10 Best HVAC maintenance and repair services in Memphis, Tennessee

Looking for the best HVAC maintenance and repair services in Memphis, Tennessee? Look no further! This article will provide you with the top 10 HVAC maintenance and repair services in Memphis, Tennessee in the area, highlighting the most popular and highly-rated places. You will find useful information about each place, and get a sense of what you can expect from the experience. So, without further ado, let's get started!

Table of Contents

Conway Services

Address: 1220 Big Orange Rd, Cordova, TN 38018, USA
Phone: (901) 677-0797
Website: https://www.conwayservices.net/?utm_source=SIQ&utm_medium=Listings&utm_campaign=Google
Maps link: click here
Rating: 4.7
Rating count: 3124
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Conway Services is a home improvement company located in Cordova, TN. The company has been in business for over 20 years, and offers a wide range of services, including home remodeling, painting, and home repairs.

Conway Services has a strong reputation for quality workmanship and customer service. The company is known for its attention to detail, and its employees are highly skilled and experienced. Conway Services is dedicated to providing its customers with the best possible experience, and its reviews reflect this commitment.

Conway Services is a great choice for anyone looking for a home improvement company that offers quality workmanship and excellent customer service.

Kelsey Smithyman rated it 5/5: As a first time customer with Conway I was extremely happy with the service I received. Brandon and Omar were efficient, courteous and knowledgeable. The job was completed to my satisfaction and I was given a detailed rundown of the work that had been done. I will definitely be using Conway for all my plumbing needs in the future.

Most relevant reviews:

the end rated it 5/5: We've used Conway multiple times for HVAC, Electrical and plumbing repairs and installations.
Today they came out and installed a new 50a 240v plug for an EV Charger. They called ahead when a tech became available earlier than scheduled, tech arrived and gave an accurate quote, picked up the parts and returned promptly. Whole install completed from quote to payment in a few hours – before he was originally scheduled to arrive! Tech was friendly, courteous, answered all our questions and installed it exactly where and how we wanted.

This has been a consistent experience. Every tech has been early or on-time, knowledgeable, and friendly. Work has been done same day when possible, or next day when a part has to be ordered.

We've thought about trying other services but Conway has tackled everything we needed for good rates and great response times. Why gamble a consistently great experience over a few bucks!
Kelsey Smithyman rated it 5/5: As a first time customer with Conway I was extremely happy with the service I received. Brandon and Omar were efficient, courteous and knowledgeable. The job was completed to my satisfaction and I was given a detailed rundown of the work that had been done. I will definitely be using Conway for all my plumbing needs in the future.
Brittney Turner rated it 5/5: The staff at Conway Services delivered friendly and quality customer service throughout my entire experience. Booking my appointment was quick and easy. My confirmation call was also informative and pleasant. My technician, Jordan, was knowledgeable and transparent about the issues I was having with my electrical panel. He offered me a few options to resolve my issue which helped me feel secure in making an informed decision. Jordan was punctual, polite, and professional. I highly recommend Conway Services!
joel kiedis rated it 5/5: I recently had Conway replace my older Carrier Furnace and AC system. Everything my sales/comfort advisor, Joseph, said he would do, he did. He measured the space and walked through the different system options with me. He clearly communicated what the process would be like and what I could expect at install. The install team was on the same page as the sales team. Before they started bringing anything in, they walked through and saw the systems and where they would be working. They put floor coverings down throughout the entire area they walked, installed both furnace and AC systems, secured all vents properly, left the attic cleaner than when they got there and were professional throughout the entire day. They kept me up to speed on the progress and at the end reviewed everything they did. Big shout out to the install team of Josh, Brandon and Deirous. You all represented yourselves and your organization in the most professional manor. Thank you for a job well done! I would highly recommend Conway and their team.
Sarah Shands rated it 1/5: We had Conway Services install 3 new HVAC systems in the spring of 2017. We had a larger unit installed as well as additional ductwork in our upstairs. Recently we noticed that the system was running nonstop and it was hot. We had Conway come out and after several days and no show techs, it was determined that we have a leak in our evaporator coil. While the tech was searching for the leak, he noticed that the ductwork was not installed properly – the holes were never cut in the insulation resulting in very limited/no air being pushed through the ducts. He explained that is why the back room never felt cool (summer) or warm (winter) and was causing our unit to run more than normal. He said his supervisor would be getting in touch with the installation manager and I would be receiving a call to schedule the repair. I still have not received a call from Conway so I called today and left a message for the installation manager, Dale.
Now, onto the next issue – the leak in the 5 year old evaporator coil. The part is covered under warranty, but the labor is not. We have a 10 year part, 2 year labor warranty. The repair estimate I was given for labor only was $2,222. When I questioned this astronomical price, I was told that the repair would take 4-5 hours and this is the price all customers are given. Let me break that down – if it took 5 hours, that would mean more than $415/hr, 4 hours = $500/hr for only the labor!
I reached out to a local business and was quoted $900 for the labor. That's still a lot for a 5 year old product that costs a lot to begin with, but is much better than the quote Conway gave.
So, the moral of this story is that 1. Conway doesn't complete installation jobs, 2. They don't stand behind their work or products, 3. They will pad their prices to cover "warranty" repairs.
They are blinded by sales, quotas, and dollars.
Shop local where they stand behind their work and products and STAY AWAY FROM CONWAY! I will never recommend them to anyone ever again.
You can see in the picture where the insulation was not cut to run air to the air ducts.

