10 Best Janitorial services in Austin, Texas

If you're looking for the best Janitorial services in Austin, Texas in the area, you've come to the right place. In this article, we'll highlight the top 10 Janitorial services in Austin, Texas in the area, based on popularity and ratings. We'll provide useful information about each place, so you can make an informed decision about which Janitorial service is right for you.

Table of Contents

Molly Maid of Greater Austin

Address: 7801 N Lamar Blvd Suite A132, Austin, TX 78752, USA
Phone: (512) 872-2448
Website: https://www.mollymaid.com/greater-austin/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic
Maps link: click here
Rating: 4.6
Rating count: 776
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Molly Maid of Greater Austin is a professional cleaning company that has been providing top-quality services to customers in the Austin area for many years. The company is highly rated by customers for its reliable, efficient, and affordable services. Molly Maid of Greater Austin is dedicated to providing a clean and healthy environment for its customers, and its employees are all highly trained and experienced in the cleaning industry. The company offers a wide range of services, including general cleaning, deep cleaning, Move-in/Move-out cleaning, and more.

Chris Minckler rated it 5/5: Quality of service was great. The cleaning was very thorough and I was happy with the job they did. They even swept and mopped the garage for me. I was especially happy with how quickly they were able to schedule me in. The only complaint I have is that I wasn’t explained how the pricing works and what to expect to be charged. I was charged over the estimate I was sent but the manager was very kind and understood my concerns and was willing to reimburse me down to the amount of the original estimate I was provided. I was happy that they were willing to work with me and understood my concerns with the pricing and that it wasn’t explained properly. But aside from that – they did a wonderful job and I’d be happy to use them again next time!

Most relevant reviews:

Bethany Rogers rated it 5/5: After just having our second baby my husband and I decided it was a great value for us to get a service to help us with the bigger cleaning in the house. This was well worth it and I was at peace with the clean we received.
Chris Minckler rated it 5/5: Quality of service was great. The cleaning was very thorough and I was happy with the job they did. They even swept and mopped the garage for me. I was especially happy with how quickly they were able to schedule me in. The only complaint I have is that I wasn’t explained how the pricing works and what to expect to be charged. I was charged over the estimate I was sent but the manager was very kind and understood my concerns and was willing to reimburse me down to the amount of the original estimate I was provided. I was happy that they were willing to work with me and understood my concerns with the pricing and that it wasn’t explained properly. But aside from that – they did a wonderful job and I’d be happy to use them again next time!
Brian Wilson rated it 5/5: I felt guilty to have someone clean my house but with a two year old and a career, how would I find the time? I caved in and called Molly Maid. They did such a great job given the mess of the house. Everything looks perfect and now to surprise the wife. I’m sure we are going to sign up for more appointments! They even put my sons shoes in order and that was the cherry on top.
Thank you Ruta #4, Mabal and Claudia.
Ausyrai On rated it 5/5: My girlfriend and I had just moved in together and my amazing friend Katelyn decided to get us the perfect move in gift
Kyndl Brunson rated it 1/5: I called and booked them for moving related cleaning. There was never email confirmation or any confirmation sent. Luckily, they showed up. I was told it would take 3-4 hours for move out cleaning for a house of my size. On the day, they were done in two hours. Ok, cool. But I should have done a walk through with them to ensure jobs were done. I collected photos and videos of dirty marks still on walls in very obvious places, debris still on a supposedly mopped floor, cabinet fronts had splatters and dust in crevices. My landlord charged me ANOTHER $175 as they said the oven wasn't cleaned well enough AND the dishwasher wasn't cleaned. I went through the entire house AGAIN after they left and cleaned what they didn't. I was never sent a receipt or notified of what my bill was. It was just deducted from my card. I needed a receipt to prove to my landlord that cleaning had been done. But they NEVER answer the phone unless they don't recognize the number. I have left multiple voicemails requesting callbacks, a receipt, wanting to discuss the heinous "cleaning" job as well as unprofessional manner in which this business is operated. Do yourself a favor. Pay only by CREDIT CARD so you can dispute with your credit card company and get your money back if the job isn't done to quality standards, as you won't be able to get a hold of anyone at the company to file grievance with. Or, do one better and just don't book them at all. Find anyone else to clean your house.

Enviro-Master of Austin

Address: 10201 Mc Kalla Pl C, Austin, TX 78758, USA
Phone: (512) 515-3642
Website: https://enviro-master.com/commercial-cleaning-locations/austin-texas/
Maps link: click here
Rating: 5
Rating count: 483
Opening Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

If you're looking for a company that can provide you with top-notch restroom cleaning and sanitation services, look no further than Enviro-Master of Austin. The highly trained and professional staff will work diligently to clean and sanitize your restroom facilities, and they will go above and beyond to ensure that you're satisfied with their services. In addition, Enviro-Master of Austin is committed to providing their customers with the best possible value, and they offer competitive pricing on all of their services.

Chawky Bekka rated it 5/5: I have dealt with Vanessa for over a year. I have never had such great service and a perfect punctuality.
Vanessa has also a great personality, always with a smile, and very professional.
We're very blessed having her service our business.

