10 Best Plumbing services in Boston, Massachusetts

Looking for the best plumbing services in Boston, Massachusetts? Look no further than this list of the top 10 plumbing services in the area! From popular and highly-rated places to useful information about each one, this article has everything you need to know about the best plumbing services in Boston.

Table of Contents

Roto-Rooter Plumbing & Water Cleanup

Address: 50 Franklin St #407, Boston, MA 02110, USA
Phone: (617) 279-0554
Website: https://www.rotorooter.com/boston/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
Maps link: click here
Rating: 4.7
Rating count: 2249
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Roto-Rooter Plumbing & Water Cleanup is a plumbing and water cleanup company located in Boston, MA. The company has been in business for over 75 years and offers a variety of services to its customers, including 24/7 emergency service. Roto-Rooter has a team of experienced and certified professionals who are dedicated to providing quality service to their customers. The company is known for its prompt, reliable, and courteous service.

Dianne M. Sullivan rated it 5/5: I am so grateful to Henry and his team at Roto-Rooter for their very thorough and swift job they completed at my home which required immediate attention for pipe damage. They explained the issue and showed me via camera the recent damage and what needed to be done to avert further trouble and expense. They are highly skilled and very professional and were able to resolve the needed patchwork the very same day! It was a great pleasure working with Henry and his team! Thank you!

Most relevant reviews:

Ellen Botelho rated it 5/5: Eric Benoit did an excellent job in cleaning the drain from kitchen sink out to septic tank on 9/28/22. He also detected a leak in the bathroom drainpipe, assessed the condition of the pipes from kitchen catch basin to septic and estimated the cost of replacing these pipes. Eric and Dan returned on Friday, 9/30/22 to replace said pipes, and they did an outstanding job. Their work ethic was excellent. They went over and above what they were expected to do and helped us in keeping our pipes in working order. They were friendly and polite. Their estimate was almost to the dollar! They are highly recommended!
Silvia Mendez rated it 5/5: Gilbert and Chris were amazing technicians!! We are thankful that we got Gilbert whom is an experienced technician, as he was patient and trouble shot the problem. Gilbert and Chris make a great team as Gilbert is able to explain what the procedure is going to be and what would be the alternative if it did not work, and Chris was able to answer any questions that I had. They both made sure that the issue was solved prior to leaving, and made me inspect the work that they had done to see if I was happy. Not only did they solve the issue, but Gilbert discussed how the issue could be prevented in the future and what steps I needed to take to keep all my drains happy. Extremely happy with the quality and customer service that both Gilbert and Chris provided.
Dawn Megna rated it 5/5: Our church drain pipes were clogged. We were able to schedule an appointment online… very easy process. Technician Joe Emory arrived as scheduled. He
was extremely helpful and friendly. He explained everything he was going to do. Drain was cleared and seems to be flowing nicely. Thanks Joe!
Dianne M. Sullivan rated it 5/5: I am so grateful to Henry and his team at Roto-Rooter for their very thorough and swift job they completed at my home which required immediate attention for pipe damage. They explained the issue and showed me via camera the recent damage and what needed to be done to avert further trouble and expense. They are highly skilled and very professional and were able to resolve the needed patchwork the very same day! It was a great pleasure working with Henry and his team! Thank you!
Patricia Johnson rated it 4/5: Excellent service. The toilet my 93-year-old mother uses became plugged and we needed immediate attention to the problem. Gilbert arrived within the 2-hour time frame we were given when we placed the call, and he was professional, friendly and knowledgeable. He immediately understood the problem and how to fix it. Prior to starting work, he reviewed the costs of the repair, so we know what we were getting into. The costs were high, but the plugged toilet HAD to be fixed so we went ahead with repairs. Gilbert completed the work, cleaned up the area and we will definitely ask for him again if we need any further plumbing work. Gilbert defiantly gets a 5-star rating!!! The ONLY reason this entire review isn't a 5-star rating is due to the high cost of the repair.

Winters® Home Services

Address: 108 School St, Watertown, MA 02472, USA
Phone: (617) 977-3101
Website: https://www.wintershomeservices.com/
Maps link: click here
Rating: 4.8
Rating count: 1870
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Winters® Home Services is a family-owned business that has been providing quality home improvement services to the Watertown, MA community for over 35 years. We take pride in our work and our reputation, and we are dedicated to providing our customers with the best possible service. We offer a wide range of services, including home improvement, remodeling, and repair services. We also offer a variety of financing options, so you can get the services you need without breaking the bank. Our team of experienced professionals is here to help you with all of your home improvement needs, and we look forward to serving you.

Kathryn deGraaf rated it 4/5: March 2022 update;
Winters saw my review and Mike came back to take a look at the radiator cover. He was able to jimmy the radiator cover back on without having to touch the new valve or controller. He explained that he had installed the valve controller at an angle to make it more accessible for future repairs, and pointed out that the cover had never fitted quite right before the valve replacement, although the angle had certainly made it worse. He gave me some suggestions for how to modify the sheet metal to fit better, without having to pay for a plumber's time to do that job. Overall I'm satisfied — I still wish it hadn't taken extra visits to fix issues but I'm very impressed with their responsiveness.

