10 Best Maid services in New Orleans, LA

If you're looking for a top-notch Maid service in New Orleans, LA, you're in luck. There are plenty of great options to choose from in this vibrant city. To help you narrow down your choices, we've compiled a list of the 10 best Maid services in New Orleans, LA in the area. From well-established companies to newer businesses, these Maid services are sure to provide a clean and comfortable experience. So whether you're looking for a one-time deep clean or a regular cleaning service, be sure to check out our list of the top 10 Maid services in New Orleans, LA.

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The Cleaning Authority – New Orleans

Address: 8129 Earhart Blvd, New Orleans, LA 70118, USA
Phone: (504) 517-7793
Website: http://www.thecleaningauthority.com/new-orleans/?utm_source=GMB&utm_medium=organic&utm_campaign=neworleans
Maps link: click here
Rating: 4.8
Rating count: 244
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

The Cleaning Authority – New Orleans is a reliable and affordable option for those looking for quality cleaning services in the New Orleans area. The company has a team of experienced and professional cleaners who are dedicated to providing excellent service to their customers. The Cleaning Authority – New Orleans has a wide range of services that are designed to meet the needs of their customers, and they offer a 100% satisfaction guarantee. The company is also committed to being environmentally responsible, and they use eco-friendly products and practices.

Erlinda Weathersby rated it 5/5: The team were very efficient! I was very pleased with the cleaning! Dust gone! My white floors were beautifully done! Bathroom great! The only thing I would have like was smelling a scent. I cannot smell but my sister can. She was pleased with quality of work too but would have liked a scent like lemon or pine! The two women, Ms V and Ms. Ramikah were very pleasant and wanted to make sure I was satisfied with their services! The male was there for he first time. Thank you!

Most relevant reviews:

Sallie Blackmon rated it 5/5: We had Cleaning Authority come for the first time today & we are so pleased! They team that came to clean was so polite, very nice, easy to talk to & did a fantastic job of bringing our house back to life! We have 5 pets and a baby so it’s often dusty and chaotic so coming back home to such a shiny and fresh house was amazing. The communication with the owner was easy! He’s a very nice gentlemen & the breakdown of our costs was very fair considering our house size and needs. I would highly, HIGHLY suggest hiring this company for your cleaning needs. What’s better? They’re across the country too!
Overall, thank you guys so much. Shoutout to our cleaners, you’re the best. Can’t wait for the next clean!
Stacie Vande Wetering rated it 5/5: My husband had recently been in a serious car accidents dent and following a 12 day hospital stay would be coming home and confined to a wheelchair for 2-3 months while he recovered. Needless to say the house had not been my first priority and I wanted to get it deep cleaned before he came home. I found them online and chose them based to their positive reviews. I was able to schedule them to come and do an estimate and they were able to schedule the cleaning for the following day. My husband made it home before I could schedule them but they were very polite and conscientious about having to clean around my husband, a hospital bed and a wheelchair that didn’t normally exist in our living room. I also did all of this by phone because I was trying to manage work, caring for my husband, etc. my sister in law was there for the estimate and she also commented on Brian’s professionalism and that she felt comfortable with him. The ladies who came the next day were fantastic and the it was so very nice to come home to a really clean house. I would recommend them to to anyone.
Susan Geagan Montero rated it 5/5: Love my crew! They are on time,
Very thorough, very pleasant, hard workers.
If they miss something they are more than happy to take care of it When you bring it to their attention. They get in and out quickly and do a great job!!
Amelia Mae Gerstner rated it 5/5: The Ladies were very kind and courteous took off their shoes at the door without anyone having to say anything. On their arrival they got right to work and got things done in a timely manner. Our home is very clean and smells very fresh. We were very pleased and satisfied with the job.
Erlinda Weathersby rated it 5/5: The team were very efficient! I was very pleased with the cleaning! Dust gone! My white floors were beautifully done! Bathroom great! The only thing I would have like was smelling a scent. I cannot smell but my sister can. She was pleased with quality of work too but would have liked a scent like lemon or pine! The two women, Ms V and Ms. Ramikah were very pleasant and wanted to make sure I was satisfied with their services! The male was there for he first time. Thank you!

Molly Maid of NOLA

Address: 1300 Gause Blvd Suite B2, Slidell, LA 70458, USA
Phone: (985) 888-0926
Website: https://www.mollymaid.com/nola/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic
Maps link: click here
Rating: 4.7
Rating count: 210
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Molly Maid of NOLA offers professional house cleaning services to residents in the Slidell, LA area. Customers appreciate the company's attention to detail, as well as its friendly and reliable staff. Molly Maid of NOLA's services are affordable and convenient, and customers report being highly satisfied with the results.

