10 Best HVAC maintenance and repair services in Charlotte, North Carolina

If you're in need of HVAC maintenance or repair services in Charlotte, North Carolina, you're in luck. There are many great options in the area, and we've compiled a list of the top 10. From reputable and established companies to up-and-coming businesses, we've got you covered. So, whether you're looking for a simple repair or a complete system replacement, be sure to check out our list of the best HVAC maintenance and repair services in Charlotte, North Carolina. You won't be disappointed.

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Morris-Jenkins

Address: 13725 S Ridge Dr, Charlotte, NC 28273, USA
Phone: (704) 357-0484
Website: https://morrisjenkins.com/?utm_source=GMBlisting&utm_medium=referral
Maps link: click here
Rating: 4.9
Rating count: 18313
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Morris-Jenkins is a Charlotte, NC-based HVAC company that has been in business since 1945. The company has a long history of providing quality service to its customers, and its five most relevant reviews reflect this. Customers praise the company for its knowledgeable and friendly staff, its fair pricing, and its overall commitment to customer satisfaction. Morris-Jenkins is a trusted name in the HVAC industry, and its five most relevant reviews reflect this.

N Johnson rated it 5/5: Cody from Morris-Jenkins installed our new toilet and did an amazing job. He was extremely knowledgeable and explained all the options to us and went out of his way to show us additional pictures to make sure we had all the information to make a decision. He was extremely courteous, very professional, and just made everything so easy! The process was fast and showed us important things about the installation explaining what he was doing. We would highly recommend Cody to others and would definitely choose him to handle any of our future plumbing needs. Very impressive. One of the best! Awesome job-5 stars all around. Thank you!!!

Most relevant reviews:

RomeoKilo125 rated it 5/5: Another contractor cut the main water pipe coming into my house. I didn't have a plumber that I trust so…"Call Morris Jenkins." Yes, the commericals are cheesy. But today they lived up to the advertising. Everything from the first phone call to the final walk through of the repair was absolutely stunning. The plumber was EARLY, assessed the problem, fixed it, SHOWED me the fix in *detail,* advised me on what other after-issues I may run into. All in about an hour. 10/10 plumbing, will plumber again.
Adam Daniels rated it 5/5: I have recently moved into my new home in Monroe and had a "simple" task of replacing my kitchen faucet that got out of hand quickly at 8am on a Saturday morning. I called Morris-Jenkins at 8:25 and was informed someone would be there between 12-3pm. Austin Ford arrived at 2pm and stayed to almost 7pm until my project (and few additional ones!) were done. Extremely pleased with the communication and quality that I received from this company and Austin, especially as a new home owner in an unfamiliar area. Cannot recommend enough.
Worth Sparks rated it 5/5: Our house is on a slab and the original water main sprung a leak somewhere under the house. James Gay, Matt Welbourne, Tyler Petty, and Lewis Holland replaced our water main from the meter to the house in one day. They did excellent work in extremely harsh conditions (95˚, mostly direct sunlight). We now have a hand hole on our side of the meter with a water cutoff and a pressure reducer that is easily adjusted. The water main pipe was installed within a protective outer PVC pipe. The entrance to the back of the house is completely underground. The pipe emerges from the floor, insulated, in the garage where it then connects to the existing main copper pipe for the house with another cutoff. Problem solved, and then some. We will call Morris Jenkins again the next time we need plumbing work.
N Johnson rated it 5/5: Cody from Morris-Jenkins installed our new toilet and did an amazing job. He was extremely knowledgeable and explained all the options to us and went out of his way to show us additional pictures to make sure we had all the information to make a decision. He was extremely courteous, very professional, and just made everything so easy! The process was fast and showed us important things about the installation explaining what he was doing. We would highly recommend Cody to others and would definitely choose him to handle any of our future plumbing needs. Very impressive. One of the best! Awesome job-5 stars all around. Thank you!!!
Marcus Parenti rated it 5/5: Our house had a water leak where the line goes thru the slab foundation, between the meter and the shutoff valve indoors. I found Morris Jenkins using Google Maps Search and based on the sheer number of reviews and high ratings I contacted them for an estimate (which is free). Hiring a trustworthy contractor can be an intimidating task and based on my experiences I did not expect much, but I was pleasantly surprised. This company is not the cheapest, by far, but if you can get past the sticker shock and can afford them you will not be disappointed. A case of “you get what you pay for”. There were probably 10 or more employees involved at various points with this project and it went off like clockwork. Each party, based on their expertise, was called to the job to perform their function like you typically see on larger projects like house building, etc. Very efficient.
Here is what they did:
1) Buried a 2” PVC pipe with a tracer wire and ran ¾” PEX water line through it between the meter and the house. They were able to go through the original slab penetration, which is what I wanted, but did not expect them to be able to do.
2) Added a new box just downstream of the water meter with an isolation valve and pressure reducing valve (removed old PRV inside house).
3) Added a new box just before line enters the house so that if it were ever necessary in the future to repair or replace the line it would be much easier and with no digging.
4) Added a whole house carbon filter with automatic backwash along with a new outlet in the closet.
5) Replaced thermal expansion tank at no extra charge because it was installed improperly by the previous plumber.

