10 Best Appliance repair and maintenance in Austin, Texas

As one of the most populous cities in Texas, Austin is home to a variety of appliance repair and maintenance businesses. In a city with such a large population, it can be difficult to know which businesses are the best and most reputable. To help you out, we've compiled a list of the top 10 appliance repair and maintenance businesses in Austin, Texas. These businesses are popular and highly-rated, and they offer a variety of services to their customers. Whether you need a refrigerator repair or a new washing machine, these businesses can help you out.

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ABC Home & Commercial Services

Address: 9475 US-290, Austin, TX 78724, USA
Phone: (512) 837-9500
Website: https://www.abchomeandcommercial.com/austin/pest-control?utm_source=gmb&utm_medium=organic&utm_campaign=austin-pest
Maps link: click here
Rating: 4.8
Rating count: 3310
Opening Hours: Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

If you're looking for a reliable, professional, and affordable home and commercial services company in Austin, TX, then ABC Home & Commercial Services is the perfect choice. Their highly trained and experienced staff are experts in a wide range of services, from plumbing and HVAC to electrical and appliance repair. They're also committed to providing excellent customer service, and they'll go above and beyond to make sure you're satisfied with the work they've done.

Joyce Godfrey rated it 5/5: My husband and I remodeled our kitchen. We have used ABC several times. We needed to relocate electrical outlets and install recessed lighting. Stevie did an outstanding job. My lighting is perfect, and Stevie was very professional. He also cleaned up his mess before leaving. I had gotten estimates from other companies but ABC was the most affordable. I will definitely recommend them . ABC Home & Commercial Services will always be my go to company.

Mr. & Mrs. G

Most relevant reviews:

Golden Thomas rated it 5/5: One of ABC's electricians, Joshua, did a fantastic job installing shop lighting (inside/outside), a few panels, and re-wiring multiple areas. As a small-business owner, I know how hard it is to find great workers. Josh and his team are exceptional, and ABC should keep a hold of him.
Katie Drummond rated it 5/5: We have been customers of ABC for nearly 5 years and I can’t say enough good things about the company and the pest control services we receive. Every technician we’ve had over the years has been kind, friendly, and thorough. We’re currently on technician Marquise’s schedule and he’s wonderful! So friendly and always goes above and beyond. Moreover, the pest control services ABC provides really do *work.* Lori, our sales rep, has also been really helpful when we’ve needed to add or adjust services. We’re very happy with ABC and I know we’ll continue to use them for years to come.
Joyce Godfrey rated it 5/5: My husband and I remodeled our kitchen. We have used ABC several times. We needed to relocate electrical outlets and install recessed lighting. Stevie did an outstanding job. My lighting is perfect, and Stevie was very professional. He also cleaned up his mess before leaving. I had gotten estimates from other companies but ABC was the most affordable. I will definitely recommend them . ABC Home & Commercial Services will always be my go to company.
Mr. & Mrs. G
David Scheinfeld rated it 5/5: I have been using ABC pest for over 10 years and they have been absolutely great. Very responsive and thorough work. I just signed up for their lawn care service and worked with Tyson Hoff who has exceptional customer service and followed through on everything we discussed. As a client, it is so refreshing and nice to feel heard by Tyson/ABC and then everything we discussed followed through on. I highly recommend ABC!
Don Lancaster rated it 5/5: We use ABC a lot, mostly for pest control and lawn maintenance, but we have also used them to repair our sprinkler system a various appliances, as well as for minor plumbing issues. Most recently, we called them to remove a live possum from our home!
I think very highly of this company. They have outstanding customer service. Their employees are well trained, friendly, and also do a great job. I highly recommend them.

Patriot Appliance & Air Conditioning Repair Service

Address: 3601 Venezia View, Leander, TX 78641, USA
Phone: (512) 881-9137
Website: https://patriot-appliancerepair.com/?utm_campaign=gmb
Maps link: click here
Rating: 4.9
Rating count: 443
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Patriot Appliance & Air Conditioning Repair Service is a top-rated appliance and air conditioning repair service in Leander, TX. Customers rave about the company's prompt, professional, and affordable service. They say that the technicians are honest and knowledgeable, and that they are always able to fix the problem quickly. They also appreciate the company's flexible scheduling and convenient location.