Best Care Plumbing, Heating And Air

Address: 1747 Bartlett Rd, Memphis, TN 38134, USA
Phone: (901) 624-1401
Website: https://bestcarehomeservices.com/
Maps link: click here
Rating: 4.7
Rating count: 1575
Opening Hours: Monday: 7:30 AM – 6:30 PM
Tuesday: 7:30 AM – 6:30 PM
Wednesday: 7:30 AM – 6:30 PM
Thursday: 7:30 AM – 6:30 PM
Friday: 7:30 AM – 6:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

If you're looking for the best plumbing, heating, and air service in Memphis, TN, look no further than Best Care Plumbing, Heating And Air. Our highly skilled and experienced technicians are dedicated to providing top-notch service, and our customer service is second to none. We're always available to answer your questions and address your concerns, and we'll always give you our honest opinion on what we think is best for your home or business. Call us today, and let us show you why we're the best in the business.

Melissa Ethridge rated it 5/5: Lisa was amazing when we talked on the phone about the services I needed. There has immediate availability the following day to come and provide an evaluation for a second opinion. I needed a second opinion on my apartment furnace and what was causing the strange odor I smelled after maintenance came multiple times to try to fix my heat. They even said they had contractors come, but nothing was wrong and the odor I smelled was dust burning. Ron was amazing! He called me when he was on the way and arrived at the time he stated he would. He was friendly, professional, and patient! He was able to validate my concerns that he could smell the odor, diagnose the issue, and provide me with written notes to use as I discuss this with the property manager. He also provided additional concerns noting the furnace is a fire hazard. The entire process was smooth! I would definitely recommend calling for an evaluation. The cost was very reasonable!

Most relevant reviews:

Steven Day rated it 5/5: All technicians were courteous professional and clean. From the beginning everything was taken care of in a timely manner and nothing overlooked. Would highly recommend your service to anyone.
Michael Lyons Sr rated it 5/5: This was my first experience with Best Care Home Services and it worked out very well. Best Care was able to work me in the day I called and their tracking system kept me updated almost to the minute when their technician would arrive. The technician, Taylor text me when he would arrive and he made it on time. Taylor was very polite and professional and he had my furnace issue resolved within 30 minutes. The repair fee was reasonable and I have no complaints. I do recommend Best Care for HVAC services.
Harry Schafer rated it 5/5: Professional courtesy, skilled experience technician with a down to earth pleasant demeanor – Fred & assistant Nick installed a Point of Use 4 gal. water heater for my sink & dishwasher. Best Care Home Service has another ‘Very’ satisfied customer !
Melissa Ethridge rated it 5/5: Lisa was amazing when we talked on the phone about the services I needed. There has immediate availability the following day to come and provide an evaluation for a second opinion. I needed a second opinion on my apartment furnace and what was causing the strange odor I smelled after maintenance came multiple times to try to fix my heat. They even said they had contractors come, but nothing was wrong and the odor I smelled was dust burning. Ron was amazing! He called me when he was on the way and arrived at the time he stated he would. He was friendly, professional, and patient! He was able to validate my concerns that he could smell the odor, diagnose the issue, and provide me with written notes to use as I discuss this with the property manager. He also provided additional concerns noting the furnace is a fire hazard. The entire process was smooth! I would definitely recommend calling for an evaluation. The cost was very reasonable!
Moham Haj rated it 1/5: We told they would install Furnace within 3 days it took them 10 days in the midst of the worst freeze in the US history. I ended up with frozen and busted pipes because there was no heat in the house. the day they decided to install the furnace they bombarded my cell with calls for 2 hours while I was in bed to collect a non covered payment. I will be contacting the better business bureau soon
Paid $755 for non cover warranty and they would only replace the furnace not the A coil plus $100 for service call.
plus the warranty which is $1400 plus for 2 years.
New Furnace costs $1500 including the A coil and with installation
so I gave them $2255 whereas I could have sent $1500 and saved over $700
When they called(10 times ) started at 8 AM they gave me 0 notice and were very rude and told me that they're policy was to collect payment first before installing the unit, I called a week before that and volunteered to pay but was told by the manager that payment can be made after installation…
I paid for the best warranty according to the regional sales person. Obviously it didn't cover punch of things one of them was the flue pipe which I was charged $755 for a simple pipe. The tech installed it 30 minutes
They also told me they don't take online payment but when the manager was there she said they do. When she was off they told me they don't have online payment. They pressure you to cough the payment before they do repairs, Otherwise the tech will leave the house if you don't make the payment on the spot which was what happened with me. The tech left because I didn't make the payment when they called me at 8 Am
lastly when I asked about the labor warranty they said 30 days Only
after 30 days you will have to pay another $100 for them just to come look at it. Before you buy a warranty make sure to read the fine prints and ask about their exclusions

