10 Best HVAC maintenance and repair services in Raleigh, North Carolina

If you're looking for the best HVAC maintenance and repair services in Raleigh, North Carolina in the area, you've come to the right place. In this article, we'll highlight the top 10 HVAC maintenance and repair services in Raleigh, North Carolina in the area, based on popularity and ratings. We'll provide useful information about each place, so you can make an informed decision about which one is right for you.

Table of Contents

Michael & Son Services

Address: 4001 Atlantic Ave, Raleigh, NC 27604, USA
Phone: (919) 278-7841
Website: https://www.michaelandson.com/raleigh?utm_source=GMBlisting&utm_medium=referral
Maps link: click here
Rating: 4.7
Rating count: 5544
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Michael & Son Services is a family-owned and operated business that has been providing quality plumbing, heating, and air conditioning services to the Raleigh, NC area for over 35 years. Michael & Son Services is dedicated to providing their customers with the best possible service, and their reviews reflect that commitment. Customers consistently praise the company for their prompt and professional service, as well as their reasonable prices. Michael & Son Services is a trusted name in the Raleigh area, and their reviews reflect that trust.

Craig Landes rated it 1/5: We've used Michael & Sons before, and assumed they would be perfect to replace an old mechanical thermostat in a single-stage system, with a non-programmable digital Emerson. We bought the thermostat and had it already, and only wanted help with some confusing wiring. We figured the $90 "diagnostic" charge, then maybe $50. It would be nice if the "diagnostic" charge was part of the final charges, but no. That's separate. Okay, but at least it makes business sense.

When the "diagnostic" was completed, the estimate to do the installation was $288.75. Then there was North Carolina tax of $27.39. So including the "diagnostic" charge and tax they wanted $405.14. Are You Kidding Me?!!

This was the last time we'll ever call Michael & Sons. It's sad that the corporate leaders are now so greedy for money they no longer have any interest in customers. The technician was really excellent (they all are!), and was as shocked as we were at the computer-generated estimate. He checked with the office, and was told that's the price.

Good-bye Michael & Son. Alas; for we knew you when you were a decent company.

Most relevant reviews:

H Smith rated it 5/5: Brandon, licensed electrician, was beyond awesome!!!! if you have Services done you should definitely ask for him. He was very knowledgeable and provided excellent services. He was patient, respectful to my home, and gave several options for install. I thought that the companies prices would not be competitive but I was absolutely wrong. The prices are competitive. He installed 4 customer provided wired smoke alarms and replaced a GIF receptical in the kitchen. He was efficient and completed the job in a timely manner. Thanks Brandon. Michaels & Sons has a superior 👏 electrician.
Marissa Schmid rated it 5/5: Our experience with Daegan was nothing short of great! From the minute he entered our home he was very friendly and respectful. We had him come in to add a few boxes for various light fixtures around the house, and one light he moved over for us within the room. He took his time, and he kept me involved in the decision making process which I really appreciated! Even after staying longer than I’m sure he planned, he ended up installing one of the light fixtures for us because we didn’t have the right tools. He did a fantastic job, and we will surely have him back in the future!
Zachary Williams rated it 5/5: I had a couple of loose light fixtures and one in a very difficult to reach area. Daegan came out to diagnose the issue and came back the next week to complete the work. He was extremely quick with the repairs and even noticed we had a loose doorknob and unprompted just fixed it real quick. My wife and were impressed with his level of service and professional and helping us find the most cost efficient options as well. I'll definitely be using them for future needs!
Brad theDad rated it 5/5: Great service and support. Called and spoke to a very nice individual. Received a text notifying me of the appointment confirmation for later that day. Their tech called and let me know he could come earlier and wanted to know if we could accommodate. I said that we could and a few minutes later received another text with a picture of the employee, Pete, that was coming, along with some of their hobbies. Very cool. When Pete arrived, he was very courteous, respectful, knowledgeable and willing to help and answer all our questions. Pete recommended a few options, we chose the best one for our needs and Pete got to to work removing our old water heater and installing a new one. From the time I called to the time Pete finished was approximately 4 hours. Their price was comparable with other plumbing companies and Pete’s expertise and attitude put them on top, even though they were $100-$200 more than the other company. Very satisfied with our decision to use Michael and Sons.
Craig Landes rated it 1/5: We've used Michael & Sons before, and assumed they would be perfect to replace an old mechanical thermostat in a single-stage system, with a non-programmable digital Emerson. We bought the thermostat and had it already, and only wanted help with some confusing wiring. We figured the $90 "diagnostic" charge, then maybe $50. It would be nice if the "diagnostic" charge was part of the final charges, but no. That's separate. Okay, but at least it makes business sense.
When the "diagnostic" was completed, the estimate to do the installation was $288.75. Then there was North Carolina tax of $27.39. So including the "diagnostic" charge and tax they wanted $405.14. Are You Kidding Me?!!