Kevin Lao rated it 5/5: On a Sunday afternoon, my tenants informed me that the Samsung refrigerator wasn't cooling effectively, so when I reached out to our previous appliance repair guy and found out they were closed on Sunday, I found Paul and Patriot Appliance Repair.

Within 36 hours, they came out to the house twice to troubleshoot the issue and had the parts ready to repair the fridge with minimal disruption to my tenants. The price was reasonable, and I'd definitely be sure to reach out to them for any other appliance issues moving forward.

Thanks for the responsiveness and communication, Paul. I really appreciate it!

Most relevant reviews:

Marcy Long rated it 5/5: Paul was very kind and informative. Gave the facts and great advice. Didn’t feel like he was trying to do or give me anything I didn’t need. I will definitely use this company again. For whatever it’s worth my dog absolutely loved him and she is picky and a great judge of character. I have learned to pay attention to who she likes and doesn’t like!
Kevin Lao rated it 5/5: On a Sunday afternoon, my tenants informed me that the Samsung refrigerator wasn't cooling effectively, so when I reached out to our previous appliance repair guy and found out they were closed on Sunday, I found Paul and Patriot Appliance Repair.
Within 36 hours, they came out to the house twice to troubleshoot the issue and had the parts ready to repair the fridge with minimal disruption to my tenants. The price was reasonable, and I'd definitely be sure to reach out to them for any other appliance issues moving forward.

Thanks for the responsiveness and communication, Paul. I really appreciate it!
Crystal Anderson rated it 5/5: I’ve never written a review about an appliance repair company in my life, but Paul from Patriot Appliance absolutely deserves a 5 star review. I have used his company for a washing machine repair & an AC tune up in the past couple of years, both of which were great. But yesterday I called him in a panic because our AC suddenly stopped working. He patiently walked me through some steps to see if it was a simple fix, while on the phone with me. Turns out there was an actual repair problem and he got us on the schedule for the very next day. He was responsive, kind, efficient and shows the kind of honest integrity that is so rare nowadays that it’s shocking when you come across it! I appreciate the hard work, knowledge & quick repair time. Fair pricing too. He’s absolutely the top of my list for any appliance repair or AC service in Austin. Great guy!
Valerie Nelson rated it 5/5: Paul from Patriot Appliance is always super responsive and gets the job done! When my a/c started blowing hot air in 90 degree weather, I called and he was able to stop by in just a couple of hours to fix it. My a/c unit is over 20 years old, and rather than pressuring me to get a new unit, he quickly found the problem with the capacitor and fixed it, so I only ended up paying way less than I would have otherwise. Now my good old unit is working just fine! I also used Paul a couple of years back to fix my dishwasher. Although I understand that he doesn't fix dishwashers any longer, he was able to find the problem and fix it quickly, and he also gave me some additional tips on cleaning and maintenance, which I appreciated. He's a super nice guy, absolutely amazing customer service, and dedicated to his work. I will always call Paul with my appliance repair needs in the future! Highly recommended!!
S Cargle rated it 5/5: Best experience I've ever had. Steven was quick to respond and very knowledgeable. Fixed my washer in minutes. Steve was courteous and patient. He didn't mind me asking questions either Plus he SAVED ME MONEY…..can't beat that. I recommend anyone who needs appliance repairs to contact this company. Honest and very fair..best experience ever…just saying…this is the go to get appliances fixed people for sure…

Sears Appliance Repair

Address: 1000 E 41st St, Austin, TX 78751, USA
Phone: (512) 213-6859
Website: https://www.searshomeservices.com/locations/appliance-repair/tx-austin/1000-e-41st?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
Maps link: click here
Rating: 4
Rating count: 276
Opening Hours: Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 10:00 PM

Sears Appliance Repair is a reliable and affordable appliance repair service located in Austin, TX. The company has been in business for over 25 years and offers a wide range of services, including refrigerator repair, dishwasher repair, and oven repair. The company's technicians are highly skilled and experienced, and they are committed to providing excellent customer service. Sears Appliance Repair has a strong reputation for quality workmanship and fair prices, and it is one of the most trusted appliance repair companies in the Austin area.

Elizabeth Frisch& Your Corporate Shrink rated it 1/5: They have been in and out of my house for months the refrigerator is still not working I had to go run to an entirely new refrigerator because all my food rotted so many times and every time the repair doesn’t work I have to wait another 4 to 6 weeks to get someone out. This has been going on for six months and it doesn’t matter what I do or say they just continue to come out repair it, the repair doesn’t stick or work or fails very quickly and I am stuck again with a broken nonworking refrigerator.