Most relevant reviews:

Chawky Bekka rated it 5/5: I have dealt with Vanessa for over a year. I have never had such great service and a perfect punctuality.
Vanessa has also a great personality, always with a smile, and very professional.
We're very blessed having her service our business.
Zenaida Calvillo rated it 5/5: Kudos to this amazing company. Bishop always goes above and beyond for us! We never worry about anything not being clean when Bishop is here. He is part of our team! Thank you Bishop for all your hard work and dedication to Dakota!
Pablo Olalde rated it 5/5: Enviro-master are Great company. No other company does what they do. They really care about their customers and employees. Juan always does any amazing job sanitizing and disinfecting the Restroom. Y’all keep up the good work
Jonathan Faulkner rated it 5/5: We have used Enviro-Master’s services for many years at our bar. Bishop has been our technician for a few years now, and he is the best! Makes everything sparkly clean, and gets us the paper products that we use at a great price. Thanks for the great service!
Sean St.Germain rated it 5/5: Bishop's been takin' care of the bathrooms at our bar for ages now and he's always done and excellent job and been a very friendly dude. Always a pleasure seeing him.
Edit: Paul has also been doing a wonderful job keeping our bathroom surfaces clean!

The Boardwalk Cleaning Co.

Address: 7020 US-290 Ste A, Austin, TX 78723, USA
Phone: (512) 258-4798
Website: https://www.boardwalkcleaning.com/
Maps link: click here
Rating: 4.8
Rating count: 497
Opening Hours: Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

The Boardwalk Cleaning Co. is a professional cleaning company located in Austin, TX. The company has been in business for over 10 years and offers a variety of services, including cleaning, polishing, and waxing. The company has a team of experienced and qualified cleaners who are dedicated to providing the best possible service to their clients. The Boardwalk Cleaning Co. has a strong reputation for being reliable, efficient, and affordable.

Jennifer Struck rated it 5/5: I work full time and I am also a full time caretaker for my elderly Mother, who has some challenging health issues. Boardwalk has been a complete ray of hope for me. We don't seem to be the normal customers, or at least I would imagine, we're always home for the cleanings, we have two dogs that run around, Mom is always slowly moving out of the way on her walker. And every single time, the team they send to the house is so patient, so kind, incredibly trustworthy and they do such a great job for us. They are just wonderful people that come to the house for us, I can't say enough about them.
Boardwalk has been very communicative with me when Mom's not well and they reschedule me, even at the last moment to accommodate our schedule.
The teams that come are even kind to my dogs (but I will say my dogs are pretty chill, if your dog is wild definitely put them up haha). They are extremely trustworthy, and always show up with a positive and kind attitude. And I don't know if there are other caregivers out there, but just that alone, someone coming to help you, and they smile and get it done for you, it is just a huge help inside and out.
I recommend this company. And I really really appreciate and like them very much!

Most relevant reviews:

Vincent Chau rated it 5/5: I called Boardwalk to have my home cleaned in preparation for a sale and they did a great job! The new owner was very pleased on their final walkthrough.
Sati Ali rated it 5/5: Boardwalk Cleaning Co. were very professional in their correspondence with me over the scheduled time and date and costs of the entire operation. I have a large property and their prices were competitive with their competition. I didn't feel like I was being taken advantage of with the pricing per square foot.
The service itself was excellent and thorough. The technicians were quick about their tasks and paid very close attention to detail. They were also very tidy and methodical with the process in it's entirety. 10/10 Would recommend and use again.
Ashley Schneider rated it 5/5: I have been using Boardwalk Cleaning for 8 months now to clean my house biweekly and could not be happier with their service. They are always on time and do a very thorough job. Their customer service is great; whenever I need to adjust scheduling, making a change is really easy. Payment is super simple too since you can do it automatically through their portal. I would definitely recommend the Boardwalk Cleaning Company!
Kristin Hecksel rated it 5/5: I am so happy to have found a cleaning company that is responsive, quick, friendly, and efficient! Juan was extremely helpful in communicating and scheduling my first cleaning, and the ladies we very nice and thorough. I honestly believe it would have taken me all weekend to get done what they did in just one hour. I am starting with monthly service but may move to more frequent cleanings because I just love how my tiny house feels after they are done!
Jennifer Struck rated it 5/5: I work full time and I am also a full time caretaker for my elderly Mother, who has some challenging health issues. Boardwalk has been a complete ray of hope for me. We don't seem to be the normal customers, or at least I would imagine, we're always home for the cleanings, we have two dogs that run around, Mom is always slowly moving out of the way on her walker. And every single time, the team they send to the house is so patient, so kind, incredibly trustworthy and they do such a great job for us. They are just wonderful people that come to the house for us, I can't say enough about them.
Boardwalk has been very communicative with me when Mom's not well and they reschedule me, even at the last moment to accommodate our schedule.
The teams that come are even kind to my dogs (but I will say my dogs are pretty chill, if your dog is wild definitely put them up haha). They are extremely trustworthy, and always show up with a positive and kind attitude. And I don't know if there are other caregivers out there, but just that alone, someone coming to help you, and they smile and get it done for you, it is just a huge help inside and out.
I recommend this company. And I really really appreciate and like them very much!

Maids and Moore Cleaning Service

Address: 8120 Research Blvd #110, Austin, TX 78758, USA
Phone: (844) 468-3878
Website: http://www.maidsandmoore.com/
Maps link: click here
Rating: 4.7
Rating count: 355
Opening Hours: Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Maids and Moore Cleaning Service is a professional cleaning company based in Austin, TX. The company has been in business for over 10 years and offers a wide range of cleaning services for both residential and commercial customers. The company is highly rated on Yelp, with customers praising the quality of the work, the professionalism of the staff, and the competitive pricing.