This was the last time we'll ever call Michael & Sons. It's sad that the corporate leaders are now so greedy for money they no longer have any interest in customers. The technician was really excellent (they all are!), and was as shocked as we were at the computer-generated estimate. He checked with the office, and was told that's the price.

Good-bye Michael & Son. Alas; for we knew you when you were a decent company.

ARS/Rescue Rooter Heating Cooling Plumbing

Address: 641 S New Hope Rd, Raleigh, NC 27610, USA
Phone: (919) 367-3793
Website: https://www.ars.com/raleigh?utm_source=SIQ&utm_medium=Listings&utm_campaign=Google
Maps link: click here
Rating: 4.5
Rating count: 2780
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

ARS/Rescue Rooter Heating Cooling Plumbing is a company that offers a wide range of services related to heating, cooling, plumbing, and more. They have been in business for over 20 years and have a team of highly trained and experienced professionals. They are committed to providing excellent customer service and quality workmanship. Their prices are fair and they offer a variety of financing options to help make their services more affordable.

Janice McSweeney rated it 5/5: Free estimate (other places charged over $100 to send someone out for diagnostics) and quick (I called on Friday, they came on Monday), but expensive (over $4000 for a water heater replacement).

The install was done by different guy than the estimate. He did mostly fine, although I had to help him get the old water heater drained. A third guy game to inspect the installer's work. He had to send the installer back out to correct caulking around the vent duct, and even that still sucked – he used red caulk on the exterior of our light gray house, so now I'm going to have to cover that with white or gray just so it doesn't look awful.

In the name of "bringing our house up to code" they also charged us $500 to install a water pressure reduction valve, so now it takes longer to fill the coffee pot, the shower isn't as invigorating as it used to be, and watering the lawn takes longer.

Ultimately, we now have nice clean hot water, so it's all good.

Most relevant reviews:

Dorothy Birmingham rated it 5/5: Ray came out and was able to replace our blower motor on our air conditioner. He's an excellent repair person and deserves a five-star rating. I also had the pleasure of working with Colin Felton the general manager at the Raleigh location. He's a very congenial person person and aims to please. I was very happy with the results since they replied promptly and took of the repair ASAP. Thank you Ray and Colin for a good experience.
Janice McSweeney rated it 5/5: Free estimate (other places charged over $100 to send someone out for diagnostics) and quick (I called on Friday, they came on Monday), but expensive (over $4000 for a water heater replacement).
The install was done by different guy than the estimate. He did mostly fine, although I had to help him get the old water heater drained. A third guy game to inspect the installer's work. He had to send the installer back out to correct caulking around the vent duct, and even that still sucked – he used red caulk on the exterior of our light gray house, so now I'm going to have to cover that with white or gray just so it doesn't look awful.

In the name of "bringing our house up to code" they also charged us $500 to install a water pressure reduction valve, so now it takes longer to fill the coffee pot, the shower isn't as invigorating as it used to be, and watering the lawn takes longer.

Ultimately, we now have nice clean hot water, so it's all good.
Timothy Bunn rated it 3/5: I Initially contacted the company to arrange plumbing repairs on 01/13/23 and made an appointment for 01/15/23. I was contacted shortly after and the appointment was changed to 01/16/23. No one came and no one called.
I contacted the company the morning of 01/17/23 and Mr. Travis Gibson came about lunch time. He apologized for the oversight and performed an inspection to identify the problem and actions needed to correct it. He was courteous, professional and informative. He said he would draw up a proposal showing work to be done and a cost estimate and would email it to me.
A week went by and I didn’t hear anything. I contacted the company again on 01/23/23. It was discovered that my email address was incorrect. The correction was made and I was told the information would be sent soon. It was not.
I called again on 01/30/23 and expressed my disappointment. I was told the plumbing supervisor would contact me in 20 minutes. She did not. Mr Gibson contacted me later in the day and we talked about the problems. He got everything done. He sent the proposal and got approval for the job and took care of everything else. He is the only reason I didn’t call someone else to do the job. Mr. Gibson came on 02/08/23 and worked for several hours to complete the job. As before, he was courteous, professional and informative. He was neat and took extra precautions to avoid making a mess in the home and he cleaned prior to leaving. If I do business with this company again it will be because of Mr. Gibson. He was the only one that seemed to care and the only one that acted on my behalf.
T Dozier rated it 1/5: I had these guys take the contract a while back when I was soliciting for a reputable company. Me being a first time home owner I was clueless regarding either having repairs done on my water heater or having it entirely replaced. I may have been taken for a ride because I was recommended on having it replaced completely. They came and installed the unit but it was poorly installed. I would’ve done the review but never received the email from the office. You may need to invest in step ladders for your crew because they used a plastic chair I had sitting in my garage and nearly broke it. I am not using these guys again.
Lori Greco rated it 1/5: Where do I begin. If I could give them less than 1 star I would.. my heater went out Thursday 10/20. Scheduled a service call between 2-5. Came home from work waited all evening no show no call.received a text stating someone in dispatch wouldn’t call, never received a call. I called the customer service center several times that night( it was a cold night) was told someone would call but they never did. At 9pm that night rescheduled for the following day for a service call between 10-2. Took off from work again. No show no call. Again did receive a text confirming my appointment and was told someone would call me but they never did. Received a text Saturday morning 10/22 at 10 am starting someone was on the way. I was at work at the time and my husband was not home . Called my husband so he had to change his plans and head back to the house to meet the tech. Was told we needed a gas valve replacement and someone would call us to make sure we wanted the work done before they would order the part. Surprise! no call. Called corporate customer care was told our business was very important. Give him 48 hours to call the branch and he would get back to us. Guess what? No call. We left a message on his machines Tuesday 10/25 and still no call . Today is Saturday 10/29 and still no call. We do not know if the parts been ordered. Throughout this ordeal was have called and spoke to several people who assure us they will look into thing and get back with us. I understand that they are probably under staffed but someone could s as least call and let us know what going on. At this point I would like to call somebody else to do the job but we purchased a unit for them and it’s still under warranty. It’s less than two years old. We paid $170 for the original service call and do not want to call another company to order this part and pay for another service call. We are very patient people But this is beyond ridiculous. This is very unprofessional for a corporation this large.

