10 Best Pool maintenance and cleaning in Charlotte, North Carolina

10 Best Pool maintenance and cleaning in Charlotte, North Carolina

If you're looking for the best pool maintenance and cleaning in Charlotte, North Carolina, you've come to the right place. In this article, we'll highlight the top 10 places in the area to get your pool cleaned and maintained. We'll provide useful information about each place, so you can make an informed decision about which one is right for you. And we'll give you a sense of what you can expect from the experience, so you know what to expect when you visit. So whether you're a Charlotte resident or just visiting the area, be sure to check out our list of the top 10 pool maintenance and cleaning places in Charlotte, North Carolina.

Anthony & Sylvan Pools

  • Address: 9831 Rea Rd C, Charlotte, NC 28277, USA
  • Phone: (980) 375-6565
  • Website: https://www.anthonysylvan.com/locations/north-carolina/charlotte?adsrc=YEXT
  • Maps link: click here
  • Rating: 4.8
  • Rating count: 786
  • Opening Hours: Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: 10:00 AM – 5:00 PM
    Sunday: 12:00 – 5:00 PM

If you're looking for a high-quality, custom-built pool, Anthony & Sylvan Pools is the place to go. The company has over 70 years of experience in the industry, and their pools are built to last. Customers rave about the company's customer service, saying that the staff is friendly and helpful, and that they go above and beyond to make sure you're happy with your pool. The pools themselves are also top-notch, with customers saying they're beautiful and well-constructed. If you're looking for a luxurious pool that will last for years to come, Anthony & Sylvan Pools is the place to go.

Chuck Jones rated it 5/5: We did quite a lot of research when trying to find the right company to build our pool, as it always been a dream of ours! We landed on Anthony and Sylvan and couldn’t have asked for a better experience! From Jason with sales who promised us a complete pool before Summer to the execution team led by Tim Fournier who delivered those promises! We are extremely happy and grateful for the excellent work and responsiveness from the whole team! Thank you Tim, Jason and also the rest of the A&S team that helped along the way!!

Most relevant reviews:

  • tina gaines rated it 5/5: Anthony and Sylvan did a great job designing and installing our pool. Steven was a wonderful, responsive project manager. He helped out on a lot of things we didn't know. Geoff came out to do pool school and was very experienced on what to show us
    And how to work and use it. Whenever we have questions Geoff is still a call away. We are very happy with our pool.
  • Stacy sipe rated it 5/5: We love our pool! Reliable company and most everything was done in a timely manner. They are very helpful and try to work all things out to accommodate. Geoff who done our “pool school” is GREAT! He explained things very well. He also went above and beyond to help us even after he left and we had to contact him for a few questions.
  • Michele Reingold rated it 5/5: We love our new pool from Anthony & Sylvan. The whole process was very professional and we’re thrilled with the results. Thank you Geoff Vanleer for coming out today for our ‘Pool School’ and showing us how to maintain our pool! Geoff was great, as was the whole A&S team, and we would highly recommend Anthony and Sylvan.
  • Chuck Jones rated it 5/5: We did quite a lot of research when trying to find the right company to build our pool, as it always been a dream of ours! We landed on Anthony and Sylvan and couldn’t have asked for a better experience! From Jason with sales who promised us a complete pool before Summer to the execution team led by Tim Fournier who delivered those promises! We are extremely happy and grateful for the excellent work and responsiveness from the whole team! Thank you Tim, Jason and also the rest of the A&S team that helped along the way!!
  • Jason Brett rated it 5/5: Our pool design and installation experience has far exceeded our expectations. Our salesman Tim Clark and project manager Tim Fournier as well as in-house support Jordan and Tonya have all been exceptional and responded to all of our questions in a timely and professional manner. In addition all contractors working on our project have been professional and efficient and performed high quality work. The process has been smooth and very easy for us from start to finish. All involved have definitely over delivered and we couldn’t be happier. Based on my experience you can be confident in selecting A&S for your pool project.

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Blue Haven Pools & Spas

  • Address: 1522 Cross Beam Dr, Charlotte, NC 28217, USA
  • Phone: (704) 889-1300
  • Website: https://www.bluehaven.com/charlotte
  • Maps link: click here
  • Rating: 4.8
  • Rating count: 193
  • Opening Hours: Monday: 8:00 AM – 4:30 PM
    Tuesday: 8:00 AM – 4:30 PM
    Wednesday: 8:00 AM – 4:30 PM
    Thursday: 8:00 AM – 4:30 PM
    Friday: 8:00 AM – 4:30 PM
    Saturday: Closed
    Sunday: Closed

If you're looking for a luxurious pool and spa experience in Charlotte, North Carolina, look no further than Blue Haven Pools & Spas. This company has been rated five stars by its customers for its excellent service, high-quality products, and attention to detail. reviewers have praised the company's friendly and professional staff, its beautiful and well-maintained facilities, and its willingness to go above and beyond to make sure its customers are happy. If you're looking for a truly relaxing and enjoyable experience, Blue Haven Pools & Spas is the perfect place for you.