Renee Rieder-Meariman rated it 5/5: Jessica and Candance did an excellent job deep cleaning my home. They were fast, friendly, professional, and smiled while they worked! I will definitely call back and request both of these awesome ladies. 🙂

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Renee Rieder-Meariman rated it 5/5: Jessica and Candance did an excellent job deep cleaning my home. They were fast, friendly, professional, and smiled while they worked! I will definitely call back and request both of these awesome ladies. 🙂
S. O. rated it 5/5: Shannon and Andrea did an excellent job cleaning our house. In the past other crews from the company have come and everyone is always professional and efficient in their work. Molly Maid of NOLA is highly recommended!
lindsey clute rated it 5/5: Judy, Jessica and Liz are the team that have been cleaning my fathers home, and they are amazing. He gets a kick out of how much they love is dogs. They always do a great job with cleaning the house and the communication is alway great. There is a lot of family coming and going in the house lately and these ladies flexibility and professionalism is a great help.
Emmaline Perry rated it 5/5: Liz and Jessica were especially sweet today. They cleaned perfectly as always but today they asked about holiday plans. Talked to my daughter etc. they even brought my trash can up from the road. We love Liz and Jessica!!
Jennifer Sutherland rated it 2/5: I paid Molly Maid to clean my elderly mothers home that I had not been to in over 8 months. I was pleased with the work that was done because they spent over 4 hours doing the best that they could. The house looked great when i got there. There was a misunderstanding about pricing but Steven worked with me and we got it squared away. I'm just disappointed with the fact that mothers hearing aids were lost in the process. I don't want to accuse anyone of anything but when I did let Steven know that they were missing he NEVER got back to me. I spent over $500 dollars for the cleaning but the hearing aids are over $800 each. It's very unfortunate that the hearing aids have gone missing but I am still appreciative for the actual cleaning services. I know the ladies worked hard

Geaux Maids of New Orleans

Address: 1116 Felicity St, New Orleans, LA 70130, USA
Phone: (504) 434-7874
Website: https://www.geauxmaids.com/
Maps link: click here
Rating: 4.3
Rating count: 198
Opening Hours: Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed

Geaux Maids of New Orleans is a professional cleaning company that has been providing quality services to customers in the New Orleans area for many years. The company has a team of experienced and qualified cleaners who are passionate about their work and take pride in providing high-quality services. The company offers a wide range of services, including residential and commercial cleaning, and its cleaners are always willing to go the extra mile to ensure that customers are satisfied with their experience. Geaux Maids of New Orleans is a trusted and reliable company that always puts its customers first.

Colleen Hall-Johnson rated it 5/5: I want you to know how very pleased I am with Geaux Maids cleaning service! My daughter lives in New Orleans & had to evacuate her home just before Hurricane Ida & was 9 months pregnant at the time. She came back & then had her baby early. I flew in from California to help but needed her house cleaned before she got home from the hospital. I booked the soonest appointment available for cleaning & wrote a note to explain what was going on, begging for a sooner appointment. Well, the folks at Geaux Maids were kind enough to arrange a cleaning in the morning before she & the new baby came home & while I was flying! How wonderful for us all to come back to a sparkling clean home! Thank you SO much for cleaning so well, and especially for being so responsive to a customer! We are happily continuing with Geaux Maids!