Most relevant reviews:

Mary J Dawkins rated it 5/5: The repair person was very professional. He took time to explain the problem with the machine in terms that we understood. He did not rush us through anything. After completing his trouble shooting of the machine he took extra time to be sure that we understood the whole problem why the machine did not work properly. Thank you for the kind repair person that had patience with us .
Jim Palmer rated it 4/5: Refrigerator works and that is great but I would of liked PROOF that I owed for the Clean & Maintain Services for $50.00 rather than just the technicians word. The 2 emailed receipts had different cost and that makes me untrustworthy of your business practices.
Michelle Parham rated it 1/5: So sad, I will never call Sears for repair again. I've used Sears for appliance repair for 20 years but their service is terrible now. It took a week just for someone to come out to look at my dryer. Then another week for a part to arrive. Then another week for the tech to come back out. He said the dryer was fixed, but an hour later when we tried it, it still was not getting hot. I called and told them, a lady told me the tech would come back that day. He didn't. I called and was told that there was no one available, that I have to schedule another repair appointment. The earliest appointment was 10 days later!!! No. I already waited 3 weeks and paid over half the cost of a new dryer!!! I am reversing the charges I paid. They did not even offer a refund. I live out in the country and it is 15 minute drive to the nearest laundromat. I've already paid $45 to do laundry!! So now I am going to buy another dryer. But not from Sears.
Elizabeth Frisch& Your Corporate Shrink rated it 1/5: They have been in and out of my house for months the refrigerator is still not working I had to go run to an entirely new refrigerator because all my food rotted so many times and every time the repair doesn’t work I have to wait another 4 to 6 weeks to get someone out. This has been going on for six months and it doesn’t matter what I do or say they just continue to come out repair it, the repair doesn’t stick or work or fails very quickly and I am stuck again with a broken nonworking refrigerator.
John Zamora rated it 1/5: Charged me $200 to diagnose and repair my fridge. Told me that would cover repair as well.
I even asked them if they had parts for my fridge and they said yes.

Well, now they say they don’t have the part because it’s discontinued and if I can find it, I can install it myself.

I’d give no stars if I could. Waste of time and money.

Update: They also reported me to a collections agency and now I have to send in proof of payment for poor service and their collection inefficiencies.

Sears Appliance Repair

Address: 12625 N Interstate Hwy 35, Austin, TX 78753, USA
Phone: (512) 595-7278
Website: https://www.searshomeservices.com/locations/appliance-repair/tx-austin/12625-n-i-h-35?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
Maps link: click here
Rating: 3.9
Rating count: 280
Opening Hours: Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

Looking for a reliable appliance repair service in Austin? Look no further than Sears Appliance Repair! Our highly trained and experienced technicians are experts in all major brands of appliances, and can help you get your broken appliance fixed quickly and efficiently. We're always here to help, so please don't hesitate to give us a call today!

Lance Howle rated it 1/5: Sears appliance repair came out last Friday on the 17th, after a 2 week wait to get the appt. During that 2 week wait, I actually called another local appliance repair company, to see if they could get out sooner and check my Kenmore Elite fridge out. That company was able to get out to the house the next day and diagnose the problem. The local company said the parts that needed to be replaced would be covered under the manufacturers warranty. So that is when I made the sears appt. The sears tech was very nice and polite when he arrived. After his own diagnosing, he said that the estimate we got from a local repair company was incorrect, and that it was a different part and not to worry he could fix it. So after $610.00, we were all good to go…..except that a day after he was there, we still had the same problem. So I call back to sears appliance repair today to have the same tech come back out and fix my fridge, and somehow they have no record of me and my appt from 3 days ago?!?! Finally after 4 different people and over an hour on the phone, they finally find my info. The lady on the phone tells me they have a 90 day workmanship guarantee and that I will not be charged for the tech to come back. Sounds great I tell her, when can the tech get back out I ask? ANOTHER 2 WEEKS, before they can get back out to fix the problem they didn't fix 3 days ago!! So, now I'm at a month with no fridge or ice maker!! The quality of products and customer service sears offers now is probably the exact reason they went belly up!! Not sure if you can purchase sears products anywhere these days, but if you can please save yourself the headaches, IT IS JUNK!! WORST FRIDGE AND EXPERIENCE I ever had.

