10 Best Pool maintenance and cleaning in San Jose, California

10 Best Pool maintenance and cleaning in San Jose, California

Looking for the best places for Pool maintenance and cleaning in San Jose, California? Look no further! This article will provide you with the top 10 rated places for Pool maintenance and cleaning in San Jose, California, based on customer reviews. You'll find useful information about each place, including what to expect from the experience. So whether you're looking for a place to take care of your own pool or someone else's, this article will help you find the best place for the job!

Low Buck Pools

  • Address: 6280 San Ignacio Ave M, San Jose, CA 95119, USA
  • Phone: (408) 520-6551
  • Website: http://lowbuckpools.com/
  • Maps link: click here
  • Rating: 4.8
  • Rating count: 69
  • Opening Hours: Monday: 8:00 AM – 4:30 PM
    Tuesday: 8:00 AM – 4:30 PM
    Wednesday: 8:00 AM – 4:30 PM
    Thursday: 8:00 AM – 4:30 PM
    Friday: 8:00 AM – 4:30 PM
    Saturday: Closed
    Sunday: Closed

Low Buck Pools is a great place to take a dip and cool off on a hot day. The pool is well-maintained and the staff is friendly and helpful. The pool is also conveniently located near other attractions in the area, making it a great place to stop by while you're exploring San Jose.

Brian Spoutz rated it 5/5: I have excellent pool service from Low Buck Pools for nearly 3 years now. My guy has a great understanding of the nuances of my system, which is really necessary for proper operation: cleaning filters, applying chemicals, regular cleaning, etc.. George and his staff do a great job for me!

Most relevant reviews:

  • Brian Spoutz rated it 5/5: I have excellent pool service from Low Buck Pools for nearly 3 years now. My guy has a great understanding of the nuances of my system, which is really necessary for proper operation: cleaning filters, applying chemicals, regular cleaning, etc.. George and his staff do a great job for me!
  • LenK San Jose rated it 5/5: Reliable service. I have been a customer for more than a year. George and Ricardo are always ready to serve. I have a complex arrangement of pool, spa and fountains. Six pumps in all plus two blowers. They have reliably maintained my equipment and filters. They keep to their schedule and I certainly appreciate the weekly report on pool chemistry. I recommend them to new customers.
  • Jeff Grau rated it 5/5: Low Buck & especially George did a great job on our pool "restart" after ours was resurfaced. A little expensive but worth it to make sure that the pool was ready to go in the appropriate timeframe & that plaster cured properly. They took the time to explain all the steps & lots of advice on how to properly care for the pool going forward. Great advice that Leslie's etc never bothered to mention (ie not overusing chlorine tablets)
  • holly kim rated it 5/5: Great reliable friendly service! Honest and trustworthy! Thank you!!
  • Nancy Berwid rated it 5/5: great service. Great people. Used them for many years

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Leslie's

  • Address: 1355 S Bascom Ave, San Jose, CA 95128, USA
  • Phone: (408) 971-8033
  • Website: https://lesliespool.com/location/san-jose-california-campbell-402-402.html?utm_source=gmb&utm_medium=organic&utm_campaign=store_402
  • Maps link: click here
  • Rating: 4.4
  • Rating count: 45
  • Opening Hours: Monday: 10:00 AM – 6:00 PM
    Tuesday: 10:00 AM – 6:00 PM
    Wednesday: 10:00 AM – 6:00 PM
    Thursday: 10:00 AM – 6:00 PM
    Friday: 10:00 AM – 6:00 PM
    Saturday: 10:00 AM – 6:00 PM
    Sunday: 10:00 AM – 5:00 PM

Leslie's is a local bar located in San Jose, CA. The bar is known for its divey atmosphere and its cheap drinks. The bar is also known for its live music, and its dance floor. The bar is also known for its friendly staff and its regulars.

Dan Krent rated it 5/5: Friendly, helpful staff, reasonable prices. They have many pool parts in stock but not all. Lots of fun pool toys too.