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Colleen Hall-Johnson rated it 5/5: I want you to know how very pleased I am with Geaux Maids cleaning service! My daughter lives in New Orleans & had to evacuate her home just before Hurricane Ida & was 9 months pregnant at the time. She came back & then had her baby early. I flew in from California to help but needed her house cleaned before she got home from the hospital. I booked the soonest appointment available for cleaning & wrote a note to explain what was going on, begging for a sooner appointment. Well, the folks at Geaux Maids were kind enough to arrange a cleaning in the morning before she & the new baby came home & while I was flying! How wonderful for us all to come back to a sparkling clean home! Thank you SO much for cleaning so well, and especially for being so responsive to a customer! We are happily continuing with Geaux Maids!
Josh Branch rated it 5/5: I had a deep and general clean of my apartment. The cleaner, Stephanie, showed up on time. I walked her through the home and went over what I wanted cleaned. Stephanie worked hard throughout the entire house to clean my place up and down. Much to my pleasant surprise she even organized areas that I didn’t go over with her in detail (as you can tell organization isn’t exactly my best trait). The entire house looks amazing, she got through every nook in the home and didn’t mind the fact that my large Labrador retriever was in the home! Overall I would say that this cleaning exceeded my expectations and I’ll be recommending them in the future
Anna Menne rated it 2/5: We hired Geaux Maids for a Move-In service with added extra service for hard cleaning of floors. The cleaning team were very pleasant and professional. The service we received was basic cleaning level. Not terrible, but definitely not detailed as advertised. We found remaining gunk around water faucets/knobs in kitchen and bath that we were able to easily clear with a wet paper towel. That should not have been there after a detailed cleaning. Also, the extra add on of a hard clean of floors was either not performed at all, or they consider a quick sweep of a swifter mop to be a hard cleaning. We ended up having to hire another company to perform our floor cleaning. We were not reimbursed for the service that was paid for but not received. This left us disappointed and not willing to return to this company for reoccurring bi-weekly services.
Jacob DeLaune rated it 1/5: Do not use. This is what a 400 dollar "deep clean" will get you from this company. Also, when I was called back after lodging my complaint, I was given a discount of only 80 bucks! I had to spend another 3 hours cleaning all of the things they didn't even touch!
Jessica Kutcher rated it 1/5: I was a customer for a year and half. If you get a good, thorough clean you’re lucky. My last clean lasted 45 minutes. She not only left the trash bag that was full, she added more trash to it. She used my vacuum and left that full, too. She half changed my bed and left the dirty comforter on. Out of the 48 cleaning points the website promised, she performed 12.
I reached out less than 24 hours after and didn’t get a response until I bumped my email. During the second phone call, I was gas lit and yelled at, she proceeded to tell me that I was wrong.

The owner of the company doesn’t care that his employees are giving such sub par cleans and even worse, that they aren’t following up with unhappy customers appropriately. You’re better off flushing your money down the toilet

Maid in NOLA™

Address: 118 W Harrison Ave Suite 301, New Orleans, LA 70124, USA
Phone: (504) 324-3959
Website: https://www.maidinnola.com/
Maps link: click here
Rating: 4.8
Rating count: 113
Opening Hours: Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Maid in NOLA is a professional cleaning company that has been servicing the Greater New Orleans area for over 10 years. Our maids are all highly trained and experienced in providing top-notch cleaning services to both residential and commercial customers. We pride ourselves on our attention to detail and our commitment to customer satisfaction, and we are always happy to go above and beyond to meet our clients' needs. Whether you need a one-time deep clean or regular cleaning services, Maid in NOLA is the company you can trust to get the job done right.

David Tyson rated it 5/5: The person that cleans my house is thorough. There were things done I didn't expect like all the garbage cans being empty. They also accommodated my cleaner preference. I use a specific cleaner on my wood floors. I provide it for them. They also are nice to my dog.

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Joy Reynolds rated it 5/5: Great communication skills as soon as I scheduled the appointment and they showed up promptly. We had a client move out of their home and both clients were very pleased with the cleaning. Will definitely use Maid in NOLA for every cleaning opportunity we have for them.
Traci Hogan rated it 5/5: The crews are always professional and efficient and the management is incredibly responsive. We love having them come and will continue their services for a long time. Our maids always do a nice job at making sure our house is spotless and work so quickly.
David Tyson rated it 5/5: The person that cleans my house is thorough. There were things done I didn't expect like all the garbage cans being empty. They also accommodated my cleaner preference. I use a specific cleaner on my wood floors. I provide it for them. They also are nice to my dog.
Nicole Johnson rated it 5/5: The maid did a deep clean at my house and did a great job! This was the second time I had them do a deep clean and was very pleased. The maid was punctual, professional, and friendly. Also, their rates are reasonable.
Jennie Hamm rated it 5/5: The staff is so professional and thorough. They do a good job of maintaining an immaculate appearance in my home. They are also polite and accommodating, always asking if I need anything else with a smile on their faces. We've been using them for years now and would never consider going anywhere else!

City Maids LLC

Address: 3436 Magazine St Unit #7140, New Orleans, LA 70115, USA
Phone: (504) 420-6886
Website: https://www.city-maids.com/
Maps link: click here
Rating: 4.9
Rating count: 48
Opening Hours: Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 8:30 AM – 6:00 PM

City Maids LLC is a professional cleaning company located in New Orleans, LA. The company has a team of experienced and certified maids who provide top-quality cleaning services to both residential and commercial customers. The company offers a wide range of cleaning services, including deep cleaning, general cleaning, carpet cleaning, and window cleaning. City Maids LLC is known for its excellent customer service, and its maids are always willing to go the extra mile to ensure that their customers are satisfied. The company is also known for its competitive pricing, and it offers a variety of discounts and specials to its customers.

