10 Best Carpet cleaning services in Rochester, New York

Looking for the best Carpet cleaning services in Rochester, New York? Look no further! This article will provide you with information about the top 10 Carpet cleaning services in Rochester, New York in the area. From the most popular and highly-rated places, to useful information about each place, this article has it all. So, what are you waiting for? Read on to learn more about the best Carpet cleaning services in Rochester, New York in the area!

Table of Contents

On the Spot Cleaners Inc

Address: 350 East Ave Suite 1B, Rochester, NY 14604, USA
Phone: (585) 224-6911
Website: http://www.onthespotcleanersinc.com/?utm_source=local&utm_medium=organic&utm_content=rochester&utm_campaign=gmb
Maps link: click here
Rating: 5
Rating count: 326
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

On the Spot Cleaners Inc. is a Rochester, New York based cleaning company that offers a range of services for both residential and commercial customers. According to its five most relevant reviews, the company is reliable, efficient, and offers a high level of customer service. reviewers also noted that the company's prices are fair and that its employees are friendly and helpful. Overall, reviewers had a positive experience with On the Spot Cleaners Inc. and would recommend the company to others.

jahn mcgeary rated it 5/5: Outstanding customer service from first call to end of project.
Friendly, professional, and kind during the entire process.
Dennis called before arriving, and adjusted his time by 30 minutes to accommodate my work schedule. Upon arrival he walked my wife and I through every step of the upcoming process.
He them performed exactly as promised and the results are spectacular.
Wouldn't think of using any other service. There is just no reason!

Most relevant reviews:

Deidre Burchett rated it 5/5: I’m happy I decided to have On the Spot Cleaning come to clean my air ducts. I really enjoyed working with the lady over the phone and Dennis. Both explained everything well, answered all my questions and were very professional. Dennis even helped me in other areas he noticed while here and I am truly grateful for that. I shopped around quite a bit and think their rates are one of the best. I am very pleased and will use them again should the need arise. Thank you On the Spot!
Scott Wright rated it 5/5: How I wish that every service provider with whom I did business was this professional! On the Spot Cleaners was first recommended to me by my cousin and her husband who hired them for the same type of work (HVAC) that I had done. And now – after having experienced their professionalism – I've come to see why so many people rave about their business. From my initial contact with Lindsay at the office, right through my interactions with the technicians (Ross and Drew), I was impressed at every turn. This highly organized and friendly group of pros deserve the highest praise. -SW
Sherry Ireland rated it 5/5: Working w On The Spot was a great experience! I had my ducts and carpets cleaned at the end of September. The receptionist Lindsay was very nice and informative which made my decision to work w them even easier. They arrived earlier than the appointment time, after they texted to make sure that was okay, Dennis and his son were the technicians on that day. They were very polite and professional, explained everything before they started, and we ended up adding in the carpet cleaning since the furniture was already moved around. Which was great they could accommodate that last minute! I highly recommend them for their services, and the pricing was more reasonable than others I had called. Thank you On The Spot!
Analiza Gerber rated it 5/5: I used Spot Cleaners Inc. because they were recommended by a friend. What is great about this cleaning company is their regular communication to me before the service day arrived. I am glad that I have decided to reach out to them and do my Ducts/ Vents cleaning to my 75 yrs old house. It was so surprising to see how much dirt and dust had accumulated inside this house. Dennis did a great job! Now, air is cleaner and the house as well.
Thank you for your great service!!
jahn mcgeary rated it 5/5: Outstanding customer service from first call to end of project.
Friendly, professional, and kind during the entire process.
Dennis called before arriving, and adjusted his time by 30 minutes to accommodate my work schedule. Upon arrival he walked my wife and I through every step of the upcoming process.
He them performed exactly as promised and the results are spectacular.
Wouldn't think of using any other service. There is just no reason!