Service Experts Heating & Air Conditioning

Address: 6949 Appling Farms Pkwy #108, Memphis, TN 38133, USA
Phone: (901) 373-4000
Website: https://www.serviceexpertsmemphis.com/
Maps link: click here
Rating: 4.9
Rating count: 758
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Service Experts Heating & Air Conditioning is a trusted name in the Memphis area for heating and air conditioning services. The company has a team of experienced and certified technicians who are available to help with all your heating and cooling needs. Service Experts Heating & Air Conditioning is committed to providing quality service and customer satisfaction. The company offers a variety of services, including air conditioning repair, heating system installation, and maintenance.

Guy Rogers rated it 5/5: Billy did an amazing job. He went the extra mile to make sure that my system was working properly. He found a problem and called for a 2nd opinion which I think is a good idea.

If I ever need service again they will send him back.

Thank you

Most relevant reviews:

Alishia Marshall rated it 5/5: Terrance and Dalton came out. They kept me well informed of the time frame. They were both very professional; providing courtesy water. He showed me the equipment so I would be informed and know the parts when they talk about it. They also showed me potential problems to look out for in the future. I will recommend them each and everytime.
Dr. Britney Elzey rated it 5/5: Great company. I've always used them for my business a/c & heating. Very fast and informative. Today I had them come out at my home. Denzell was great. Professional and friendly. He explained everything that needed to be done before starting. I signed up for a membership today because of him and Seth.
Whitney Deaderick rated it 5/5: I am always thoroughly impressed with Service Experts. They do a great job with our biannual tune ups. Always on time which is very important to me. Billy did a great job today and also took time explaining everything to me. Ian also is very friendly and helpful!
Noelle Kaufmann rated it 5/5: Super helpful and great! Ian and Denzel were the best! Got the job done quickly and efficiently. They also noticed water in my collection tank for the water heater and informed me of possible issues. When the tank burst later in the day, I was able to call Ian immediately and they were able to help send someone else over to drain my tank. Matt was great! He explained to me the issues and helped me save my home from further water damage. Very friendly and thoughtful!
UPDATE #2: Jake and Mark came by first thing this morning to install my new water tank. They were awesome! I could not be more satisfied with the entire process and helpfulness of the team.
Guy Rogers rated it 5/5: Billy did an amazing job. He went the extra mile to make sure that my system was working properly. He found a problem and called for a 2nd opinion which I think is a good idea.
If I ever need service again they will send him back.

Thank you

Aire Serv of Memphis

Address: 2099 Hillshire Cir Suite A, Memphis, TN 38133, USA
Phone: (901) 612-2683
Website: https://www.aireserv.com/memphis/?cid=LSTL_ASV-US000187&utm_source=gmb&utm_campaign=local&utm_medium=organic
Maps link: click here
Rating: 4.9
Rating count: 633
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Aire Serv of Memphis is a trusted and reliable provider of HVAC services in the Memphis area. They have a team of experienced and certified technicians who are available 24/7 to provide repairs, maintenance, and installations. Customers have praised their prompt and professional service, as well as their competitive pricing. Aire Serv of Memphis is the perfect choice for anyone in need of reliable and affordable HVAC services.