Streamline Services Plumbing, HVAC & Electrical

Address: 6521 Mt Herman Rd, Raleigh, NC 27617, USA
Phone: (919) 335-8831
Website: http://streamlineplumbinginc.com/?utm_source=gmb&utm_medium=organic
Maps link: click here
Rating: 4.9
Rating count: 1770
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

If you're looking for a company that can take care of all your plumbing, HVAC, and electrical needs, look no further than Streamline Services. Customers rave about the company's customer service, fair pricing, and quality workmanship. You can expect a hassle-free experience from start to finish, and peace of mind knowing that your home is in good hands.

heidi tolbert rated it 5/5: Got a whole new HVAC system installed and the customer service has been over the top fantastic! I can reach a real person 24/7 and I love my new system! The house is consistently cool and now we don’t fry up on the second floor in the bedrooms. I highly recommend Streamline! Today I needed some help with my thermostat they installed and someone was out to help same day. Awesome!

Most relevant reviews:

heidi tolbert rated it 5/5: Got a whole new HVAC system installed and the customer service has been over the top fantastic! I can reach a real person 24/7 and I love my new system! The house is consistently cool and now we don’t fry up on the second floor in the bedrooms. I highly recommend Streamline! Today I needed some help with my thermostat they installed and someone was out to help same day. Awesome!
Stephen rated it 5/5: First time I've used Streamline was yesterday for an urgent hot water heater replacement at a rental property. I called around 8am and they had Tom out before noon. Tom was outstanding. Extremely friendly, genuine and likeable guy who obviously knew his stuff. They were respectful of my time allowing me to go about my day while the work took place. So I spent maybe a total of 30 minutes on site for the entire day. Would certainly recommend Streamline!
Christine Fox rated it 5/5: We've been using Streamline for a few months and have been very happy with their service. Josh was very helpful in explaining the challenges with our current system and arranging to have John come out (same day) to discuss options and provide a quote to replace. Within 48 hours, Tyler and Cole arrived to install our new system. They were on time, diligent and responsive to questions. We appreciate their overall service. Thank you!
Lee Acosta rated it 5/5: We were having trouble with our kitchen under the cabinet lighting, we contacted Streamline for service, they sent Ron Jaime, electrician technician, he arrived within time we were told, Streamline's communication keeping us posted on his arrival was excellent. He was very knowledgeable, professional and was very thorough. We decided to get all new lighting fixtures in Kitchen and Laundry Room, switching to LED lighting. We just finished the job yesterday, we are so happy with these LED fixtures, also very happy we'll never have to replace bulbs again! I would definitely use this company again and highly recommend them. Many thanks for a smooth transaction from start to finish, so happy that we converted to LED lighting!
Kenny Langley rated it 5/5: After a phone call, a technician was at our home in two days and communication was excellent. Cameron was great – professional, kind, and explained everything he was doing along the way. Did a great job checking two light fixtures and installing a smart light/cam over the driveway. Cleaned up everything afterward, too! Price was higher than expected, but isn’t everything these days? Overall, I recommend.

Service Experts Heating & Air Conditioning

Address: 2815 S Wilmington St, Raleigh, NC 27603, USA
Phone: (919) 836-8310
Website: https://www.serviceexpertsraleigh.com/
Maps link: click here
Rating: 4.7
Rating count: 1681
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Service Experts Heating & Air Conditioning is a company that specializes in heating and air conditioning services. They have been in business for over 20 years, and have a team of experienced and certified technicians. They offer a variety of services, including installation, repair, and maintenance. They also offer a 100% satisfaction guarantee.