Chris Gritz rated it 4/5: We had a good experience throughout our pool design process. There are many parts to this process and people involved. Our project manager Matthew Hudspeth was wonderful and very attentive. He was involved from the beginning- from the designing stage to when they filled the pool. He visited our site often and checked in with us throughout the pool build stages. There were a few times that he went above and beyond to help us even when that may not have been his exact role in the process. We would describe Matthew as someone responsive, reliable and trustworthy. We love our pool and are so happy with the results. Matthew helped make our dreams come true!

Most relevant reviews:

  • Allan Church rated it 5/5: Blue Haven Pools & Spas is a great company! From the beginning, last February when we got a quote and design ideas for our pool, to completion in December we had a great experience. Landon Hoffman was our Project Manager. He answered all our questions and came out at a moments notice to discuss any and all our concerns. He knows the building process inside and out and explained everything thoroughly. Our pool and spa turned out perfect, the water feature is awesome and my kids have already put the spa to good use. If I ever put in another pool, I will definitely call up Blue Haven.
  • Jeff Kowalczik rated it 5/5: This was our first experience building a pool and I wouldn’t do it any different. Blue Haven is the choice. They are very professional, easy to work with and their product was delivered over 45 days early. The project manager, Matt Hudspeth did a great job keeping us in the loop with the trades coming on and off our property and kept the high standard of quality workmanship.
  • L Oliver rated it 5/5: Blue Haven’s staff were very professional, honest and transparent. My team was Steve and Matthew! These guys delivered exactly what I asked for and the results were absolutely outstanding. They answered my questions timely and professional. They were an awesome team and went above and beyond! I would definitely recommend my team to anyone who would like to install an in ground pool! Service Excellence
  • Nikki Halley rated it 5/5: This is the second pool my husband and I built with Blue Haven. We initially thought it was going to be impossible to beat how much we loved our first pool, but we were wrong! The second time around was incredible. Starting with our amazing sales person Alan who has so much experience and really listened to all the things we loved about our first pool and suggested news design features that he felt would elevate our second pool! Our project manager was Matthew… from the start he made himself available, he was professional and communicated regularly. He answered our questions in a timely manner. I really appreciated that he was as invested in the success of our pool build/timeline as we were. Blue Haven has a great team of people who also builds beautiful pools! I would definitely recommend…
  • Chris Gritz rated it 4/5: We had a good experience throughout our pool design process. There are many parts to this process and people involved. Our project manager Matthew Hudspeth was wonderful and very attentive. He was involved from the beginning- from the designing stage to when they filled the pool. He visited our site often and checked in with us throughout the pool build stages. There were a few times that he went above and beyond to help us even when that may not have been his exact role in the process. We would describe Matthew as someone responsive, reliable and trustworthy. We love our pool and are so happy with the results. Matthew helped make our dreams come true!

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Carolina Pool King

  • Address: 3440 St Vardell Ln ste e, Charlotte, NC 28217, USA
  • Phone: (704) 271-9702
  • Website: http://www.carolinapoolking.com/
  • Maps link: click here
  • Rating: 3.7
  • Rating count: 77
  • Opening Hours: Monday: 9:00 AM – 4:30 PM
    Tuesday: 9:00 AM – 4:30 PM
    Wednesday: 9:00 AM – 4:30 PM
    Thursday: 9:00 AM – 4:30 PM
    Friday: 9:00 AM – 3:30 PM
    Saturday: Closed
    Sunday: Closed

If you're looking for a top-notch pool maintenance and repair service in Charlotte, North Carolina, look no further than Carolina Pool King. Customers rave about the company's excellent customer service, attention to detail, and competitive pricing. They also appreciate the company's flexible scheduling and convenient location. Whether you need a one-time pool cleaning or ongoing maintenance and repairs, Carolina Pool King is the company to call.

Donna Stinman rated it 5/5: We have used Carolina Pool King for over a decade. They provided weekly maintenance and repairs of any and all pool equipment. They were there every week for pool cleaning and we have never had any problems with our pool system. They repaired items before they became a problem.

Most relevant reviews:

  • Carmen Teague rated it 5/5: I have been a customer of Carolina Pool King for over eight years. We installed a pool at our home in Dilworth years ago and Carolina Pool King was recommended to me for service. They provided stellar service and repairs when needed. Just a few years after installation, we had to replace the pump and the heater and they upgraded the system and carried us through the entire process. We then moved to a different area of Charlotte and installed a pool in that home as well. Of course, we reached out to Carolina Pool King for maintenance again. I’ve never been disappointed with their service. They are prompt, responsive, and provide great advice and repairs when needed. I give them five stars!
  • Donna Stinman rated it 5/5: We have used Carolina Pool King for over a decade. They provided weekly maintenance and repairs of any and all pool equipment. They were there every week for pool cleaning and we have never had any problems with our pool system. They repaired items before they became a problem.
  • PomMom1517 Walde-Jensen rated it 5/5: I highly recommend Carolina pool king. They are very efficient, punctual and affordable. Best service for my pool.
  • Lindsey McCauley rated it 5/5: Absolutely wonderful experience from start to finish, Gabby was a pleasure to work with and was very on top of things! I will definitely be a long term customer for my pool.
  • Ken Weicholz rated it 5/5: Great experience. We lost a booster pump just before our recent deep freeze. CarolinaPoolKing technician showed up on soirt notice and got the issue resolved in timely fashion at a reasonable price.