Most relevant reviews:

  • Dan Krent rated it 5/5: Friendly, helpful staff, reasonable prices. They have many pool parts in stock but not all. Lots of fun pool toys too.
  • Dr. Charles Ramskov rated it 5/5: They're always very proficient they tested my water gave me a printout gave me suggestions on her pool problem I was having with staining. I'm generally very pleased with their service and would recommend it.
  • Dee Nelson rated it 5/5: Friendly and helpful. Most things are in stock and at good prices. They fixed a pool robot for me once and it lasted 5 more years.
  • Terri Damron rated it 5/5: Always have what I need to keep my pool sparkly, clean!
  • Michael Woods rated it 3/5: Prices at stores differ. I drove to this store as he had the last Polaris 380 in stock and the closer stores tried selling me the new model which cost more. All they had to do was reach out on their system to get this discontinued model. Service could be friendlier and staff turn over is very high with poor training.

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Pool Pros

  • Address: 14830 Watters Dr, San Jose, CA 95127, USA
  • Phone: (408) 549-5000
  • Website:
  • Maps link: click here
  • Rating: 4.1
  • Rating count: 27
  • Opening Hours: Monday: 5:00 AM – 9:00 PM
    Tuesday: 5:00 AM – 9:00 PM
    Wednesday: 5:00 AM – 9:00 PM
    Thursday: 5:00 AM – 9:00 PM
    Friday: 5:00 AM – 9:00 PM
    Saturday: 5:00 AM – 9:00 PM
    Sunday: 5:00 AM – 9:00 PM

If you're looking for a pool service that will take care of everything, Pool Pros is the place for you. The staff is friendly and professional, and they always go the extra mile to make sure your pool is clean and well-maintained. They offer a wide range of services, including pool cleaning, repairs, and renovations, so you can rest assured that your pool is in good hands.

Gianni Spiga rated it 5/5: My grandparents had a pool that needed some tender love and care. After many dead-end calls with other pool companies, Pool Pro's was the first company to really come through for us. Not only did they meet our needs but exceeded our expectations by being readily available and punctual. They took their time in cleaning Algae and treating the water with the correct chemicals. They were always willing to answer questions and go above and beyond. I can not recommend anyone else knowing that Pool Pro's is the only company that deserves your business.

Most relevant reviews:

  • Gianni Spiga rated it 5/5: My grandparents had a pool that needed some tender love and care. After many dead-end calls with other pool companies, Pool Pro's was the first company to really come through for us. Not only did they meet our needs but exceeded our expectations by being readily available and punctual. They took their time in cleaning Algae and treating the water with the correct chemicals. They were always willing to answer questions and go above and beyond. I can not recommend anyone else knowing that Pool Pro's is the only company that deserves your business.
  • Gerry Brown rated it 5/5: They are the best. Super friendly.High quality one stop shop or anything pools. Will treat you like family. Ramon and Shelly also blessed me with some extra supplies. Will be referring every one here
  • Marina Blekh rated it 5/5: We are long term customers of this service. They have done a phenomenal job with our pool. They quickly respond to all our request in a timely manner.
  • The Greenery Apartment Homes rated it 1/5: Communication is almost nonexistent. I used Pool Pros with a previous property as well, I inherited them on this property at takeover and not much has changed from what I remembered in using them. Nobody responds to emails unless you push them hard. All I ask is professional service and communication. On the plus, the techs have always been very nice. It's the office team that needs a serious overhaul, it can be a week or more before anyone responds, if they respond at all. You can check and reply to emails anywhere, so there really isn't any excuse for the poor communication. I guess you can't have it all.
  • James Lin rated it 1/5: The worst pool service provider I ever deal with in my life so far.
    Why ?
    1. Order their service last June to do a cloudy pool cleaning.
    Pay $599 upfront upon their 1st day at site, that's a bad, bad mistake to pay in full upfront.
    Then after that, they just disappeared. Don't answer email or call after days and weeks.
    Communication is almost nonexistent. Even you push them hard and luckily someone returned your call but still fail to show up as they confirmed.
    Then weeks later, one new guy suddenly show up at your backyard without prior notice, being there for 5 minutes then disappear again with job half done.
    Such nightmare repeat over & over again for 2+ months until they finally, barely completed the pool cleaning, which should be done within a week. Not to mention the painful hassle involved.
    2. Apr/2022, give them another chance for pool replaster service. Unfortunately the same poor communication & service happened again. I didn't even bother to do business with them. All I ask is professional service and communication.
    The office team that really needs a serious overhaul. You're not going to get any referral business with the way you treat your customers.

