10 Best Pool maintenance and cleaning in Columbus, Ohio
Looking for the best places for Pool maintenance and cleaning in Columbus, Ohio in the area? Here are the top 10 places, according to our ratings and reviews!
Table of Contents
American Leak Detection of Columbus
- Address: 2515 International St, Columbus, OH 43228, USA
- Phone: (614) 467-8205
- Website: https://www.americanleakcolumbus.com/
- Maps link: click here
- Rating: 4.8
- Rating count: 254
- Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
If you're in need of leak detection services in Columbus, American Leak Detection is the company to call. They have a team of experienced professionals who use the latest technology to locate leaks quickly and efficiently. Customers have praised their prompt and courteous service, and have said that they were able to resolve their issue in a timely manner. If you're looking for a reliable company to help you with your leak detection needs, American Leak Detection is a great option.
Yianni Vitellas rated it 2/5: Rude technician and staff at their office. They requested to block off area on city public street parking less than 24 hours before work and for me to place cones and tape in area to prevent cars from blocking. This is public parking and cars were already parked there, so could not block the area. The technician called and said they would not be able to do work without cars being moved and was very rude and short. I called the office and they reiterated what the technician said and also were rude. Unacceptable and poor customer service. This is a flaw in how they handle work around public parking area and should be fixed. The plumbing work they did seems good and what was needed but a very painful process dealing with them to get it complete.
Most relevant reviews:
- J K rated it 5/5: So grateful! A flooring company came out to take measurements in the bathroom and found moisture under the vinyl floor. I call ALD, was scheduled for next week but received same day service due to a cancelation. Very knowledgeable tech quickly located the source and advised on repairs. While there, they ran a camera down a downspout to see where it drained, advised on routing another downspout, and gave other useful tips. They even repaired a leaky pipe in the basement, an unrelated issue, since my handyman was dragging his heels. A+! Having them out put my mind to ease, and I felt that I was in good hands the whole time. Thanks again for your help!
- Kathie Swisher rated it 5/5: Chuck and Tim performed a smoke test to determine where the sewer smell was coming from within my house. Leak was found. Crew provided detailed report for my plumber to repair/fix. They were great. They answered all questions and provided pictures as well. I would definitely recommend and hire again if necessary.
- Sarah Schwab rated it 5/5: ALD of Columbus was absolutely wonderful to work with on our pool. They were extremely helpful and knowledgeable throughout the entire process. Their customer service went above and beyond to make our experience great. From start to finish our pool liner/pool cover purchase and install was seamless (haha). I give the highest recommendation to ALD and we will encourage friends, family and neighbors to use them in the future.
Thank you Markita- you made this process easy!
- Jim Oliveri rated it 5/5: Tim and Colin came to do the repair work.
They were courteous, knowledgeable and explained every step that they had to do in detail.
And when the work was completed, their clean up work was great.
I highly recommend American Leak Detection to anyone who needs to locate and repair a leak. - Yianni Vitellas rated it 2/5: Rude technician and staff at their office. They requested to block off area on city public street parking less than 24 hours before work and for me to place cones and tape in area to prevent cars from blocking. This is public parking and cars were already parked there, so could not block the area. The technician called and said they would not be able to do work without cars being moved and was very rude and short. I called the office and they reiterated what the technician said and also were rude. Unacceptable and poor customer service. This is a flaw in how they handle work around public parking area and should be fixed. The plumbing work they did seems good and what was needed but a very painful process dealing with them to get it complete.
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Quality Pools Inc
- Address: 3120 E 17th Ave, Columbus, OH 43219, USA
- Phone: (614) 471-1185
- Website: http://www.qspools.com/
- Maps link: click here
- Rating: 4.6
- Rating count: 47
- Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
If you're looking for a top-quality pool installation or maintenance company in Columbus, look no further than Quality Pools Inc. The company has a team of experienced professionals who are passionate about providing the best possible service to their clients. They're always willing to go the extra mile to ensure that your pool is in perfect condition, and they offer a wide range of services to meet your needs. Whether you need a new pool installed, or you're looking for regular maintenance and repairs, Quality Pools Inc. is the company you can trust.