Jason-Miranda Adams rated it 5/5: We use AireServe for all our HVAC needs. All of their technicians have been wonderful and professional, but Hunter Chapman is our favorite technician. He goes above and beyond in explaining the issues and maintenance required. He treats us like family!

Most relevant reviews:

Sara Honeycutt rated it 5/5: Hunter, Reed and Adam were amazing. They were prompt, courteous and thorough. They kept me informed throughout the entire process of my air duct cleaning, dryer vent cleaning and AC unit service. They didn’t leave one speck of dirt behind when they left. Thankful for guys who get the job done right!
Karen Cardosi rated it 5/5: Dan was our technician and did a thorough job of trying to determine why our AC went out. It worked great before he left. Impressed by the responsiveness of this company. My neighbor recommended them and so am I!
Tiffany Garl rated it 5/5: Josh and Hayden did a maintenance check on our system. Gave me some info I didn't know previously when the units were installed a year ago. Glad they came and were watching out for me. I know in a sales industry everyone is always pushing for you to buy more but they weren't selling me anything. It was nice to have folks who cared about my unit staying in good shape for many years the same as I would. Great job! Would recommend them anytime!
Jason-Miranda Adams rated it 5/5: We use AireServe for all our HVAC needs. All of their technicians have been wonderful and professional, but Hunter Chapman is our favorite technician. He goes above and beyond in explaining the issues and maintenance required. He treats us like family!
Cynthia rated it 5/5: The technician, Hunter, is absolutely amazing. This company is very reputable and really cares about the customer. They do not try to pressure sell or make money the shady way They are honest and Hunter is very knowledgeable and you can tell He enjoys what he does. He was able to diagnose our issue, which we will have repaired at a later date. I have this company’s number saved in my favorites for future reference!

OPACHS A/C & Heating Services

Address: 5621 Federal Ave, Memphis, TN 38118, USA
Phone: (901) 443-5153
Website: https://opachs.com/?utm_source=omg-gbp&utm_medium=webclick
Maps link: click here
Rating: 4.8
Rating count: 551
Opening Hours: Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 7:00 AM – 12:00 PM
Sunday: Closed

The team at OPACHS A/C & Heating Services is passionate about providing top-notch AC and heating services to their clients in the Memphis, TN area. They are highly skilled and experienced, and they take pride in their work. They are also very friendly and personable, and they go above and beyond to make sure their clients are happy with their experience.

Doris Taylor rated it 5/5: Opachs was heaven sent for my daughter LG and I! We needed service and we were happy that we didn't have to wait a long time for someone to come and check out the ac unit. Thank you! You are much appreciated! We are grateful 🙏!

Most relevant reviews:

Yolanda S. rated it 5/5: Opach's A/C & Heating Service is the most professional company I've ever worked with. I had a new A/C unit bundle installed. Their HVAC techs were absolutely wonderful. I was able to schedule the install quickly, the day after my unit was inspected. My unit was very old, installed when I was in the 9th grade (and I'm 43 now) lol.. and it had a severe leak. All the freon was gone so I new I needed a new one. The techs were all professional. They quickly installed the outdoor and indoor components and wifi enabled thermostat which was a great upgrade from the 30 yr old thermostat we had before. Throughout the entire install they continued to ask if we had questions. The new unit is working wonderfully. The professionalism of the guys and the high quality of their work can't be overstated. I will certainly use them again for all of my A/C and Heating needs.
betty hendrick rated it 5/5: Got a new AC unit put in. Thanks to Nick and the other guy (sorry didn't get his name). They were wonderful and at a 100 degrees they never slowed down. They were so well mannered and very polite! Could not have found two better guys to do the job. Also, a big thanks to the owner for acting so quickly. Got it done the same day I talk with him! I would highly recommend this company.
Doris Taylor rated it 5/5: Opachs was heaven sent for my daughter LG and I! We needed service and we were happy that we didn't have to wait a long time for someone to come and check out the ac unit. Thank you! You are much appreciated! We are grateful 🙏!
Larry Bittner rated it 5/5: Anthony and Neil were 100% professional and knowledgeable. They answered our questions and educated us about our system.
We chose this business because our usual company was tied up for the week with a large industrial customer who had priority. Yesterday when I spoke with Shawna, she was able to book me within 24 hours.