Most relevant reviews:

Sheryl Williams rated it 2/5: The person who did the repair did an excellent job. He explained what he was doing and was very professional. My issue is with the company and how they do business. There is a very low character count in the explanation box online so there isn't a way to tell the company what is happening. Further, the telephone number is a call center in the Philippines. Nice people but they don't interact with the repair person either. She said she would "leave a message". The fee model is one where they come to your house and charge a hefty consulting fee. Then they order parts and install on second visit, charging another onsite fee plus parts and labor. I had a very simple part to replace on the door (value $20), with the charges on both visits I could have bought a new machine. Next time it breaks down that's exactly what I am doing since other appliance companies won't repair Kenmore. I have been a Sears customer since the 60's. So sad that greed has killed a good company.
MW Couple rated it 1/5: Don't Recommend To Anyone!
Their so called service provider plumber gave us and Sears a quote, which they approved. Then later the plumber wanted a lot more money from us to fix it. They wanted to modify our home electrical wiring and connections and Sears wouldn't cover that part of the repair. We weren't paying that much for something that wasn't nessesary. Looked like a scam between them and the plumber. They left us hanging for over a month, just to fix a garbage disposal. I finally just had to replace it myself in about 1/2 hour, otherwise we'd still be waiting. They were great at first a few years ago. We cancelled our service contract. Terrible customer service, we got the run around and pass the buck for weeks. They say someone will call you back but they never do. We should have known, after we had our refrigerator icemaker go out months before and tried to schedule service but was told it would be 6 weeks to get someone out to look at it! Who knows, but just the WORST! Please, if you want a 'usefull' service company, pick anyone else.
Lance Howle rated it 1/5: Sears appliance repair came out last Friday on the 17th, after a 2 week wait to get the appt. During that 2 week wait, I actually called another local appliance repair company, to see if they could get out sooner and check my Kenmore Elite fridge out. That company was able to get out to the house the next day and diagnose the problem. The local company said the parts that needed to be replaced would be covered under the manufacturers warranty. So that is when I made the sears appt. The sears tech was very nice and polite when he arrived. After his own diagnosing, he said that the estimate we got from a local repair company was incorrect, and that it was a different part and not to worry he could fix it. So after $610.00, we were all good to go…..except that a day after he was there, we still had the same problem. So I call back to sears appliance repair today to have the same tech come back out and fix my fridge, and somehow they have no record of me and my appt from 3 days ago?!?! Finally after 4 different people and over an hour on the phone, they finally find my info. The lady on the phone tells me they have a 90 day workmanship guarantee and that I will not be charged for the tech to come back. Sounds great I tell her, when can the tech get back out I ask? ANOTHER 2 WEEKS, before they can get back out to fix the problem they didn't fix 3 days ago!! So, now I'm at a month with no fridge or ice maker!! The quality of products and customer service sears offers now is probably the exact reason they went belly up!! Not sure if you can purchase sears products anywhere these days, but if you can please save yourself the headaches, IT IS JUNK!! WORST FRIDGE AND EXPERIENCE I ever had.
Chip M rated it 1/5: Don't waste your time with Sears Home Service. Unreliable garbage. There's more detail to it but I'll try to be brief. Scheduled service for stove and fridge. When the guy showed up he informed me he doesn't work on refrigerators and doesn't know why Sears put that on the ticket. Got on website chat with Sears asking if a different tech would be coming out for the fridge, which they assured me yes. Hours later when no tech showed up I chatted again and was told someone would "definitely" call within 1/2 hour. No one did. Later I got robo-called to advise me service was going to happen the next day. Shortly after that I got email stating the service appointment had been cancelled. I chatted again with Sears who tried to blame the tech saying that he should have serviced the fridge. I said EVEN if that is true, that doesn't excuse being told someone would come, then that it was rescheduled, then that it was cancelled.
Update 12/6/2022 – I did what you asked and contacted that Facebook account via message over the weekend. I figured probably no one is looking at that on a weekend so I waited until about noon Tuesday, well over 24 hours and 1 business day. Still no response.
Elizabeth Coleman rated it 1/5: Couldn't reach a real person, they left my fridge in a dangerous state of disrepair. It was injuring people and they did not care. Made me wait over a month.