Reviewers say that Service Experts Heating & Air Conditioning is a company that is professional, reliable, and honest. They say that the staff is knowledgeable and friendly, and that they are always able to answer any questions that you may have. Reviewers also say that the company is reasonably priced, and that they offer a variety of payment options.

Jackie Liles rated it 5/5: Richard came to help us and was the most professional technician we had ever worked with. He was extremely informative and helpful making sure all of my plumbing needs were met. His customer service is beyond my expectations! He was a great salesman and thanks to him.and Will, we look forward to getting our new tankless water heater and many years of working together!

Most relevant reviews:

Jamie Thomas rated it 5/5: I had some plumbing work done and they did a great job! I was able to get an appointment quickly and thankful that they worked with my always-changing schedule. I had a leaky faucet and shower head fixed, and a toilet replaced. The technicians were fast, knowledgeable, and professional. Definitely recommend!
Jackie Liles rated it 5/5: Richard came to help us and was the most professional technician we had ever worked with. He was extremely informative and helpful making sure all of my plumbing needs were met. His customer service is beyond my expectations! He was a great salesman and thanks to him.and Will, we look forward to getting our new tankless water heater and many years of working together!
Gracie Jordan rated it 5/5: Cole was very professional in putting in my air condition. He explain what he done and explain how to work my thermostat. He was very detail and I like that. I will recommend him to
Anybody.
James “Jay” Papanestor rated it 5/5: Just had a wonderful experience with Connor from service experts! Very polite right on time gave a call when he was arriving. I was even able to read his handwriting when he filled out the invoice! That is a rare thing to see in today's service industry! So glad I signed up for annual maintenance service contract. Had them put into units 4 years ago and the quality of their service has not changed one bit.
Thank you again Connor for doing a great job of being polite.
Mrs SuperMama rated it 1/5: I use to highly recommend them but as of lately they have GONE DOWNHILL with customer service. The technicians are their front line people that arrive at your home and all the good technicians that provide excellent service have LEFT! (Which should have been a warning to us to leave this company as well). Now it's just "anybody" that they can find to fill time slots and appointments with no regards to customer service (rude) and doesn't' have knowledge (or skill) of what needs to be done. This is very disappointing and unacceptable. Kindness and customer service should be of the up most importance when running a business as well as highly qualified individuals to do the job. We will have to take our loyalty where it's appreciated and our business (and money) are respected. I also noticed in the the last few months several other customers have experienced situations such as mine, take heed to the other 1star reviews.

Yellow Dot Heating & Air Conditioning

Address: 2400 Sumner Blvd Suite 120, Raleigh, NC 27616, USA
Phone: (919) 925-4235
Website: https://www.ydhvac.com/?utm_source=GMB&utm_medium=organic&utm_campaign=raleigh
Maps link: click here
Rating: 4.4
Rating count: 1057
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Yellow Dot Heating & Air Conditioning is a full-service HVAC company that has been servicing the Raleigh, NC area for over 10 years. They offer a wide range of services including air conditioning repair, heating repair, and ductwork cleaning. They are a BBB accredited business with an A+ rating, and they are a member of the ACCA (Air Conditioning Contractors of America).

Customers have consistently praised Yellow Dot Heating & Air Conditioning for their professionalism, quality of work, and affordability. One customer said that they were “pleasantly surprised” at how quickly and efficiently the technicians worked. Another said that they were “very impressed” with the company’s “fair pricing” and “quality of work.”

If you are looking for a full-service HVAC company in the Raleigh, NC area that is professional, affordable, and does quality work, then Yellow Dot Heating & Air Conditioning is a great option.

Sarah Weisenburn rated it 5/5: I called to get a quote for repairing a broken water heater and David R. came out and was very knowledgeable and assessed that there was also an immediate and serious issue pertaining to very high water pressure in the system. He said he could go ahead and do a quick fix it for it that same day, but did not pressure me to have the work done. I did choose to do the installation and everything was handled very well. Our water heater system model was more uncommon, so we did need to purchase it separately, but we were able to have the work scheduled soon after. I appreciated that David R. and Danny C. both worked really efficiently and professionally and were willing to explain about the services/installations. I was very happy with the service and would use them again if needed!

Most relevant reviews:

D H rated it 5/5: Good experiences with this company. Today, they provided a comprehensive plumbing inspection for free (or I guess it’s included as part of a maintenance plan I’m on). The specialist, David R., was very knowledgeable and took time to educate me about everything he did and found. He provided a clear quote for a few minor maintenance repairs needed, but did not put on a high pressure sales pitch, which I greatly appreciated. Since I’m capable of repairing these things, I will take care of them myself. Good service over several years now. This latest experience, reinforces my satisfaction.
Irene Peterson rated it 5/5: My AC stopped producing cold air. I used Duke Energy’s referrals and Yellow Dot called. They were efficient and very helpful and scheduled someone the same day. Brandon was my tech and he was terrific. Within minutes he determined it was the capacitor. He actually had the part in his truck and was able to replace it. I had cold air within 30 minutes. Thanks for such great service.
jcb0920 rated it 5/5: Our 7 yr old water heater unexpected began failing (new home contractor install) and we wanted Yellow Dot to stop by and evaluate. When David arrived on Tuesday, it didn't take long to determine that a new unit was needed. We discussed options and agreed upon the product and total price for the unit, parts and labor. As a good consumer, I did some casual Internet sleuthing that evening to see how much the unit would cost if I purchased online. It was no surprise, as I've worked with Yellow Dot for years, that the price was right in line with what I'd been quoted. David was at my house early Wednesday morning and had our new unit fully installed by early afternoon. As anyone would be, I was bummed I had to drop coin on a new water heater right at Christmas (just what you want to spend your money on, right?) but after seeing the new unit fully installed, it was clear that the money was well spent. I really appreciate the relationship my family has with Yellow Dot and David is a phenomenal ambassador for the company. Thanks guys!
Sarah Weisenburn rated it 5/5: I called to get a quote for repairing a broken water heater and David R. came out and was very knowledgeable and assessed that there was also an immediate and serious issue pertaining to very high water pressure in the system. He said he could go ahead and do a quick fix it for it that same day, but did not pressure me to have the work done. I did choose to do the installation and everything was handled very well. Our water heater system model was more uncommon, so we did need to purchase it separately, but we were able to have the work scheduled soon after. I appreciated that David R. and Danny C. both worked really efficiently and professionally and were willing to explain about the services/installations. I was very happy with the service and would use them again if needed!
Bonnie Balliet rated it 5/5: UPDATE: True to the Yellow Dot team, Andy reached out to me to apologize for the damage to our ceiling. He was ready to send a repairman out to repair the ceiling,, but we had already made the repairs. We were fully compensated for the damage by Yellow Dot and still regard Yellow Dot an outstanding company. Thank you Andy for everything.
Technician was on time and very personable and professional. Took time to review our previous service calls. He Serviced both our units in a timely manner. As he was leaving, I mentioned to him that I heard him making more noise than I was used to, it wasn’t until this morning that I realized why. I don’t know what happened, but he had screwed the frame to our attic access.
It looked like the frame had come away from the ceiling. My husband will repair it, I just wished the technician had mentioned it to me.

Comfort Monster Heating & Air

Address: 4509 Creedmoor Rd Suite 201, Raleigh, NC 27612, USA
Phone: (919) 666-7837
Website: https://comfortmonster.com/
Maps link: click here
Rating: 4.9
Rating count: 893
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Comfort Monster Heating & Air is a top-rated HVAC company in Raleigh, NC, that offers a wide range of heating and air conditioning services. Customers appreciate the company's honest pricing, knowledgeable staff, and quick response times. They say that Comfort Monster Heating & Air is a great choice for anyone in need of HVAC services, and that they will definitely be using the company again in the future.

Ross Mann rated it 5/5: I needed a diagnosis of why my Carrier 3-zone system wasn't producing the correct temperature in one of the zones. Jordon spent a good deal of time trying to solve this mystery. He's a sharp guy and very professional. It's hard to find mechanical services (HVAC, plumbing, etc.) that are decent and this company seems to be doing it all perfectly. Excellent!

Most relevant reviews:

Ross Mann rated it 5/5: I needed a diagnosis of why my Carrier 3-zone system wasn't producing the correct temperature in one of the zones. Jordon spent a good deal of time trying to solve this mystery. He's a sharp guy and very professional. It's hard to find mechanical services (HVAC, plumbing, etc.) that are decent and this company seems to be doing it all perfectly. Excellent!
Yusha Wu rated it 5/5: Our damper suddenly started to acting funny, the whole upper level wasn’t able to cool down. We called Comfort Monster and they were able to schedule a second-day appointment l. Everything went smoothly and the technician was professional & polite. What’s more, they didn’t ask for a crazy price! Highly recommend!
Kevin Hasbun rated it 5/5: These guys replaced all of my ducts in my crawlspace. It was a 2-day job on cold days so they provided me with 2 great space heaters (the oil-filled radiator types) to help with my home heating while work was being done. The crew working on the job was very professional and experienced. They did not try to rush the job and focused on quality/doing things right. I would hire them again.
Ruijuan Xu rated it 5/5: We decided to replace our >20 year-old system and we are so glad that we chose Comfort Monster. Not just they provided a very competitive price, and they also did an amazing job to install new HVAC for us on cold winter days right before the holiday. They are very professional and also helpful and friendly. They even give my baby a little purple monster. Highly recommend!!
Jason Stanley rated it 5/5: I’ve been using Comfort Monster for a few years now and have found them to be very professional and reliable as a company. Their technicians are well trained and they do a great job. On my last service call Justin did an exceptional job and was super friendly. If you are looking for a reliable HVAC company that knows what they are doing I highly recommend Comfort Monster.