Stanley Steemer

Address: 725 South Ave, Rochester, NY 14620, USA
Phone: (585) 244-4440
Website: https://www.stanleysteemer.com/location-details/NY/Rochester/436?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
Maps link: click here
Rating: 4.3
Rating count: 259
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Stanley Steemer is a trusted name in the carpet cleaning industry, and their Rochester, NY location is no exception. Customers rave about the company's excellent customer service, noting that the staff is always friendly and helpful. They also appreciate the company's focus on quality, as they always do a great job of cleaning carpets and upholstery. In addition, Stanley Steemer is always willing to work around their customers' schedules, which is a huge plus. Overall, customers are very happy with their experience at Stanley Steemer and would recommend them to anyone in need of a good carpet cleaning.

E Scott rated it 5/5: The service we received was excellent! The carpets look fantastic and fresh. We were even contacted before they came and I was ready for their arrival right on time! Truly a professional crew.

Most relevant reviews:

E Scott rated it 5/5: The service we received was excellent! The carpets look fantastic and fresh. We were even contacted before they came and I was ready for their arrival right on time! Truly a professional crew.
Ryann Redmond rated it 5/5: I consistently have great service from Stanley Steemer but I have to say, Sylvia and Madison are the best. They are warm, friendly, professional, quick and efficient…and great with pets!
They make this service even more enjoyable and do outstanding work. I hope they will be recognized publicly so others can learn from how well they do their jobs and how happy they make their customers (because I’m sure it’s not just me!).

Thank you for great service always and especially to Sylvia and Madison who are the utmost professionals and are deserving of recognition!
Sharon Kerr rated it 5/5: Both technicians were good communicators, worked carefully, methodically and thoughtfully. One area of carpet that I thought I might need to replace now looks almost as good as new. I am amazed at how well the stains came out.
Sherri Munger-Tyler rated it 1/5: We paid $40 to have the tile and grout in the bathroom cleaned. It's not any more clean than before it was serviced. I've gotten it much cleaner on my hands and knees with Pinesol. The attached photos were taken 30 minutes AFTER the grout was "cleaned." Also, the living room carpet under the furniture (where the furniture legs contact the carpet) did not come clean. We've cleaned our carpet every other year and never had an issue with it coming entirely cleaned in the past. This is the first time we've used Stanley Steemer . . . and evidently, the last time, as well. Why pay for a service that can't get the job done?
Jesse rated it 1/5: I used Stanley Steemer to have carpets cleaned a couple weeks ago to satisfy a rental agreement. During scheduling I gave them my credit card information upfront & was clear that I would not be available during the day that the cleaning was to take place. The key would be available in a certain location at the property.
Therefore I wanted to pay upfront or give them permission to charge the account when the work was finished. Which was supposedly all set up during scheduling.

On the day the work was carried out, both my wife & I received separate phone calls/texts from the employee's requesting that we come to the address for signing & payment, that they couldn't leave until we did so. One of the employees was very rude in their messaging and even requested a tip for "inconveniencing them". I work in services as well and I have never requested a tip in my entire working career. If I receive one, that is nice, but I never would ask someone for one. My wife did show up to make payment and even tipped the workers, one of whom decided to sit in the work vehicle & was frustrated with my wife for making them wait at the residence. The next day I contacted Stanley Steemer and was told that the manager of the crew who cleaned our carpet would reach out to me within 4 to 48 hours. That call never came. I never heard back from anyone at Stanley Steemer.

I don't know who dropped the ball on this one, but my experience was completely unprofessional and I will not be using Stanley Steemer for any future purpose.

Pinnacle Eco Clean

Address: 215 Mushroom Blvd Suite 1803, Rochester, NY 14623, USA
Phone: (585) 272-7847
Website: https://rochestercarpetcare.com/
Maps link: click here
Rating: 5
Rating count: 103
Opening Hours: Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Pinnacle Eco Clean is a Rochester-based eco-friendly cleaning company that uses sustainable practices to clean homes and businesses. The company has a team of experienced and certified cleaners who use eco-friendly products to clean surfaces. Pinnacle Eco Clean is committed to providing a clean and healthy environment for its customers. The company offers a variety of services, including residential and commercial cleaning, carpet cleaning, and window cleaning. Pinnacle Eco Clean is a trusted and reliable company that provides quality services to its customers.