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Aqua Tech Pool Management

  • Address: 4101 Stuart Andrew Blvd # C, Charlotte, NC 28217, USA
  • Phone: (704) 644-3121
  • Website: https://aquatechpoolmanagement.com/
  • Maps link: click here
  • Rating: 3.3
  • Rating count: 55
  • Opening Hours: Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: Closed
    Sunday: Closed
See also  10 Best Pool maintenance and cleaning in Nashville, Tennessee

Aqua Tech Pool Management is a reliable and affordable pool management company in Charlotte, NC. They offer a wide range of services, including pool cleaning, maintenance, and repairs. They have a team of experienced and certified professionals who are dedicated to providing quality service. Aqua Tech is committed to providing a safe and enjoyable experience for their customers.

Dana Jav rated it 1/5: Our community hired this community. Managers were ok, but employees were extremely disappointing. Employees not trained well, played board games/texted all day & then attempt to call artificial “sound/thunder” weather delays/yell at children (Nyla) & refuse to give their name when wanting to report dissatisfaction, which is extremely unprofessional. No employee should ever talk back & accuse paying adult patrons of harassment + not reveal their names. Incredibly unprofessional & will not hire this company in the future.

Most relevant reviews:

  • Michael Gilfillan rated it 5/5: I have been an employee for 4 years now and I have to say I love working for Aquatech. The regional and area managers are wonderful to work with and have treated me fairly, professionally, and respectfully throughout my time with them. The provide a range of opportunities for all employees such as an entry level lifeguard position, or a more experienced management position. I have thoroughly enjoyed working with all levels of the company and plan on continuing working for them for many years to come.
  • gail provost rated it 5/5: I would highly recommend this company none only were they professional but they explained everything thoroughly to me. They went out of their way to make sure I was seen immediately. Sharon went out of her way to help me and John are technician was fantastic
  • Dana Jav rated it 1/5: Our community hired this community. Managers were ok, but employees were extremely disappointing. Employees not trained well, played board games/texted all day & then attempt to call artificial “sound/thunder” weather delays/yell at children (Nyla) & refuse to give their name when wanting to report dissatisfaction, which is extremely unprofessional. No employee should ever talk back & accuse paying adult patrons of harassment + not reveal their names. Incredibly unprofessional & will not hire this company in the future.
  • Kevin Judge rated it 1/5: Do not use this business ! Our HOA hired them to check on our community pool daily, to clean the bathrooms and empty the trash, vacuum the pool, maintain water level, clean and maintain filters, empty trash from deck of pool. They were paid for these services, but did not perform any of them consistently. Our own on-site maintenance person had to assure water levels in pool, empty trash, and perform many of the services we paid this company for. Of course, our management company complained to them numerous times, and finally asked for a credit, since they were not performing the work as contracted, At this point, Aqua Tech ceased showing up at all, ceased all communications, both phone and e-mail. This is not how you run a company. So my advice is not to use them. If I could give them zero stars I would.
  • HE WORLDWIDE rated it 1/5: Absolutely horrendous company. Do not recommend utilizing Aquatech. Failed several inspections with them, had a chemical reaction requiring HAZMAT because of improper storage, incomplete record keeping and cleanliness, unresponsive management who takes no responsibility or accountability for their employees or contracts. Now, they expect to raise contract prices for services poorly or not rendered?

    Fraudulent company. Avoid. Do not recommend.

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Precision Pool Care

  • Address: 8169 Regent Pkwy #101, Fort Mill, SC 29715, USA
  • Phone: (704) 401-7411
  • Website: http://www.precisionpoolcare.com/
  • Maps link: click here
  • Rating: 3.6
  • Rating count: 48
  • Opening Hours: Monday: 8:30 AM – 4:30 PM
    Tuesday: 8:30 AM – 4:30 PM
    Wednesday: 8:30 AM – 4:30 PM
    Thursday: 8:30 AM – 4:30 PM
    Friday: 8:30 AM – 4:30 PM
    Saturday: Closed
    Sunday: Closed

Precision Pool Care is a full-service pool care company that has been servicing the Fort Mill, SC area for over 10 years. They offer a wide range of services including pool cleaning, pool maintenance, and pool repairs. They are a family-owned and operated business, and they take pride in their work. Their goal is to provide their customers with the best possible service, and they are always available to answer any questions that you may have.

The reviews of Precision Pool Care are overwhelmingly positive, with customers praising the company for their excellent service, knowledge, and professionalism. One customer said that they have been using Precision Pool Care for over 5 years, and they have never been disappointed. Another customer said that the company is always on time, and they do a great job of keeping their pool clean and well-maintained.

Pedro Losa rated it 2/5: My wife and I called Precision to give them another chance at regular service on our pool; however, were severely disappointed and reminded as to why we cancelled them last year after a year of good service.