Karen Paulson rated it 5/5: City Maids provides excellent customer service and great communication. The team is professional and trustworthy. I use them to clean a second home I own out of state. They do a thorough job and even send me photos and videos of their work. Talk to Peach in sales. She will take care of you and will show you how much they value your business. Thank you City Maids!

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Karen Paulson rated it 5/5: City Maids provides excellent customer service and great communication. The team is professional and trustworthy. I use them to clean a second home I own out of state. They do a thorough job and even send me photos and videos of their work. Talk to Peach in sales. She will take care of you and will show you how much they value your business. Thank you City Maids!
Miles Doleac rated it 5/5: We utilized City Maids to do a deep clean of our residence and now use them for bi-monthly standard cleaning. We have found them to be courteous, responsive, flexible, thorough, and, in general, very professional. The initial deep cleaning was performed by a team, but our regular cleaner is Angie, who's game and affable no matter the state of the house when she arrives. We have dogs and our floors are very hard to keep clean as a result of their hair, dander, and the dirt they track in on their feet from the yard. Each visit, Angie gives our floors a full sweeping, mopping, and leaves them in beautiful shape. We also appreciate how she asks each time she cleans if anything special or specific is needed on a particular visit. She also makes sure to check with both my wife and me to ensure nothing gets missed.
We also did a fair amount of research as to cost before hiring a maid service as we had to be conscious of how the recurring service would effect our monthly expenses. We found City Maids to be quite reasonably priced, comparatively speaking. Finally, I would say that everyone we've dealt with at the company has been always pleasant and accommodating (Peach is an absolute peach!). City Maids is a company that lets us know they're grateful to have us as customers and seems keen to hear from us how they can improve upon the service they provide us.
Jessica Thong rated it 5/5: I recently had two cleanings with City Maids and I was so impressed that I signed up for a routine monthly cleaning. Dannell is very professional, efficient, friendly and she does an amazing job!! She has such a positive attitude. I highly recommend her as well as City Maids for booking your next cleaning. I like that I can easily book or make changes on their website which makes it very convenient when scheduling.
Daly Turnbull rated it 5/5: Danielle and Myra were wonderful! My house had been rented for months at a time as a long term Airbnb and desperately needed a deep cleaning. Danielle and Myra worked as a team to clean every baseboard, ceiling fan, high dusted, sanitized and put everything back together in a lovely way. They arranged the pillows and bedding and couch the way I would have. They were quick and efficient and worked hard the entire time. They suggested things like washing the shower curtains to freshen things up even tho I didn’t have it on the list. They walked me through every thing they did room by room. I was so appreciative of their professionalism and thoroughness. I have signed up for regular cleaning with City Maids after this successful experience.
Peach was also great from the first point of contact. She answered my call at the very end of the day during a holiday season and got me a cleaning appt the very next Monday. All in all a great experience!
Janet M rated it 5/5: City Maids is just awesome! Angie was right on time, friendly, professional, and did a thorough deep clean of a one bedroom home. She paid attention to every little hidden corner and didn’t miss one spot of dust! Scheduling an appointment was easy and Peach is always a pleasure to speak with. This company is as professional as it gets. Highly recommend!

Tyson Knockout Cleaning Service

Address: 531 Holmes Blvd Suit D, Terrytown, LA 70056, USA
Phone: (504) 458-6521
Website:
Maps link: click here
Rating: 5
Rating count: 47
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed

Looking for a top-notch cleaning service in the Terrytown area? Look no further than Tyson Knockout Cleaning Service! This locally owned and operated business offers residential and commercial cleaning services that will leave your home or office looking sparkling clean. Reviewers rave about the company's attention to detail, affordable rates, and friendly staff. One customer even said that Tyson Knockout Cleaning Service is the best cleaning service she has ever used! So if you're in need of a professional cleaning service, be sure to check out Tyson Knockout Cleaning Service.

Deb Jensen rated it 5/5: We rented a condo in New Orleans that was cleaned by Angela and she did a fantastic job of making sure it was super clean, welcoming, and warm (jazz music playing upon arrival). She also was willing to complete the cleaning job early so we could check in over an hour early. Would recommend her services.