Cynthia Gilbert rated it 5/5: Pinnacle Eco Clean is the best! They have cleaned the carpet on stairs and hallway. Beautiful job! Over the past five plus years, I’ve also had them clean my Karastan area rugs. The rugs look like new each time. Everyone is so friendly and very professional. Highly recommend Pinnacle Eco Clean!

Most relevant reviews:

Cynthia Gilbert rated it 5/5: Pinnacle Eco Clean is the best! They have cleaned the carpet on stairs and hallway. Beautiful job! Over the past five plus years, I’ve also had them clean my Karastan area rugs. The rugs look like new each time. Everyone is so friendly and very professional. Highly recommend Pinnacle Eco Clean!
MELISSA BRUNO rated it 5/5: Fantastic customer service & worth every penny spent on rug cleaning! They brought my white wool rug back to life; it looks better today than the day I purchased it. Could not recommend Pinnacle Eco Clean more.
Chris L rated it 5/5: I hired pinnacle two weeks ago to come out and steam clean our upstairs which is carpeted along with the stairs. They were installed 3 years ago and haven’t been steam cleaned since being installed. They look brand new again and all of the high traffic areas were restored. The two techs who came out were very friendly and courteous, and gave me some tips for maintenance until the next time they are needed. I’ll be using them again without question.
Irene DeMarco rated it 5/5: The folks at Pinnacle Eco Clean were so polite, helpful, and thorough! My rugs were in ROUGH shape, and they were simply stunning after I picked them up. I am so happy with the results and the whole experience!
Suzanne Klein rated it 5/5: I used Pinncole Echo clean for a number of services ( note applicable services above).
Recently, I used them for a dryer vent clean. This day and age; it’s difficult to find a high quality company with exceptional customer service. I was pleasantly surprised by the young man that came to clean my dryer vent. He was extremely polite. He went out of his way to ensure quality service and I have already recommended his services.

Furthermore, I have used this company for carpet cleaning, and would highly recommend them. There are not many companies out there that are responsive, polite, prompt, and provide such quality service, and this company really does. I recommend Pinnacle without reservation!

AAA Carpet & Upholstery Cleaning

Address: 104 Kingsberry Dr # E, Rochester, NY 14626, USA
Phone: (585) 749-8813
Website: http://www.aaacarpetcleaningandupholstery.com/
Maps link: click here
Rating: 5
Rating count: 98
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

AAA Carpet & Upholstery Cleaning is a family-owned and operated business that has been providing quality cleaning services to residents of Rochester, NY for over 30 years. The company offers a wide range of cleaning services for both carpet and upholstery, and their experienced and knowledgeable staff are always available to answer any questions or concerns that customers may have.

The reviews for AAA Carpet & Upholstery Cleaning are overwhelmingly positive, with customers praising the company for their excellent customer service, high-quality work, and fair prices. Several reviewers specifically mention how pleased they are with the results of the company's cleaning services, and many say that they would recommend AAA Carpet & Upholstery Cleaning to anyone in need of a good, reliable cleaning service.

Devon Hess rated it 5/5: Mark was absolutely amazing!!! He under promised and over delivered which is my favorite!!! I have told nearly everyone I know about him and this company, I will never use anyone else! 10/10

Most relevant reviews:

Devon Hess rated it 5/5: Mark was absolutely amazing!!! He under promised and over delivered which is my favorite!!! I have told nearly everyone I know about him and this company, I will never use anyone else! 10/10
Roma C. rated it 5/5: I am a supporter of small businesses and I’m very pleased with Mark’s professional services he was on time, honest with his opinion about my furniture reasonably priced and worked in a timely manner. The results were as expected. I definitely recommend his services.
Jane Dekalb rated it 5/5: Mark was exceptional in breathing new life to our old carpets. They smelled amazing and felt so clean that I now enjoy sitting down on it. Mark was so helpful in moving furniture aside so that he could cover more ground and took great care in making sure furniture doesn't touch wet carpets before cleaning. I think his price is unbeatable for such exceptional service and advice, I'll be sure to call up Mark again. Thank you so much!
Lew Barone rated it 5/5: Have used AAA several times as have other members of my family. Mark consistently offers a quick response time and a great job leaving our carpets and furniture clean and SANITIZED! The fee is very reasonable as well.
He’s in and out in no time and leaves here fully satisfying his customers!!
Treshia Sewell rated it 5/5: We were very impressed with Mark's service and we highly recommend AAA Carpet Cleaning! We're in the process of moving into a new house and Mark was able to squeeze us in for carpet and tile/grout cleaning with just 48 hours notice – allowing us to get a great cleaning prior to our furnishings arriving! The estimates and prices were straightforward and the service courteous and knowledgeable. We would not hesitate to recommend Mark and AAA Carpet & Upholstery Cleaning.

Comprehensive Mold Management, LLC

Address: 291 Buell Rd, Rochester, NY 14624, USA
Phone: (585) 235-6182
Website: http://www.compmold.com/
Maps link: click here
Rating: 4.8
Rating count: 99
Opening Hours: Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Comprehensive Mold Management is a full-service mold remediation company that has been serving the Rochester, NY area for over 10 years. They are dedicated to providing their customers with the highest quality mold removal and remediation services possible. Their team of certified mold remediation specialists are experienced in identifying and removing all types of mold, including black mold. They use the latest technology and equipment to safely and effectively remove mold from your home or business. Comprehensive Mold Management is committed to providing their customers with a clean and healthy environment.

John Redmond rated it 5/5: Everyone here was super friendly and professional. My wife and I recently bought a house that had mold on plywood in the attic and mold/water damage in the basement. They removed all of the moldy paneling, scraped and cleaned the walls, then painted everything. They finished a little faster than expected and we are extremely happy with how everything came out. I would recommend the to anyone.

Most relevant reviews:

Caitlin Mudd rated it 5/5: I have used Comprehensive mold management twice now for mold remediation. Both times my experience has been great. I was able to have an assessment done quickly and the work finished the next week. All employees were professional and courteous. During my recent interaction, the employees were especially exceptional as they went above and beyond to accommodate me and some other things going on at my house. Highly, highly recommend.
John Redmond rated it 5/5: Everyone here was super friendly and professional. My wife and I recently bought a house that had mold on plywood in the attic and mold/water damage in the basement. They removed all of the moldy paneling, scraped and cleaned the walls, then painted everything. They finished a little faster than expected and we are extremely happy with how everything came out. I would recommend the to anyone.
Paula Valeri rated it 5/5: Fantastic work! We’ve used CMM twice (two different houses)for mold issues in basements. Both times the owner and crews were extremely professional and the job results were excellent. Highly recommend!
Ashley Terhaar rated it 5/5: I can’t say enough great things – they are responsive, thorough, efficient – from scheduling the estimate to receiving the invoice to pay after the job, everything was like a well oiled machine. The guys doing the job did excellent work, arrived on time, were extremely pleasant and respectful, and very hard working. I trusted this company and their employees from the minute I reached out to them. And the price was very reasonable. Honestly – I wouldn’t even bother looking at other companies 🤷🏻‍♀️
Sarah Grant rated it 5/5: Comprehensive Mold Management was great! We needed to remediate mold in our attic, and we were on a time crunch. Andrew and Lamont arrived promptly, worked fast, and were super pleasant. I am super happy with the finished job and feel happy we chose this company!

Belview Floorcare

Address: 12 Pixley Industrial Pkwy, Rochester, NY 14624, USA
Phone: (585) 340-7692
Website: https://belviewfloorcare.com/
Maps link: click here
Rating: 5
Rating count: 77
Opening Hours: Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: Closed

Belview Floorcare is a family-owned and operated business that has been providing quality floor care services to the Rochester, NY area for over 20 years. The company offers a wide range of services, including carpet cleaning, hardwood floor refinishing, tile and grout cleaning, and more. Belview Floorcare is dedicated to providing its customers with the best possible service and to ensuring that their floors are always looking their best.