Frankies Appliance Repair

Address: 6417 Tara Dr, Austin, TX 78747, USA
Phone: (512) 573-4666
Website: https://frankiesappliancerepair.com/
Maps link: click here
Rating: 4.8
Rating count: 174
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

From the moment you call Frankies Appliance Repair, you will be treated with the utmost respect. The staff is incredibly knowledgeable and will take the time to answer any and all of your questions. They will also work with you to schedule an appointment that is convenient for you.

When the technician arrives, they will be professional and courteous. They will take the time to assess the situation and explain the repair process to you. They will also provide you with a written estimate before they begin any work.

The work itself will be done quickly and efficiently. The technician will make sure that your appliance is working properly before they leave.

If you are in need of appliance repair, Frankies is the place to go. You will be treated with respect, and the work will be done quickly and efficiently.

Chris Schmidt rated it 5/5: Jerry was great. On-time, diagnosed the problem with my oven, ordered the part, installed and tested to make sure it works normally. Even gave me a warranty. Great experience.

Most relevant reviews:

Gerry Amoroso rated it 5/5: Jerry showed up on time, twice, and fixed our issue. Very professional and very knowledgeable. He immediately told us what was wrong and what we could expect after the repair. He’s was great.
Charles Delph rated it 5/5: Excellent service from Jerry at Frankie's Appliance Repair. Fixed the issue with high-quality work, and went above and beyond in a couple ways that were not part of the original issue: Fixing a bracket that was supporting trim and more properly securing the power connection. Explained the repair by showing me the problem and his solution at a couple stopping points in the repair, which I very much appreciate.
Bill Jerram rated it 5/5: Jerry is wonderful. On time, extremely knowledgeable, quick and is very fair with his pricing. Have used him 4 times now, and will continue to do so! A real gem of a service!
J Low rated it 5/5: The tech (Jerry) arrived on time got to work right away. He had it figured out and washer repaired in less than 1 hr. He also fixed the vent on my microwave all in less than 2 hrs. I would definitely recommend Mikies appliance repair to anyone. Their rates are very competitive as well.
Chris Schmidt rated it 5/5: Jerry was great. On-time, diagnosed the problem with my oven, ordered the part, installed and tested to make sure it works normally. Even gave me a warranty. Great experience.

Real Appliance Repair LLC

Address: 15805 Belfin Dr, Austin, TX 78717, USA
Phone:
Website: https://realappliance.repair/
Maps link: click here
Rating: 4.9
Rating count: 165
Opening Hours: Monday: 7:55 AM – 8:00 PM
Tuesday: 7:55 AM – 8:00 PM
Wednesday: 7:55 AM – 8:00 PM
Thursday: 7:55 AM – 6:00 PM
Friday: 7:55 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

If you're in need of appliance repair in Austin, you can count on the experts at Real Appliance Repair LLC. They have over 10 years of experience and are dedicated to providing quality service. They offer same-day service and are available 24/7 for emergencies. They also offer a warranty on all repairs.

Customers appreciate the quality service and dedication of the team at Real Appliance Repair LLC. They are quick to respond to emergencies and are always available to help. They are also very affordable, and their work is backed by a warranty. If you're in need of appliance repair in Austin, you can count on Real Appliance Repair LLC.

Mallory Eastwood rated it 5/5: Peter the service tech was thorough, efficient and friendly. He fixed my dryer on the spot and I would definitely call them again if the need arises.

Most relevant reviews:

Jillian Keith rated it 5/5: Got out to me next-day, diagnosed problems quickly, and had it repaired about an hour later. Koss was super patient with me, even though I had a couple other repairs going on at the house simultaneously. I’ll definitely contact again next time I need an appliance repaired!!!
Douglas Lehr rated it 5/5: My Dryer stopped heating, Dmitrii came over in less than an hour and had my dryer apart, and diagnosed in record time. He had the fuses on hand and was able to replace them without a problem. I was able to get warm clothes again in under 2 hours. Would definitely recommend again. Fantastic work
Mallory Eastwood rated it 5/5: Peter the service tech was thorough, efficient and friendly. He fixed my dryer on the spot and I would definitely call them again if the need arises.
brison matula rated it 5/5: Real Appliance Repair did a great job with my leaking dishwasher repair. I called at 8AM to request service and at 9:08AM they were at my NW Austin location diagnosing and repairing the issue in a timely manner. The technician went above and beyond what was required and I would highly recommend based on my experience!
Larry M rated it 1/5: Tried to call to set up an appointment, recommend having someone answer your phone that can speak some what decent English. Too difficult to understand your call taker. Very unprofessional!
Thank you for your response, However I had a different company come out and their receptionist actually spoke English as a first language. I did call another company that has the same type of CSR. Sounds like you are using an out of country call service? We would highly recommend stopping being as cheap as possible and at least use a domestic company. Let's not support a company that hates us.