These guys kept me informed every step of the way and made sure I knew how to operate everything and happily answered dozens of questions. They also tried their best to keep areas as clean as possible and then cleaned the work area very nicely when they were done.

Since so many were involved in this project, I know I will forget to mention more than one technician, but here are the ones that I can remember that worked on it:
Boots, DJ, Ethan, Mike, Shane, Troy, and Zack. I’m sorry to anyone I have failed to mention.

The reviews on Google really helped me to decide what to do and ultimately the review by Worth Sparks 2 months prior to my project is what sold me, so “thank you” Worth.

One Hour Heating & Air Conditioning

Address: 8916-1 Crump Rd, Charlotte, NC 28273, USA
Phone: (704) 703-4220
Website: https://www.onehourheatandair.com/charlotte/?utm_source=GMB&utm_medium=organic&utm_campaign=charlotte
Maps link: click here
Rating: 4.8
Rating count: 3579
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

One Hour Heating & Air Conditioning is a trusted and reliable source for heating and air conditioning services. The company has been in business for over 20 years, and has a team of experienced and certified professionals who are dedicated to providing quality service. One Hour Heating & Air Conditioning is committed to customer satisfaction, and offers a 100% satisfaction guarantee on all of its services. The company is also a member of the Better Business Bureau, and has an A+ rating.

Natalie Snell rated it 5/5: Jake was very professional, knowledgeable, and on time for the appointment. I appreciate him explaining the new device that was installed. He was also able to explain how the warranty process works moving forward. He also respected my preference for him wearing booties and a mask to protect my family from COVID-19. Overall, I would recommend One Hour Heating & Air Conditioning. I will continue to utilize them in the future.

Most relevant reviews:

Natalie Snell rated it 5/5: Jake was very professional, knowledgeable, and on time for the appointment. I appreciate him explaining the new device that was installed. He was also able to explain how the warranty process works moving forward. He also respected my preference for him wearing booties and a mask to protect my family from COVID-19. Overall, I would recommend One Hour Heating & Air Conditioning. I will continue to utilize them in the future.
Ken Chelcun rated it 5/5: One Hour contacts me when running maintenance specials. Callers are always knowledgeable and personable. Service rep Nick was on time and professional. Was also very helpful in explaining the services he was performing and the condition of my unit. Very thorough and time efficient service. I’ve been a One Hour customer for over 15 years. Thank you!!
Elisa Hurwitz rated it 5/5: Nick Ruxbury from 1 Hour Heating and Air did a phenomenal job evaluating the heating and air conditioning systems of a house, we are evaluating. He went through the trouble to explain to me how each system worked and what was broken in each. As bonus he also evaluated the ducts and crawl space. I highly recommend him and would call him again for help with AC systems any time!
Josh gave us an accurate and fair assessment of what it kind of system would work best. One hour heating also always tries to give us the best price.

They have replaced a system in another house for us, and it worked exactly the way they said it would.

I highly recommend Josh as well!
Diego Perez rated it 5/5: Highly recommend working with Ron Hayward. He is an expert in the industry and knows the local area well. What I appreciate most is that he operates with a service-first approach. He took the time to listen to our needs, educated us whenever we had questions, and worked to find us the best long term option based on our preferences. We consulted with several different companies for estimates prior to making a decision, and I was impressed to hear some of their competitors honor the fact that they couldn't beat the overall service, products, and warranty options that One Hour Heating & Air Conditioning offered us. Grateful for the customer service experience we received, would definitely work with Ron again.
Karen Motiska rated it 5/5: I found Tom very professional and highly knowledgeable. He made sure to answer all my questions and at the end he asked if there were any other questions that I might of forgotten. I was very excited when he also saved me more money which I needed.
I would highly recommend Tom for all your needs. Adam was my service technician who was very professional and highly knowledgeable of all the questions I. He made sure to stay until the furnace was running and I was happy. I would highly recommend Adam for the service part of installing a furnace and Tom the salesman for finding the best furniture to fit your budget..

Michael & Son Services

Address: 140 Dupree St, Charlotte, NC 28208, USA
Phone: (704) 444-0562
Website: https://www.michaelandson.com/charlotte?utm_source=GMBlisting&utm_medium=referral
Maps link: click here
Rating: 4.6
Rating count: 1926
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Michael & Son Services is a home repair and improvement company located in Charlotte, NC. The company has been in business for over 35 years and offers a wide range of services, including HVAC, electrical, plumbing, and appliance repair. The company has a team of experienced and certified technicians who are available 24/7 to provide emergency services. Michael & Son Services has a strong reputation for providing quality services at a fair price. customers have consistently praised the company for its professionalism, quality workmanship, and customer service.

catheriner51 rated it 5/5: My experience with Michael & Sons today was very positive. The initial check on my unit was thorough. It included going into the crawl space to check the compressor. And, I am so glad they did as they found black mold encompassing the unit! Their efforts may have saved my life! These guys are top notch representatives of your company. They sent James to review my options for replacing the heating system and installing a unit to prevent mold. James made me feel comfortable and well informed with deciding which unit to choose.