For this visit, we asked to have the pool & spa cleaned and chemicals balanced which seems like a fairly basic service appointment. However, the pool was not cleaned and the chemicals were clearly not done correctly. We have a salt water pool and the salt was added without shutting down the salt cell. We are not pool experts however it clearly indicates in the Jandy(Salt Cell Manufacturer) manual that the salt cell and power pack must be shut down when salt is added. This was not done and when I asked if that was correct, I was informed it was- when clearly it is not.

This will be the last time we use this company as we are extremely disappointed that it took 3 visits to do what should have been 1 and that the basic function of adding salt to the pool was not done according to manufacturer manual. Waste of $150.

Most relevant reviews:

  • Marlene Cook rated it 5/5: When we first moved into our home, 7 yrs ago, we needed a pool maintenance company.  We began using a local company but, with several issues, they could get our pool under control.  Shortly after, we switch to Precision Pool for maintenance and repair.  We have had several issues in the past 6-7 years but we can always count on Precision Pool to address them promptly and solve the problems quickly.  All issues were due to unforeseen problems that could not have been avoided and not the fault of Precision Pool.  Their maintenance crew is always on schedule and their tech crew is very knowledgeable.  Also, the girls in the office are very pleasant and extremely helpful.  If they are busy and cannot answer the phone, we always get a call back in a short period of time.We have been very happy with the service we receive from Precision Pool and would highly recommend them.
  • Sheri Newman rated it 5/5: Precision Pool did an excellent job of maintaining my pool. They were very detailed oriented. Their customer service, from the first time that I met with them, was second to none. By far the best pool company in my 11 years of owning a pool and working with others. I give them a 5 star rating.
  • Joel Smith rated it 5/5: I have owned a pool for the first time this past year and Precision Pool Care has been spectacular in training me and keeping my equipment running. Their employees are knowledgeable and very kind and extremely helpful. It’s always a pleasure working with them. Special call out to Heidi who goes the extra mile for her customers!
  • Pedro Losa rated it 2/5: My wife and I called Precision to give them another chance at regular service on our pool; however, were severely disappointed and reminded as to why we cancelled them last year after a year of good service.

    For this visit, we asked to have the pool & spa cleaned and chemicals balanced which seems like a fairly basic service appointment. However, the pool was not cleaned and the chemicals were clearly not done correctly. We have a salt water pool and the salt was added without shutting down the salt cell. We are not pool experts however it clearly indicates in the Jandy(Salt Cell Manufacturer) manual that the salt cell and power pack must be shut down when salt is added. This was not done and when I asked if that was correct, I was informed it was- when clearly it is not.

    This will be the last time we use this company as we are extremely disappointed that it took 3 visits to do what should have been 1 and that the basic function of adding salt to the pool was not done according to manufacturer manual. Waste of $150.

  • johanna elbertse rated it 1/5: the worst. Precision caused $21,000 damage to my pool.Over several months a testing error caused the technician to add large amounts of acid to pool causing large black stains in plaster. Refused to take responsibility

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Prestigious Pool Service LLC

  • Address: Gilead Rd, Huntersville, NC 28070, USA
  • Phone: (704) 273-7120
  • Website: http://www.prestigiouspoolservice.com/
  • Maps link: click here
  • Rating: 4.3
  • Rating count: 34
  • Opening Hours: Monday: Open 24 hours
    Tuesday: Open 24 hours
    Wednesday: Open 24 hours
    Thursday: Open 24 hours
    Friday: Open 24 hours
    Saturday: Open 24 hours
    Sunday: Closed

Prestigious Pool Service LLC is a Huntersville, NC based company that offers premium pool services. The company has been in business for over 10 years and has a solid reputation for providing high quality services. The company offers a wide range of services including pool cleaning, pool maintenance, and pool repairs. The company also offers a variety of other services such as pool decking and pool fencing.

The company has a team of highly skilled and experienced professionals who are dedicated to providing the best possible service to their customers. The company is known for its attention to detail and its commitment to customer satisfaction. The company’s services are reasonably priced and the company offers a variety of payment options to suit the needs of its customers.

The company’s reviews are overwhelmingly positive and highlight the company’s dedication to providing quality services. Customers appreciate the company’s attention to detail and its commitment to customer satisfaction. The company’s services are reasonably priced and the company offers a variety of payment options to suit the needs of its customers.

Kira Alexander rated it 5/5: Called Prestigious Pools to do a pool winterization at our recently purchased house, and they were able to come out within a couple of days. Technicians were friendly, efficient, and were able to explain what they were doing and why. Very happy with the service and will be calling them again in the spring to open our pool for the summer season.