Feb. 2022 update:
I'm changing my rating to 3 stars now based on recent service calls. Our boiler is working well, and overall we are happy — the folks at Winters are very responsive when we call; communication is great, and both the office and the technicians are respectful and professional. But we've had a couple of issues recently with their work. In December 2021 we paid $555 to replace a leaky air vent, but less than a month later it was leaking again and when another tech followed up, it became clear that no new part had actually been installed. That issue has been fixed now (at no additional charge) but a couple of weeks ago we found that one of the zone valves Winters replaced just a year and a half ago has failed already (the previous one lasted over 10 years), to the tune of another $743. The replacement was installed solidly but at a tilted angle so it no longer fits inside the metal sheathing around the radiator (photos attached). Overall everything seems to be working well now, for which we are very thankful. But it no longer feels like a 5-star experience.

2020 review (5 stars):
Zane wrote the estimate for the boiler and zone valve replacement project for our condo building. He was extremely responsive, answering all of my (many) followup questions over several phone calls. We got quotes from 5 different companies and Zane was the only one who pointed out that we had a lifetime warranty on our current stainless steel water tank so we did not need to replace that part of the system. He also carefully did the sizing calculation up front to determine that we could safely downsize from our previous system. Between these two items, he saved us thousands of dollars.
Brad did the installation for us. He took great care with every detail, keeping me fully informed of the status as the project progressed. He cheerfully answered all of my questions, explaining what he was doing and why. The whole project took a bit longer than we had expected but it was well worth it — nothing was done in a rush and I feel very confident in the quality of the installation. (I might have slowed him down with my questions but thanks to this, I was able to get a good understanding of the new system so we can keep it properly maintained.)
All my interactions with the front office have been really positive as well. Everyone has been very courteous and they seem to be right on top of things. This is a huge factor for us since it removes any uncertainty about scheduling and billing. It seems to me that everyone we've interacted with at this company is in the loop and working together to make sure we are happy.
From start to finish, we had an excellent experience with Winters on this project. We're looking forward to working with them to keep the new system maintained (and maybe do some A/C work for us as well).

Most relevant reviews:

Patrick Labadia rated it 5/5: Vinny & Lucas showed up to my door about 40 minutes after I called, they immediately diagnosed the issue ( and were super patient and sweet to both of our rescue pups ) and immediately gave me 3 options to fix what was wrong with the HVAC unit. They even tried a 4th option and IT WORKED!! They even let me hang around and ask all kinds of questions and provided me with super helpful tips and ways to get the most life out of our unit. I’m recommending them ( and WHS ) to everyone I know and all you first timers looking for quality work done on your HVAC system! Thank you so much guys !!!
Lynn Chosiad rated it 5/5: We've used them twice now, once to repair our tub faucet (a relatively urgent repair), and since then to install 2 new sink faucets (less urgent). Each time we appreciated reaching a person very easily to schedule the issue, they were very on top of letting us know when they were arriving – both giving a window ahead of time & then when on the way – and were helpful and professional when working, and being in our home. We've had problems previously getting contractors to be available more than once, (somehow!), so we really appreciate how easy it is to reach them & how they're able to schedule quickly, as well as reliably show up to perform the service! They also seem to charge a flat rate per service, (plus any parts of course) not by the hour, which seems to ensure that they'll do the job right, rather than only focus only on how quickly they're getting it done.
Bruce Leslie rated it 5/5: Our water heater died and we called. They got us an early appointment. When a sooner one opened up unexpectedly, Angela called to see if we were interested. Lucas and Danny did the installation, the neatest and most articulate plumbers we have ever had. They worked smoothly together, efficiently, explained what they were doing and why, showed us alternative models online, and even left us a little water heater to tide us over until the big one arrived (we hadn't thought to ask). They gave us 10 minutes' notice before arriving. New to Boston, we have found our new plumber! We recommend wholeheartedly and without reservation.
Tim Weiskel rated it 5/5: Rafael Guzman, the professional technician that Winters sent to work on our problem was VERY good. On time, very competent and highly skilled and experienced, he was able to analyze the problem at hand and devise a solution.
In addition to installing a new garbage disposal unit in the sink he thoroughly inspected our heating system and then purchased and installed a new thermostat. He then proceeded to program its electronic controls and showed us how to change them if we need to do so.
He was quite accomplished, and if we ever need assistance again we will be requesting him to work on whatever project we may need help with in the future.
Kathryn deGraaf rated it 4/5: March 2022 update;
Winters saw my review and Mike came back to take a look at the radiator cover. He was able to jimmy the radiator cover back on without having to touch the new valve or controller. He explained that he had installed the valve controller at an angle to make it more accessible for future repairs, and pointed out that the cover had never fitted quite right before the valve replacement, although the angle had certainly made it worse. He gave me some suggestions for how to modify the sheet metal to fit better, without having to pay for a plumber's time to do that job. Overall I'm satisfied — I still wish it hadn't taken extra visits to fix issues but I'm very impressed with their responsiveness.