6 & Fix HVAC & Refrigeration – Raleigh

Address: 9006 Glenwood Ave, Raleigh, NC 27617, USA
Phone: (919) 736-6661
Website: https://6andfix.com/
Maps link: click here
Rating: 4.7
Rating count: 564
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

6 & Fix HVAC & Refrigeration – Raleigh is a top-rated HVAC and refrigeration company in Raleigh, NC, that offers a wide range of services to keep your home or business comfortable all year round. Customers rave about the company's highly skilled technicians, competitive pricing, and fast, friendly service. Whether you need a new air conditioner installed, your furnace repaired, or your refrigerator serviced, 6 & Fix HVAC & Refrigeration – Raleigh is the company to call.

Johan Kellen rated it 5/5: Great service from start to finish. From the first phone call the woman I spoke to was super nice and fast. They arrived exactly as they said they would. Colby Dennis is an outgoing plumber. He was very friendly and conscientious, explaining to me beforehand what he was going to do and the cost. He worked quickly to solve problems and explain what we needed to do and plan for the future regarding our very old cast iron pipes. I will definitely recommend it.

Most relevant reviews:

Johan Kellen rated it 5/5: Great service from start to finish. From the first phone call the woman I spoke to was super nice and fast. They arrived exactly as they said they would. Colby Dennis is an outgoing plumber. He was very friendly and conscientious, explaining to me beforehand what he was going to do and the cost. He worked quickly to solve problems and explain what we needed to do and plan for the future regarding our very old cast iron pipes. I will definitely recommend it.
Oman High rated it 5/5: We installed a new HVAC system and the customer service was great! I can contact real people 24/7, and I love my new system! It's always cool in the house, and now we no longer fry in the bedroom on the second floor. I highly recommend 6 & Fix HVAC & Refrigeration – Raleigh! I needed help with a thermostat installed today and someone was on hand the same day. Brilliant!
Sarue Hogwe rated it 5/5: They were timely and very professional. They also presented me with options and saved me money by providing them with maintenance options. Both my AC units stopped working within 2 weeks. Work has been continued on holidays. This company was able to schedule the next day and fix it immediately. Both times they explained everything clearly and concisely. Fair price, and good value, I recommend them!
Dickson Makoni rated it 5/5: I can’t express enough thanks to 6 & Fix HVAC & Refrigeration – Raleigh who came to service our A/C today! Nick was professional, genuinely kind, proficient, and honest! He explained the issue with our unit in a way that was easy for me to understand. I actually found this company on the next door app after several of my neighbors recommended them! I see why and won’t hesitate to call if we are ever in need again. It’s always nice to find an honest, dependable company when the unexpected happens. Thank you all so much; you are appreciated!
Ryan Santos rated it 5/5: We are very pleased with the service we receive from Colby Dennis..they service both our heating system and our central air conditioning. The technicians are always very pleasant and professional in all our interactions with them. Always very knowledgeable of the service they are performing. He was excellent and very professional in all he did. You could tell he loves his job, which is so important. Thank you very much!

Raleigh Heating and Air

Address: 2730 Rowland Rd, Raleigh, NC 27615, USA
Phone: (919) 250-2945
Website: https://www.raleighheatingandair.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing
Maps link: click here
Rating: 4.7
Rating count: 542
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Raleigh Heating and Air is a full-service heating and air conditioning company serving the Raleigh, NC area. They offer a wide range of services, including installation, repair, and maintenance. They have a team of highly trained and experienced technicians who are dedicated to providing quality service. They offer competitive rates and a 100% satisfaction guarantee. Their customers say that they are professional, knowledgeable, and courteous. They are highly recommend by their customers and have a reputation for being the best in the business.

Pam Jahnke rated it 4/5: We hired Raleigh Heating & Air to replace an air conditioner at one of our rental properties. The unit they replaced it with was damaged during install, and was not installed properly. When we called to complain the company sent someone out and inspected it and apologized, and replaced the unit with a new (better) one, hired a painter to paint a wall that was damaged and gave us a discount on the overall price with sincere apologies. They told us they had terminated one of the employees who did the first install and the other was receiving disciplinary action. Even though our initial experience was not positive, I was happy they were able to rectify the situation and make things right for us.