Allison Preslar rated it 5/5: This company did not bombard me with calls and texts after asking for a quote like another company. I was glad they gave me space to choose them! Definitely met and exceeded my expectations. My apartment was pretty dirty after moving everything out, but the ladies were able to get it looking like new. I really appreciate this service!

Most relevant reviews:

Jason Koneman rated it 5/5: I have been using this service for a long time and they’ve been great. They always do a great job and are very friendly. They even deal with my cat (who is a pest and demands attention all the time) very well. I’ve got some medical and spine issues and they work around that very nicely. I go through a series of 4 procedures on my back twice a year. The 4 procedures are done 1 every two weeks and for that 8 weeks my apartment tends to get a bit messier than usual and more than I like but they take care of it and never say a word.
The office/admin staff are amazing as well. They also have always been very professional and very nice, polite and personable at the same time. I had called to let them know I was in the hospital and they came at their regular time and the place was immaculate. I won’t say they did an extra deep clean for me because they never said that.

This is a great company and I’m thankful that my cousin & aunt recommended them to me.
Wanda Field rated it 5/5: Wonderful and very professional and personable. I really love my crew. My house looks and feels really clean when they are through. They deal with my cats being around as well as my roommate and myself. Thank you guys for everything. Will recommend this company to friends and family. Pictures are after my crew left.
BL rated it 5/5: Very professional, exceeded expectations, positive attitudes and a pleasure to work with.
I worked with Maids and Moore to help clean my home that 1. Was just remodeled and 2. Just moving into.

One of the employees went above and beyond expectations by helping remove this tape between the newly installed floor and baseboard, which is a huge pain to get out, and was not expected of her at all.

Didn’t miss a spot. Very friendly. It really added to my experience of moving into my new home.
Allison Preslar rated it 5/5: This company did not bombard me with calls and texts after asking for a quote like another company. I was glad they gave me space to choose them! Definitely met and exceeded my expectations. My apartment was pretty dirty after moving everything out, but the ladies were able to get it looking like new. I really appreciate this service!
Amy Hazucha rated it 1/5: I used their services bi-weekly for several years and was very satisfied. I had to stop due to financial issues. I then hired them to do a deep cleaning and they quoted me a price of almost $500, but I hired them because my house needed it. My disabled husband and myself were home during the cleaning because I work from home. They were working slower than usual and someone else showed up. She said she was a supervisor and came to check on things. Fine.Then,after they had sprayed oven cleaner in the oven, and a good deal of it on my cabinets, I hear them talking outside and then they're gone. No word, nothing! My phone then rings and it's their office saying they left because they felt "uncomfortable " because my husband told them not to use a cloth on his TV screen. The person said my husband grabbed her cloth. Not true. They said they would reschedule but then refused. My downstairs was left in a shambles and I had to wipe oven cleaner spots off my cabinets. They charged my credit card without telling me. I assumed they would come back and finish the job before charging me. This was 3 months ago and I am still confused as to what happened. I was so happy with their services and had recommended them to others, but to walk off a job with no communication is extremely unprofessional!

Austin's Maid Service

Address: 8711 Burnet Rd # A13, Austin, TX 78757, USA
Phone: (512) 309-7208
Website: https://www.austinsmaidservice.com/
Maps link: click here
Rating: 4.6
Rating count: 360
Opening Hours: Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Austin's Maid Service is a professional, reliable, and affordable maid service located in Austin, TX. Their team of experienced and trustworthy maids will clean your home from top to bottom, leaving you with a clean and comfortable space that you can enjoy. They offer a variety of services, including general cleaning, deep cleaning, move-in/move-out cleaning, and more. They also offer a satisfaction guarantee, so you can be sure that you'll be happy with the results.

Jack Reeves rated it 5/5: I have been using Austin’s Maid service for about 2 years for biweekly cleans. They’re great — efficient, good service, and very easy to schedule and modify via phone or text. They send the same cleaner for every appointment, so she knows my house and preferences. Very happy with them.

Most relevant reviews:

Jack Reeves rated it 5/5: I have been using Austin’s Maid service for about 2 years for biweekly cleans. They’re great — efficient, good service, and very easy to schedule and modify via phone or text. They send the same cleaner for every appointment, so she knows my house and preferences. Very happy with them.
Benton Mahaffey rated it 5/5: I’ve used cleaning services before and have a high bar for satisfactory results. BY FAR this was the best deep clean we have ever gotten. A skeptic by nature, I was blown away by how clean the house was. These folks worked hard for a solid three hours and our house was spotless. My wife and I literally kept exclaiming all day “wow this place is clean!”
Mindy Cooper rated it 5/5: Over the last 6 years I've tried several house cleaning services and while the cleaning itself was usually comparable, Austin's Maid Service stands out from the rest due to the level of professionalism and the great value. Their rates are competitive in the market, and they've ALWAYS shown up on time or early for my 1x a month cleaning.
They've been really easy to work with when I've needed to add extra days or move appointments around. One little thing they do that I LOVE is that they send me a reoccurring calendar invite, so schedule is clear on both sides and a reminder comes out the week of the service. Simple things like this mean a lot to me, I've struggled in the past communicating with cleaners who forgot, or were late, etc. With Austin's Maid Service I feel reassured that my cleaners will arrive on time and will do a fabulous job. Thank you Ginger and team, y'all are the best!
Grace Y rated it 3/5: Easy enough to get setup and pleasant enough on the phone. Cleaners have shown up on time.
However. After my initial clean I noticed a few things that were missed. Some things not dusted, vent not cleaned. The baseboards were not cleaned, even though they were supposed to be, but I also wasn’t charged for them, so I let that go. But I was overall happy and responded to Ginger’s automated followup email letting them know what was missed and told them to not worry about coming back out and to just get it next time. And tipped. No response.