Feb. 2022 update:
I'm changing my rating to 3 stars now based on recent service calls. Our boiler is working well, and overall we are happy — the folks at Winters are very responsive when we call; communication is great, and both the office and the technicians are respectful and professional. But we've had a couple of issues recently with their work. In December 2021 we paid $555 to replace a leaky air vent, but less than a month later it was leaking again and when another tech followed up, it became clear that no new part had actually been installed. That issue has been fixed now (at no additional charge) but a couple of weeks ago we found that one of the zone valves Winters replaced just a year and a half ago has failed already (the previous one lasted over 10 years), to the tune of another $743. The replacement was installed solidly but at a tilted angle so it no longer fits inside the metal sheathing around the radiator (photos attached). Overall everything seems to be working well now, for which we are very thankful. But it no longer feels like a 5-star experience.

2020 review (5 stars):
Zane wrote the estimate for the boiler and zone valve replacement project for our condo building. He was extremely responsive, answering all of my (many) followup questions over several phone calls. We got quotes from 5 different companies and Zane was the only one who pointed out that we had a lifetime warranty on our current stainless steel water tank so we did not need to replace that part of the system. He also carefully did the sizing calculation up front to determine that we could safely downsize from our previous system. Between these two items, he saved us thousands of dollars.
Brad did the installation for us. He took great care with every detail, keeping me fully informed of the status as the project progressed. He cheerfully answered all of my questions, explaining what he was doing and why. The whole project took a bit longer than we had expected but it was well worth it — nothing was done in a rush and I feel very confident in the quality of the installation. (I might have slowed him down with my questions but thanks to this, I was able to get a good understanding of the new system so we can keep it properly maintained.)
All my interactions with the front office have been really positive as well. Everyone has been very courteous and they seem to be right on top of things. This is a huge factor for us since it removes any uncertainty about scheduling and billing. It seems to me that everyone we've interacted with at this company is in the loop and working together to make sure we are happy.
From start to finish, we had an excellent experience with Winters on this project. We're looking forward to working with them to keep the new system maintained (and maybe do some A/C work for us as well).

Boston Standard Company

Address: 41 Hollingsworth St, Mattapan, MA 02126, USA
Phone: (617) 362-8890
Website: https://www.bostonstandardplumbing.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Maps link: click here
Rating: 4.7
Rating count: 1161
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

The Boston Standard Company is a family-owned business that has been providing quality products and services to the community for over 50 years. They offer a wide range of products, from furniture to appliances, and their customer service is top-notch. They are always willing to go the extra mile to make sure their customers are happy, and their prices are very reasonable.

jen s rated it 5/5: My experience is always wonderful with. Boston Standard. They text me to let me know the technician is on the way and send their name/photo so I’ll know ahead of time who is coming. Brent was great! On time, professional and explained exactly what he was doing. Clean up afterward which shows great respect for my home. They are a consistent 5 star company!

Most relevant reviews:

Robert Principe rated it 5/5: From assessment to completion, this project couldn’t have gone more smoothly. Boston Standard staff was consistently punctual and professional, work was clean and organized. The inefficient WeilMcClain boiler relied on a maze of piping to supply our radiators and storage tank and was sitting on over 24 sq ft of limited basement space. The new wall mounted Lochinvar combi system gave us unobstructed paths to our laundry area, with clear supply lines, an easily accessible shutoff/purge valve for multiple zones. Air intake/venting were strategically placed to avoid patio area (which was greatly appreciated for aesthetic reasons). The electrical team was equally impressive utilizing the existing chase to run wiring for multiple thermostats, exterior sensor and multiple zone relay. The project managers were constantly involved and followed up to ensure all worked well. The rebate team ensured we sent in required documentation in a timely manner. This project moved us from a system 75% efficiency rating to a top of the line 95%. We truly appreciated the varied possibilities offered during the initial walk through. This knowledgeable team ensured that we set our house up to meet energy needs right now and for expansion projects in the near future. It was lovely to work with a company that layered in all necessary teams from assessment and planning, to removal and disposal of old equipment to complete installation with both electrical and plumbing and to receive high quality service from all.
Emily Geller rated it 5/5: Boston Standard provided excellent service last week for our AC unit. We were able to get an appointment within a week of calling which is rare in the summer. The technician was helpful and was able to access our unit on our roof. He didn't have a part on hand but called another representative in the area who brought him the part and the repair was made that day. Good timing too as the next day was the hottest day of the year so far and our AC worked wonderfully and kept us comfortable. Thank you!
Tracey Robinson rated it 5/5: Throughout the process of selecting, financing, and installation of my new heat pump hot water heater, members of the Boston Standard team were knowledgeable, helpful, respectful, and efficient. Although they may be slightly pricier than some competitors, the quality of service is worth it to me. There were minor communication issues about Mass Save rebates but it was resolved quickly and respectfully. I also used Boston Standard last year to install a heat pump hvac system. I recommend them highly.
Carolyn Goff rated it 5/5: We’ve been customers of Boston Standard for years and have always been so happy with them. They are very responsive and have a great team of friendly and knowledgeable professionals. We had a bathroom floor being replaced and needed the toilet pulled and then reinstalled after the floor dried. The scheduler did a wonderful job (as always) working around my timeline. Brian did a great job with the pull and the other technician with the reinstall (who’s name I’ve forgotten sorry!) both were super efficient, knowledgeable and such genuinely nice guys. Great company! Thanks to you all.
jen s rated it 5/5: My experience is always wonderful with. Boston Standard. They text me to let me know the technician is on the way and send their name/photo so I’ll know ahead of time who is coming. Brent was great! On time, professional and explained exactly what he was doing. Clean up afterward which shows great respect for my home. They are a consistent 5 star company!