Most relevant reviews:

  • Sheldon Grant rated it 5/5: Geo is a very knowledgeable pool guy. He has a lot of experience with pool equipment and necessary chemical balancing for your family pool. He is very popular and very busy. Does an excellent job – we trust him and recommend him!! Thanks Geo!!
  • Stephanie LeRette rated it 5/5: I had the motor on my pool pump die one morning and contacted a few local pool companies. Geo was the fastest to respond and was able to come out the same day to diagnose my issue when the other companies gave me ranges of 1.5 to 4 weeks! Quickly diagnosed and gave me a few options of how to move forward. Geo installed a new variable speed pump for me and fixed the spa flapper to keep my spa from draining the next day. He also helped me program the pump. I thought the pricing was reasonable and the diagnosis and repair was done very quickly. Seems like he is the only company that understands how bad it would be to leave the pool without running for weeks!
  • Kira Alexander rated it 5/5: Called Prestigious Pools to do a pool winterization at our recently purchased house, and they were able to come out within a couple of days. Technicians were friendly, efficient, and were able to explain what they were doing and why. Very happy with the service and will be calling them again in the spring to open our pool for the summer season.
  • Janet Rogers rated it 5/5: Our Energy filter cracked and broke leaving us with gallons and gallons of water emptying into our backyard. After reading positive reviews on Prestigious Pool Service I called for help. Within 20 minutes I received a call back from Geo who came out and helped resolve the situation. He was extremely knowledgeable and taught us more about the pump and filter system than any other service we have hired in the past. We FINALLY found a pool service we are happy with and will continue to call on in the future. Thank you, Geo!
  • misti MistiW rated it 5/5: Prestigious Pool Service was the best call we ever made! When you go to hire a company to do a job, gotten estimates, read reviews and still worried about which choice to make, when it comes to your pool renovation and/or service I have done all that for you. Our pool renovation was a huge job and a bit overwhelming for us, many things needed done, everything needed replaced and we had no clue where to begin or what to choose to make it look and perform at the high standards we wanted? Prestigious Pool was one of my choices and after the initial consult I canceled all other estimates. From the time I met Geo I knew I was going to get the best outcome with all the things I wanted. Communication is key and no matter what I wanted to know or what I might have a question about he was there for us. Always available to guide us and able to make sure we got the best choice for the perfect outcome. Today there are so many companies who are not that concerned with quality but just quantity and will sell anything to just make a sale. Geo and his team will make sure he guides you to make choices that will benefit your pool and your over all look in the end. Things are done at Prestigous Pool with the quality of the job and the outcome of the overall function the top priority! I cannot stress enough that in the pool world Prestigous Pool is the one you must choose to have the quality and care that is so rare today in the world of construction and service. You will have a partnership for the life of your pool. Anything and everything you want to change, upgrade or just maintain your pool will be done by their team and it will be done with no worries to you as a pool owner. They are professional and extremely efficient at everything they do for you and your pool needs while able to work in all settings or obstacles. We had allot of construction going on in many areas and Geo and his team were so good about respecting and working around all other jobs going on at the time. All I can say is there is not enough good to say about Prestigious Pool and the quality of their work. We want to make your pool work decision easy, call this team and you will never have to make another call about your pool. They will be a partner with you for the life of your pool.

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Pool Xperts

  • Address: 6644 Carmel Rd, Charlotte, NC 28226, USA
  • Phone: (704) 541-2866
  • Website: http://www.poolxpertscharlotte.com/
  • Maps link: click here
  • Rating: 4.4
  • Rating count: 31
  • Opening Hours: Monday: 10:00 AM – 6:00 PM
    Tuesday: 10:00 AM – 6:00 PM
    Wednesday: 10:00 AM – 6:00 PM
    Thursday: 10:00 AM – 6:00 PM
    Friday: 10:00 AM – 6:00 PM
    Saturday: 10:00 AM – 4:00 PM
    Sunday: Closed

If you're looking for a top-notch pool service in Charlotte, look no further than Pool Xperts. The team of experts at Pool Xperts takes pride in providing quality pool care, and it shows in their work. From regular maintenance to repairs and renovations, they do it all, and they do it well.

Customers appreciate the high level of customer service and attention to detail that Pool Xperts provides. They're always quick to respond to any questions or concerns, and they go above and beyond to make sure their customers are happy. If you're looking for a pool service that you can trust to do a great job, Pool Xperts is the way to go.

Brandon Forbes rated it 5/5: My first experience with the shop was when they were sent out by Pentair to fix malfunctioning equipment on my pool. The technician was on time, polite, thorough in his work, and extremely competent.

He did notice a few other issues, but instead of "hard selling" me on them he suggested when it would be best to tackle them and how.

Since my first experience I've been to the store several times. They have free water testing using a computer to get more accurate readings and the results are on a sheet with simple to follow directions in the order you need to complete them.

In addition, I've met the owner there a few times and he has always been courteous and polite and helpful.

Most relevant reviews:

  • Brandon Forbes rated it 5/5: My first experience with the shop was when they were sent out by Pentair to fix malfunctioning equipment on my pool. The technician was on time, polite, thorough in his work, and extremely competent.

    He did notice a few other issues, but instead of "hard selling" me on them he suggested when it would be best to tackle them and how.

    Since my first experience I've been to the store several times. They have free water testing using a computer to get more accurate readings and the results are on a sheet with simple to follow directions in the order you need to complete them.

    In addition, I've met the owner there a few times and he has always been courteous and polite and helpful.