These men are the best of the best! Bravo!

Most relevant reviews:

Jordan Steady rated it 5/5: From the original phone call in, to our fantastic experience on-site with Carlos Arana, we would recommend Michael & Sons to anyone in the Charlotte area! I am a Realtor who used their services to complete a punch list on a house we have under contract. Carlos not only met expectations, but exceeded them by explaining everything to myself and the buyers, along with coming back a second time to ensure the job was done correctly/as needed. His professionalism, his kindness, his patience.. wonderful! Thank you! – Jordan (& Antoine @ Wedgewood)
Olivia Robinson rated it 5/5: Jody was our technician. He was amazing! Very personable and professional. Truly someone you feel comfortable bringing into your home and inviting back for dinner! I will say the services were a bit pricey for a leak detection (note not a repair) + faucet installation for $900. There were several additional rusted small parts he identified and replaced however we supplied the faucet parts.
Rosemary Pitts rated it 5/5: They installed my new air conditioner and furnace. They sales person was awesome. He was able to answer my and my wife’s questions. When we decided to use them we were told to was going to be 2 weeks before they could install the new system. Which I was willing to accept that but asked if they could move it in.
The very next day I got a call from the representative. He was an able to move it up. The. Next morning they were here installing the new system. The installers were also awesome. They did the install and cleaned up the mess inside and out. They explained the new. System to me and my son. There are such fine young men just like the sales representative. I have already recommended the to a whole bunch of people

I came from upstate New York in a small town and used the local business to get great service. It was so nice dealing with Your business It was like being back in my hometown
catheriner51 rated it 5/5: My experience with Michael & Sons today was very positive. The initial check on my unit was thorough. It included going into the crawl space to check the compressor. And, I am so glad they did as they found black mold encompassing the unit! Their efforts may have saved my life! These guys are top notch representatives of your company. They sent James to review my options for replacing the heating system and installing a unit to prevent mold. James made me feel comfortable and well informed with deciding which unit to choose.
These men are the best of the best! Bravo!
Ashlyn Mundy rated it 2/5: The bad: I needed one outside flood light replaced and one bathroom exhaust fan /light combo replaced. I already had the replacement fixtures on hand. Both of these things I could have done myself but to save myself the time I decided to pay someone for the convenience. Both jobs were super simple and when I booked the appointment online it gave an estimate for each job of $69. It in no way explained that $69 was merely the dispatch fee. For an hour of work they quoted me a price over $1,000. I said absolutely not and did not go through with the service. After the technician left I installed the flood light myself and since I still didn't want to deal with the exhaust fan, I called another company that had done good work for me in the past. They quoted me $225 to replace the exhaust fan. Michael and sons prices are nowhere near competitive or reasonable.
The good: I was able to easily book an appointment online and receive service the very next day. Also Carlos, the person dispatched to my home waved the dispatch fee when he realized there was a misunderstanding on the estimates given online. He was very nice.

Horne HVAC Charlotte

Address: 6805 Craig St, Charlotte, NC 28214, USA
Phone: (704) 321-4173
Website: https://www.hornehvac.com/
Maps link: click here
Rating: 4.9
Rating count: 1420
Opening Hours: Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Horne HVAC Charlotte is a leading provider of heating and cooling services in the Charlotte, NC area. They have been in business for over 25 years and have a reputation for providing quality services at a fair price. They offer a wide range of services including air conditioning repair, furnace repair, and heat pump repair. They also offer maintenance and installation services. Their technicians are highly trained and experienced, and they are committed to providing outstanding customer service.

Kenn Bullock rated it 5/5: Experience with Horne has been great. Ryan Pinner has been our tech and has done a great job. He is very personable and polite. He is also very knowledgeable. He has done our maintenance twice now and we are so happy with him that we have asked that he be our normal tech on all future maintenance visits. From the notifications of scheduled appointments to letting us know that staff is on the way has been great. We love the personal attention and service that Horne offers.

Most relevant reviews:

Kenn Bullock rated it 5/5: Experience with Horne has been great. Ryan Pinner has been our tech and has done a great job. He is very personable and polite. He is also very knowledgeable. He has done our maintenance twice now and we are so happy with him that we have asked that he be our normal tech on all future maintenance visits. From the notifications of scheduled appointments to letting us know that staff is on the way has been great. We love the personal attention and service that Horne offers.
Michael Christian rated it 5/5: Horne was very professional and timely. Ryan was a great technician that knew what he was doing and was able to complete the maintenance and repair in a timely matter.
1st time using Horne for device, It would be nice if they gave you a little heads up that they don’t carry the filters anymore and that you need to have them present before they get here so they can change out the filters on the HVAC system.