McMahon Plumbing & Heating

Address: 47 Business St, Hyde Park, MA 02136, USA
Phone: (800) 431-5660
Website: https://www.mcmahonplumbing.com/
Maps link: click here
Rating: 4.6
Rating count: 398
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed

If you're looking for a plumbing and heating company that will get the job done right, McMahon Plumbing & Heating is the company for you. With over 20 years of experience, McMahon Plumbing & Heating is a trusted name in the industry. Their highly skilled technicians are experts in a wide range of services, from repairs to installations. They're also committed to providing excellent customer service, which is evident in the five-star reviews they've received. If you're looking for a company that will provide a great experience from start to finish, McMahon Plumbing & Heating is the clear choice.

Brian Binkowski rated it 1/5: I have written a positive review of McMahon Plumbing & Heating in the past, but unfortunately my opinion has changed. I've used them before for heating services, so maybe that is their strength. I will never call them again for plumbing services. I had a clogged shower drain– the most simple plumbing problem to fix! I can't miss work and wait around all day for a plumber, so my retired neighbor let them in. Then they stood around for half an hour and left without doing a thing! Apparently they needed to speak with me before they could do the job. I'M AT WORK! I CAN'T ANSWER THE PHONE! I TOLD YOU THE PROBLEM, SO PLEASE GO FIX IT! Instead they wasted everyone's time. Then I called Vaughan Plumbing & Heating– also local to Hyde Park– and they gave me an UPFRONT COST! How hard is that, McMahon?! I left a check for them for the amount they quoted me, and the job was done the day after McMahon did absolutely nothing. For plumbing issues, please use VAUGHAN P & H! I have no idea what McMahon expects. I have a job– my life doesn't revolve around you. I guess if you are available to stay home all day, then McMahon might be able to fix your plumbing problem. I'll never know! For the rest of us who live in the real world, McMahon is a total waste of time (at least for plumbing issues).

Most relevant reviews:

John Perry rated it 5/5: Quick and excellent capable service (by John). McMahon has provided me with excellent service for over thirty years. My go to for plumbing, heating, kitchen, bath, etc. No Question. A-One.
Jason Wang rated it 5/5: I recently worked with Adam, Mike, and the McMahon team to replace a previously installed indirect water boiler and tank system in my house that had shut down. Overall I'm extremely happy with the project. The installation took place the day after the initial inspection, and the team worked expeditiously and efficiently. They left the place as clean and dry as they found it, and the pricing was better than all of their competitors for the same system. I would recommend McMahon to anyone looking for a hot water heater replacement
gretchen van ness rated it 5/5: We discovered early on a Sunday morning that our water heater had failed. We were frantic. By Sunday afternoon, the wonderful folks from McMahon were in our basement, discussing options for replacement that could be done that day or the next. We chose the tankless system and McMahon said we’d have hot water again by 3:30 the next afternoon. And we did! The old broken tank was gone and the hot water was working again at 3pm — a half hour early!
This is a great company. They show up when they say they will, they know their stuff, and they are kind and helpful in stressful situations such as flooded basements. Give them a call when you need a plumber. You’ll be glad you did.
Here’s a photo of our beautiful new tankless water heater. 😊
P F rated it 2/5: McMahon provided excellent service. Everyone is professional and polite. They came quickly and did a fine job. BUT … the cost was shocking. They charged me around $900 for something that took less than a bit more than an hour, and required a few common and inexpensive parts. They don't break down how much of the bill is parts and how much is labor so it's difficult to discuss it with them. I do know they have flat fee that they charge per visit (something like $160)… in addition any charges for parts and labor. They came to my house twice because they lacked a part on the first visit and charged me this fee twice. So that's $300 before they even start charging for labor or parts. Even at $600 it would be expensive considering that it was a small and fast repair. Despite the high quality of their work and their customer service I won't use them again.
Brian Binkowski rated it 1/5: I have written a positive review of McMahon Plumbing & Heating in the past, but unfortunately my opinion has changed. I've used them before for heating services, so maybe that is their strength. I will never call them again for plumbing services. I had a clogged shower drain– the most simple plumbing problem to fix! I can't miss work and wait around all day for a plumber, so my retired neighbor let them in. Then they stood around for half an hour and left without doing a thing! Apparently they needed to speak with me before they could do the job. I'M AT WORK! I CAN'T ANSWER THE PHONE! I TOLD YOU THE PROBLEM, SO PLEASE GO FIX IT! Instead they wasted everyone's time. Then I called Vaughan Plumbing & Heating– also local to Hyde Park– and they gave me an UPFRONT COST! How hard is that, McMahon?! I left a check for them for the amount they quoted me, and the job was done the day after McMahon did absolutely nothing. For plumbing issues, please use VAUGHAN P & H! I have no idea what McMahon expects. I have a job– my life doesn't revolve around you. I guess if you are available to stay home all day, then McMahon might be able to fix your plumbing problem. I'll never know! For the rest of us who live in the real world, McMahon is a total waste of time (at least for plumbing issues).