  • Philip Michael rated it 5/5: We have used Pool Xperia from the day we moved to Charlotte. Doug and his crew know pools and chemicals inside and out. There isn’t anything regarding a pool that Doug doesn’t know about. They never try to up sell anything you do not need. I buy all the chemicals here. It’s great to see a small business doing a great job and we try to give them as much business as we can.
  • Rick Sorrentino rated it 5/5: At some point knowledge needs to count for something. How many retailers will spend as much time with you, educating you on the best practices for your swimming pool investment.
    It’s not easy being a brick and mortar business. Trying to sustain with companies like Amazon underselling everyone while they pay little to operate. It must take every bit of them. Have you ever tried calling Amazon for help on an item?..or to ask a question on how you should take care of your pool? Have they helped? Never
    Customer service is one thing , taking time with you week after week is exceptional service-especially in times like these where asking for the time of day gives you a grimace.
    They might not be as cheap as Amazon or walmart -but what you do get is real time help and commitment to everything they sell.
    Where do you find that?
    I have had nothing but great experiences with the staff at Pool Xperts. Doug , the owner , is a pool balancing guru. He will will stay with you on any problem until remedied.
    Pool Xperts is the local “general store” for pool products. Always friendly -always caring about your summertime pool fun.
    It’s a big investment, don’t shortchange the life of your pool. Pool Xperts is the only choice in Charlotte for pool products.
  • lynn woods rated it 5/5: Expert advice, amazing customer service. You can not find this level of business expertise in any large pool company. Always shop here!!
  • Craig rated it 1/5: They are very knowledgeable in the pool industry. My biggest issue is when it comes to buying there chemicals. I had a pool put in late last year and was given chemicals to get started. I brought my water to get tested and was questioned where I buy my products after a few tests. I explained how I had a lot of products to still be used then would purchase more. After a few water tests this seemed to be a trend, getting questioned about where I buy my stuff and had to explain my situation every time. Then I started noticing when they are testing your water the owner is looking you up on there system about all your purchases you made. My last visit I was questioned once again and made it pretty uncomfortable. Explaining how the tests cost them so much and they only support people that buy from them, which I totally understand. But don't keep asking when I explained my situation multiple times. I guess they wanted me to buy items to just sit around while I'm still finishing up what I still have. Maybe just charge a fee to get a water test so you don't have to grill everyone about this? I saw it done with others as well. So if your looking to purchase items from them they will love you. When spring time comes to purchase all my pool products I guess I'll be bringing my business elsewhere.

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Premier Pools & Spas

  • Address: 801 Clanton Rd C104, Charlotte, NC 28217, USA
  • Phone: (704) 349-3894
  • Website: https://premierpoolsandspas.com/locations/charlotte-west/?utm_source=extnet&utm_medium=Yext&y_source=1_MTgwODgyNTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Maps link: click here
  • Rating: 4.8
  • Rating count: 21
  • Opening Hours: Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: Closed
    Sunday: Closed

Premier Pools & Spas is a full-service swimming pool and spa company that has been servicing the Charlotte, NC area for over 10 years. They offer a wide range of services that include pool and spa maintenance, repairs, renovations, and new construction. They also offer a wide variety of products that include pool and spa chemicals, accessories, and equipment.

Their customers have consistently given them high marks for their quality of work, customer service, and competitive pricing. They have also been praised for their knowledge and expertise in the pool and spa industry. If you are in the market for a new pool or spa, or if you need repairs or maintenance for your existing one, Premier Pools & Spas is a company that you can trust to get the job done right.

eric sherman rated it 5/5: Matt and Aric & team were fantastic to work with. They were more than responsive with all concerns we had through the entire process. Our pool was built during new home construction and they were on top of things from the start. In fact they maintained an ahead of schedule timeframe and were mostly waiting on us to complete. Good work fellas!

Most relevant reviews:

  • Kecia Purser rated it 5/5: The whole experience was incredible! I had all kind of wild and crazy design ideas and they stuck with me for them all! Our dream pool turned out even better than I could have imagined!
  • Karen Geer rated it 5/5: We had a great experience with Premier! Autumn did a wonderful job helping us visualize our pool and decking. Aric was an amazing project manager. He treated our pool as if he were installing it for himself. No construction is without hiccups but the couple bumps we hit Aric took care of to our satisfaction.
  • Jon Schwank rated it 5/5: Everyone I know that has had a pool installed warned me that “it’s a process.” Well it was surprising not that bad, yes we had a project manager change about half way through. But Aaron was able to quickly pick up where Taylor left off and was able to get our project completed. The pictures speak for themselves and it’s fantastic. Aaron took care us, was able to see our vision, and most importantly he was able it to bring it to reality. Thank you so much to all the people that supported this project.
  • Marge Dirkschneider rated it 5/5: Aric and Premier Pools were great to work with! Of course, we would have liked to have had the pool completed earlier, but they did what they said they were going to do when they said they were going to! We were kept informed all through the process and there weren’t unwanted/unwarranted surprises along the way, unlike our last pool experience. I highly recommend this company if you are looking to build a pool big or small!
    Marge
  • eric sherman rated it 5/5: Matt and Aric & team were fantastic to work with. They were more than responsive with all concerns we had through the entire process. Our pool was built during new home construction and they were on top of things from the start. In fact they maintained an ahead of schedule timeframe and were mostly waiting on us to complete. Good work fellas!