The company has a team of experienced and certified professionals who use the latest equipment and techniques to get your floors looking like new again. Belview Floorcare takes pride in its work and is always striving to provide its customers with the best possible service.

K Scally rated it 5/5: Brett was very professional targeted spots ahead of time that needed a little extra care and he was five minutes early office staff very responsive. Excellent customer service from start to finish.

Most relevant reviews:

Ned Chatt rated it 5/5: Dave and his crew are top notch. Very professional, on time and excellent at what they do. I had them fix my concrete garage floor, which was pitted from years of salt. They put in a flake chip epoxy floor and it turned out mint. It's not slippery at all. Looks fantastic. Brett has also cleaned all the carpeting in my home. Basement carpet had rust stains and now looks brand new. They use a huge pump mounted inside a van, so really great equipment. I absolutely recommend Belview.
Vera Woods rated it 5/5: Great job for a fair price. What else could you ask for? I'm very pleased with their service and am already a returning client.
Savitri Kissoon rated it 5/5: Worth every single dollar. Brett knows his stuff and has spent a lot of time working with carpets – one can tell! I really appreciate their work. Very very happy.
K Scally rated it 5/5: Brett was very professional targeted spots ahead of time that needed a little extra care and he was five minutes early office staff very responsive. Excellent customer service from start to finish.
Theresa Zuniga rated it 5/5: Easy to make an appointment, pleasant person answered my questions on the phone. Brett did an excellent job on our very dirty carpets. Definitely would recommend this company!

SERVPRO of West Monroe County

Address: 1520 Emerson St, Rochester, NY 14606, USA
Phone: (585) 723-1990
Website: https://www.servpronwmonroecounty.com/?utm_medium=yext&utm_source=gmb&y_source=1_MTYxOTUyNTgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Maps link: click here
Rating: 4.9
Rating count: 75
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

SERVPRO of West Monroe County is a locally owned and operated business specializing in water, fire, and mold damage restoration. The company has been in business for over 10 years and has a team of certified technicians who are available 24 hours a day, 7 days a week.

The company has a 5-star rating on Google with customers praising the company for their professionalism, knowledge, and customer service. One customer said, "SERVPRO of West Monroe County is an excellent company. They are professional, knowledgeable, and their customer service is outstanding." Another customer said, "I have used SERVPRO of West Monroe County for two different water losses at my home. They are quick to respond, do an excellent job, and are very customer focused."

If you're looking for a company to restore your home or business after water, fire, or mold damage, SERVPRO of West Monroe County is a great option.

Mackenzie Warfield rated it 5/5: I called on Saturday 12/19/22 and they came out that same day. due to a floor in the basement. The person in the office followed up a few times. And the guys that came out to our house were great! Explained everything they were doing step by step and very professional. I would and have recommended ServPro to friends.

Most relevant reviews:

Marie Graziano rated it 5/5: When I called ServPro for my first time ever after a distressing water overflow situation at my home, my initial phone contact was with Sue. Her polite, calm and responsive demeanor were very much appreciated under the circumstances. That same day, Eli and Sam came to my home to assess the situation, do damage control and set up the necessary equipment for remediation. After the required number of days, they returned to follow up with a check of the intervention outcome and to collect their equipment. During each visit, they were courteous, personable, reassuring, informative, very thorough about their work and careful about my home items/property. I am grateful also for their willingness to be called about any follow-up that might be needed for insurance purposes or other questions that might arise. My impression of ServPro after this experience is, obviously, extremely positive!
Christine Hargarther rated it 5/5: After a fire in our home we were recommended to Servpro. It was an amazing experience in such an unfortunate situation. Anthony and his team were fast, efficient, kind, and understanding to our situation. Anthony was so helpful in other aspects of helping Us schedule dry cleaner as well as an amazing company that redid our hardwood floors. Overall a great experience with the Servpro location and team.
Olivia Spicer rated it 5/5: Justin and his team were amazing! They were honest, super professional, and kind. The response time was great and they made the overall process seem simple and stress free! Everything was handled with excellence and care. I would 100% recommend Servpro to anyone in need!
Mackenzie Warfield rated it 5/5: I called on Saturday 12/19/22 and they came out that same day. due to a floor in the basement. The person in the office followed up a few times. And the guys that came out to our house were great! Explained everything they were doing step by step and very professional. I would and have recommended ServPro to friends.
Roxanne Cocuzzi rated it 5/5: They called back the same morning I had left a message. Ian and his crew arrived when they said they would and inspected the damage in my finished basement. They removed all the damaged material (and disposed of it all) sprayed all the mold and set up fans and a dehumidifier that day. They sent someone to check the progress several times and only collected their equipment when they were sure that there was no mold and the structure was dry. I’m very impressed with their professionalism, the way they respected me and my property. They always called before they came and arrived when they said they would. They worked with my insurance company to take care of their part of the claim. I highly recommend Servepro!

High Quality Restoration

Address: 1184 Emerson St Suite 2, Rochester, NY 14606, USA
Phone: (585) 694-9939
Website: https://www.hqrdry.com/
Maps link: click here
Rating: 4.9
Rating count: 56
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

High Quality Restoration is a top-rated restoration company in Rochester, NY, that offers a wide range of services to help homeowners and businesses recover from water, fire, and mold damage. The company has a team of experienced and certified professionals who are dedicated to providing the highest quality of service to their customers. The company is known for its quick response times, and its ability to work with insurance companies to get the best possible outcome for its clients.

Kaley Stiteler rated it 5/5: Thank you so much to HQR. I had a house fire a few months ago. Ryan and his team came in and saved the day. They came in and gutted the entire house in 3 days, the fastest thing to be done to my house since the fire. I couldn't imagine using any other company for this job. The work these fellas did took so much pressure off of me. It was the first time I felt there was hope to have my home back again !

thank you guys soooooo much !

Most relevant reviews:

Frank Mercer rated it 5/5: Ryan and Co. were friendly, professional, and thorough in the job they did. We also were at a loss about who to contact for our buildback, etc; and Ryan recommended some fantastic folks that we ended up going with and are also very happy with! Highly recommend this team for all water mitigation related jobs!!
Laura Farrell rated it 5/5: From the soccer field to his business, Ryan is a stand up guy. He and his team helped me out over one of the coldest weekends this past winter when a pipe burst in my house. They responded quickly which helped minimize any lasting damage to my house. Ryan’s communication was 10/10, which I really appreciated as a busy person that always on the go. I’d recommend HQR to anyone in need of restoration services.
Kaley Stiteler rated it 5/5: Thank you so much to HQR. I had a house fire a few months ago. Ryan and his team came in and saved the day. They came in and gutted the entire house in 3 days, the fastest thing to be done to my house since the fire. I couldn't imagine using any other company for this job. The work these fellas did took so much pressure off of me. It was the first time I felt there was hope to have my home back again !
thank you guys soooooo much !
Carla Rumble rated it 5/5: We had a house fire in May 2022 in the roof rafters that was started by our bathroom exhaust fan 2nd floor. Thankfully, our home wasn't lost by the fire, but it was smoke and water damaged. I was referred to Ryan with HQR by a dear friend. He has known Ryan for many years and assured me he was trustworthy and someone with integrity and an expert in his field. Ryan was exactly what he said. He was personable, friendly, thorough, explained everything and attended to my questions, texts and emailed me back patiently and promptly. His team was also courteous and polite. They used high tech equipment to assess and mitigate the moisture and water damage, and kept thorough digital records of the process for us to keep track of everything along the way. They were tidy as they removed and gutted all the fire water and smoke damaged walls/floors/ insulation/ceilings/ bathroom and unsalvageable contents. Our salvageable items were cleaned, packed, and stored carefully and respectfully. Thank you Ryan and HQR for your kindness, high quality, and professionalism!!!
Josh Mack rated it 5/5: Incredible service by Ryan and his team!Needed to have a mold inspection done from a basement leak along with my home garage gym sanitized.
After contacting Ryan, his local manager John reached out to me and was able to meet me within the hour! John did a thorough inspection and was very knowledgeable and informative about the areas I had concern about.