Trust 1 Services Plumbing, Heating, and Air Conditioning

Address: 11-17 Newbury St, Quincy, MA 02171, USA
Phone: (857) 336-1122
Website: https://www.trust1services.com/?utm_campaign=gmb
Maps link: click here
Rating: 4.8
Rating count: 375
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed

Looking for a reliable plumbing, heating, and air conditioning company in Quincy, MA? Look no further than Trust 1 Services! Our highly skilled technicians are dedicated to providing top-notch quality service to our customers, and we're sure you'll be happy with the results. Trust 1 Services is the perfect company to call for all your HVAC needs, so don't hesitate to give us a call today!

Tracey scales rated it 5/5: My condo association recommended Trust 1 Services because they were willing to go above and beyond in an emergency situation where no one else was available to do so, and I could not have been happier. VERY pleased with the quality of work and service given from beginning to end. I also had an emergency situation and they fit me in right away. In addition I had a huge checklist from a broken toilet needing all new innards to leaky/new faucet installations, to needing a complete heating system tune up. Mark R the technician was patient, addressed all of my concerns, and remained courteous, professional and clean throughout each task. He proved to be very knowledgeable and experienced. I will not only continue to use Trust 1 Services but gladly recommend.

Most relevant reviews:

Tracey scales rated it 5/5: My condo association recommended Trust 1 Services because they were willing to go above and beyond in an emergency situation where no one else was available to do so, and I could not have been happier. VERY pleased with the quality of work and service given from beginning to end. I also had an emergency situation and they fit me in right away. In addition I had a huge checklist from a broken toilet needing all new innards to leaky/new faucet installations, to needing a complete heating system tune up. Mark R the technician was patient, addressed all of my concerns, and remained courteous, professional and clean throughout each task. He proved to be very knowledgeable and experienced. I will not only continue to use Trust 1 Services but gladly recommend.
Michael Arminio rated it 5/5: I was very pleased with my recent experience with Trust 1. Matt and his team were able to quickly diagnose the problem with my furnace and gave me a couple of options ranging from a fix of the existing issue to a replacement. I chose the replacement along with some additional work on my boiler and could not be happier. As we did not have heat in the house, they were able to quickly fit me into their schedule and even provided a space heater to get through the night. Matt was up front about all costs and provided the pros and cons for each option. The whole crew (Nick, Dan, and Brandon) was extremely professional, and I would highly recommend working with this company. After install, they followed up that evening to make sure everything was in good order and that I was satisfied with the experience. I am very happy with the work done and am glad to have found a dependable HVAC company that I will use for years to come.
Julie Jurgens rated it 5/5: The Trust1 team came by to maintain my heating system and did a phenomenal job. They were communicative and clear with scheduling, conveyed all relevant information about my system to me during the inspection, including potential issues that I might need to look out for down the road, and gave me a detailed report summarizing the health of my heating system when finished. When I first moved into this building, I had constant issues with my heating system for some time, but thankfully have had no problems since Trust1 stepped in. I would highly recommend working with them!
Langelo rated it 5/5: Oil heating system leaked and was beyond frustrated having to deal with such unexpected issue! Tony the sales was personable, and approachable. The quote he offered was $4000 more than another company which I showed him. But what he promised was that I would NOT get any headache and he would help with filing the rebate with Mass Save to change from oil to gas. He delivered on that promise! I had zero headache and after 3 months just received my rebate. The installation team, Anthony and his assistant Joey were professional and on time. I didn't have to waste time babysitting them and went to the gym while they did the work. Danielle who did the schedule for the installation was great as well. I am pleased with the company, the people I interacted with. They were friendly and professional. I would highly recommend using Trust 1 Services. Thank you!
T.J. Girsch rated it 2/5: I'll start with the positive: The workers who came out were courteous and professional, and they did excellent work.
My problem here is that the price was OBSCENE.

I called them out to replace the kitchen faucet, which had broken. It's a job I'd normally do myself, but I just had wrist surgery. I had already shut off the water and disconnected the faucet, so all I needed them to do was remove the old faucet and install the new one, which I had already purchased and had on hand.

When they arrived, they quoted $605 — SIX HUNDRED AND FIVE DOLLARS — plus the standard $99 truck charge. So my options were to pay them a hundred bucks to do nothing and go look for another plumber who would do it for the $200-300 I was expecting, and lack a functioning kitchen in the meantime. Or I could grit my teeth, pay them a little over $700 to do one of their easiest jobs of the day and at least have a functioning kitchen right away. I opted for the latter.

As predicted, they were here less than an hour.

Adding insult to injury, they tried to upsell me on a $200 annual "membership" that would provide a 20% discount on this and any future work.