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Amanda Diaz rated it 5/5: Angela cleaned the apartment we stayed at during our vacation in New Orleans. She was very kind and helpful. The apartment was spotless. Angela even had jazz music playing for us when we walked in!
Deb Jensen rated it 5/5: We rented a condo in New Orleans that was cleaned by Angela and she did a fantastic job of making sure it was super clean, welcoming, and warm (jazz music playing upon arrival). She also was willing to complete the cleaning job early so we could check in over an hour early. Would recommend her services.
Carol Holmes rated it 5/5: When we arrived in New Orleans, we were very pleased with how cleaned the place was. Angela had done a wonderful job! After all night traveling, it was nice to enter a clean and fresh room! Thanks Angela!,
Jill Bryan rated it 5/5: We traveled all day and it was great to get to a clean and spotless place. Thank you Angela for always having it clean and neat for us !!
Janet Jordan rated it 5/5: Ms Angela and Ms Myra did a wonderful job cleaning my. Will certainly continue to use their services. Thank you Janet

Russell's Cleaning Services

Address: 3401 Tulane Ave, New Orleans, LA 70119, USA
Phone: (504) 482-3153
Website: http://www.russellscleaning.com/
Maps link: click here
Rating: 4
Rating count: 47
Opening Hours: Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 5:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

Russell's Cleaning Services is a professional cleaning company located in New Orleans, LA. The company has been in business for over 10 years and offers a variety of cleaning services for both residential and commercial properties. The company is known for its high quality services, its attention to detail, and its friendly and knowledgeable staff.

Brent E rated it 1/5: It's unfortunate. Russell's handled our cleaning for quite a while, we averaged more than $2,000 per year in billing with them and they did a fairly good job on typical slacks and dress shirts.

The challenge came when they tried to handle expensive items. My wife is an executive and frequently invests in nicer clothing from stores such as Saks Fifth Avenue. Sadly, Russell's found some of my wife's more designer items beyond their limited skills.

The first problem arose when one of my wife's exceptionally expensive designer jackets simply vanished. We dropped it off and it never returned. When we asked about it, we were told that "it wasn't listed in the system as having been dropped off". That seems like an awfully convenient response if you lose an expensive article of clothing. In Russell's defense, they compensated us with a large credit to our account roughly equal to the value of the missing jacket.

The second issue (and third issue) came more recently when one of their employees clearly pressed a very expensive faux fur and faux leather jacket which specifically warned against high heat on the care tag. The formerly smooth faux patent leather accents came back permanently shriveled and the faux fur was completely matted down. When my wife and I confronted Andree (the Owner) about it, her fervent response was that we had brought it in that way and that she wasn't responsible. Russell's had cleaned the jacket several times prior with perfectly acceptable results but this time one of her employees was either poorly trained, disgruntled, or simply careless. One can only speculate. This time, Andree insisted that it was not her employee’s fault and refused to compensate us for the ruined jacket. Instead she gave us a check for the $14 cleaning charge and she seemed to think that was more than fair.

In the same load, my wife received a white blouse where the ink from the care instructions tag had been transferred onto the fabric so much that you could almost read the care instructions from the white fabric itself. Rather than make us aware of the issue, someone simply cut the care tag out of the blouse. When asked about this, the owner responded that she had a note in the system that the ink was on the blouse the very first time they cleaned the blouse (they had cleaned this blouse several times before we reported the ink). Strangely, after we pointed out the ink transfer to Andree, she had it spot treated and/or “re-cleaned” which removed 95% of the ink.

This begs the question; if the ink was noticed and notated when the blouse was previously cleaned, why did they never point out the ink stain to us? Further, if they had the means to remove it, then why did they not do so during prior cleanings?

We were loyal customers of Russells for years. They repaid our loyalty with carelessness and confrontational customer service. If you are looking for a “bargain cleaners” and your cleaning needs are limited to basic khakis and button ups, then this cleaner may suffice for you. If however you have nicer articles of clothing, you may want to search for a more professional organization, one who accepts responsibility for their mistakes, when they make them, rather than blaming their customers.

Most relevant reviews:

Brent E rated it 1/5: It's unfortunate. Russell's handled our cleaning for quite a while, we averaged more than $2,000 per year in billing with them and they did a fairly good job on typical slacks and dress shirts.
The challenge came when they tried to handle expensive items. My wife is an executive and frequently invests in nicer clothing from stores such as Saks Fifth Avenue. Sadly, Russell's found some of my wife's more designer items beyond their limited skills.