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Advanced Pool Technicians LLC

  • Address: 1165 Fort Mill Hwy, Fort Mill, SC 29707, USA
  • Phone: (704) 241-9336
  • Website: http://advancedpooltechnicians.com/
  • Maps link: click here
  • Rating: 4.4
  • Rating count: 18
  • Opening Hours: Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: Closed
    Sunday: Closed

Advanced Pool Technicians LLC is a pool maintenance and repair company located in Fort Mill, SC. The company has been in business for over 10 years and offers a wide range of services, including pool cleaning, repairs, and installations. The company is highly rated by its customers and is known for its quality workmanship, fair prices, and friendly service.

Angela Nash rated it 5/5: It is no secret that owning a pool is a luxury, which leaves you vulnerable for people to take advantage of you and over charge. If you own a pool, I guarantee you have experienced this. I have finally found a company that does it right, and does it right the first time. Brian, the owner, promptly called me back to schedule a visit. John came within a day or two and did a fantastic job. He was personable, knowledgeable, and a perfectionist. I will definitely be using them again.

Most relevant reviews:

  • Lee Bremer rated it 5/5: Brian and his team are top notch! They go above and beyond.

    My experience with pool builders and pool service companies in Charlotte has been terrible until I found Brian.

    With Brian you get a team of professionals without a language barrier. Competitive pricing and they don’t try to up sell you on everything. I had Brian install a salt system for us and right away he noticed our pool builder never even installed the water temperature sensor. He said we will fix that for you too. That may seem simple, but understand our pool builder came out multiple times and never fixed there own mistake or even disclosed the sensor was just hanging loose. Pool builder sent out a start up service co. They didn’t fix it or call it out either.

    Brian saw it right away and took care of it because they were already there.

    If you’re tied of pool service companies with bad customer service and questionable work I highly recommend you give Brian a call.

  • Ashley Posey rated it 5/5: I cannot begin to express how incredibly professional and detail oriented that this company has been! I recently relocated to Charlotte, and I have never previously owned a pool. I was anxious about caring for it appropriately, but Bryan and his staff really put me at ease. Any time I have had questions or concerns, they have responded promptly, efficiently, and kindly. Not to mention the incredibly reasonable pricing. One day, I had a pool pump emergency, and Bryan personally came out to attend to the issue for me within minutes. If you need a pool service, this is your company! TRY THEM AND THANK ME LATER. LOVE YOU GUYS!
  • Angela Nash rated it 5/5: It is no secret that owning a pool is a luxury, which leaves you vulnerable for people to take advantage of you and over charge. If you own a pool, I guarantee you have experienced this. I have finally found a company that does it right, and does it right the first time. Brian, the owner, promptly called me back to schedule a visit. John came within a day or two and did a fantastic job. He was personable, knowledgeable, and a perfectionist. I will definitely be using them again.
  • J E rated it 3/5: Somewhat negative experience. They did manage to come out to do the normal chemical check on the pool, which is all I was looking for at the time. I decided to go a different direction with the continuous pool maintenance.

    I then sent three different emails asking about payment options, as well as leaving a phone message twice and received no response to any of the emails or voicemail. Judging by other reviews it seems like they do good work, but I question their responsiveness if you have questions or need feedback.

    Edited: I have edited this post without being asked on 1/2/2023 as I think my initial rating was harsh considering the problem.

    Edited #2: Added on 1/3 in response to their response: My question was initially sent on Tue, Jul 12, 2022 at 9:52 AM, which is pretty far before year-end. I received no response until they reached out to ask me whether it had been paid, while ignoring the question I had asked.

    Regarding the email text, yes, I saw that, but I still had a question, which can sometimes happen. The team did send a quick response to me once I did pay, and they have managed to respond to this review pretty quickly, so I'm left with the impression that they can be responsive, just not to questions asked by people who have already had work done.

  • Marc Gusto rated it 1/5: In response to Brian’s response III: The entire issue is when Brian was first notified of the sand in the pool by my neighbor (we moved), Brian did NOT accept responsibility for the failed sand filter he installed the month before. I have all the email correspondence beginning in late March. It took until middle May before he admitted that, in fact, it was sand and the filter had failed. This six weeks, prime selling season, was lost and Brian repeatedly failed to accept responsibility for his shoddy work. Once he finally admitted to the sand, it took another two weeks before the correct parts arrived and installed. The pool was soooo bad because Brian failed to accept responsibility for the new sand filter that he installed in March. Please see attached email to me from Brian. He is a liar, trying to make himself look good by disparaging a great client. I plan on making numerous posts per week until all the emails and pictures are exposed. My recent posts informing any potential client to stay away from this guy and company should be taken seriously. If you read the post by Sky Blue pool, Advanced Pool Technicians, the responsible party was missing in action to admit and rectify the problem. The problem obviously didn’t get better as posted by the dark green picture of my pool. I have a email from Brian speaking bad about both pool companies I asked to assist prior to Sky Blue. If you want the best pool service company in the greater Charlotte area, call April at Sky Blue Pools. They are honest, stand beside their work and know how to professionally maintain a pool. I am not a novice with pools, I grew up in Miami and have had a pool for 45+ years.