As I noted at the outset, the work they did was excellent, and I have no complaints there. It simply should have cost half or less what they actually charged me, and that left a poor taste in my mouth.

Green Tech Plumbing & heating.Inc

Address: 165 Middlesex Ave #1057, Somerville, MA 02145, USA
Phone: (617) 888-5791
Website:
Maps link: click here
Rating: 5
Rating count: 172
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Green Tech Plumbing & Heating is a plumbing and heating company located in Somerville, MA. The company has been in business for over 20 years and has a team of experienced and certified technicians. The company offers a wide range of services, including plumbing, heating, and air conditioning. The company has a strong commitment to customer satisfaction and offers a 100% satisfaction guarantee. The company is also environmentally conscious and uses green technologies to minimize its impact on the environment.

Deniz Karakoyunlu rated it 5/5: I used their services for water heater plumbing tube up and filter installation. Dave is very responsive, did a great job, within couple days after I contacted. It’s rare to find an available plumber that provides high quality and prompt service like this. I highly recommend this business.

Most relevant reviews:

Jenny Artiga rated it 5/5: I needed a water heater replaced. After a bit of research I went with Green Tech mainly because of the glowing reviews. Glad to report that I'm a really happy and thankful new Green Tech Plumbing customer. David was very professional. They're checking my heating system next week. Highly recommend!
Stacey Harrison rated it 5/5: I contacted Dave last Friday about my hot water heater which was failing after 10.5 years of use, and asked if he could swing by on Monday to take a look at it. He came by Monday morning as promised, and upon looking at it, said he could replace it right that day. He immediately went out and bought a unit, and a couple of hours later, voila! My new hot water heater was installed. Not only was it speedily replaced and a competitive price, but Dave is a super kind and knowledgeable professional. I definitely plan on working with him for all my future plumbing and heating needs; and I wouldn’t hesitate to recommend him to all my friends.
Theresa Applegate-Foschio rated it 5/5: I made a last minute call to have our gas oven disconnected and Green Tech answered my call and scheduled the job without hesitation. The plumber came right on schedule and performed the service with speedy professionalism. He asked if we had any questions and proceeded to answer them in a calm and reassuring manner. Thank you Green Tech Plumbing and we’ll definitely rely on your services in the future!
Maureen Colligan McKague rated it 5/5: Dave at Green Tech is a life saver! Out of nowhere our shower valve went which prohibited us from fully shutting off the water so it was just running non stop. Dave was able to come out the same day to fix it for us! He was quick & competent, extremely polite, and conscious about preventing any mess. So grateful for Dave and Green Tech!!
Deniz Karakoyunlu rated it 5/5: I used their services for water heater plumbing tube up and filter installation. Dave is very responsive, did a great job, within couple days after I contacted. It’s rare to find an available plumber that provides high quality and prompt service like this. I highly recommend this business.

Drew Donarumo Plumbing and Heating

Address: 714 Broadway, Chelsea, MA 02150, USA
Phone: (617) 293-6801
Website: http://www.donarumoplumbing.com/
Maps link: click here
Rating: 4.7
Rating count: 88
Opening Hours: Monday: 6:00 AM – 5:00 PM
Tuesday: 6:00 AM – 5:00 PM
Wednesday: 6:00 AM – 5:00 PM
Thursday: 6:00 AM – 5:00 PM
Friday: 6:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Drew Donarumo Plumbing and Heating is a full-service plumbing and heating company located in Chelsea, MA. The company has been in business for over 20 years and has a team of experienced and certified professionals who are dedicated to providing quality service to their customers. Drew Donarumo Plumbing and Heating offers a wide range of services, including drain cleaning, water heater installation and repair, plumbing repairs, and more. The company is committed to providing its customers with the best possible service and offers a 100% satisfaction guarantee on all of its services.

Dee Cobuzzi rated it 1/5: I spoke with Matt and scheduled a site visit to get a quote for my project. He never showed up. No phone call-nothing. I gave them a 2nd opportunity. Scheduled another appointment… Again, NO SHOW. Seriously!!! No courtesy call, explanation, apology…nothing. Never even answered my call to see if he was still coming. Wasted my time TWICE. Shame on me. Lesson learned.

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Calvin Lee rated it 5/5: Matt picked up my phone call on a weekend and communicated with me throughout to arrange for an expedited hook-up of my new gas dryer. Jacob arrived on time and was highly professional, expert, and very kind. Pricing was more than reasonable. I am so happy to have found my plumber for life! Highly satisfied and highly recommended!
Edson Silva rated it 5/5: Absolutely phenomenal experience with Donaruma plumbing. Not only were they extremely responsive, they were also polite and knowledgeable.
I first used their service for the regular maintenance of our multi purpose tankless water heater. Matt was great and walked me the process and did a great good at explaining concepts not familiar to me to ensure I understood what he was specifically doing. He also stressed the importance of regular maintenance to prevent any long term costly issues which I appreciated. Matt was also extremely responsive answering texts and phone calls especially on one off questions I had.