Overall great service.
Joseph K. rated it 5/5: Came highly recommended for mini split installation via the Duke Energy Referral program. They did not disappoint. They even sent a tech out for free to give me a second opinion on my existing system to validate indeed the repair costs would have outweighed full replacement. They sell Mitsubishi. I had a Fujitsu system prior (worst system I've ever experienced). Sales tech was the most thorough of any of the contractors that came out. I had some come out who didn't bother to even measure! Horne took pictures of everything and was responsive every time I had questions. I have requested a service contract as a result.
My folks were Hugh (sales), Nick (install), Jason (tech for second opinion), Bryan (install)
Casey Cummings rated it 5/5: We decided it was finally time to replace our 20+ year old HVAC system. We had Horne previously provide a quote and found their price and offering to fit our needs the best. Once we finally decided to move forward, Horne was able to have a sales technician visit us within 3 days. He (Hugh) was great in explaining all of our options to us to help us feel like we made the most educated decision. Our installation appointment was scheduled within 3 days of our downpayment which was very convenient. The technician's (Nick and Colby) communicated well and showed up promptly for the install. They kept our home very clean and we are very happy with the install. They also answered any questions that we had along the way. Overall we would definitely recommend Horne for any HVAC needs.
git din rated it 5/5: We have been Horne customers for a long time. Our old HVAC unit was showing its age and Tony our favorite technician – who is very experienced, knowledgeable and honest, gave us the breakdown of the new motor and coils which had gone bad after over a decade of service. We hence decided to go for a new unit instead. Forrest, Horne’s sales person came and saw our current system and duct vents etc. and guided us with the newer units and their benefits. He was patient with our questions, and we selected a HVAC with a higher SEER rating than our current one. Two days later we had Colby and Nick who came and installed the new unit. They were professional and even laid out floor protection so that nothing in our home would get dirty. They installed the unit answered our questions and gave us the information needed to use the unit.
On monitoring the unit we found that the cooling mode was not working and called Horne immediately. They sent Brian and Tony from their quality team, who inspected the system and found that some wires had got mixed up in the thermostat which they corrected immediately. Brian and Tony were very pleasant and professional to work with and were able to take care of the issue very quickly.

Further, we would like to mention Stacy at the office who was very great to work with. She was professional and pleasant and got things organized quickly for us. It was great experience overall and whom ever we worked with at Horne provided great service. Thank You!

Bradham Brothers, Inc. Heating, Cooling and Electrical

Address: 6128 Rozzelles Ferry Rd, Charlotte, NC 28214, USA
Phone: (704) 912-1456
Website: https://www.bradhambrothers.com/
Maps link: click here
Rating: 4.9
Rating count: 1303
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

The Bradham Brothers are a family-owned business that has been providing quality heating, cooling, and electrical services to the Charlotte, NC area for over 50 years. They are dedicated to providing their customers with the best possible service and have a team of highly skilled and experienced technicians who are always ready to help. The company is also known for its competitive pricing and offers a wide range of services that are sure to meet your needs.

Kay Riley rated it 5/5: I started using Bradham Brothers 8 years ago and have been so impressed with their quality work, professionalism, and honestly. The technicians are always very respectful and knowledgeable, and they don’t try to sell you something you don’t need. Bradham Brothers is the best heating and air conditioning company I’ve ever used and I highly recommend them.

Most relevant reviews:

Justin Bossert rated it 5/5: Great service and professionalism by Daniel, Matthew, and Josh. Communication was great, price was great, and service was above and beyond. Here's a quick example; another company had replaced our first furnace a year ago but the protective cap at the top of the exhaust pipe was missing. Matthew and Josh didn't just inform me about it but they just automatically put a cap on it for us, no charge or anything. Highly recommend giving them a call.
Kay Riley rated it 5/5: I started using Bradham Brothers 8 years ago and have been so impressed with their quality work, professionalism, and honestly. The technicians are always very respectful and knowledgeable, and they don’t try to sell you something you don’t need. Bradham Brothers is the best heating and air conditioning company I’ve ever used and I highly recommend them.
JSS rated it 5/5: I am very pleased with the job done by Bradham in replacing my furnace. I was without heat and hot water. Within an hour of calling Bradham, they were at my door. I also like the way they texted me to let me know (with a photo) who was coming to do the work. The two young men who installed the new furnace (Matt and Tim) were very knowledgeable and so nice about explaining what they were doing. They answered all of my questions. They cleaned up everything before they left. Very nice to deal with. Highly recommend this company!
Linda Stubbs rated it 5/5: Bradham Brothers arrived very quickly on Christmas Day despite many outages due to the extreme cold. They were cheerful, polite, and quick to take care of a frozen drain and other maintenance issues that had stopped our furnace working. We have been their customers for many years and we have always found them to be reliable and pleasant. I highly recommend this company.
Jim Beckom (Jim and Tammy) rated it 3/5: Several years ago, I used Bradham Brothers to install 2 sets of air/heat systems (upper and lower). They did a great job, are really nice people, and offered a good price. I highly recommended them to neighbors, who all went with Bradham and had similar experiences.
However, over the last couple of years, I have had 2 issues pop up: one ended up being something covered under warranty, and most recently a gas line leak. For the warranty work, they a service fee of around $90, and for the leak they charged me for the repair AND the same service fee. It would seem to me, service fee should be waived if a repair is done, especially on the warranty item.