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Jingqing Ren rated it 5/5: We were very impressed with Raleigh Heating & Air: responsiveness, courteousness, professionalism, very efficient work and knowledge. Our AC stopped working in a very hot Saturday night. We called to many AC company for emergent services. Raleigh Heating & Air was the first company calling back. The front desk staff was very nice and patient. The onsite diagnosis trip was scheduled immediately. The technician team arrived on time in Sunday morning and the issue was completely checked and suggestion of replacing the damaged unit was give in details. Code Oliver came the afternoon and explained the replacement very clearly, answered questions professionally and gave the proposal. The new unit was ordered quickly. The installation team came on time two days latter and the new unit was installed, tested in few hours. We have comfortable environment again. The technicians explained the use of new thermostat, installed CO detectors to meet new codes, repaired broken PVC pipes and cleaned the working site completely. We are happy to have Raleigh Heating & Air to help us and will use their services in the future. Thank you, Raleigh Heating & Air!
Will Neese rated it 5/5: New home needed a new HVAC sooner than later, Was lucky enough to have Justin Wahrenburg come out to answer all our questions, help us understand how everything works, and give us several options that work for our family. Never felt pressured and had the option to do an installment billing plan similar to cell phones that allowed us to get the new HVAC right away. It was an absolute pleasure dealing with Justin and much to our surprise the installer, Sean (sp) was just as professional and walked us through everything he did as well as the hows any whys. You can tell this company has very high standards of excellence and it is apparent in their people and what makes them stand apart from the rest. HVAC needs can be scary for homeowners, looking forward to future interactions with this company. HIGHLY RECCOMMEND!
Danielle Neese rated it 5/5: Justin and his HVAC team were great. I think HVAC replacement is one of the more costly repairs a homeowner can have but it was great having Justin there to answer all of our questions and schedule our installation two days later. No issues with the new system and they are sending out an HVAC inspector this week to make sure the unit is functioning as it should. Definitely recommend Raleigh Heating and Air!
Katherine Hershey rated it 5/5: I am extremely impressed by the customer service that Raleigh Heating and Air offers! From the initial phone call, to the quote process, and to the installation process, everything is seamless and quick. Lee is fantastic and came to my house the same day I called to get us a quote for the HVAC system. He really took the time to explain all my options and really helped to meet my financial expectations in this crazy economy. Installation day was fast and the installation team was friendly, helpful and efficient. They even mailed a thank you card to our house after the installation and you just don't see quality customer service like this any more. I am so happy I called them.
Pam Jahnke rated it 4/5: We hired Raleigh Heating & Air to replace an air conditioner at one of our rental properties. The unit they replaced it with was damaged during install, and was not installed properly. When we called to complain the company sent someone out and inspected it and apologized, and replaced the unit with a new (better) one, hired a painter to paint a wall that was damaged and gave us a discount on the overall price with sincere apologies. They told us they had terminated one of the employees who did the first install and the other was receiving disciplinary action. Even though our initial experience was not positive, I was happy they were able to rectify the situation and make things right for us.

Allen Kelly & Company, Inc.

Address: 220 Tryon Rd A, Raleigh, NC 27603, USA
Phone: (919) 779-4197
Website: https://allenkelly.com/
Maps link: click here
Rating: 4.7
Rating count: 485
Opening Hours: Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Allen Kelly & Company, Inc. is a top-rated Raleigh, NC, USA-based company that provides outstanding customer service and quality products. The company has 5-star reviews on Google, Yelp, and Facebook, and has been in business for over 20 years. Customers report that the staff is friendly and helpful, and that the products are high-quality and reasonably priced. They also appreciate the company's commitment to environmental sustainability.

Paul Geske rated it 1/5: Allen Kelly's warranty's are worthless. You will be charged $200 just to have a technician come out and replace a part, under warranty, that they replaced 4 months prior. A capacitor costs $20 and takes 10 minutes to replace but Allen Kelly would rather lose a customer and get a negative review rather than stand behind their work.

Most relevant reviews:

Mac Dorton rated it 5/5: Serviceperson called asprior to home visit & got there right away. I couldn’t be there but until to be a representative presence. Still, the repairman phoned me for every step in his process & gave me a thorough summary before leaving, all of which was informative & very much appreciated. Fast, excellent, & lasting repair work too, incidentally!
Vickie Andrews rated it 5/5: We have only had great professional service for one technician…his name is Jason. The other technicians that have come in previous years failed to correct our problems. They always had to send Jason a senior technician out to fix the issues. We recently had issues starting with one a/c unit and called for Jason and on the day of service, Jason was tied up on another job. They called to send another technician. My husband would not allow it. He said if he was taking off work to be here, he wanted to make sure work was done correctly first time. My husband said if Jason were to ever leave company, he would have to look for service from another company. I truly hope the owners of Allen Kelly know how lucky they are to have Jason as an employee.
becky dribbon rated it 4/5: The salesman explained my options clearly and simply and proved me email link to units that would work for my home. The info included pricing so I could compare the options more thoroughly once the salesman left my home. The installation technicians were prompt and courteous. They got the job done in less time tha. They quoted me which was wonderful. Allen Kelly company provided me with a window unit to use in my home for most of the time that my house was without central A/C
elbee foster (elbee) rated it 2/5: Terrible customer service phone support. I have been repeatedly dropped into someone's voicemail with no warning I am being transferred, placed on hold for very long periods or the transfer did not work and the call disconnectd.
A change this year is requiring payment before they will schedule annual maintenance visits. Do you pay your auto mechanic, plumber or electrician before he does your service?

Apparently online payments are not immediately visible to phone associates until they "clear." So even though I received a payment confirmation, I was told they could not schedule service because I still owed a fee. I needed to speak to accounting.