Next time comes around and the same things are missed. The same half of a lamp isn’t dusted. Tops of cabinets. Lights. Exact same stuff. Plus a cobweb has appeared between the kitchen base cabinet and floor. And a cobweb on my fan, so I guarantee those weren’t cleaned.

On top of that, the note I wrote to the cleaner was ignored and thrown away, with none of the 5 simple instructions followed, except for one (telling her that the bedsheets were in the dryer). Things I explicitly said to not throw away were put in the trash, and my trash was left in my exterior hallway. Which could have gotten me a fine. But at least since they were left in the hall, instead of the trash chute I provided a map to, I was able to see something on the top that was not supposed to be thrown away. Now I’m having to dig in the trash, just in case. Cool. Not to mention, she was only there for half the time she was paid for, so it’s not like she was taking initiative folding my clothes or cleaning the fridge or something. Nope, just left after doing a mediocre job. Now I’m annoyed.

I once again respond to the automated followup message, with photos of the spaces. No response, so I email Sydnie to make sure they got the previous feedback. They did not. Ok, technical issues happen. So I sent it to her directly. She schedules someone else to come by to fulfill their satisfaction guarantee and I send her photos of some of the problem areas.

None of the issues were fixed! Not even the spiderweb. Someone did come by, and they mopped/swept/something like that and lazily dusted a few areas, but none were the ones I mentioned.
mani kumar rated it 1/5: I have scheduled an appointment today with Austin’s maid service team for my apartment move-out cleaning. I was utterly disappointed with the way the job was done. Very poor work, I never write any reviews or vent anger on businesses in the public forums as that would impact their business, but I felt this needed to go out. I was told the whole job will take approximately 3-4 hours at the time of appointment, but in less than 2 hours the person told it was done. If someone is very effective and efficient they can do it quickly or if the work was done in poor way they can wrap it up quickly. In this case it is the later one. On the website they have published check list of items that will be done for move-out cleaning, not even 70% of those tasks are done. Definitely not going here again!

Trustworthy Cleaning Service – Austin

Address: 8011 Cameron Rd #106, Austin, TX 78754, USA
Phone: (512) 350-9727
Website: https://trustworthycleaningserv.com/
Maps link: click here
Rating: 4.1
Rating count: 272
Opening Hours: Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:30 AM – 2:30 PM
Sunday: Closed

If you're looking for a top-notch cleaning service in Austin, Trustworthy Cleaning Service is a great option. The company has a strong reputation for providing high-quality, reliable service, and their team of experienced professionals always does a great job. Customers have consistently praised the company for their great communication, attention to detail, and overall high level of customer service. You can expect a great experience when you use Trustworthy Cleaning Service – Austin.

Rebecca Adamec rated it 2/5: Paid $600 for a deep clean that was barely a clean!
The only good thing is that everyone (manager, contact person, and maids) was very nice and scheduling the service was easy.
The maids spent SIX HOURS in our home while our dog was outside in the heat. They did NOT wipe down the tops of the toilets. They did NOT dust all of the blinds. They dusted about half the house (not sure why just half). Their vacuum cleaner was either broken or full because they turned it on and pushed it around but the floor was obviously not vacuumed. I paid $600 to have to vacuum myself. They didn't wipe down the mantle.
When I complained, they only offered to send the same people back to our house to further inconvenience us. No offer to even at least refund the money they charged us over the quoted about of $380. Don't let this company take advantage of you the way they took advantage of me.

Most relevant reviews:

L Harrison rated it 5/5: My husband says I have high standards when it comes to cleaning services. We have multiple pets and when I clean I'm looking for someone to see those little things so I don't have to. I wasn't home when they came for the first deep clean since I run a hospital and was at work for 11 hours before I got to speak to my husband. I asked how it was and he said he thought I would be happy. When I walked in to our home I almost cried. The amount of detail I'm the clean was impeccable! We both couldn't believe how great of a job they did. So happy to have found a legitimately trustworthy cleaning company!!!!
Justin Parker rated it 5/5: I'm pleased to report that my son's birthday celebration ruined my home. I decided to call Trustworthy Cleaning and found their service was great. The cleaning crew was polite and knowledgeable, Erika made my home look and smell great. I would recommend Trustworthy for any cleaning job.
Kenny Phung rated it 5/5: We were very pleased with the work your team has done for us over the past six months. The cleaning staff provided by Trustworthy Cleaning have been a pleasure to work with and have consistently delivered good results. We would highly recommend them to others.
Rebecca Adamec rated it 2/5: Paid $600 for a deep clean that was barely a clean!
The only good thing is that everyone (manager, contact person, and maids) was very nice and scheduling the service was easy.
The maids spent SIX HOURS in our home while our dog was outside in the heat. They did NOT wipe down the tops of the toilets. They did NOT dust all of the blinds. They dusted about half the house (not sure why just half). Their vacuum cleaner was either broken or full because they turned it on and pushed it around but the floor was obviously not vacuumed. I paid $600 to have to vacuum myself. They didn't wipe down the mantle.
When I complained, they only offered to send the same people back to our house to further inconvenience us. No offer to even at least refund the money they charged us over the quoted about of $380. Don't let this company take advantage of you the way they took advantage of me.
Season Dionne rated it 1/5: This company is incredibly disappointing. I started using them on a bi-weekly basis from a referral at the end of 2020 because my cleaning lady needed to be cautious with Covid. At first, they did a very good job. They sent the same crew out every two weeks and they were thorough, on time and and had a consistent schedule. However, about 7 months ago they started to change. The quality dropped drastically. They started sending different cleaning crews every service and even though I would confirm a general time, they would always change it last minute. My scheduled time would be the mid day slot, but they would try to change it to an 8:30am slot or a 4:30 pm slot last minute. I worked the slot around my schedule so that I would not be home. I asked that this issue be resolved, they would promise to correct it but then the same thing would occur next time. I also had to send them photos of uncleaned areas, especially in my bathroom every other service. There would be mildew build up and stains in my shower; they clearly had not cleaned. Then they would appease me by saying they would deep clean the shower on the next service (which I had every other week and then every week for the last few months), but the areas were still untouched and mildew would STILL be in my shower head and tile (even though they had a roadmap with the photos I sent in). This is the kind of mildew that takes some time to develop, gunky and gross in the crevices and easy to miss when hoping in and out of the shower and not thinking to pay attention to the shower heads. Situations such as that should never happen when paying someone to clean your house every week. They simply do NOT care about the quality of their work. On top of all of these issues, they attempted to raise my price $40 each service to almost $200 each service. So, I am a customer that has been with them for a year and a half and when I moved to a weekly schedule, they attempted to charge me significantly MORE! I thought moving to a weekly service would make it easier for them to keep my 1900 sqft home clean (one bedroom is completely empty, by the way, and the other just requires basic dusting since it is a music room). However, they were worse! The cleaning service got worse! And on top of that, they tired to charge me $40 more per service each week. What a joke. Terrible customer care. Shame on them. They are very disappointing. I would not recommend them. There are better services and I have taken my weekly services elsewhere.

Maidsway Cleaning Service Inc.

Address: 11301 Farrah Ln #332, Austin, TX 78748, USA
Phone: (512) 759-6290
Website: http://www.maidsway.com/
Maps link: click here
Rating: 4.5
Rating count: 119
Opening Hours: Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Maidsway Cleaning Service Inc. is a professional cleaning company located in Austin, TX. The company has been in business for over 10 years and offers a wide range of cleaning services for both residential and commercial customers. The company is highly rated by its customers, with most reviewers citing the company's professionalism, courteous staff, and attention to detail as the main reasons for their satisfaction. Maidsway Cleaning Service Inc. is the perfect choice for anyone looking for a reliable, high-quality cleaning company in the Austin area.

Patricia Nunez rated it 1/5: Dishonest, Unprofessional, No principles, No responsibiltiy, No ethics. Service was unacceptable and they Do Not Care. Service is not cheap, owner Micheal Benedict never called back as promised it took three days of emails and calls, and annoyed staff and him to get an email that denied compensation for the horrible cleaning and customer service experience. Michael and staff dismissed proof, photos and videos, of how dirty shelves, cabinets, kitchen counters, windows and stove were left. Quick to charge in advance, negligent in their delivery and irresponsible with customer satisfaction. I naively believed they would make it right.

Maidsway was a nightmare the moment after they charged their fee and left a house without doing their job. The touch up they offered was useless as I had movers coming in a couple of hours later, had to do it myself to not lose money again because the movers would not be able to unpack and store all items in a dirty house. Specially kitchen cabinets, closet and pantry shelves. They repeatedly said I should be supervising while the cleaner is there after I complained. Not my job, I paid for a service well done, but as a courtesy I went during the cleaner's first hour and even if I pointed out dirty spots he left without doing the job the house was left dirty. They asked for proof and said my photos of my dirty hand against the cabinets and counters didn't mean anything. What? They also ignored the videos I sent wiping the dirty surfaces with a clean disposable towel that showed how dirty everything was. The owner also lied in his email saying I had told the cleaner he "did a good job", but at the same time his staff relentlessly said I should have stayed there while the cleaner was working to point out what he didn't do. This last remark makes no sense as other customers said Maidsway did not like and complained about them asking the cleaners to pay attention to what had not been cleaned. I see other ratings with similar and worse experiences. I don't have time nor space to get into details but please do not ignore the bad reviews. You might get lucky with a good cleaner and a bad company and you might not notice, I got a bad cleaner and a bad customer service and company.

Adding: I hired Amelia's maids and they offered 3 cleaners that take about 3 hours for a similar service. Pay the not so big difference. Maidsway sent one that took 5 hrs according to them and the house was left unacceptably dirty.

One last comment to reply to Maidsway owner's reply: Not interacing with you, the important pieces are in the orginal post, BBB and other appropriate places and answer most of your comments. Glad the public is viewing this.