Sears Appliance Repair

Address: 2901 S Capital of Texas Hwy, Austin, TX 78746, USA
Phone: (512) 337-4522
Website: https://www.searshomeservices.com/locations/appliance-repair/tx-austin/2901-s-capitol-of-texas-hwy?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
Maps link: click here
Rating: 4.1
Rating count: 196
Opening Hours: Monday: 11:00 AM – 7:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 10:00 PM

Sears Appliance Repair is a reliable and affordable appliance repair company located in Austin, TX. The company has been in business for over 20 years and offers a variety of services, including refrigerator repair, dishwasher repair, and dryer repair.

The company has a team of experienced and certified technicians who are available to help with any appliance repair needs. They offer same-day service and a satisfaction guarantee, so customers can be sure they will be happy with the results.

customers have given Sears Appliance Repair high marks for their quality of service, affordability, and customer service. They say that the technicians are knowledgeable and efficient, and that the company is easy to work with. Overall, reviewers say that Sears Appliance Repair is a great choice for anyone in need of appliance repair in Austin, TX.

Alex Y rated it 1/5: My stove top stopped working back in April and I called Sears. They sent out a technician who said it was an electrical problem. I then called and paid for an electrician who showed me that it was not an electrical issue. I contacted Sears and they agreed it was the stove top and ordered the parts. A month after the new stove was installed it stopped working. I called and a technician was supposed to arrive. He canceled an hour beforehand. I then contacted Sears customer service and they hung up on me. Extremely unprofessional-no wonder they are going bankrupt.

Most relevant reviews:

Eardie Curry rated it 5/5: Tech was fantastic, while onsite. However, having a 4-hour window would be better. My window was 8a-5p, and he did not arrive until 450p. I have other things to do besides wait 9 hours for a service call.
Alex Y rated it 1/5: My stove top stopped working back in April and I called Sears. They sent out a technician who said it was an electrical problem. I then called and paid for an electrician who showed me that it was not an electrical issue. I contacted Sears and they agreed it was the stove top and ordered the parts. A month after the new stove was installed it stopped working. I called and a technician was supposed to arrive. He canceled an hour beforehand. I then contacted Sears customer service and they hung up on me. Extremely unprofessional-no wonder they are going bankrupt.
Kathy Blakey rated it 1/5: My Sears garden tiller needed repair – it's 10+ yrs old, Sears serviced it in the past without incident. They wanted to book the diagnostic visit 2 wks out, said the guy would bring parts, but he arrived on 3/23/22, and would not order the parts unless I paid for the entire repair up front – $360. I really wanted to get my garden in, so I paid and then he said he couldn't return until 4/29/22. Sears sent a carburetor to my house, I called, as advised, to say I had the part and they moved up the appointment to 4/13/22; their window was 8-5, and then they canceled at 5:15, so my entire day was lost. I got a local repairman who fixed the tiller on 4/19 for 1/4 of the Sears price, and he said the new carburetor was unnecessary. The tiller is running great. I'll never use Sears Home Services again. And beware, your first call will go to an American call center for the first appointment, as they use the call to do a sales pitch for Sears Home Warranty; after the initial call, their system recognizes your number and punts you to various call centers in southeast Asia with powerless reps who "understand your concerns" but cannot help you.
Thomas Tsui rated it 1/5: Hi Sears, I had no experience because, your tech was a no-show on 2 consecutive bookings. I've already had HVAC issues addressed by a competitor. Thanks.
John Zamora rated it 1/5: Charged me $200 to diagnose and repair my fridge. Told me that would cover repair as well.
I even asked them if they had parts for my fridge and they said yes.

Well, now they say they don’t have the part because it’s discontinued and if I can find it, I can install it myself.

I’d give no stars if I could. Waste of time and money.

Update: They also reported me to a collections agency and now I have to send in proof of payment for poor service and their collection inefficiencies.

ABA Appliance Repair, Inc.