Needless to say, we now have a new HVAC company and two great techs named Anthony and Neil and one great office person named Shawna…
Gregory Moody rated it 5/5: Technicians were professional and on time. They provided a comprehensive quote for all services, explained options, completed the installation, and performed tests. I will use Opachs for future services and highly recommend to others. THANKS!!…..Mr. J Ross and his associate.

Automatic Air Conditioning, Heating & Plumbing

Address: 3470 Tchulahoma Rd, Memphis, TN 38118, USA
Phone: (901) 363-4636
Website: https://www.itsautomatic.com/
Maps link: click here
Rating: 5
Rating count: 257
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Automatic Air Conditioning, Heating & Plumbing is a full-service HVAC company that has been serving the Memphis area for over 50 years. They offer a wide range of services, including air conditioning and heating repair, installation, and maintenance; plumbing; and electrical. They are a family-owned and operated business, and their team of highly-trained and experienced technicians are dedicated to providing the best possible service to their customers. Reviews of Automatic Air Conditioning, Heating & Plumbing are overwhelmingly positive, with customers praising the company for their excellent service, fair prices, and knowledgeable staff.

Jones Family rated it 5/5: Dustin and Nick were timely and professional! They quickly assessed the problem and got to work on it. Dustin took the time to explain everything in detail and even communicated with my Husband on Facetime. I'd never heard of this company before now but will refer them to others.

Most relevant reviews:

Steven Serrano rated it 5/5: The process was smooth beginning to end. Chris Lewellen (Sales) was thorough and informative. Great customer service every time I called in and Shelby (management I think?) was also super helpful. The installation team led by Robert Rogers were careful in my home and respectful of my property. All in all a super pleasant experience.
Came to hear of them by recommendation and would definitely recommend to others. A++
Edna Berryhill rated it 5/5: My whole experience with this company was fantastic! They were very professional, timely for appointments to install my new AC/Heating system, and always cleaned up after each portion of the job. I would definitely recommend this company for any HVAC or plumbing issues.
Rudy Wayne rated it 5/5: Jared Lott was very knowledgeable and courteous! He explained the process and gave us viable options on how to proceed with our project. I love his honesty and I'm certainly plaining on using him again on a future project…
Jones Family rated it 5/5: Dustin and Nick were timely and professional! They quickly assessed the problem and got to work on it. Dustin took the time to explain everything in detail and even communicated with my Husband on Facetime. I'd never heard of this company before now but will refer them to others.
dmg rated it 5/5: A coworker recommended Automatic when I knew I had at least 1 ruptured pipe after our big freeze in Dec. 2022. Here's how it went from start to finish:
• I filled out their online "Get a Call Back" form and got a confirmation email.
• Kim called, made sure she understood all the info, got me on the schedule for the next day, and let me know I'd get a text when they were on their way. They also sent an email confirming the app't.
• 30 min into my 2-hr window, I got a text giving me the lead plumber's name and letting me know he was on his way.
• When Dustin arrived, he greeted me by name, checked again to make sure he had all the info about the known issue, and gave me a rundown of how they'd proceed.
• At each stage of the process, Dustin let me know what they'd found, what my options were, and what the approx cost would be for each. (He also showed me phone pics of what they were seeing so I didn't need to be a 3rd body in a space built for 1.)
• When everything was taken care of, he walked me again through each repaired item, showed me the work, and—because I'd asked—gave me a heads-up on other items I might want to take care of soon.
• He took payment via app, and I rcvd the itemized invoice immediately.

Note: Accessing this house's crawlspace is NOT a fun thing, and spending a bunch of time in it is, uh, also not a fun thing. For most of this job's 3.5 hrs, 2 guys worked together in that cramped space. A lot of people would've looked at the situation and simply declined to take it on.

Even if this had been a routine job, things couldn't have gone any better from the customer side. Much of the city had been without running water for several days because of water main breaks, and I'm sure nobody at Automatic had a holiday—but they were all super polite and took incredible care with their work. Cannot recommend highly enough.