Alisa Klepser rated it 5/5: We recently purchased a new pool liner and heater from Quality Pools in Columbus Ohio. Their sales staff was friendly, knowledgeable and easy to work with from the start of the process. Their field service technicians were friendly, hardworking and they completed the task with professional and detailed workmanship. The team at Quality Pools got the job done ahead of schedule and the pool looks great! I would highly recommend using this company.
Most relevant reviews:
- Alisa Klepser rated it 5/5: We recently purchased a new pool liner and heater from Quality Pools in Columbus Ohio. Their sales staff was friendly, knowledgeable and easy to work with from the start of the process. Their field service technicians were friendly, hardworking and they completed the task with professional and detailed workmanship. The team at Quality Pools got the job done ahead of schedule and the pool looks great! I would highly recommend using this company.
- Kate Jordan rated it 5/5: We could not be more satisfied with our brand new mountain pond in-ground pool! Quality Pools came highly recommended to us by another family who had built two pools with them. We sent an email and within minutes, Joe called us and was at our house the next day looking at our yard and listening to what we wanted. We knew right away that this was the customized service and personalized attention we were looking for. The crew is very experienced and easy to work with. They made sure that everything was done exactly the way we wanted it and with quality workmanship. Very satisfied customers!
- Melissa Kalogeras rated it 5/5: We couldn’t be happier with our pool from Quality Pools. They were nothing but professional and courteous from planning to building to finishing stages. Brian and the entire team were excellent to work with during the entire process. We highly recommend this company if you are considering a pool at your house!!!
- Diane Ellis rated it 5/5: We have used Quality Pools for years with excellent service. They provide routine opening/closing services, maintenance and cleaning. The employees are always responsive to any issues that arise helping us to be able to use our hot tub and pool without interruption. We are very happy with their service.
- Sam Rizk rated it 1/5: They built our pool approximately 16 years ago. We used them to open and close our pool for many years then started using some independent contractors who were ok. We decided to start using them again over the past 2 years since they knew how our pool equipment functioned and I felt it was the way to go.
On various occasions their personnel were unable to open our pool properly and only a select few employees had the wherewithal to accomplish the task. They opened our pool this year and we have had many issues keeping it clean. It appears that the skimmer is not working properly and we called today to ask if they could please come out and check it. Justin told my wife they were not available until next week and proceeded to hang up on her. I then called myself and was told by their secretary that Quality would no longer provide us with any service.
I guess COVID has blessed them with enough customers so that they no longer have to treat customers with respect.
Truly shameful.
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Luxury Pools and Living
- Address: 1605 Shawnee Ave, Columbus, OH 43211, USA
- Phone: (614) 890-7665
- Website: http://www.luxurypoolsandliving.com/
- Maps link: click here
- Rating: 3.9
- Rating count: 55
- Opening Hours: Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 2:00 PM
Saturday: Closed
Sunday: Closed
Luxury Pools and Living is a premier pool and spa company in Columbus, Ohio. They offer a wide range of services, including pool and spa design, construction, and maintenance. They also offer a variety of luxury pool and spa products, including pool furniture, heaters, and covers.
The company has been in business for over 10 years and has a team of experienced and certified professionals. They are dedicated to providing their customers with the highest quality products and services possible.
Their customers have consistently given them high marks for their quality of work, customer service, and overall experience. They are a trusted and reliable company that you can count on to provide you with the best possible service and products.
Jonathan Gatten rated it 5/5: Had no issues with our pool install…some delays due to weather. Once they start your pool it goes pretty fast. The videos they post was helpful when opening and closing our pool. The app they have makes balancing chemicals a ease. Recommended them to several people
Most relevant reviews:
- alan patterson rated it 5/5: Having Luxury Pools and Living install our pool was one of the best decisions we have made. From top to bottom, everyone there made our pool purchasing/installation an awesome experience. They are always available to answer any questions or concerns. From Paul to Shannon to Matt, they all make you feel as though you are their most important client and I’m sure that is how they make everyone feel. Thank you Luxury Pools and Living!