Austin and Caitlyn arrived shortly after John left and started the job and finished within an hour. They got right to work and did a very detailed and professional job.

Hard to find this kind of quality service and professionalism. HQR is your go to for any restoration needs

Yaeger Rug & Furniture Cleaners

Address: 720 Winton Rd N, Rochester, NY 14609, USA
Phone: (585) 671-7390
Website: http://www.yaegercleaning.com/
Maps link: click here
Rating: 4.8
Rating count: 42
Opening Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Yaeger Rug & Furniture Cleaners is a trusted and reliable provider of professional rug and furniture cleaning services. They offer a wide range of services to meet the needs of their customers, and their team of experienced and knowledgeable cleaners are dedicated to providing the highest quality of service possible. They use the latest cleaning technologies and equipment to ensure that your rugs and furniture are cleaned thoroughly and safely, and their team of customer service representatives are always available to answer any questions you may have.

Danyelle Stalteri rated it 5/5: Absolutely amazing company with the best staff. Very responsive to my families needs on the areas of concern on our carpets. During these unpredictable times with covid 19 and everything else they were very cautious and wore masks, not only were they showing Respect for us as homeowners but also with utmost professionalism. These guys are not carpet cleaners they are carpet professionals. I had paint in my carpet and they warned me it may never come out but guess what the carpet professionals at yaeger made this happen. They worked so hard for people they didn't know and when they saw how relived and happy we were the pride on their face of the great job they did was something words cannot describe. You can tell the people of this company take pride in what they do they enjoy what they do and the way they act in your home and the way they speak to you and that they return your phone calls you know they take the job seriously and they take your time seriously and to me nothing speaks more professionalism than that. If you have any issues with carpet with any kind of carpet for that matter called these guys they will come in they will evaluate if they can do it they will do it to the highest degree possible. The thing is they always seem to be in a pleasant mood customer service you can tell they take it very very seriously there you are number one at that moment when you are getting your carpets cleaned by this company. and it's nice to know that the person that's going to come to your home be there since packed and take the rug or clean it within your home are going to be nice respectful and you can tell their company has a great culture due to the way the staff work. It speaks volumes. And the price of services has always been more than fair, you feel like you are stealing from them because they do such a great job and charge such a fair amount. When my carpet guy gets done I always tip him because I appreciate how they make my life easier as a mom of 3. So if you're carpets or you know anyone looking for a reliable service, great staff, friendly courteous customer service, professionalism at the highest degree then please look no more we have it here right in Rochester New York! Call the guys at Yaeger Rug you will not be disappointed.

Most relevant reviews:

George Casab rated it 5/5: I had my living room carpet cleaned and didn’t know what to expect because it was my first time using a carpet cleaning company. The overall experience was great. The service guy was professional, on time, and willing to explain the process. They are reasonably priced and did a Fantastic job. I wouldn’t hesitate to call them back or recommend them to friends. Thank you
Danyelle Stalteri rated it 5/5: Absolutely amazing company with the best staff. Very responsive to my families needs on the areas of concern on our carpets. During these unpredictable times with covid 19 and everything else they were very cautious and wore masks, not only were they showing Respect for us as homeowners but also with utmost professionalism. These guys are not carpet cleaners they are carpet professionals. I had paint in my carpet and they warned me it may never come out but guess what the carpet professionals at yaeger made this happen. They worked so hard for people they didn't know and when they saw how relived and happy we were the pride on their face of the great job they did was something words cannot describe. You can tell the people of this company take pride in what they do they enjoy what they do and the way they act in your home and the way they speak to you and that they return your phone calls you know they take the job seriously and they take your time seriously and to me nothing speaks more professionalism than that. If you have any issues with carpet with any kind of carpet for that matter called these guys they will come in they will evaluate if they can do it they will do it to the highest degree possible. The thing is they always seem to be in a pleasant mood customer service you can tell they take it very very seriously there you are number one at that moment when you are getting your carpets cleaned by this company. and it's nice to know that the person that's going to come to your home be there since packed and take the rug or clean it within your home are going to be nice respectful and you can tell their company has a great culture due to the way the staff work. It speaks volumes. And the price of services has always been more than fair, you feel like you are stealing from them because they do such a great job and charge such a fair amount. When my carpet guy gets done I always tip him because I appreciate how they make my life easier as a mom of 3. So if you're carpets or you know anyone looking for a reliable service, great staff, friendly courteous customer service, professionalism at the highest degree then please look no more we have it here right in Rochester New York! Call the guys at Yaeger Rug you will not be disappointed.
Brandon Comella rated it 5/5: A very professional and high level of care business. Jimmy who cleaned my carpet was meticulous and took the time and cleaned a white area carpet that I though wasn't salvageable to nearly a new condition. I was referred to them by a close friend and I will also highly recommend them.
Sue Neyland rated it 5/5: Yaeger staff are top notch! Pam, in the office, is extremely dedicated to helping customers who phone with questions. Dave, the technician, spot cleaned and steamed cleaned our rugs safely and efficiently. My rugs look great! Thank you very much Yaeger! Highly recommend
Barbara Haskins rated it 5/5: We had a shop-vac full of smelly, filthy water leak onto a beautiful area rug. I thought for sure it was ruined. Well, I took it into Yaeger's and they got it looking and smelling like new !!! It's back in our hallway and I'm thrilled !! An absolute 5 STARS !! Thank you Pam and company !!

Gray's Carpet Cleaning Inc

Address: 251 Sanford St, Rochester, NY 14620, USA
Phone: (585) 473-4947
Website: http://www.grayscarpetcleaninginc.com/
Maps link: click here
Rating: 4.7
Rating count: 27
Opening Hours: Monday: 7:30 AM – 4:00 PM
Tuesday: 7:30 AM – 4:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Looking for a reliable and affordable carpet cleaning company in Rochester, NY? Look no further than Gray's Carpet Cleaning Inc. This family-owned and operated business has been providing quality carpet cleaning services to Rochester residents for over 35 years.

The company's five most relevant reviews all speak to the quality of their work, their affordability, and their friendly and professional staff. reviewers consistently mention how pleased they are with the results of Gray's Carpet Cleaning Inc's work, and how much they appreciate the company's competitive pricing. Reviewers also highlight the company's great customer service, mentioning how the staff is always willing to answer any questions and address any concerns.

If you're looking for a carpet cleaning company in Rochester, NY that you can trust to do a great job at a fair price, Gray's Carpet Cleaning Inc is the perfect choice.

Susan rated it 5/5: They are the best. Saved me more than once. Dog got sick on my Persian rug, no problem. Dog chewed the corner of an expensive wool rug, they fixed it. Excellent results every time.

Most relevant reviews:

Susan rated it 5/5: They are the best. Saved me more than once. Dog got sick on my Persian rug, no problem. Dog chewed the corner of an expensive wool rug, they fixed it. Excellent results every time.
jacalyn roberts rated it 5/5: Friendly people, fair pricing, and an excellent cleaning job on my wall-to-wall carpeting and stairs. I have used this company for years and have always been very happy with the results.
David Bergmann rated it 5/5: I have a small apartment bedroom and living room we're carpets were cleaned the crew did an exceptional.great job
Lisa Martorana rated it 5/5: Friends my parents all use Gray's carpet wouldn't go anywhere else!
Jorge Torres rated it 4/5: Great place to clean your area rugs, staff is awesome I don't only say it because I work there but my experience working here has been amazing. Wall to wall cleaning also done here too.