Solace Services – Plumbing, Heating and Air

Address: 1716 N Shelby Oaks Dr Suite 1A, Memphis, TN 38134, USA
Phone: (901) 440-3000
Website: http://www.solaceheatingandair.com/?utm_source=localsearch&utm_medium=organic&utm_campaign=googlemybusiness
Maps link: click here
Rating: 5
Rating count: 211
Opening Hours: Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Looking for a plumbing, heating, and air company in Memphis, TN? Look no further than Solace Services! Our team of experts is here to help you with all of your needs, and we're always available to answer any questions you may have. We're dedicated to providing the best possible service to our customers, and we're always happy to help you find the perfect solution for your home or business. Call us today to schedule a free consultation, or visit our website to learn more about our services!

Chelsea Landis rated it 5/5: These guys always do amazing work. I opted for a whole system replacement on 11/2/22 based on Chris’s recommendations. Seth hooked me up with the financing, and the team was out here two days later. Big thanks to Chase, Marcus, Andrew, and Francis for doing such an amazing job.

11/5/22 update: I woke up with an issue with my condensate pump. Chris showed up very quickly and got me all squared away. I would not recommend any other company for you HVAC needs, Solace is truly the best.

Most relevant reviews:

Christine McGee rated it 5/5: Michael and Crystal did a great job replacing my kitchen faucet and were very knowledgeable regarding a problem with my bathtub drain hardware, which needed to be replaced. They were on time, professional, very friendly and polite, and got the work done in a timely manner. I’ve had other plumbers come to assess both issues that I had before, and was so disappointed with their lack of knowledge regarding the problems with the actual fixtures, but Michael knew exactly what was wrong within minutes and I’m so grateful that they were able to complete the work in a timely manner. They didn’t leave a mess, which is always appreciated, and I’ll definitely call them again the next time I have a plumbing issue.
Donna Sachse rated it 5/5: Solace Services is an excellent company. I highly recommend them. They have installed a new AC unit at our home and they provide seasonal biannual maintenance on our two AC units. Their technicians are knowledgeable, polite, and professional. Most recently, one of their technicians, Bobby, came by to check the thermostats. He was excellent! He took time to explain things to us. We were impressed with his professional, respectful, calm, and friendly manner.
Laura Edwards rated it 5/5: I appreciated the fast response when I called Solace Plumbing. They completed all the repairs needed. They replaced two faucets, several shut-off valves, and the parts inside the tank of one of my toilets. They also diagnosed the problem with our water heater. Chris and Justin were easy to communicate with, reliable, efficient, knowledgeable, and courteous. Thank you for the excellent service! I highly recommend this company and the only plumbers I ever want to use. Thank you for coming to West Memphis!
Chelsea Landis rated it 5/5: These guys always do amazing work. I opted for a whole system replacement on 11/2/22 based on Chris’s recommendations. Seth hooked me up with the financing, and the team was out here two days later. Big thanks to Chase, Marcus, Andrew, and Francis for doing such an amazing job.
11/5/22 update: I woke up with an issue with my condensate pump. Chris showed up very quickly and got me all squared away. I would not recommend any other company for you HVAC needs, Solace is truly the best.
Janet DeLoach rated it 5/5: My husband has been doing research for months on a new HVAC system and got five different quotes. One company never called back, one guy slammed the front door on the way out, and two companies tried to sell us units they had on hand which were not big enough or energy efficient. Solace was very reasonable in cost compared to other quotes and had what we wanted. We scheduled our appointment online for December 29. They called on December 28 and asked if they could come that afternoon instead. Seth provided us with a quote and offered to install it on December 29, but we needed one day to prepare so it was installed on December 30. The installation team was very nice and polite, cleaned up after themselves, and put on booties every time they entered the house. We had a couple of questions after the job was completed so my husband went into a chat session with Solace December 31 at approximately 9:00 p.m. We didn't expect to hear anything back until after the holiday weekend, but the Manager, Mr. Monroe, emailed my husband that same evening and again January 1. This experience has been 5 STAR in every respect and during a weekend holiday period which is unheard of. We chose the right company to do business with. Many thanks to Seth in Sales, Manager Mr. Monroe, and the installation team.

Crowe Services/Heating & Air

Address: 6391 Ferrell Dr, Memphis, TN 38134, USA
Phone: (901) 413-5361
Website: http://crowehvac.com/
Maps link: click here
Rating: 5
Rating count: 200
Opening Hours: Monday: 7:30 AM – 4:30 PM
Tuesday: 7:30 AM – 4:30 PM
Wednesday: Open 24 hours
Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Crowe Services/Heating & Air is a full-service heating and air conditioning company that has been serving the Memphis area for over 35 years. They offer a wide range of services, including air conditioning and heating repair, installation, and maintenance. They also offer a variety of other services, such as duct cleaning, indoor air quality testing, and energy efficiency consulting.