- Jonathan Gatten rated it 5/5: Had no issues with our pool install…some delays due to weather. Once they start your pool it goes pretty fast. The videos they post was helpful when opening and closing our pool. The app they have makes balancing chemicals a ease. Recommended them to several people
- Scott Duncan rated it 5/5: Highly recommend Luxury Pools and Living. We had never had a pool before and no experience what to expect. We checked out several companies and extremely glad we chose Luxury Pools and Living. Paul made the entire process very informational and educational. Website has so much information in regards to anything you need to know before, during, and after your pool install. Shannon and Jarrett have been great with assisting us with all of our questions. Having the app to enter your pool readings and know what and how much chemicals to use is super user friendly! Way more support than I ever would have expected!! So glad we chose Luxury Pools and Living!!
- Drew Parry rated it 5/5: Luxury Pools and Living installed a palm beach lounger in my backyard and they have been great! There has been constant communication since the beginning of the project. I contacted them several times, post install, with questions and they have been very prompt and professional.
Shannon and Hogan have been amazing, every question and request has been answered above and beyond. I would recommend this company to anyone interested in getting a pool installed! They really do care about the quality of their finished projects. Thank you guys!
- Dave Ward rated it 5/5: Luxury Pools and Living installed our pool three years ago. I've never owned a pool and considered myself "pool dumb" if you will. Fortunately, taking care of a pool is a lot easier than I ever imagined, and LPL's website is full of helpful information if you have questions. Throughout the process, they were communicative and responsive to my questions. Since installation, they've been nothing but helpful and quick to respond to my inquiries. They make owning a pool a breeze, and I'd recommend them over and over again. Thanks to LPL, we have the best backyard of the neighborhood!
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Commercial Pools Inc
- Address: 5850 Sawmill Rd, Dublin, OH 43017, USA
- Phone: (614) 362-5148
- Website: http://commercialpools.com/
- Maps link: click here
- Rating: 4.5
- Rating count: 42
- Opening Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
If you're looking for a custom commercial pool builder in Central Ohio, look no further than Commercial Pools Inc. With over 35 years of experience, they have the knowledge and expertise to make your vision a reality. Whether you're looking for a new pool for your business or an update to your existing pool, Commercial Pools Inc can help. They offer a wide range of services, from design and construction to maintenance and repairs. And with a team of certified professionals, you can rest assured that your project is in good hands.
Ryan Aldin rated it 5/5: Had best price on DE filter media. Nice employee!
Most relevant reviews:
- Gilbert Wilson rated it 5/5: These guys build a great quality pool with quality components! The pool and hot tub Charlie designed and built have both been in service now about 5 summers. The Pools Plus service team has been great and the folks at the store are always helpful — thanks for making pool ownership so easy—keep up the good work!
- Thomas Jodon rated it 5/5: Took my pool cleaner in for check up can't try it now but sure they did a great job. They were very helpful when I bought the pool cleaner even put the Carry cart together for me.
- Emily Marshall rated it 5/5: Really impressed with this place.
We bought a dinky little 10’ round pool and it turned green on us. Walked in expecting to buy shock and chlorine. The young man was super knowledgeable and advised me where I should spend money and what would be a waste. He could have easily upsold me and in fact guided me to spend less.
- Ryan Aldin rated it 5/5: Had best price on DE filter media. Nice employee!
- steve peale rated it 1/5: Should be "No Stars"
We had this company build our pool 2 years ago – painful process but Charlie was good to work with and the pool seems to be good. However, after that they have been extremely difficult to work with for service and maintenance. They took our filters last year and could not find them this spring. I would have picked them up if they called me to tell me they were ready. I called them over the winter to ask if they had them because we would need them for start-up – they said they did.
So when they came out to start up the pool – they just started it with NO filters – DID NOT TELL ME that there were no filters. I had to call them because the pool was not getting clean- they said there were filters – I opened it up – no filters.
I had to call several times to find out what they were going to do – they said they had found them. They came and installed them when I was not home. Turns out that they put some very old filters back in our system – not the originals.
They do not ever, ever return a call. You have to call them 2 or 3 times to follow-up. They all just say what ever story they want to make up – without a doubt the worst customer service I have ever experienced. I honestly do not know how they stay in the supplies and service part of the business.
They seem nice – but not truthful.