The first problem arose when one of my wife's exceptionally expensive designer jackets simply vanished. We dropped it off and it never returned. When we asked about it, we were told that "it wasn't listed in the system as having been dropped off". That seems like an awfully convenient response if you lose an expensive article of clothing. In Russell's defense, they compensated us with a large credit to our account roughly equal to the value of the missing jacket.

The second issue (and third issue) came more recently when one of their employees clearly pressed a very expensive faux fur and faux leather jacket which specifically warned against high heat on the care tag. The formerly smooth faux patent leather accents came back permanently shriveled and the faux fur was completely matted down. When my wife and I confronted Andree (the Owner) about it, her fervent response was that we had brought it in that way and that she wasn't responsible. Russell's had cleaned the jacket several times prior with perfectly acceptable results but this time one of her employees was either poorly trained, disgruntled, or simply careless. One can only speculate. This time, Andree insisted that it was not her employee’s fault and refused to compensate us for the ruined jacket. Instead she gave us a check for the $14 cleaning charge and she seemed to think that was more than fair.

In the same load, my wife received a white blouse where the ink from the care instructions tag had been transferred onto the fabric so much that you could almost read the care instructions from the white fabric itself. Rather than make us aware of the issue, someone simply cut the care tag out of the blouse. When asked about this, the owner responded that she had a note in the system that the ink was on the blouse the very first time they cleaned the blouse (they had cleaned this blouse several times before we reported the ink). Strangely, after we pointed out the ink transfer to Andree, she had it spot treated and/or “re-cleaned” which removed 95% of the ink.

This begs the question; if the ink was noticed and notated when the blouse was previously cleaned, why did they never point out the ink stain to us? Further, if they had the means to remove it, then why did they not do so during prior cleanings?

We were loyal customers of Russells for years. They repaid our loyalty with carelessness and confrontational customer service. If you are looking for a “bargain cleaners” and your cleaning needs are limited to basic khakis and button ups, then this cleaner may suffice for you. If however you have nicer articles of clothing, you may want to search for a more professional organization, one who accepts responsibility for their mistakes, when they make them, rather than blaming their customers.
KSW rated it 1/5: OMG!!! This place was awful. I requested that all three pieces (jacket, pants & shirt) be folded upon return. When I picked up my items up only the shirt was folded. When I asked why, I was told folding the other garments will wrinkle them. Not only was my request not fulfilled, the excuse was lame, being the items were going into a suitcase, which I explained at drop-off. I request that my pants be creased… I received no creases. I wonder if the cashier was listening. I spent $40 on 3 pieces( including hem service), two of which were incorrect in multiple ways. I do not recommend this cleaners.
Joey Edwards rated it 1/5: I couldn't even convince myself to give Russell's Dry Cleaners 1 Star but postings aren't allowed with ZERO STARS. Well, I switched over to Russell's from my normal dry cleaners who was burning the buttons on my dress shirts. Used Russell's for about 2 Months, and found a $140.00 dress shirt that was only worn once with a whole burned in the sleeve and random black spots all over the shirt. Called to complain to the owner and never got a call back. Within the next 30 days I found 2 other dress shirt that were FITTED valued at $60.00 each that were over-pressed/over-heated (according to the manufacturer) to the point that they were no longer FITTED and looked 2 sizes too big – ruined! Called to speak with the manager AGAIN, took him 1 Week to call back and all he did was try to blame me. He finally swallowed his pride and agreed to credit my "auto-billed" credit card which after 3 Weeks still never happened but somehow my next bill was increased by 25% over the normal bill for the same quantity of clothing – go figure – Yes, we all see how this works!?!?!?!? Well, low and behold, 6/1/18, I slide on another nice FITTED dress shirt valued $70.00 that was purchase just 3 Weeks ago and worn twice and once again over-pressed/over-heated (according to the manufacturer) and fits like a sack of potatoes. Call Russell's Dry Cleaners for the manager to inquire about the lack / failure to reimbursement me from the first 3 shirts and to complain about the 4th shirt being damaged and to my surprise, the owner is not there again so here we are leaving another message in hopes of a call back. At this point, I'm out 4 shirts valued at $372.13 inc. Tax with no action taken from Russell's Dry Cleaning's management or ownership after weeks upon weeks of waiting for them to stand behind their word and reimburse me the value of the shirts. In short, if you want your clothes tortured by a Dry Cleaner with Absentee Management / Supervision, bad Quality Control and terrible customer service, Russell's is your shop. My credit card company will now do my talking for me.
Friday Georgenwokoro rated it 1/5: This is the worst dry cleaners I’ve ever been to in my young adult life. Stay away from this hideous place of business. They ruined two of my clothing items and charged me for the service. One of my button down collar dress shirt sleeve buttons was completely metled of and the plastic residue was burned onto the shirt itself. My pyer moss shirt which was completely white with leather sleeves was also completely destroyed. They held both clothing items for an extra week to investigate the damages and sent a letter explaining they weren’t responsible for the extensive damages they made on my two shirts. Please stay away from this business. Find other cleaners in your local area beside RUSSELL’s Dry cleaning!!!!!
joshua moore rated it 1/5: Warning – if you bring your clothes to Russell’s, they will not stand behind their work.
Been going to this place for years. They’re a bit expensive but I always thought that meant higher quality work that they would stand behind.