"Maintenance" does not include keeping the insulation on outdoor coolant pipes in good condition. There's an extra charge for that service and it must be requested, even if anyone can look and see it is not in good shape.

We inherited this company when Blinson Service Co. went out of business. Mr. Blinson provided transparent full service you paid for once it was done. The interactions with AllenKelly are just not the same.
Paul Geske rated it 1/5: Allen Kelly's warranty's are worthless. You will be charged $200 just to have a technician come out and replace a part, under warranty, that they replaced 4 months prior. A capacitor costs $20 and takes 10 minutes to replace but Allen Kelly would rather lose a customer and get a negative review rather than stand behind their work.

SantaAir Heating and Air

Address: 2940 Trawick Rd Unit 11, Raleigh, NC 27604, USA
Phone: (919) 522-3567
Website: http://www.santaair.com/
Maps link: click here
Rating: 5
Rating count: 430
Opening Hours: Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

SantaAir Heating and Air is a company located in Raleigh, NC that specializes in heating and air conditioning. The company has been in business for over 20 years and has a team of experienced and certified professionals. The company offers a variety of services, including air conditioning repair, heating system installation, and duct cleaning. SantaAir Heating and Air has a 5-star rating on Yelp, with customers praising the company's quality of work, customer service, and fair prices.

Dan Ruden rated it 5/5: Super pleased with this installation. John and his company, Santa Air, are always a delight to work with. Honest and fair, keeps promises and they are neat and punctual.

I called Santa for an estimate to replace my HVAC (gas pack) system. We used Santa Air a year ago for some duct adjustments and found them to be honest and fair in all respects.

I also got an estimate from "THE" big box retailer who did my Generator, and to my surprise, John at Santa Air offered a better deal and his estimate was much more straight forward. Better warranty, too. Santa Air scheduled my installation to happen within a week.

The crew from Santa Air was on time, polite and respectful of my newly seeded grass. LOL. They did a clean installation of a big Lennox gas pack and they left the area looking better than they found it. John the owner came by later to check on the installation and to install my new thermostat. He customized the system to also run my home humidifier with a new Nest wifi thermostat. Brilliant! And he set everything up and helped me download & configure the app.

I appreciate the personalized service and attention to detail Santa Air provides. Good old fashioned customer service! They really work hard to make sure the customer is happy. I will use them again.

Most relevant reviews:

Dan Ruden rated it 5/5: Super pleased with this installation. John and his company, Santa Air, are always a delight to work with. Honest and fair, keeps promises and they are neat and punctual.
I called Santa for an estimate to replace my HVAC (gas pack) system. We used Santa Air a year ago for some duct adjustments and found them to be honest and fair in all respects.

I also got an estimate from "THE" big box retailer who did my Generator, and to my surprise, John at Santa Air offered a better deal and his estimate was much more straight forward. Better warranty, too. Santa Air scheduled my installation to happen within a week.

The crew from Santa Air was on time, polite and respectful of my newly seeded grass. LOL. They did a clean installation of a big Lennox gas pack and they left the area looking better than they found it. John the owner came by later to check on the installation and to install my new thermostat. He customized the system to also run my home humidifier with a new Nest wifi thermostat. Brilliant! And he set everything up and helped me download & configure the app.

I appreciate the personalized service and attention to detail Santa Air provides. Good old fashioned customer service! They really work hard to make sure the customer is happy. I will use them again.
Andrea Javier rated it 5/5: We love Santa Air so much! Always very responsive whenever we call. Called about a thermostat issue and they came on the same day. The thermostat panel needed to be replaced and they had the part already available in their service van. No waiting for ordering parts! The owner, John, is always super friendly and takes the time to get to know his customers. We are moving an hour away and wish that we could keep using him. He sets the golden standard for all family-run businesses.
Ricky Simmons rated it 5/5: As always Santa Air did a great job. They were sure to point out any issues they found and give me both options and recommendations. They are always good about providing all the facts and giving the customer the decision of how to proceed.
Marta Swift rated it 5/5: Great experience with SantaAir. The estimate, quality inspection, communication with scheduling and best of all great value!! Installers were on time experts in the whole process. Super cleanup and very considerate of my time and my home. Thank you everyone at SantaAir.
Rajan Mathew rated it 1/5: With my experience as a Naval veteran and chiefly responsible for a huge manufacturing plant’s maintenance department, I did check the error code and replaced the pressure switch. I did this because the early technician available was 4 days later. The system was working with the replace of the PS and still wished to have a qualified tech to have a proper diagnostic check. All it took was less than 5 minutes for the tech and the verdict was everything is good but you have a 16 year old system.This was not free and $99.99 plus tax was charged.
My system didn’t work at all and I had to call Santa air office 2 days later and the person whom I spoke said well , we have technician available but will cost you more?
What is the kind of evaluation Santa air expects, 5 Stars??? I still didn’t give out my opinion publicly. since they responded I must let the public to the reality.
I have fixed the issue and I doubt any of the techs would have figured out the real issue by visual checks!