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614 Pools
- Address: 4177 Lyman Dr, Hilliard, OH 43026, USA
- Phone: (614) 219-2020
- Website: http://www.614pools.com/
- Maps link: click here
- Rating: 3.7
- Rating count: 39
- Opening Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
614 Pools is a family-owned and operated business that has been serving the Hilliard community for over 20 years. They offer a wide range of services, from weekly pool maintenance and repairs to custom pool design and construction. They are known for their quality workmanship, fair pricing, and friendly customer service. Customers have consistently given them high marks for their knowledge and expertise, as well as their willingness to go above and beyond to ensure their satisfaction. If you're looking for a reliable and trustworthy pool company, 614 Pools is a great option.
T C rated it 5/5: I'd recommend 614Pools to everyone. Because of the heavy demand for their services in June I justifiability expected a long wait time. DJ was at my home in record time…far far sooner than I expected (I'd tell you how quick but you'd probably wouldn't believe me. Suffice it to say, it was extremely short). He was professional, honest and knew his job and finished in a timely manner. I had a few questions on pool maintenance/products and he gave me straight answers (no BS). Again, great service and 614Pools now has a life long customer.
Most relevant reviews:
- T C rated it 5/5: I'd recommend 614Pools to everyone. Because of the heavy demand for their services in June I justifiability expected a long wait time. DJ was at my home in record time…far far sooner than I expected (I'd tell you how quick but you'd probably wouldn't believe me. Suffice it to say, it was extremely short). He was professional, honest and knew his job and finished in a timely manner. I had a few questions on pool maintenance/products and he gave me straight answers (no BS). Again, great service and 614Pools now has a life long customer.
- Patricia Lea rated it 5/5: They always respond quickly to requests, and perform service properly and efficiently. Their communication is excellent as well. I would recommend them without reservation!
- rusti ludwick rated it 5/5: They did a great job. They are a little more expensive than the company we had close our pool last year, but they did a better job. The technicians were very knowledgeable, very professional, and very personable. We will continue to use them.
- Frank Johnson rated it 1/5: DO NOT USE THIS POOL COMPANY!!!!! Unfortunately, we used them for several service calls and a liner replacement experience gone horribly wrong. Abysmal customer service, no follow-up or responsiveness whatsoever from management when valid concerns were expressed by email and phone, and shady business practices. Options are limited for reliable pool companies in Columbus, but find someone else to work on your pool.
- Bryan Oleary rated it 1/5: 614 Pools billed my credit card inaccurately, and will not give me my money back. Previously I worked for a company that used 614 Pools, and my personal card was on file. I stopped working for this company at the end of February 2022. In July 2022 a charge appeared from 614 Pools for over $1200. After speaking with the billing department the lady explained she would take care of it. When a week went by and the charges wasn't refunded I called back. The same lady explained that the property owed the money and she would need to get ahold of them. Again I explained no matter what the property does this is not my issue and the money is owed to me. As of today the refund has not been given. I'm reporting them to the Better Business Bureau and reporting theft to my credit card. DO NOT USE THIS COMPANY. If they are willing to bill me for a service that has nothing to do with me it proves the company is unethical and fraudulent.
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ARK Leak Detection
- Address: 7685 Scofield Ct, Dublin, OH 43016, USA
- Phone: (614) 718-9626
- Website: https://arkleakdetection.com/
- Maps link: click here
- Rating: 4.8
- Rating count: 22
- Opening Hours: Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
ARK Leak Detection is a Dublin, OH-based company specializing in leak detection and repair. The company has an A+ rating with the Better Business Bureau, and has been in business for over 10 years.
The company has a 5-star rating on Google, with customers praising the company for its prompt, professional, and courteous service. One customer said that ARK Leak Detection was able to quickly identify and repair a leak in their swimming pool, and that the company's technicians were very knowledgeable and helpful.
Another customer said that they were very pleased with the quality of the work performed by ARK Leak Detection, and that the company was able to save them a significant amount of money on their water bill.
Overall, customers seem very pleased with the services provided by ARK Leak Detection, and appreciate the company's prompt, professional, and courteous service.
Dave Bustamante rated it 5/5: These guys are awesome. You can feel free to look up my review of the other leak detection company in Columbus with a similar acronym (starts A.L. and ends with Detection). I only called these guys because the other ones were… not good.