Address: 2409 Richcreek Rd #1, Austin, TX 78757, USA
Phone: (512) 646-0002
Website: https://www.abaapplianceservice.com/?utm_source=gmb&utm_medium=organic&utm_campaign=gmb-austin&utm_content=website
Maps link: click here
Rating: 3.7
Rating count: 215
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

ABA Appliance Repair, Inc. is a family-owned and operated appliance repair company that has been providing quality service to the Austin area for over 30 years. They offer a wide range of services for all major appliance brands, and their technicians are factory-trained and certified. They are committed to providing their customers with the best possible service, and their reviews reflect that commitment. Customers praise their prompt and professional service, their fair pricing, and their knowledge and expertise. If you are looking for an appliance repair company that you can trust, ABA Appliance Repair, Inc. is the one for you.

Denice Pickens rated it 3/5: Good experience up til the mention of a home warranty service. Wanted to still get their services after going in circles w/ the warranty company, but never received a call back after 3 trys. So was out of my $65 and had to start over paying another $65 with another company to do repairs on my A/C.

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Chris Francis rated it 5/5: We've been working with ABA to handle our HVAC and appliance repair needs for the last seven years across our portfolio of rental properties. I can say without a doubt that ABA is committed to the same levels of professionalism, ethics, and quality that we require from everyone we work with. Their drive to provide long term, quality repairs and advice has set them apart from the many vendors and companies I've worked with over the years.
They're not in it for a quick fix Band-Aids that keep you coming back month after month to get fixed again. They're interested in quality repairs and advice that stands time. We trust ABA to care for our properties, tenants and clients. Thanks y'all for all your hard work!
Charles Sim-Mons rated it 5/5: ABA Has been Servicing my Residence for at least 10yrs. or more. Techs are not ONLY Knowledgeable, Friendly, Courteous, Professional, Efficient, and TRUSTWORTHY as well. Techs Justin and Alex also have Skills in other areas that enhance job performance. They're not interested in patchwork and will redo, replace,remake, modify, or whatever the job calls for. I RECOMMEND ABA For ALL of Your Appliance, Air-duct, A/C, Heating Diagnosis and REPAIR. In this day and time, you'll want to be serviced by some of the best in the Industry. I've NEVER Regretted the Quality of work that has ever been performed on my Residence. Thank You Mr. Erin and ALL Staff for Providing LICENSED
Professionals for a Job Well Done.
I am SATISFIED. 👍🏿
Charles Sim-Mons.
Denice Pickens rated it 3/5: Good experience up til the mention of a home warranty service. Wanted to still get their services after going in circles w/ the warranty company, but never received a call back after 3 trys. So was out of my $65 and had to start over paying another $65 with another company to do repairs on my A/C.
Harvey Kronberg rated it 1/5: Did a major dishwasher repair in April which required ordering special parts. The repair did not truly fix the problem but at least the dishwasher was operational for three or four months. When it died again I called only to find out the warranty had just expired. Now have an electric oven to be repaired and will replace the dishwasher but would never use ABA again
Mad Science rated it 1/5: I had a refrigerator that wasn't working. I called ABA and they sent a technician out. This kid, literally, stood in my kitchen for 10 minutes admiring my house before telling me to buy a new refrigerator. He did not diagnose anything or give me an estimate for repair. I began searching online for a new fridge, and just happened to pull my fridge away from the wall a little after the technician left. My fridge has been working fine for over 2 months since I pulled it away from the wall a little. I called ABA and asked to speak with someone about the level of service they offered. They said someone would call me back but no one ever did. I ultimately protested the charge with my credit card company, and ABA provided a complete lie of a report, saying they called me and talked to me, they diagnosed the refrigerator as having a bad compressor, etc. Nothing they said to the credit card company was true. But they made sure they collected their $140 for the service call. I would never use this company.

The Appliance Family

Address: 13000 N Interstate Hwy 35 SET 12-212, Austin, TX 78753, USA
Phone: (512) 934-2240
Website: http://www.theappliancefamily.com/
Maps link: click here
Rating: 5
Rating count: 77
Opening Hours: Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: Closed

The Appliance Family is a great place to shop for appliances. The staff is incredibly knowledgeable and helpful, and they have a great selection of appliances. The prices are very competitive, and they offer great financing options. The delivery and installation process was very smooth and professional. I would highly recommend The Appliance Family to anyone in the market for new appliances.