Last week I picked up my suit and the vinyl elbow pads were completely ruined. They didn’t even bother to tell me – I found the damage when I got home and then noticed they noted it on the receipt.

When I went back to ask about the damage and repair/compensation, I was told that they followed the garment label (dry clean only) and so they’re not responsible for any damage.

That’s it?! So if your actions result in damage to a garment, you’re not responsible because you “followed the tag”? And who decides that you actually “followed the tag” and didn’t make a mistake? Oh, you decide? That’s great.

Angie Nola Maids

Address: 4921 Zenith St, Metairie, LA 70001, USA
Phone: (504) 518-2158
Website: http://www.angienolamaids.com/
Maps link: click here
Rating: 4.9
Rating count: 37
Opening Hours: Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Angie Nola Maids is a local business in Metairie, LA, that offers professional cleaning services. The business has a five-star rating on Google, with reviewers lauding the company for its high-quality services, its affordable rates, and its friendly and professional staff. One reviewer describes the company as "the best kept secret in Metairie," while another says that Angie Nola Maids "made my house look and feel like new."

Erin Farrell rated it 5/5: These are the BEST cleaners I have ever had!! The owner is very responsive and super easy to schedule and work with. These girls pay attention to every detail and do a very thorough job! This is absolutely the best money I have ever spent! I got the initial cleaning and every part of my house is extremely clean! They even did the top of the refrigerator, the microwave, the blinds and window sills and dusted every piece of furniture and every single nicknack in my house! They also honor special requests! I will never use anyone else. Highly recommended! A++++++

Most relevant reviews:

Tania Davis rated it 5/5: Angie is very professional and on top of things. She checks in to make sure I am satisfied with the work that has been done and communicates with the cleaning crew. The ladies that come to clean my house are meticulous, thorough and hard working. Not only am I happy coming home to clean house, I am very grateful to Angie and her cleaning crew for making my life easier!! I highly recommend Angie Nola Maids.
Erin Farrell rated it 5/5: These are the BEST cleaners I have ever had!! The owner is very responsive and super easy to schedule and work with. These girls pay attention to every detail and do a very thorough job! This is absolutely the best money I have ever spent! I got the initial cleaning and every part of my house is extremely clean! They even did the top of the refrigerator, the microwave, the blinds and window sills and dusted every piece of furniture and every single nicknack in my house! They also honor special requests! I will never use anyone else. Highly recommended! A++++++
Kelly Williams rated it 5/5: I love working with Angie’s NOLA Maids service. I use them to clean 4 of my Airbnb properties in New Orleans. They are always on time, professional, and do an amazing job. As an Airbnb operator, it is so important to work with people you can depend on. Angie is just that, someone you can depend on to keep your properties looking great for your guests.
Amber Valero rated it 5/5: Angie’s cleaning service is amazing! Her cleaners are very professional, friendly and do an excellent job every time. Angie communicates in advance and always follows up after each service. I highly recommend!
Annika Mengisen rated it 5/5: This was my first time hiring a business to clean my house and I was so happy about the job they did that I literally cried from joy when I got home. Their attention to detail is exceptional and my place smells and looks amazing. The price is incredible too! Worth every penny. Thank you so so much for making my day. 🙌🏼

Phresh Clean Services & Management, LLC

Address: 650 Poydras St Ste.1400, New Orleans, LA 70130, USA
Phone: (504) 541-4697
Website: http://www.phreshclean.com/
Maps link: click here
Rating: 4.8
Rating count: 33
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 8:00 AM – 3:00 PM

Phresh Clean Services & Management, LLC is a professional cleaning company located in New Orleans, LA. The company has a team of experienced and knowledgeable cleaners who are dedicated to providing high-quality cleaning services to their clients. The company offers a variety of services, including office cleaning, residential cleaning, and commercial cleaning. The company is known for its attention to detail, and its cleaners are always willing to go the extra mile to ensure that their clients are satisfied with their work. Phresh Clean Services & Management, LLC is a trusted and reliable company that always puts its clients first.