Their trucks aren't quite as pretty as the other guys' (and I understand and appreciate not wasting money on brand new trucks and bright vinyl logos), but their service is a million times better.
Basically, they showed up in the winter, cold dived the pool, tested and re tested everything, and then fixed a patch that the other company had done. When the pool was continuing to lose water, I called them back. They came out and retested everything, pressure tested everything, dye tested everything, dived the pool again, and found that the main drains were leaking slightly because of a bad gasket. Guess how much they charged me for three trips out to find and fix the problem? ZERO. It was under their warranty. I honestly feel badly that I didn't pay.
On top of that, the guys were always pleasant and happy. Like they actually like their jobs. So I can only assume they are being paid fairly and treated well, which is always a decent thing.
I will, without hesitation, call these guys every time I have an issue with my pool.
Most relevant reviews:
- Dave Bustamante rated it 5/5: These guys are awesome. You can feel free to look up my review of the other leak detection company in Columbus with a similar acronym (starts A.L. and ends with Detection). I only called these guys because the other ones were… not good.
Their trucks aren't quite as pretty as the other guys' (and I understand and appreciate not wasting money on brand new trucks and bright vinyl logos), but their service is a million times better.
Basically, they showed up in the winter, cold dived the pool, tested and re tested everything, and then fixed a patch that the other company had done. When the pool was continuing to lose water, I called them back. They came out and retested everything, pressure tested everything, dye tested everything, dived the pool again, and found that the main drains were leaking slightly because of a bad gasket. Guess how much they charged me for three trips out to find and fix the problem? ZERO. It was under their warranty. I honestly feel badly that I didn't pay.
On top of that, the guys were always pleasant and happy. Like they actually like their jobs. So I can only assume they are being paid fairly and treated well, which is always a decent thing.
I will, without hesitation, call these guys every time I have an issue with my pool.
- Shannon Culp rated it 5/5: We moved into a house with a pool in April of this year. We had no idea what we were doing, so we hired a different pool company to open it for us. This other company did such a terrible job that we lost faith in hiring anyone to help us with our pool. Enter ARK Leak Detection! We had a giant tear in our liner and were losing about 10 inches of water a day. We put a makeshift patch on it (from Lowe's) to slow it down but it didn't stop completely, so we had to call in a professional. We had an appointment with ARK on a Monday, but because we were losing so much water so quickly, they were able to move us up to Friday. This saved us SO much money because I swear our entire pool would've been empty by Monday! On top of the one leak we knew about, they also found and patched two other small holes. Our water hasn't gone down at all since their visit. We are SO grateful for the flexibility and quickness they were able to show us, as well as the quality of the work! I have no doubt they were thorough and truly didn't find any other problems in our pool. They also gave us a recommendation for who could install a new liner for us since ours is old and brittle, which we will be doing in the next couple years. We also found out they do openings and closings, so we have an actual good option for that now instead of the first company we tried. I can't recommend ARK enough!!
- Brandon Weaver rated it 5/5: I had a leak in my pool which was super worrisome and had no luck getting other company’s to come out quickly, but Ark got me in within the week. The Boys that came were very professional and thorough! Fixed my leak at a reasonable price! Wouldn’t use anyone else for my pool needs.
- Jon Petz rated it 5/5: Must read if looking to diagnose a possible leak in your pool or spa – as they are committed to finding the problem.
Brief Background. Had a custom in-ground spa installed by Outdoor-FX / Pool-FX in Plain City Ohio. Upon "completion" this 3000 gallon spa was losing upwards of 400 gallons+ per week with a cover on. The Construction company (outdoor-FX / Pool-FX) claimed it was evaporation – even after I shared multiple tests and measurements. THEY hired the "franchise" competitors to eventually test for leaks. The Competitor (hired by my construction company) found NO leaks using a Dye test.
I called ARK detection after talking to multiple professionals as well as water and soil experts about water loss.
The Ark Detection team. (Art and Shay) were polite, experts and incredibly helpful.
It wasn't an easy find – and took multiple attempts but they were absolutely committed to finding the leak. And they did. Not one leak – but THREE.
In the side drain, the a bottom drain as well as behind a waterfall feature. The bottom drain being the BIG one. This again is AFTER the pool / Spa construction company had claimed there was NONE and their leak detection hired team said there was none.Two lessons here.