I then had an issue with my tankless water heater after the birth of our first child and when returning home we did not have hot access to hot water. I texted Matt who was again very responsive and both his father, Drew and brother AJ, quickly came out to fix the issue within a few hours.

I would recommend Donaruma Plumbing to anyone and very much appreciate all of their assistance. I will continue to leverage their services in the future!
Stuart onsrud rated it 5/5: It seems like anytime my tenants have a major problem, boiler, water heater etc its on a weekend. One of my tenants called me and said they had no hot water. I went there and knew the water heater needed replacing. I called several plumbers. It was Saturday the 28th of January and cold. The only response I got an assurance from was Drew and Matt. They replaced the water heater quickly. I told that tenant for any future plumbing issues to call Drew or Matt. 5 stars guys. Thanks
Sean Sullivan rated it 5/5: Best in the business. Responsive, great communication and great service. Drew, Matt and team have assisted us on multiple occasions with discovering the source of a leak (and repairing), hot water heater installation, toilet repair, and garbage disposal replacement. Very happy client and would highly recommend their services.
Dee Cobuzzi rated it 1/5: I spoke with Matt and scheduled a site visit to get a quote for my project. He never showed up. No phone call-nothing. I gave them a 2nd opportunity. Scheduled another appointment… Again, NO SHOW. Seriously!!! No courtesy call, explanation, apology…nothing. Never even answered my call to see if he was still coming. Wasted my time TWICE. Shame on me. Lesson learned.

Boston Budget Plumbing

Address: 22 Arcadia St, Dorchester, MA 02122, USA
Phone: (617) 296-8600
Website: http://www.bostonbudgetplumbing.com/
Maps link: click here
Rating: 4.3
Rating count: 53
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Boston Budget Plumbing is a plumbing company located in Dorchester, MA that offers affordable plumbing services. Customers have given the company positive reviews for its quality services and affordable rates.

Anum Qassam rated it 5/5: We were out on vacation when our water heater failed. Our neighbor was able to stop the water. We had to urgently call a bunch of plumbers. Tom at Boston budget was responsive and provided a competitive quote. He worked with our neighbor to come over quickly to assess the situation. We’ll be going to him for all our plumbing needs. I have a two year old and we didn’t know if we could get heat or hot water when we got back. Tom and his team were so reliable and communicative.

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Lauren Bellis rated it 5/5: My go to company for Plumbing, most recently I had a kitchen faucet installed & they had great prices, did an excellent job, and we're extremely professional. Will definitely call next time I have Plumbing needs in Boston.
Anum Qassam rated it 5/5: We were out on vacation when our water heater failed. Our neighbor was able to stop the water. We had to urgently call a bunch of plumbers. Tom at Boston budget was responsive and provided a competitive quote. He worked with our neighbor to come over quickly to assess the situation. We’ll be going to him for all our plumbing needs. I have a two year old and we didn’t know if we could get heat or hot water when we got back. Tom and his team were so reliable and communicative.
Richard Davis rated it 5/5: My main sewer line was clogged so bad in the basement that sewerage was coming out the washer drain.called boston Budget and even though I have a home warranty they were dragging there feet so I had Tom come in and cleared it out immediately. Great job…
James Kweskin rated it 5/5: I compared their prices with other plumbers and they were very reasonable. They came when they said they would. They did the job quickly and professionally. They were respectful and they cleaned up after themselves. Tom was easy to reach when I had some questions.
I couldn’t be happier with their work. I highly recommend Boston Budget Plumbing.
Nick Leger rated it 2/5: I called BBP after noticing a water leak behind my washer machine. Ryan was able to come out and assess the situation within 24 hours and scheduled Tom to inspect and repair.
Tom came out two days later and was able to spot the source of the leak, and suggested i replace my entire washer/dryer stack. I declined, since the leak just appeared to be a $30 hose to have failed. Tom also suggested the HVAC unit nearby needed to be cleaned, to which I mentioned I have an HVAC service scheduled for two weeks later. After the weekend, Tom came back with a new hose to repair and tried charging me $900 after claiming to have serviced my HVAC (though he wouldn't tell me exactly what he did) and replaced gas hoses to the dryer which was absolutely unnecessary.

I've used many home professionals in the past and I've never felt like I've tried to get taken advantage of until now. Giving two stars since I assume the work was actually completed within a week, but to be charged $900 for a hose replacement is absolutely shameful. I strongly recommend using another local professional for plumbing issues.

Jim's Plumbing & Heating

Address: 99 Albion St Suite 6, Somerville, MA 02144, USA
Phone: (617) 484-8234
Website: http://www.jimsplumbingheating.com/
Maps link: click here
Rating: 4.9
Rating count: 44
Opening Hours: Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: 7:00 AM – 5:00 PM

Looking for a trusted and reliable plumbing and heating company in Somerville, MA? Look no further than Jim's Plumbing & Heating! Our highly skilled and experienced team provides top-quality plumbing and heating services to our customers, and we're always here to help – no matter what your needs may be. We're known for our excellent customer service, and we're always ready to go the extra mile to make sure our customers are 100% satisfied. Contact us today to see how we can help you!