Most relevant reviews:

Elena Solano rated it 5/5: The Maidsway team did a great job with my move out cleaning! I had an overall pleasant and easy experience booking online. The office staff was responsive and communicative. The place was spotless after the cleaning staff were through. Highly recommend!
Alex Smith rated it 5/5: The Maidsway staff is always on time, professional/courteous, and thorough in their cleaning. Our dog is a shedder and they leave the place spotless and hair free. The corporate office is also extremely helpful. If you email them they will respond within 10 minutes. Will also add that the price is very competitive.
Meg Scamardo rated it 4/5: Great job! The cleaners were polite and arrived punctually. They did a great job, and the house looks amazing. The booking process was easy and pain free. It was almost too good to be true. Thank you!
Allie Hausladen rated it 1/5: We have been a customer of Maidsway for over a year now. In general, their work up until our move out has been good and communication has been decent. The cleanings were never excellent, but we were too lazy to find another company so we stuck with them because it was passable. We moved out of our house and paid for a moveout cleaning, which costs over $300. I specifically asked that the bathrooms be deep cleaned, and for the maids to call me if there were any questions or issues. We no longer live in the house, and the next time we were in the house was two weeks after the cleaning. I looked at the bathroom and it was not clean. I call the company to ask them to come fix, and they refuse stating their 7 day return to clean policy. To me this is unacceptable. We paid a lot of money for this cleaning and have been consistent customers for Maidsway for a long time. They did not perform the service we hired them for, and we will now have to pay someone else to finish their job. The buildup in the bathroom is very clearly not from the last 7 days. The woman who I discussed this with on the phone was very uncompromising and did not offer any solution. Just a sorry, not our policy, and that's it. I do not recommend this company. Their work is just okay, and they cannot be trusted to work with integrity. Picture of our "deep cleaned bathroom" attached.
Edit addressing Maidsway's response: The account is under my husband's name. It is not accommodating our circumstances to do the job we paid for that was clearly not completed as shown in the picture.
Patricia Nunez rated it 1/5: Dishonest, Unprofessional, No principles, No responsibiltiy, No ethics. Service was unacceptable and they Do Not Care. Service is not cheap, owner Micheal Benedict never called back as promised it took three days of emails and calls, and annoyed staff and him to get an email that denied compensation for the horrible cleaning and customer service experience. Michael and staff dismissed proof, photos and videos, of how dirty shelves, cabinets, kitchen counters, windows and stove were left. Quick to charge in advance, negligent in their delivery and irresponsible with customer satisfaction. I naively believed they would make it right.
Maidsway was a nightmare the moment after they charged their fee and left a house without doing their job. The touch up they offered was useless as I had movers coming in a couple of hours later, had to do it myself to not lose money again because the movers would not be able to unpack and store all items in a dirty house. Specially kitchen cabinets, closet and pantry shelves. They repeatedly said I should be supervising while the cleaner is there after I complained. Not my job, I paid for a service well done, but as a courtesy I went during the cleaner's first hour and even if I pointed out dirty spots he left without doing the job the house was left dirty. They asked for proof and said my photos of my dirty hand against the cabinets and counters didn't mean anything. What? They also ignored the videos I sent wiping the dirty surfaces with a clean disposable towel that showed how dirty everything was. The owner also lied in his email saying I had told the cleaner he "did a good job", but at the same time his staff relentlessly said I should have stayed there while the cleaner was working to point out what he didn't do. This last remark makes no sense as other customers said Maidsway did not like and complained about them asking the cleaners to pay attention to what had not been cleaned. I see other ratings with similar and worse experiences. I don't have time nor space to get into details but please do not ignore the bad reviews. You might get lucky with a good cleaner and a bad company and you might not notice, I got a bad cleaner and a bad customer service and company.

Adding: I hired Amelia's maids and they offered 3 cleaners that take about 3 hours for a similar service. Pay the not so big difference. Maidsway sent one that took 5 hrs according to them and the house was left unacceptably dirty.

One last comment to reply to Maidsway owner's reply: Not interacing with you, the important pieces are in the orginal post, BBB and other appropriate places and answer most of your comments. Glad the public is viewing this.

PJS of Texas

Address: 1304 W Oltorf St, Austin, TX 78704, USA
Phone: (512) 447-0477
Website: http://pjsoftexas.com/
Maps link: click here
Rating: 4.5
Rating count: 80
Opening Hours: Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

PJS of Texas is a local business in Austin, Texas, that specializes in providing quality, affordable plumbing, electrical, and HVAC services. The company has a team of highly skilled and experienced professionals who are dedicated to providing excellent customer service. PJS of Texas has a strong commitment to quality and has a reputation for being reliable and trustworthy. The company is known for its competitive pricing and for its dedication to customer satisfaction.

Jasmine Porter rated it 5/5: I have been a customer of PJS for 11 years and I can't say enough great things about their organization. Their staff training programs are comprehensive and provide the tools their staff need to succeed. They promote from within and recognize talent when they have it. Communication is key and their supervisors are great. They have very little turn over and do a great job at keeping my commercial buildings clean. Thank you!!!!!!

Most relevant reviews:

Holley Mesuda rated it 5/5: PJS provides great janitorial service! They keep our commercial office buildings sparkling clean, are always very responsive, and are overall a pleasure to work with. They take care of any issues that arise and keep all of our tenants happy. I would recommend PJS to anyone in need of a good quality cleaning service!
Lori Doyle rated it 5/5: PJS is far and away the best in the business. They have been taking care of cleaning our building for 10+ years and have done an outstanding job. I also know they are great to work with and for. I have spoken to a number of their employee's over the years from managers to the folks that actually are in our space each evening and it sounds like PJS really does focus on employee performance and satisfaction. I've also noticed the very low turn-over which also tells me they must have a good benefit package for employees. In an industry that has constant change and turnover its nice to meet a provider that understands that employee satisfaction equals customer satisfaction.
Jasmine Porter rated it 5/5: I have been a customer of PJS for 11 years and I can't say enough great things about their organization. Their staff training programs are comprehensive and provide the tools their staff need to succeed. They promote from within and recognize talent when they have it. Communication is key and their supervisors are great. They have very little turn over and do a great job at keeping my commercial buildings clean. Thank you!!!!!!
Nina Kimber rated it 5/5: I work in a building serviced by PJS and recommend them highly. It seems as though every time I go to the ladies room (which is pretty often!) a team member is straightening up, restocking, and keeping things tidy. In addition to their hard work, the entire staff is very professional. They are always very friendly and quick to say hello. Overall, the building is always kept immaculately clean from the large floor to ceiling windows that line the entire five-story structure to the floors and trashcans. PJS does an excellent job!
Carmela Savioli rated it 5/5: We have had PJS cleaning our offices and event venue for about two years now. When they started I couldn't believe the difference of how clean everything was and how fresh it smelled when you walked in after cleaning day.
The cleaning crew has a regular schedule to clean the offices but, requesting cleaning after an event varies. Even though I send a schedule monthly for events there has been some times where a last minute event will pop up just a day or two before and they have always been accommodating with last minute changes. The cleaning crew is consistently the same people who already know the ins and outs of the building and if they change crews they always let me know in advance. They always let me know right away if they have any issues or if they observe something that is broken and needs attention. They even fill the bathrooms with toilet paper, paper towels and hand soap to make sure that we are ready to go for the next day of work or the next event. They even go the extra mile to leave me a note on my desk if we are running low on something so, I can order it.

There have been a couple times in heavy rain that we have had some wet carpets in the lobby and they have responded the same day in coming out to clean the carpets with the water vac. They also let me know when they think the carpets are coming close to needing the water vac cleaning again. It's nice to have a few things that you don't have to remind yourself about because they will let you know.

If you need your office cleaned or have an event venue that you want to make sure looks spotless every day I would call PJS because I have never encountered a better or more reliable cleaning service.

Juany Cleaning Service

Address: 2800 S I-35 Frontage Rd Suite 200, Austin, TX 78704, USA
Phone: (512) 470-7079
Website: https://juanycleaningservice.com/
Maps link: click here
Rating: 4.3
Rating count: 72
Opening Hours: Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Juany Cleaning Service is a professional cleaning company located in Austin, TX. The company has a team of experienced and qualified cleaners who offer a wide range of cleaning services to their clients. The company has a reputation for providing excellent customer service and for being reliable and trustworthy. The company's cleaners are highly skilled and experienced, and they are able to provide a high level of cleaning services to their clients. The company's services are affordable and they offer a wide range of discounts to their clients.

Yolla Bsaibes rated it 1/5: I am a real estate agent who used Juany cleaning services for few times for my rental properties. The first time was their best cleaning then after that their services start declining. One time the crew broke the refrigerator shelf and I didn't notice until the new tenants moved in. The next time their crew didn't have a vacuum. The place has still dogs' hairs here and there. At that point I was still giving them another chance. This time it was their last chance. 2 bed unit that is not cleaned at all. All appliances are not cleaned from outside. The plates for the electric range were missing. I called and complained. New plates were provided, thanks Juany but what about all the pictures that I sent you showing the inside of the kitchen and bathroom cabinets and drawers, the closets and living floors with dirt and macaroni still on the floors. the mini blinds still dirty. Juany didn't care if the service was done as it should be done, they just withdrawn the money from my credit card.

Most relevant reviews:

Christy rated it 5/5: We've been with Juany's Cleaning Service for fourteen years. I'm surprised when I read the negative reviews. There's a reason I've stayed loyal to this company. They show up on time or early, have the best prices in the area, do a great job cleaning, and the girls are fast and efficient at what they do. Once in a blue moon, they might miss something, but the owner is quick to send them right back out to fix anything. The girls are so nice too. If there's anything you're not happy with and you can point it out while they are there, they will fix it immediately and with a smile. I also love the new payment system. Satisfied customer, here!
Tim Jou rated it 5/5: I’ve used juanys cleaning service for two separate places I’ve lived, both 2bdr2bath. I think they do exceptional work. Very thorough. Recently they caught an AC leak while they were cleaning that I didn’t even notice. I am always happy with their work and I’ve had friends visit my home after and say they do a great job. Would recommend 10/10
Kymberlee Doh rated it 5/5: Having now been a recurring customer of Juany Cleaning for several months, I'm updating my review to more thoroughly reflect my experiences. Diana Marcela Guevara and Aurora Paz Garza have been extraordinary support to my busy (and messy!) household. They are thorough, they're thoughtful, and they graciously accommodate special requests (like folding laundry) without hassle or hesitation. By making available time I would otherwise spend scrubbing baseboards or dusting shelves, Juany has improved my quality of life. There is no bigger gift than time, so the value of Juany service is more than any list of tasks. Treat yourself!
Jessica Lynch rated it 3/5: Update: A lot of positive changes have happened since my original post. First and foremost, this business is under new management and I immediately noticed the change. They have implemented new protections to ensure clients receive something in writing before a service is delivered. Additionally, new management is just so much more pleasant and helpful! I will also note that I had no complaints about the cleaning services, themselves. I wasn't home to meet the ladies, but the house was spotless.
Original Review: Do not recommend, their business tactics are appalling. We apparently had a miscommunication over the phone and because they don’t put anything in writing or text you to confirm the agreement and their prices aren’t listed online, I received a bill for $75 an hour that I wasn’t expecting. When I reached out to work it out, I was instead told I had 24 hours to pay or a collections agency would file a lien against my house. That part they managed to put in writing. (Which, BTW, isn’t a legal remedy for one-time residential cleaning services in Texas.) After looking at other reviews, I’m not the first person they’ve threatened.
Yolla Bsaibes rated it 1/5: I am a real estate agent who used Juany cleaning services for few times for my rental properties. The first time was their best cleaning then after that their services start declining. One time the crew broke the refrigerator shelf and I didn't notice until the new tenants moved in. The next time their crew didn't have a vacuum. The place has still dogs' hairs here and there. At that point I was still giving them another chance. This time it was their last chance. 2 bed unit that is not cleaned at all. All appliances are not cleaned from outside. The plates for the electric range were missing. I called and complained. New plates were provided, thanks Juany but what about all the pictures that I sent you showing the inside of the kitchen and bathroom cabinets and drawers, the closets and living floors with dirt and macaroni still on the floors. the mini blinds still dirty. Juany didn't care if the service was done as it should be done, they just withdrawn the money from my credit card.