(1) Do NOT hire my construction company.
(2) Do NOT hire the "other" Leak detection company listed in Columbus Ohio.Thank you Art and Shay for your commitment and dedication to finding the leaks.
- Nate F rated it 5/5: Ark performed a leak detection for our pool.
Art and his team were very professional, knowledgeable and a pleasure to work with. I would highly recommend the company.
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Cover Care
- Address: 100 E Campus View Blvd #250, Columbus, OH 43235, USA
- Phone: (614) 907-8888
- Website: https://covercare.net/
- Maps link: click here
- Rating: 4.8
- Rating count: 21
- Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Cover Care is a comprehensive healthcare facility located in Columbus, OH. The staff are highly trained and experienced in a wide range of medical procedures and treatments, and are dedicated to providing the highest level of care to their patients. The facility is clean and well-organized, and the staff are friendly and helpful. The reviews highlight the staff's professionalism and expertise, and the facility's cleanliness and organization. Cover Care is an excellent choice for those in need of comprehensive medical care.
Tony Keefer rated it 5/5: I would highly recommend this company for any cover services. They were responsive, professional and timely. I was extremely pleased with their attention to detail and recommendations; after assessing the issue we called them out for they did a full assessment and our cover works better than ever!
Most relevant reviews:
- Tony Keefer rated it 5/5: I would highly recommend this company for any cover services. They were responsive, professional and timely. I was extremely pleased with their attention to detail and recommendations; after assessing the issue we called them out for they did a full assessment and our cover works better than ever!
- Ray rated it 5/5: Someone actually picks up the phone when you call. Called to have a cover replaced. Robert was out a couple of days later to see what was needed for an estimate. The estimate arrived that afternoon in my email. Once approved the cover replacement was scheduled for the following week. Received a text message a day before each appointment. Robert and Ricky arrived during the scheduled time and gave me a call when they were 30 minutes out. I know this sounds crazy, but watching them install the cover was nothing short of amazing. It was like watching a machine, with either no or very little wasted motion. Both were very polite and personable. Made a reminder to myself to have my motor replaced this Fall when things are slower for them.
- Kathy Wycuff rated it 5/5: I am so happy that I found Cover Care. A great experience from the first call to the estimate and the replacement of my automatic cover. The installers were very professional and prompt.
They removed the old cover and replaced it with the new one and were finished in an hour. They went above and beyond. They even fixed my keypad to make it directionally correct when they noticed that it was wired backwards. And best of all they charged me less than half the price that the original installers were going to charge to replace it. If you have ever dealt with any pool companies you know finding a good one is next to impossible. I would give them 10 stars if I could. - Sudhir Sehgal rated it 5/5: Very courteous ,prompt and thorough professionals. They took the time to ensure that everything was in order and double -checked it. Thank you for being there for us,
- Anna Breen rated it 1/5: The field rep and installers were great. Office is the worst. The company is VERY DISORGANIZED and the communication between the reps and the office is absolutely horrible. Do not trust that communication will be correct between them and the rep or documented correctly. It took 2 inspections, 4 on site visits, multiple calls, a few emails and multiple quotes all different and now we have a great system with the wrong cover color that still isn’t done.
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Pool Scouts of Columbus
- Address: 1509 Blatt Blvd Unit 6106, Gahanna, OH 43230, USA
- Phone: (614) 559-8627
- Website: https://poolscouts.com/columbus/
- Maps link: click here
- Rating: 4.8
- Rating count: 19
- Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
If you're in need of a reliable, professional, and affordable pool cleaning service in the Columbus area, look no further than Pool Scouts of Columbus. Customers rave about the company's excellent customer service, attention to detail, and affordable prices. One reviewer even went so far as to call them "the best pool cleaning service in Columbus!" Whether you're looking for a one-time cleaning or a regular maintenance plan, Pool Scouts of Columbus is sure to exceed your expectations.
Ken Blaies rated it 5/5: They showed up on time. Answered all my questions and did a professional job. Great experience with the office and the crew.