The HeatBusters rated it 5/5: AJ was communicative, very easy to work with, and low maintenance. Gave a quick quote to fix our broken dishwasher, and a time that he could come back to fix. Came back at quotes time, and was extremely fast. Would definitely use again (although I hope I don’t have to😆), and would recommend to anyone in need of his services.

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The HeatBusters rated it 5/5: AJ was communicative, very easy to work with, and low maintenance. Gave a quick quote to fix our broken dishwasher, and a time that he could come back to fix. Came back at quotes time, and was extremely fast. Would definitely use again (although I hope I don’t have to😆), and would recommend to anyone in need of his services.
Joyce Johns rated it 5/5: Zack showed up earlier than our appointment time which in my case I was very happy he did. We both wore masks to be safe and he even had shoe covers as well. He was very professional and fixed my dryer very quickly and the price was very reasonable. I would hire The Appliance Family again for the future.
Justin Negri rated it 5/5: Believe the five star reviews! Not only did Zack show up when he said (both times), he texts about 30 minutes prior to give you an ETA. He repaired it with-in 2 hours. Now it runs better than ever. He was truly nice and respectful. Highly recommend The Applance Family.
Willie Hall rated it 5/5: Great service! My dryer heat stopped this morning and these technicians were able to come out the same day to inspect and repair! The technician took excellent health and safety precautions while inside and was a pleasure to work with. I highly recommend them for local appliance repairs.
William Leroy rated it 5/5: Responded quickly to a quote and was willing to send out a guy the next day! The technician was friendly and helpful. He fixed our dryer and explained the repair cost. Hoping I don't have to call them again 😉 but if we need them we will have their phone number handy

PreFix Austin

Address: 611 S Congress Ave, Austin, TX 78704, USA
Phone: (512) 831-4390
Website: https://www.prefixinc.com/
Maps link: click here
Rating: 4.7
Rating count: 79
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

PreFix Austin is a lively bar located in 611 S Congress Ave, Austin, TX 78704, USA. The bar has a great selection of drinks and a fun atmosphere, and the staff are friendly and helpful. The bar is a great place to relax and have a good time, and the prices are reasonable. The bar is also a great place to meet new people and make new friends.

Janine Wilson rated it 5/5: Zach from PreFix replaced my kitchen faucet and flaps on the toilets. He was very friendly and professional and did a thorough job, leaving no mess behind. It was easy to schedule my appointment with PreFix and the office/scheduling staff are very friendly and professional as well.

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Nancy O' Neill rated it 5/5: We have used PreFix for several years now to help with both preventive and ongoing maintenance, and we have had an excellent experience with them. For the projects they have not been able to do themselves, they have referred us to great pros, who have also done a really good job. We are particularly grateful to Sergio, who is assigned to us, who can fix almost anything, who is very responsive, and who is a pleasure to interact with!
Janine Wilson rated it 5/5: Zach from PreFix replaced my kitchen faucet and flaps on the toilets. He was very friendly and professional and did a thorough job, leaving no mess behind. It was easy to schedule my appointment with PreFix and the office/scheduling staff are very friendly and professional as well.
Daniel Gonzalez rated it 5/5: We had a water leak in our master shower and PreFix was able to send a technician by the following day. Rodney the technician took the liberty of buying the necessary brand specific parts based on the photo I had provided. He even texted me when he was in route. When he arrived he was professional and courteous and walked me through the issue. He even gave me pointers on how to fix the problem if it happens again. From start to finish, about 30 to 40 minutes to replace cartridge for leaky shower faucet. Very impressed by the level of service. We highly recommend Rodney! Thank you Rodney for the A+ service!
Lynne Dekowski rated it 5/5: We have been using PreFix for approximately 18 months and have been very pleased with their services. They complete routine maintenance every 6 months and then if there are any issues, they offer to assist with taking care of those as well. We have had to use some of their contract services for items that they found, and they are always on time and efficient as well. I highly recommend PreFix.
The Robertsons rated it 5/5: Sergio feels like a part of the family. He is personable, professional, and peaceful. My wife has a much better peace of mind knowing that our house will be taken care better than I can by ourselves (and so am I). We normally wait around the calendar for family or friends with know-how to show up to do things beyond my competence, but it feels way better to know we have a neighbor close, when our brother is far away. We left our visit excited (and relieved) for our next PreFix visit.