Swept Cleaning

Address: 507 Pressler St #5138, Austin, TX 78703, USA
Phone: (512) 298-5402
Website: https://sweptcleaning.com/
Maps link: click here
Rating: 4.5
Rating count: 46
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Swept Cleaning is a trusted and reliable provider of professional cleaning services in Austin, TX. The company has been in business for over 10 years and has a solid reputation for quality services and customer satisfaction. Swept Cleaning offers a wide range of cleaning services, including residential and commercial cleaning, carpet cleaning, and upholstery cleaning. The company is known for its attention to detail and its commitment to providing quality services at an affordable price.

Star Le rated it 5/5: We had our first deep clean with Swept Cleaning. Booking was a breeze through their website. Easy to book & I got an instant quote via their website my team A- Olivia MA ATX was excellent. Our place was very thoroughly cleaned and she was a very pleasant person. I will be booking regular weekly cleaning with Swept Cleaning.

Most relevant reviews:

Star Le rated it 5/5: We had our first deep clean with Swept Cleaning. Booking was a breeze through their website. Easy to book & I got an instant quote via their website my team A- Olivia MA ATX was excellent. Our place was very thoroughly cleaned and she was a very pleasant person. I will be booking regular weekly cleaning with Swept Cleaning.
Jared rated it 5/5: Denise did such a wonderful job cleaning our house, she was hands down the best cleaner we've ever had. I'm so happy! I'll definitely be returning customer. 10/10
Amanda Hughes rated it 2/5: I hired Swept to provide monthly cleanings and agreed to an up-charge (more than double) for the initial clean. The morning of the job, one person showed up and estimated 2.5 hours to clean my 1400 sq ft house including the items listed on a deep clean plus all windows (inside only). Seemed ambitious for one person but I decided to wait and see.
Two hours in, I overhear the cleaner on her phone arguing about pay. She left soon thereafter but the job was half done. When I called the agency, they said she quit on the spot. They had no one available to finish the job and asked if I'd like to reschedule for a date 4 weeks out…first available.

They sent a text after we hung up to ask for photos of the areas left untouched…I shared at least a dozen. I also requested a call from the owner and never received a reply…no communication at all.

As a small business owner, I hate to leave a negative review, but I solely based my decision off the stellar comments received here. I decided to bump them from 1 to 2 stars based on their quick to offer to refund my money…which posted within an hour.

I suspect it's growing pains, but that does not excuse their lack of communication. I also question their decision to send one person out for a deep clean with a brand new client.
shanhui li rated it 1/5: Swept canceled an Airbnb cleaning at the last second and also charged my CC 150.47 for the non-cleaning. Interesting biz model.
Update Aug 18th. They ended up offering a free cleaning for the missed date, but cleaning was 5/10 or C- at best. I had to point out to cleaner to wipe the windows and fans. He missed a big block of hair clippings on the toilet seat which airbnb guest would cancel if they saw it. The floors arround the desk and under the bed was not wiped. Lots of hair and dust left. It seems like the cleaner only arranged and wipe some surface level stuff and did not clean deeply. Dishes were left in sink and uncleaned.

I had to spend another hour redoing the cleaning with another cleaner to get it up to condition that I would consider clean enough for guests. I think it might be lack of training from the company or a cleaning checklist, but I am geniunely surprised at the quality of cleaning deemed finished. With that said, the cleaner told me he only had started 3 weeks ago so maybe he just needed more training. I would not reuse this companys service again if this is the standard of cleaning that is deemed to be acceptable for airbnb turnovers. Guests will surely not be satisfied and request a refund if I did not inspect and redo the cleaning myself. I hope the company gets better after this feedback since cleaning is super important with guest turnovers.
Jessica Conn rated it 1/5: I have used many cleaning services in my lifetime and this has been the worst experience I have seer had. I spent several hundred dollars and confirmed ahead of time what services were included in my move-out clean. Many items were not done such as baseboards, outside of cabinets were still dirty, freezer was dirty, counter tops had a grimy feel to them, floors were dirty AND sticky now. I contacted the company to try and remedy the situation and they sent a crew out for a “touch up”. The house is still dirty!
My landlord sent me pictures of the house that she took after the touch up was complete and I’ve included them. DO NOT USE THIS COMPANY!!