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Ernie's Pool & Spa Supply

  • Address: 1620 Hamilton Ave, San Jose, CA 95125, USA
  • Phone: (408) 269-5800
  • Website: http://erniespoolandspa.com/
  • Maps link: click here
  • Rating: 3.9
  • Rating count: 19
  • Opening Hours: Monday: 8:00 AM – 5:00 PM
    Tuesday: 8:00 AM – 5:00 PM
    Wednesday: 8:00 AM – 5:00 PM
    Thursday: 8:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: Closed
    Sunday: Closed
See also  10 Best Pool maintenance and cleaning in Las Vegas, Nevada

Ernie's Pool & Spa Supply is a family-owned business that has been serving the San Jose area for over 30 years. They offer a wide variety of pool and spa supplies, as well as pool and spa service and repairs. They are known for their friendly and knowledgeable staff, and for their competitive prices.

Bradley Tips rated it 5/5: Great service and knowledgeable staff. They have done multiple pool projects for me.

Most relevant reviews:

  • Collie Collier rated it 5/5: We buy the chlorine for our pool here, and the clerks are always helpful and friendly, and do all the heavy lifting themselves – which is really nice when you have four heavy crates of chlorine!
  • Bradley Tips rated it 5/5: Great service and knowledgeable staff. They have done multiple pool projects for me.
  • cindy jones rated it 1/5: Maybe when Ernie owned this store, then it was run right. Now that Carlos is in charge, it's a disaster! Last month we ordered a spa cover and the employee failed to contact us to confirm the measurement, before pushing the order to the manufacturer. The employee just guessed the numbers and so the cover was made totally wrong. She should have at least called us first, before confirming with the manufacturer. Upon placing the order, Carlos didn't say it was not refundable and he didn't even give us any documentation for placing the order. Now he won't take it back or refund. Very unprofessional business! Now we are stuck with an expensive item that we can't use! Avoid dishonest merchants who don't put their customers first!
  • Ana W rated it 1/5: The experience purchasing Spa Cover at Erni's pool was traumatic.
    I thought I was trying to support local store rather than buying online (while shipping actually free to my door)
    The owner Carlos is a dishonest man!
    He tried to sneak in a shipping fee after the cover came to the store and that he would not deliver.
  • Ian Woodward rated it 1/5: This is the company that's parks it's work truck and trailers in a residential neighborhood every night. If any one wants free supplies they don't cover the truck or trailer. Homestead and keiley.

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Padilla's Swimming Pool Remodeling

  • Address: 304 W Hedding St, San Jose, CA 95110, USA
  • Phone: (408) 279-2629
  • Website: http://www.padillapools.com/
  • Maps link: click here
  • Rating: 4.2
  • Rating count: 13
  • Opening Hours: Monday: 8:00 AM – 4:00 PM
    Tuesday: 8:00 AM – 4:00 PM
    Wednesday: 8:00 AM – 4:00 PM
    Thursday: 8:00 AM – 4:00 PM
    Friday: 8:00 AM – 4:00 PM
    Saturday: Closed
    Sunday: Closed

Padilla's Swimming Pool Remodeling is a family-owned business that has been providing high-quality pool remodeling services to the San Jose area for over 30 years. The company is known for its attention to detail, its use of quality materials, and its commitment to customer satisfaction.

Reviewers say that Padilla's Swimming Pool Remodeling is a company that you can trust to do a great job. They are professional and detail-oriented, and they take pride in their work. They use quality materials and they stand behind their work. They are also responsive to customer needs and concerns, and they work hard to make sure that their customers are happy with the final product.