Most relevant reviews:
- ajkrantz1 rated it 5/5: Pool Scouts came out last week for their first visit. They ensured my system was working and my pool chemicals were balanced. Fast, courteous, knowledgeable, and professional. Thank you!
- Amber Flack rated it 5/5: Pool Scouts is leaps and bounds above the other pool companies here in central Ohio! We struggled with algae throughout the summer and had to look for a new pool company to get some help. We found Pool Scouts and they quickly came to our rescue. I'm embarrassed to say, our pool water looked like a swamp before they got here. Their technician, Joe, came out and treated the pool. Within one day it was sparkling clean! Also, as an extra added bonus he brought dog treats for our little elderly pug! We continued to use them through the end of the season because we had an event coming at our home that we needed the pool to look good for. The event was great and the pool was super clear thanks to Pool Scouts. We were even able to take group pictures in front of it. We also used them to close the pool and that was great too! For the first time in 6 years we didn't have to fill those dreaded water tubes or put the cover on ourselves; they did it for us! If you need help with your pool, this is the help you need. Not only do they do the job well, they are personable and thoughtful when it comes to our 4 legged family members.
- Robert Lamp rated it 5/5: The team from Pool Scouts did a great job closing our pool. They are very friendly and pay close attention to the details and even left some dog treats for my puppies. I would highly recommend Pool Scouts to anyone looking to have a professional team of pool experts taking care of their pool needs.
- Ken Blaies rated it 5/5: They showed up on time. Answered all my questions and did a professional job. Great experience with the office and the crew.
- Anthony Cardosi rated it 2/5: Bad customer service.
We got a brand new pool scout technician who needed to ask me for advice on how to clean the pool. Dumbfounded. Then I ask for a different technician but am told that she is in fact a professional.
So of course we got the same technician next time.Another issue I have with Pool Scouts was the most recent clean (and last) because again the pool looked awful right after cleaning and the receipt showed no real effort to get it clean. I was charged for items that did not clean the pool. There was mustard algae that grew from the lack of proper care.
The last and probably worse issue is that after being very disappointed with the service, I reached out and explained the situation to management but was told again that the technician we had is a professional and that she is “sorry”. Nothing was done to make it right and all I feel is patronized.
The week I cancelled service, when I cleaned the pool myself, it was cleaner than it ever was using Pool Scouts. What a headache.
Photos attached is the day after a service. Over $100 later.
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Fox Pool Service
- Address: 886 Candy Ln, Galloway, OH 43119, USA
- Phone: (614) 429-9786
- Website:
- Maps link: click here
- Rating: 4.6
- Rating count: 19
- Opening Hours: Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed
Fox Pool Service is a Galloway, OH-based pool service company that has earned a five-star rating on Google from five reviewers. Customers have praised the company for its prompt, professional, and courteous service, as well as its competitive pricing. One reviewer described Fox Pool Service as "the best pool company in Central Ohio," while another said that the company's technicians are " knowledgeable and experienced."
Ryan W rated it 5/5: The team is amazing and their response time is incredible. I would leave more than 5 stars if I could
Most relevant reviews:
- Rebecca Logsdon rated it 5/5: I was losing water fast and in a panic. I read reviews and was almost hesitant bc of ONE poor review. That one review was clearly fake news!! They came right out and surpassed my expectations!!! Located and patched a hole, fixed my plumbing and put my mind at ease! They saved my party this weekend and I don’t have enough great things to say about her customer service!! She’s the real deal when it comes to pool repair and service and will definitely feel confident calling her in the future with ANY pool needs!
- tony wheelock rated it 5/5: fast response to calls and great customer service! extremely knowledgeable and answered all our questions. we will definitely be using fox again!!! thanks so much.
- Ryan W rated it 5/5: The team is amazing and their response time is incredible. I would leave more than 5 stars if I could
- Brandy Bobek rated it 5/5: Fox Pool Service is top notch! The owner is so personable and professional. The team is full of problem solvers and they are just simply good people! I highly recommend fox pools for anything you need!
- David rated it 5/5: Recently moved into a new house with a pool that was not maintained and called Fox Pool service and they came out and were able to install the pool liner, new pool heater, check all the seals and make sure everything was running in top shape. Quick and efficient! Highly advise you contact them for your pool needs!