Lisa Maria Marquis rated it 5/5: Absolutely recommend! Jim did an excellent job installing our brand new system and guiding us through the oil-to-gas conversion. Even when we encountered hiccups outside of the project scope (hello, sudden asbestos removal!), he managed them professionally, efficiently, and with plenty of communication. We're really happy with our new system (so much hot water!) and would recommend Jim's services to anyone!

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Matt Pritsker rated it 5/5: Jim is great. I found him a few years ago when I needed to replace my furnace. Since then I have used him to replace my water heater and to hook up my new stove to the gas lines. My neighbors have used him too to replace their furnace. They also think he is great. Recently, in inspecting our furnaces, he detected and alerted us to other problems in our building that needed to be fixed. He responds quickly. His work is excellent. He is very professional. His prices are reasonable.
I very strongly recommend him to anybody.
Lisa Maria Marquis rated it 5/5: Absolutely recommend! Jim did an excellent job installing our brand new system and guiding us through the oil-to-gas conversion. Even when we encountered hiccups outside of the project scope (hello, sudden asbestos removal!), he managed them professionally, efficiently, and with plenty of communication. We're really happy with our new system (so much hot water!) and would recommend Jim's services to anyone!
Sarah Gartaganis rated it 5/5: Jim called me back the same day I called and was able to come out within a couple of days. Our steam heating system in our home was incredibly noisy and pipes would bang all over the house. Jim was able to perform a much-needed cleaning and overall service for the furnace and now our heat is silent! Will definitely call Jim for future heating/plumbing needs.
Sang-Hoon Nam rated it 5/5: On the evening the water pipe was frozen, I sent an e-mail for a service request to Jim's plumbing & heating service. Twenty minutes after I sent the service request email, I got a call from Jim. After explaining the situation, I was able to book a business trip service on the spot. The next day, Jim arrived home at the appointment time at 8:30 am. It took 1 hour from start of work to finishing cleaning. In my case, the process and results were all smooth from service request to work completion. Even if something else happens, I think I'll have to ask Jim for work. I'm glad there is a good plumber where I live.
Cathy Traietti rated it 5/5: Jim has helped us twice in the past month – first with the installation of a gas dryer then with the installation of two water tanks and a heating system repair. Jim is responsive, professional, courteous and his work is exceptional. We found him online after another contractor failed to show up and we will be calling him for all of our future needs.

I&C MECHANICAL , INC. – Plumbing, Heating and Air Conditioning

Address: 32 Arden St, Boston, MA 02134, USA
Phone: (617) 908-5780
Website: https://www.icmechanicalservices.com/
Maps link: click here
Rating: 4.8
Rating count: 35
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

I&C MECHANICAL, INC. has been providing plumbing, heating and air conditioning services to the Boston, MA area for over 25 years. They are a family owned and operated business that takes pride in their workmanship and customer service.

Customers have consistently given I&C MECHANICAL, INC. high marks for their quality workmanship, fair prices and friendly service. Many reviewers have said that they have been using I&C MECHANICAL, INC. for years and have always been happy with the results. One customer said that I&C MECHANICAL, INC. "always does a great job" and that they are "the only company [they] trust with [their] plumbing and heating needs."

If you are looking for a reliable and affordable plumbing, heating and air conditioning company in the Boston, MA area, I&C MECHANICAL, INC. is a great option.

Donald Wright rated it 5/5: Great person and company to work with. They came out on short notice to install a new gas stove, same day. Installation was quick and professional and the price was very reasonable. I would recommend highly as the owner is very knowledgeable and friendly, and I will be using again!

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mc rated it 5/5: I reached out to Irfan to get help on a poorly flushing toilet. He was able to make time for an appointment within a couple of days and arrived on time. His diagnosis and repair was fairly quick as he had all the appropriate tools and general parts needed in his work van. He also gave me pointers on what inlet water valve to use to save on repair cost in the future. Great workmanship and friendly guy.
Donald Wright rated it 5/5: Great person and company to work with. They came out on short notice to install a new gas stove, same day. Installation was quick and professional and the price was very reasonable. I would recommend highly as the owner is very knowledgeable and friendly, and I will be using again!
Katrina Chu rated it 5/5: Consummate professional. Responsive, transparent, up front about costs. Not to mention they are licensed and insured. He went through a lot of trouble for a semi emergent water heater installation and then didn’t charge me at all for something he said he could have foreseen. Thank you very much Irfan!
Sherry Chu rated it 5/5: I highly recommend this company. They are professional, responsive and knowledgeable. I called the company this morning for a replacement AC condensate pump that caused a leak. Owner said they were able to come out on the same day and not only that, but they arrived on time. Their work was thorough and the owner was able to explain to me some issues that I may encounter in the future with my AC unit. And before leaving, they made sure they cleaned up everything. I am so glad to have called I & C Mechanical for help, I am very pleased with the service. Thank you so much!
Justin Fong rated it 5/5: I've used Irfan and his team several times now, and the service continues to be excellent. This team is fast, reasonably priced, and reasonable to work with. Communication is a major positive point, and if you've worked with others you know this can be a pain point.
Kudos to Irfan for responsiveness, availability, and for pricing fairly.