The company has a team of highly trained and experienced technicians who are dedicated to providing quality service to their customers. They offer a 100% satisfaction guarantee on all of their services, and they have a reputation for being honest, reliable, and fair.

Crowe Services/Heating & Air is a great choice for anyone in the Memphis area who is looking for quality heating and air conditioning services. They offer a wide range of services, and their team of experienced technicians is dedicated to providing quality service.

Eleanor rated it 5/5: Arrived on time and very professional. Installed a gas line and gas fireplace logs. I am very pleased with the job. They instructed me on the operation and cleaned up after themselves. I would certainly use them again and would recommend them.

Most relevant reviews:

Mindy Hughes rated it 5/5: We called Crowes heating and air, they were able to get us schedule reasonably quickly. When coming Rickie was very professional. He only charged what needed to be done and made sure the A/C worked great. He made sure we weren’t charged for anything unnecessary and made sure we had all the information. I will definitely use their services again when needed. Thank you so much for getting it back up and running!!!!
Pierce Cannon rated it 5/5: Incredible service with Crowe Services. Draylon Dixon was my service technician. He did a very thorough job. Took the top off the AC unit to give it a true cleaning. My previous service company did not, just hosed down the outside (never got a full cleaning in 5 years of HVAC maintenance).
Draylon was on time, professional and replaced a capacitor that was running low.

He’s also addressing a ductwork issue never resolved by my previous company. Caused airflow issues for years. We were told “that’s as good as it’s going to get”.

Long story short, Crowe earned my trust today.
Derek W rated it 5/5: As long as I live in this city, Crowe is who I will always use. Honest, trustworthy, very accommodating and have felt good about each and every repair they have done. And just nice, good people.
Sharon Herlihy rated it 5/5: Replaced our vented gas fireplace with a beautiful new ventless unit, as well as two complete HVAC installations. Couldn’t be happier with the service! Pierce Cannon was a delight to work with, as was Seth, who oversaw the HVAC install. Professional, friendly, outstanding!
Eleanor rated it 5/5: Arrived on time and very professional. Installed a gas line and gas fireplace logs. I am very pleased with the job. They instructed me on the operation and cleaned up after themselves. I would certainly use them again and would recommend them.

Choate's Air Conditioning, Heating And Plumbing

Address: 2526 Sam Cooper Blvd, Memphis, TN 38112, USA
Phone: (901) 347-8002
Website: https://choateshvac.com/our-locations/memphis-showroom/
Maps link: click here
Rating: 4.6
Rating count: 119
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Choate's Air Conditioning, Heating And Plumbing is a trusted and reliable source for all your air conditioning, heating and plumbing needs. Our experienced and friendly staff are here to help you with any problem you may have, and our prices are always competitive. We're always happy to answer any questions you may have, and we're always available to help you find the right solution for your home or business.

Larry DeRousse rated it 5/5: Absolutely the best. Choate’s has done AC repairs, full sewer line replacement, plumbing repairs, and now a full HVAC system replacement. Totally professional, great products, and great service. Make the right choice! There’s only one Choate’s!

Most relevant reviews:

Larry DeRousse rated it 5/5: Absolutely the best. Choate’s has done AC repairs, full sewer line replacement, plumbing repairs, and now a full HVAC system replacement. Totally professional, great products, and great service. Make the right choice! There’s only one Choate’s!
Tom Goyer rated it 5/5: Needed to replace my HVAC. I called Choate’s for one of my quotes. Charles Craig came out, very professional & well prepared. He gave me recommendations & answered all my questions. Install team came out the next day & did the install. Terrance, Xavier, & Joshua were professional & explained the system to me after they finished. I highly recommend Choate’s.
Carlos Alexander rated it 5/5: My technician, Brandon did an awesome Job. I called at 8:30am and he was there at 11:00. He fixed what another service company messed up. The customer service from my initial phone call with brandy was top notch. The price was great and they definitely earned new loyal customer. Thanks again Brandon and the Choates Team.
Noph Ptah rated it 1/5: Lied about having a part in stock. Said it was in stock but when they went to get it, it was not in stock.
Really seems like some purchasing agent decided not to do his job and then looked to blame the tech, the customer, the 'rona..anything other than owning his lie of having the part in their warehouse but then not having it.

Call Best Care. They are transparent about their parts requests.