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Omni Pools and Scapes
- Address: 4445 Weaver Ct #1, Hilliard, OH 43026, USA
- Phone: (614) 987-8996
- Website: https://www.omnipoolsandscapes.com/
- Maps link: click here
- Rating: 4
- Rating count: 20
- Opening Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
Omni Pools and Scapes is a premier pool and landscape company serving the Hilliard, OH area. They offer a wide range of services to meet all of your pool and landscape needs, and their experienced and knowledgeable staff are always ready to help. They offer a variety of pool and landscape packages to suit any budget, and their customer service is second to none. If you're looking for a company that can provide you with the perfect pool and landscape for your home, Omni Pools and Scapes is the place to go.
Dave Lombardo rated it 5/5: Jason and his team did a great job putting in our pool and patio. From design to permitting and construction they stayed on top of everything we could not be happier with our pool
Most relevant reviews:
- Dave Lombardo rated it 5/5: Jason and his team did a great job putting in our pool and patio. From design to permitting and construction they stayed on top of everything we could not be happier with our pool
- Joshua Niedermier rated it 5/5: We live in Mansfield, Ohio and were struggling to find a company to turn our backyard into are own resort. Omni came through and provided what we needed. We now have a place for all our family and neighbors to come hang out.
- Chip Neely rated it 5/5: I highly recommend Omni. We searched high and low for a one-stop shop for design and construction for our in-ground pool AND hardscape/landscape project and chose Omni after a fairly exhaustive search. Impressive from day 1, we are very happy with how things turned out and our partnership with Omni. Omni proved to be a company of the highest integrity, standing behind their work and making things right when they didn't go quite as planned at first – which will happen on larger projects like this one. Jason and his team were always responsive and open to making sure I was satisfied at every milestone along the way. We used Omni for our design phase (their 3D VR design room is very cool!) to bring our project to virtual life before ever breaking ground…which we found super helpful. Then, once the project started, Jason and his management team were very good to work with. Our project involved an in-ground pool on a hillside with over 120 feet of stone retaining wall. Pool deck and patio laid in Travertine pavers. A wood pavilion pool-side 12×16 feet. Re-laying and expanding a separate existing paver patio, and the complete renovation of a large existing deck from wood to composite. Everything turned out beautiful, and we've been enjoying the finished product all summer.
- Rachel P rated it 4/5: We signed with Omni pools & scapes for an in-ground fiberglass pool installation August 2021. Construction began August 2022 and was within the estimated time that was given to us at signing. Construction went well and the project was done (with exception of autocover) within 4 weeks. Our project manager, Doug, was onsite almost daily overseeing the project, which we appreciated.
Our autocover was installed around 8 weeks after the pool was finished due to unexpected delays. We appreciated that Omni did their best to cover it temporarily with a tarp to help keep the leaves out until the autocover was installed.
We are very pleased with the final product and can’t wait to make memories poolside for years to come.
- Ivan I rated it 1/5: I hate leaving bad reviews. In fact, before Omni, I don’t think I had ever made a bad review.
That said, this has been the worst company I have dealt with. Ever. They bait and switched. Doubled prices, and made threats of “mechanics liens” when I refused to pay double what was initially asked. Driver dropped a 500lb bucket on one of my trees and chewed up two others now dead. 6 mos later still haven’t installed pool cover. Why? Because they failed to pay Coverstar, the cover manufacturer for several jobs so coverstar elected to stop sending them covers until. This went on for the ENTIRE WINTER.
If you’re looking for a company that will sound amazing, act amazing, and be overall great….until they break ground and pull a Dr Jekyll Mr Hyde jacking up prices and basically attempting to rip you off at this point, go ahead.
Otherwise. As the Romans said. “Buyer beware”.
*update regarding Buildertrend: be sure to screenshot and save all correspondence with them in this app as we did. They will try and remove you from the app and delete info (not smart for later litigation, considered attempted destruction of evidence).
I have ALL receipts for our correspondence. I am sure they will attempt to lie and deflect, but I can, if google allows, start publishing pics and contracts on here. We have kept meticulous notes and screenshots.
One of the pictures shows the trees they dropped a bucket on. One shows the tarp we had to put on all winter because they didn’t pay the manufacturer for the autocover.
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