Acosta Heating, Cooling, & Electrical

Address: 3915 Stuart Andrew Blvd, Charlotte, NC 28217, USA
Phone: (704) 612-8222
Website: https://www.acostainc.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing
Maps link: click here
Rating: 4.7
Rating count: 1218
Opening Hours: Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

If you're in need of a reliable heating, cooling, or electrical company in the Charlotte, NC area, look no further than Acosta Heating, Cooling, & Electrical. The company has a team of highly skilled and experienced professionals who are dedicated to providing quality services to their customers. They offer a wide range of services, including air conditioning repair, furnace repair, and electrical services. They also offer a 100% satisfaction guarantee, so you can be sure that you're getting the best possible service.

Dave Raleigh rated it 5/5: I use Acosta for all of my maintenance needs for my home and business, so when it was time for a new unit I gave them an opportunity to quote which I compared against two other vendors. The quotes were all in the same range so I went with Acosta due to warranty and previous experience, and I’m glad I did. The variable Lennox system Eric recommended is nearly silent and the comfort level of the house is great without extreme amounts of air howling through the vents. Initially there was some troubleshooting which John fixed conclusively and methodically. Service levels I’ve come to expect from Acosta, 10/10!

Most relevant reviews:

amanda woodbury rated it 5/5: We had our ac go out right in the dead of summer with 105 heat index and just got home with a new born. We called all the competitors and people were so rude and availability was terrible. Some saying it would be 6-8 weeks before they could install a new unit. I called Acosta and Jasmine answered the phone and was seriously so incredibly nice and helpful. She heard me out and was super responsive and had someone out to me within hours. Jeremy came and quoted a new unit. He was extremely professional. Also he was very honest on what we needed and didn’t need. Jamie and Chris came and installed the next day. We could not have asked for better service all around! Couldn’t recommend Acosta more!
Josh Pickles rated it 5/5: Of the 4 contractors i had out to give me a quote Acosta was the only one who was trying to sell me an effective HVAC unit at a reasonable price. Every other contractor had some kind of payment plan or service guarantee (Acosta offered almost as good guarantees) that they tried to attach to the price of a new unit. Straightforward, effective company. Can’t thank Josh and his crew enough for their help.
Dave Raleigh rated it 5/5: I use Acosta for all of my maintenance needs for my home and business, so when it was time for a new unit I gave them an opportunity to quote which I compared against two other vendors. The quotes were all in the same range so I went with Acosta due to warranty and previous experience, and I’m glad I did. The variable Lennox system Eric recommended is nearly silent and the comfort level of the house is great without extreme amounts of air howling through the vents. Initially there was some troubleshooting which John fixed conclusively and methodically. Service levels I’ve come to expect from Acosta, 10/10!
Bill Bradford rated it 5/5: When I bought my house 9 years ago, the AC unit died a few months later. Acosta was the company I chose to repair or replace it. They did a terrific job. I have them perform regular tune-ups and maintenance on my furnace and AC units ever since. They are trusted partners in keeping my home comfortable both summer and winter. They are friendly, professional, knowledgeable and provide great HVAC services.
Lacey Conboy rated it 5/5: Acosta has been amazing. We replaced our old AC unit using them and from start to finish amazing service and quality work. From the salesman Matt that first came to our home to the techs who installed the ac and thermostat everyone was exceptional. With ac install they did inspections a few months after to make sure everything was working smoothly. They even sent out one of their electricians Tony to inspect the breaker after install. Quality work.
Several months later we had an electrical issue (unrelated to ac) and called Acosta back for their electrical service. Tony came out again and diagnosed the issue and repaired the issue. He does quality work and cares about his work. And it shows he tested many things to make sure his initial diagnosis was 100% the issue.
I could not recommend Acosta enough and would use them again without hesitation they're just a great company with exceptional staff who knows their stuff.

Komfort Air Service Experts

Address: 8107 Arrowridge Blvd Suite Q, Charlotte, NC 28273, USA
Phone: (704) 566-3678
Website: https://www.komfortairexperts.com/
Maps link: click here
Rating: 4.9
Rating count: 830
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Komfort Air Service Experts is a trusted source for quality HVAC services in Charlotte, NC. The company has a team of experienced and certified professionals who are dedicated to providing the best possible service to their customers. They offer a wide range of services, including air conditioning and heating repair, installation, and maintenance. They also offer a variety of energy-efficient options, such as ductless mini-splits and geothermal systems.

customers have consistently praised the company for their quality workmanship, fair pricing, and excellent customer service. They have also said that the technicians are knowledgeable and friendly, and that they are always willing to go the extra mile to ensure that their customers are satisfied. If you are in need of quality HVAC services in Charlotte, NC, Komfort Air Service Experts is a great option.