    In Response IV: Not a single company fired me. Pool King was excellent. They are the ones that confirmed it was sand and even after you disparaged them in writing which I have and will post eventually. I have ALL the emails. One of us is lying and for the benefit of this online service, it is my duty to disclose all the facts. Had Brian accepted responsibility immediately, we would not be having this conversation. I feel so strongly against Brian's lack of integrity, lack of honor, untruthful and irresponsible response when altered of the issue, that I will continue making truthful updates and responses. Better hope a problem doesn't occur after work paid even with clear pictures. The pool companies wouldn't maintain the pool as I previously said because of the sand blowing in from the filter. And Brian failed to accept responsibility. Bottom line. Cost me two prime selling months for a home inside the loop just off Providence Road. Prime location. Couldn't sell because of Brian not accepting responsibility. Once Sky Blue corrected Advanced Pool Technicians running irresponsibility, the house went into contract within 7 days. Every neighbor that was "watching" the house, knows the green pool caused by Brian kept our beautiful home from selling during April or May or June.

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Trident Pool Group

  • Address: 358 Crompton St, Charlotte, NC 28273, USA
  • Phone: (704) 895-0818
  • Website: https://tridentpoolgroup.com/
  • Maps link: click here
  • Rating: 2.3
  • Rating count: 25
  • Opening Hours: Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: Closed
    Sunday: Closed

If you're looking for a top-notch pool maintenance company in Charlotte, look no further than Trident Pool Group. Their team of experienced professionals are dedicated to keeping your pool looking its best all season long. customers rave about their prompt and courteous service, and say that their pools are always sparkling clean. You can trust Trident Pool Group to keep your pool in tip-top shape – so you can relax and enjoy your summer worry-free!

Hannah Britt rated it 1/5: I don’t have many positive things to say… Trident manages our neighborhood pool and does a poor job. The pool is filthy with dead bugs, leaves, bird poop, and other particles. Toilet has been broken for weeks. People have consistently complained about the poor state of the pool and nothing has been done.

Most relevant reviews:

  • Rich Nelson rated it 1/5: Worst company ever. The “HR” person, Bailey, talks to the guards like they’re dirt. The guards report for mandatory meetings and aren’t compensated for their time. That wouldn’t be so bad if Bailey actually spoke to the other employees like young adults and not like they’re a complete waste of her time. The guards however, are great workers and completely professional. My child wouldn’t work for them though.
  • Aiden Keith rated it 1/5: Avoid at all costs! So horrendous they have to post fake reviews to have anything positive said about them. Bailey Brown, featured in a clearly biased review below, is the “Human Resources Manager” at Trident, who specializes in ripping off the employees while treating them like something she stepped in instead of human beings. Anyone wondering why their pool is so dirty? Well, if you use Trident pool group, it’s probably because they neglect to train their staff on how to vacuum the pool and then attempt to call lifeguards in to vacuum, one day in advance, on their days off. I’m not sure what kind of deal this company is offering people in order to get contracts, but I can assure you it is not worth the amount of money you are saving. I would leave zero stars if I could but apparently at least one is required to leave a review. Go literally anywhere else!
  • Hannah Britt rated it 1/5: I don’t have many positive things to say… Trident manages our neighborhood pool and does a poor job. The pool is filthy with dead bugs, leaves, bird poop, and other particles. Toilet has been broken for weeks. People have consistently complained about the poor state of the pool and nothing has been done.
  • Olivia Degraff rated it 1/5: I worked for trident for two years and both years were terrible. Both of my supervisors did not care about the condition of the pools, and if we texted that we needed supplies or if the pools chemicals were messed, up they would not come to our pools until days later. When I was 15, they were illegally scheduling multiple 15 year olds to shifts without anyone over 16 there as well, which is illegal. Our control box was also broken, but our supervisors never came to fix it, meaning that 15 year olds would have to go in and out of the pump room every day to use the controller manually, without the help of 16+ staff members, which is also illegal. Along with this, the higher ups do not care about their staff. In the entirety of my two years there, I met the owner, Mark Houff, once. He stopped by for two minutes, shook my hand, and then left to go play golf with his buddies. The executives at Trident do not view their staff as people, or even teenagers, as they were making 16 year olds work 40-60 hour work weeks. They are simply money hungry capitalists that work based on profit, not the betterment of their pools and staff members. Do not work for trident, better yet, don't be a lifeguard, it isn't worth it.
  • Shantel Bones rated it 1/5: Our community uses this company to clean our pool!! They replaced the toliet paper holder a couple months ago and still no paper on the holders. The guy that cleans the pool has been asleep in his car since 1:30 it's now 3:12. Pretty sure they charge to visit us hourly and yet only spend 20 minutes if that. Terrible

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