Not fake, my service was for my commercial space on Madison. I dont want my actual personal information on google. But this sort of attitude towards customers is why I m glad I didn't keep trying to deal with Russel at Choates. He uses lies when cornered on doing a sub par job.
hana j rated it 1/5: Bought a unit from choates in feb 2021 and months later I had issues. So I called them up in January 2022. They charge for services just to come out to see what’s going on. I’m upset as this was suppose to be a new unit. I learned the way they seem to play the game is to blame the customer so all charges and fees falls on customer. So I called a repairman from a different company to handle the issue. Then here we are in November 2022 and we’ve been 2 weeks living in the cold. I called choates again to address this once more. We agreed to have a service visit this past Saturday Nov 19. Issues with payments or extra weekend charges were NOT discussed at that time. Dispatcher or tech called early in morning way before scheduled time. They were planning on sending a technician before the agreed time and I told them I couldn’t do earlier. So now we had to wait. I had called to get an ETA and James the dispatcher called me at 2 PM saying it would be another 45 mins to an hour. That was okay. Then came 4 oclock when the tech finally came (2 hours after James’ call). The technician said he was told not to service us till we made some payment that I was told would be covered back in January under warranty. And to add to it, there would be extra weekend charges for this visit. None of this was discussed with me before the appointment. Or earlier with dispatcher. After trying to reach an understanding with James, he instead got very rude and obnoxious over the phone and just said he would cancel service and tell tech to leave. I asked for the number to reach supervisor but was told he’d call me the following Monday. I haven’t heard from anyone over this awful mess. Hoping I’ll get an email. Choates seems to work in their favor and does not care for their customers no matter how much their customers spend on their units. Of course they will say it’s the customers fault and ready to charge you left and right. My guess is they didn’t sell me a new or good unit. Customer service is terrible. James the dispatcher was very rude and obnoxious. The unit they sold me wasn’t cheap either, especially for me being a recently widowed woman and single mom. Gonna try calling Conway or some other competitor in hopes of at least better service!

Nance Services

Address: 1695 Barcrest Rd, Memphis, TN 38134, USA
Phone: (901) 867-1527
Website:
Maps link: click here
Rating: 4.9
Rating count: 108
Opening Hours: Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Nance Services is a home health care provider located in Memphis, TN. The company has been in business for over 25 years and offers a variety of services to its clients, including home health aides, skilled nursing, and physical therapy.

The company has a team of highly trained and experienced professionals who are dedicated to providing quality care to their clients. They offer a wide range of services that are designed to meet the unique needs of each client. They also offer a variety of payment options, so that clients can choose the one that best suits their budget.

Nance Services is committed to providing the highest quality of care to its clients. The company has a team of highly skilled and experienced professionals who are dedicated to providing quality care to their clients. They offer a wide range of services that are designed to meet the unique needs of each client. They also offer a variety of payment options, so that clients can choose the one that best suits their budget.

Stan Hays rated it 5/5: JR and the crew at Nance are great to work with. As a contractor I need a plumbing and HVAC company that is reliable and fair with their prices. Not only are the that, they handle any issue I ask them to help with in a timely manner. Nance Services gets my call every time.

Most relevant reviews:

Stan Hays rated it 5/5: JR and the crew at Nance are great to work with. As a contractor I need a plumbing and HVAC company that is reliable and fair with their prices. Not only are the that, they handle any issue I ask them to help with in a timely manner. Nance Services gets my call every time.
KungFu Libby rated it 5/5: Matt from Nance Services came out and checked out our system. Matt was very professional, helpful and knowledgeable. We did not have them replace our system but the quote was a very reasonable price and definitely competitive.
A G rated it 5/5: The entire experience was pleasant and professional. I called yesterday about our water heater and the technician was sent out this morning. The office called this morning to let me know the technician was dispatched and he was here within 30 minutes and hot water heater working. Honest, timely, and cost effective repair. Chance was very polite and professional. From the office staff that answered the first call to Chance, 5stars! Customer service seems to be lost with many businesses now, but this company is A+.
Tyler Folger rated it 5/5: Great company! From the office to the tech's! AJ came out the day I called and hooked up several mini-split units for me in a timely fashion and kept me updated on progress. Quality work and highly reliable results!
Tujuana Perkins rated it 4/5: The service I received was an installation of a new dishwasher. The work done was very professional and the installation was done quickly. Too add, the technician was also very knowledgeable in understanding what had to be done to complete his job efficiently.