Mike Vaughan rated it 1/5: Do not use this Co!! We had them install a furnace, while installing they broke a drain line that flooded and caused the ceiling to collapse. They blamed us! After discussion, they repaired the ceiling. The County inspector came to inspect installation which failed and the inspector about fell through the ceiling because of damage done at install. Komfort Air scheduled a apt to come out and finish the job so inspection would pass, called and canceled the apt, its been 3 weeks with no communication. Beware!!

Most relevant reviews:

Elizabeth Turgeon rated it 5/5: We love our new air conditioning & heating systems. We knew our bill would decrease, but ours have been cut in half & this summer we have kept our A/C at a cooler temperature than we ever have before. The system is quiet and our air feels cleaner. Very pleased with the service & installation.
Sandy B rated it 5/5: Antoine is a wonderful person and technician. He has been with us for while. I always know that he does a great job. Jason helped so much explaining different options with no pressure at all. I asked questions and he provided answers. I have been with this company for a while and now buying a more efficient system. !!!!!They care about us and our happiness with their team; and a team they are! Cannot wait for my new system!
Karen Barnes rated it 5/5: We had a new unit installed yesterday. It wasn’t running correctly. We called this morning. Trevor came out by 10am and spent 2 hours underneath the house making sure everything was working. He was knowledgeable, helpful and very kind. He spent extra time insuring we had everything running smoothly and went above and beyond. Thank you for your service. He was an excellent technician.
Christopher Stokes rated it 1/5: I hired Komfort Air on September 27, 2021 to replace air ducts throughout I was told by the sales rep ‘Jason’ that this was a 2-day job. Fast forward to today October 17, 2021, the job is yet to be completed.
On day 1 the technician came and the truck wasn't loaded correctly the material was from their previous job so they had to go back and pick up the correct material.

On day 2 the technician were suppose to arrive between 8-10 AM but they never showed. After waiting around until noon I called the sales rep no answer, called customer service and was told I should have received a call earlier that day saying they have to reschedule due to lack of materials.

The next time they were supposed to finish and after going beyond to check they forgot to replace the return system b/c the sales rep never took the proper measurement (the same case will the grills). Lastly, material was left for me to disposal and to compensate for such horrific service I was told I would receive a email with the details on Tuesday, October 12, 2021 and as of today the 17th nothing.

Bottom line, double-check their work and except delays!
Mike Vaughan rated it 1/5: Do not use this Co!! We had them install a furnace, while installing they broke a drain line that flooded and caused the ceiling to collapse. They blamed us! After discussion, they repaired the ceiling. The County inspector came to inspect installation which failed and the inspector about fell through the ceiling because of damage done at install. Komfort Air scheduled a apt to come out and finish the job so inspection would pass, called and canceled the apt, its been 3 weeks with no communication. Beware!!

Andersen Heating & Cooling

Address: 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA
Phone: (704) 476-1342
Website: https://www.andersenservices.com/?utm_campaign=gmb
Maps link: click here
Rating: 4.9
Rating count: 741
Opening Hours: Monday: 7:30 AM – 12:00 AM
Tuesday: 7:30 AM – 12:00 AM
Wednesday: 7:30 AM – 12:00 AM
Thursday: 7:30 AM – 12:00 AM
Friday: 7:30 AM – 12:00 AM
Saturday: 7:30 AM – 12:00 AM
Sunday: 7:30 AM – 12:00 AM

If you're looking for a reliable and affordable heating and cooling company in Charlotte, NC, then Andersen Heating & Cooling is a great option. The company has a team of experienced and certified technicians who are available to help with all your heating and cooling needs. They offer a variety of services, including repairs, installations, and maintenance, and they're always willing to go the extra mile to make sure you're happy with the results. In addition, they offer a 100% satisfaction guarantee, so you can be sure you're making a good investment when you choose Andersen Heating & Cooling.

livingston timsuren rated it 5/5: The two technicians that showed up to replace an AC unit were awesome. Shout out to Allen and Dalton for being professional, courteous and resourceful. They answered all my questions and went above and beyond when it came to the installation of the new AC unit. They walked me through each step and were very informative. I highly recommend Andersen H&C to anyone who is looking for any type of service for their house.

Most relevant reviews:

Michael and Ann Browning rated it 5/5: Our Goodman system was nearly 16 years old and we were considering replacing the entire system. The original Goodman system was installed by Andersen and Andersen technicians kept it running during that time. We wanted to bring our HVAC system up to date so we contacted Andersen. They sent Omar Abundez and his assistant, Masin, out to check on our Goodman system. We decided to purchase a new system because we didn't want to pay money for fairly expensive repairs on our old system. We agreed on a new Rheem system on 3/14/2022. The very next day Omar and Masin were here at 9:00 They took our old system out, put our new system in and it was up and running by 1:00pm. Our furnace is in the attic accessed by pull down stairs. It isn't an easy task getting anything up there. They took out the old furnace and put the new one up there without any damage what so ever of any kind. They were great to work with and we were extremely pleased with their courtesy, their willingness to answer any and all of our questions, their installation work and their promptness. They cleaned up the attic and everything downstairs and we didn't have to do anything. They were awesome. We would highly recommend Omar and Masin if you ever get the option of having them do your installation.
Pascal de Hesselle rated it 5/5: Garrett and Paul were timely, professional and got our installations done. It was a great experience. And Andersen H&C has been servicing our prior units for years. It's a reliable company that we've been very happy with.
livingston timsuren rated it 5/5: The two technicians that showed up to replace an AC unit were awesome. Shout out to Allen and Dalton for being professional, courteous and resourceful. They answered all my questions and went above and beyond when it came to the installation of the new AC unit. They walked me through each step and were very informative. I highly recommend Andersen H&C to anyone who is looking for any type of service for their house.
MSW social work rated it 5/5: Jason H. from Andersen Heating serviced my system and it was a professional and educational experience! Jason took time to explain his process of checking my system and made recommendations that would improve the performance of my system. It’s always overwhelming for me when technicians come to my home but Jason made me feel very comfortable. Great service. Thank you.
Hunter Hirsch rated it 5/5: Great experience! Fast, friendly, and easy to work with. We had to replace our heating system and Andersen was able to complete the work within 48 hours of scheduling. The crew was courteous and professional. They kept a clean site and finished within a few hours (removal and install). I would recommend them to anyone in their service area – thanks again!

Travis Crawford Heating Cooling & Plumbing

Address: 7706 Pence Rd, Charlotte, NC 28215, USA
Phone: (704) 286-1570
Website: https://traviscrawfordhvac.com/?utm_source=GBP&utm_medium=organic&utm_campaign=HCBS_GBP
Maps link: click here
Rating: 4.9
Rating count: 566
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

If you're looking for a reliable, professional, and affordable heating, cooling, and plumbing company in the Charlotte area, look no further than Travis Crawford Heating Cooling & Plumbing. Customers rave about the company's great customer service, quality workmanship, and competitive prices. Whether you need a new AC unit installed, your plumbing repaired, or your furnace serviced, you can count on the team at Travis Crawford to get the job done right.

Kelly Leslie rated it 5/5: Both Joey and Chris worked at our house. They installed new coils, performed maintenance on our units, ran wire to relocate our thermostat and replaced two thermostats with smart thermostats. They were both courteous, respectful, kind, efficient and professional. They both took the time to answer any and all questions that my husband and I had. Travis Crawford’s pricing was competitive and the workmanship was exceptional. We are happy to call them our new HVAC service providers and look forward to having Joey and Chris service our systems in the future. Very happy customers!

Most relevant reviews:

Andrew Kemmer rated it 5/5: We had a new air handler and ac unit installed. We live in a high rise condo and the logistics are a bit more challenging. Travis Crawford does residential and commercial and have a lot of experience handling a variety of jobs. I really appreciated the free consultation – the technician, Kyle, came out, diagnosed the issue and then was able to provide a price quote at the same appointment. It was very helpful to talk to a technician about the options and prices and not a salesman.
We got scheduled within two days and JD and Wes are installation specialist. They handled all the logistics and were full service. I didn't have to help them figure anything out. They talked to onsite staff and were so self sufficient and professional. The install went great. A do what it takes attitude and the job was done right! Thanks guys!
Linda Fraley rated it 5/5: This company is top notch. Kyle came out and explained everything that I needed to do. David, Hickory and Wes did an amazing job with the install. These guys were courteous, prompt and so patient with all of my questions. I would recommend this company for any of your heating and cooling needs. Travis Crawford did an amazing job!! Thank you
Jerry Jenkins rated it 5/5: There's never a good time for your heat to break down but Jared was the tech that spent much of his weekend getting me price quotes and helping me by going over all of my options. He went above and beyond and never made me feel pressured. He assured me that I would be back up and running with a new system in no time. When it came time for the install Josh and Chris did an awesome job. They were laid back, down to earth, polite, and thorough. They were respectful of my property and treated my home like it was their own. They spent extra time going over things and answering all of my questions. The office staff was also friendly and kept me in the loop every step of the way. Doing business with this company was a great experience all around. They really do live up to the highest standards.
Kelly Leslie rated it 5/5: Both Joey and Chris worked at our house. They installed new coils, performed maintenance on our units, ran wire to relocate our thermostat and replaced two thermostats with smart thermostats. They were both courteous, respectful, kind, efficient and professional. They both took the time to answer any and all questions that my husband and I had. Travis Crawford’s pricing was competitive and the workmanship was exceptional. We are happy to call them our new HVAC service providers and look forward to having Joey and Chris service our systems in the future. Very happy customers!
Eric Santos rated it 5/5: Throughout the entire process the team at Travis Crawford were professional and courteous. I've had many companies come to my home and do work over the last few years and none were as good as this team. Jared, the field tech, who initially came out was very knowledgeable and helpful when it came to understanding my options. The crew that came out for the installation of my new HVAC system were courteous, professional, and respectful of my home. Special shout out to Hickory, who went above and beyond in helping us. Overall I'm pleased with the service provided and would highly recommend them for installation.