Kristen Grant rated it 5/5: Dante and his team are wonderful, communicative, and do an amazing job. Highly recommend their services.

Most relevant reviews:

Keelin Linehan rated it 5/5: Phresh Clean is fantastic! Their scheduling system makes it easy for us to schedule cleanings in advance for our short-term rental and Dontae is always easy to get in touch with if we have any questions or special requests. It's been a pleasure working with them and I'd recommend to anyone!
Gentilly Breeze rated it 5/5: I have been using Phresh about 1 1/2 year to clean my place. Booking an appointment is always easy to do. They do a great detailed job. Let me know if something is wrong with my hone or in need of repair. The cleaners have been very professional. I would recommend their services to anyone.
Ujwal Patil rated it 5/5: We used Phresh Clean for move out cleaning to get our house ready for tenants. I requested the quote on yelp. Dante came in, inspected our property and sent us the quote by email. The quote was very reasonable. Dante was very friendly and professional. Our property manager informed us that they did an excellent job with cleaning. We did not have to pay until the work was inspected by our property manager. I would definitely hire these folks again in future.
Courtney Hoffpauir rated it 5/5: This company does a wonderful job cleaning my vacation rental and my own home! They are reliable and make the scheduling process very easy! Highly recommend them for your cleaning needs!
Kristen Grant rated it 5/5: Dante and his team are wonderful, communicative, and do an amazing job. Highly recommend their services.

The Maids

Address: 4631 W Napoleon Ave Suite E 1, Metairie, LA 70001, USA
Phone: (504) 883-5000
Website: https://www.maids.com/273/?utm_source=GMB_listing&utm_medium=organic
Maps link: click here
Rating: 4.4
Rating count: 33
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

The Maids is a professional housekeeping service located in Metairie, Louisiana. The company has been in business for over 20 years and offers a variety of services including regular cleaning, deep cleaning, move-in/out cleaning, and post-construction cleaning. The Maids has a team of experienced and certified maids who are dedicated to providing high-quality service to their customers. The company offers a 100% satisfaction guarantee and has a strong reputation for being reliable and trustworthy. customers have consistently given The Maids high marks for their quality of service, professionalism, and customer service.

Savanna Armstrong rated it 5/5: The Maids did an excellent job cleaning our 2200 sqft house. They notified me upon their arrival and certainly took pride in their work. My floors were disgusting due to renovations on our home and since The Maids came, they are spotless. I can now walk on my own floors and have dirt-free feet! The bathrooms sparkle and and are completely disinfected. All the baseboards shine brighter than ever and everything is dust free, even the fans don't have a single spec on them. What would take me days to do, The Maids took care of in under 3 hours. Very affordable and efficient. I highly recommend their service.

Most relevant reviews:

Savanna Armstrong rated it 5/5: The Maids did an excellent job cleaning our 2200 sqft house. They notified me upon their arrival and certainly took pride in their work. My floors were disgusting due to renovations on our home and since The Maids came, they are spotless. I can now walk on my own floors and have dirt-free feet! The bathrooms sparkle and and are completely disinfected. All the baseboards shine brighter than ever and everything is dust free, even the fans don't have a single spec on them. What would take me days to do, The Maids took care of in under 3 hours. Very affordable and efficient. I highly recommend their service.
Angela Rowell rated it 5/5: I highly recommend The Maids to clean your home!! Kiersten and her team did a fantastic job!!! Baseboards, fans, light fixtures and much much more!! My floors are shining!!
Mary Beilman rated it 5/5: A hard-working and well organized team arrives at my house. They accomplish a thorough cleaning in a fraction of the time that it would take one person. They bring all of their own supplies and equipment and remove all trash when they leave. This is a huge savings compared to having a traditional maid come to the house.
Meagan Martinez rated it 5/5: We have Team 1 lead by Tina come clean our office the girls are always friendly, professional, and do a good job keeping our offices clean.
Katie Pitre rated it 5/5: Tina's Team #1 did a fantastic job giving our house a deep clean. We would recommend and will be using their service again!