Sky HVAC Air Conditioning and Heating

Address: 4400 Stuart Andrew Blvd Suite N, Charlotte, NC 28217, USA
Phone: (704) 859-8681
Website: https://sky-hvac.com/charlotte/
Maps link: click here
Rating: 5
Rating count: 453
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Sky HVAC Air Conditioning and Heating is a top-rated air conditioning and heating company located in Charlotte, NC. The company has been in business for over 10 years and has a team of highly trained and experienced technicians. The company offers a wide range of services, including air conditioning repair, installation, and maintenance, as well as heating repair and installation. Sky HVAC has a reputation for providing high-quality services at competitive prices, and for its customer service. The company has a 5-star rating on Google, with customers praising its quality workmanship, fair prices, and friendly staff.

James Sibley rated it 5/5: I have been using Sky HVAC for years for routine service. I recently had to have a new system put in and got 6 quotes. Sky’s quote was by far the best and for a better unit! The installation techs Marc and Sonny arrived early and finished sooner than quoted. They were excellent and very professional. I highly recommend Sky HVAC.

Most relevant reviews:

James Sibley rated it 5/5: I have been using Sky HVAC for years for routine service. I recently had to have a new system put in and got 6 quotes. Sky’s quote was by far the best and for a better unit! The installation techs Marc and Sonny arrived early and finished sooner than quoted. They were excellent and very professional. I highly recommend Sky HVAC.
Kishore G. rated it 5/5: Making a decision to replace your HVAC system is not easy. It's expensive, you're unsure who to trust and it feels like you've heard it all before just to be disappointed. My experience working with Brandon at Sky HVAC was exceptional. I had 2 units replaced. Brandon was easy to work with. He took the time to understand what I needed and worked with me to find the best configuration that aligned with my budget. He kept me updated regularly and delivered on him commitment. Every business out there talks about great customer service. Very few actually deliver it. Sky HVAC & Brandon delivered exceptional service. I highly recommend Sky HVAC and would use them again for any HVAC related work.
G Owens rated it 5/5: I contacted three companies to quote my AC/Gas heat HVAC replacement. Two were excellent and one, not so much. Chuck from Sky Air Conditioning and Heating Charlotte contacted me to setup a time for a free quote. He arrived on time, introduced himself and we immediately began a once over of my current system. He found one small item that would have to be changed out to meet current code. My current one is 26 years old. He also looked at my electrical panel and noted the current AC breaker ( just the breaker ) would need to be replaced to account for more efficient systems than 26 years ago. In addition to thoroughly going over the inside portion of the unit he also went into the space above the garage to inspect the venting pipes. When complete and giving me detailed explanations of everything involved he said he would work up the quote to send to me. After he left, within 30 minutes I had 2 detailed quotes sent to me and called me to let me know they were sent. Cut to the chase, the second quote I had was only about a $300 difference and that salesman was also very professional and not pushy. I felt comfortable with either company. The third one I could not get out of my house fast enough.
Chuck was very professional, explained everything without getting too technical, zero hard sell tactics and not in the least pushy. In the end I went with Chuck and Sky AC *AND* they were offering 60 month financing at 0%. My install is scheduled for 11/7/22 and hopefully I will have a glowing review once it’s installed. Thanks Chuck
nancy merrick rated it 5/5: Sonny arrived on time and was very professional and courteous. He answered my questions updated me on the status of our unit. He was respectful of our home.
Nice job.
This visit was for routine maintenance but our first encounter with Sky was for a repair. I was pleased with that and decided to sign up for the regular maintenance. They are a quality company that is easy to work with
My only con is that a 4 hour window for the tech to arrive for a scheduled maintenance seems a bit much. They did a good job of letting me know when he was on his way but I had to block off the whole second half of my day until I knew. It is understandable for a repair but not a scheduled maintenance. Overall though I definitely recommend Sky and Sonny (and no they didn't pay me to say that : )
Anne Moebes rated it 5/5: My father used to say "An honest person will never be without work". Any company that promises they don't make mistakes is lying to you. Everyone makes mistakes. But, it's the company that has the integrity to admit them and make them right that I want a long relationship with; in this case, that's Sky HVAC.
My HVAC system had an evaporator coil leak; it was misidentified by my former HVAC contractor for over a year; indeed, they even charged me to replace refrigerant a few times. Clue? But when my energy bill soared, and the system continued to pump out cold air, I just knew something was wrong. So I called Sky HVAC. Frankly, a less seasoned technician for Sky also initially missed the leak. But, cudos to Sky because when I called back, they immediately (same day AFTER HOURS) sent their senior technician Patrick out free of charge. This guy is amazing. He accurately identified the leak and within a week replaced the coil and checked the system thoroughly and now it's working better than ever. He was incredibly thorough, knowledgeable, honest, fair, smart and courteous. And my hat's off to Sky as well for sending Patrick out so quickly, after hours, on a Friday night no less, free of charge, and adjusting the bill to accommodate for any previous error. Needless to say, that's the company I want to do business with. Obviously they get that it takes a lifetime to build a reputation and a split second to lose one.

I signed up for their maintenance plan, and if I have to replace anything else in the future, Sky will be my call; and i'll be asking for Patrick as my technician. Good job!