If you are looking for a company that will provide you with high-quality pool remodeling services, Padilla's Swimming Pool Remodeling is a great choice. You can expect great workmanship, quality materials, and customer service that is second to none.

Star Seed rated it 5/5: Polite, knew what to do and on time. And when finished the job was beautiful.

Most relevant reviews:

  • Star Seed rated it 5/5: Polite, knew what to do and on time. And when finished the job was beautiful.
  • Sh Ng rated it 5/5: Padilla was recommended to me by my swimming pool service company. I read some comments, but I am glad I did not pay attention to some of them. Overall, I am very pleased with this company, they came to my house in a timely manner and gave me a very reasonable estimate and finished an excellent job in 3 days, way above my expectation. In the future, I will use their services.
  • Ellen Pulskamp Turner rated it 4/5: We used Padilla's Pool Remodeling to resurface our pool and were very happy with the experience. They were a pleasure to deal with and the pool looks great.
  • Connie Burd rated it 1/5: Exasperating experience. Extremely poor communication if any at all. Workers did not clean up after their work, the front office generally failed to communicate and it appeared there was no communication between the office and the work crews. This project took almost 6 months and while the finished product looks nice, from start to finish it has been a challenge working with this company. No one should suffer through a project like this.
  • Randi McMasters rated it 1/5: They put lipstick on a pig. There were problems in the structure of our pool, i.e rusted steel in the shell and did not tell us when they were replastering so that it could be fixed. Had to go to their bond company and had to share the $15k with another client they did poor workmanship on. Go to Houzz and read their reviews. Terrible company and they left us hanging and ignored us not returning telephone calls. The shell cracked, there was rust from the steel coming through the plaster (not enough plaster being cheap) and the plaster was chipping on the stairs within a year. Avoid this disaster of a company at all costs. Our previous plaster job lasted 15 years. Something wrong happens? You are on your own. They do not back up/warranty their lousy work.

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Blue Splash Pools Repair & Leak detection

  • Address: 1150 Ranchero Way, San Jose, CA 95117, USA
  • Phone: (408) 931-3911
  • Website: http://www.bluesplashpoolservice.com/
  • Maps link: click here
  • Rating: 4.3
  • Rating count: 12

If you're in need of pool repair or leak detection in the San Jose area, Blue Splash Pools is a great option. Reviews highlight the company's quick response time, expert technicians, and reasonable pricing. Customers also appreciate the clear and easy-to-understand estimates provided. Whether you're dealing with a cracked pool tile or a more serious issue, Blue Splash Pools will get the job done right.

Randi McMasters rated it 1/5: After 5 calls, a missed appointment etc. we gave up. Maybe if he doesn't have any business he will understand what customer service is. Go to Scuba Pool Repair in Campbell. They have staff, return calls and do excellent work. If someone like Blue Splash doesn't call you back to get business how do you think they are going to treat you when you have a problem?

Most relevant reviews:

  • Linda Jordan rated it 5/5: Prompt and efficient. They showed up on time and quickly diagnosed the problem. They left a pump to finish draining the pool. They returned and fixed the problem. Highly recommend Miguel and his crew!!
  • Steve Jackson rated it 5/5: We were extremely pleased with the service. It was prompt, responsive, comprehensive, very reasonably priced and done to our satisfaction. In fact, they did more than expected but did not charge for this additional diagnosis and repair, so we can say that they are completely honest. Our main ontact was Miguel, and while he was here working his magic, his workers also were courteous, skillful and exceptional in their work ethic. We recommend them most highly.
  • Rick Avra rated it 5/5: I’m really happy with the work Blue Splash did. Our pool had a large crack – 6 ft and past the skimmer – and they came out to do a thorough leak test then quoted us for repairs. The quote was competitive and once they started, the work was completed quickly. I’m amazed at how good it looks, especially considering how much they had to remove. They are clearly busy as we needed to wait several weeks for the work to start but it was worth the wait. I highly recommend them.
  • Orly Larson rated it 5/5: Review
    Blue Splash Pool Service & Repair
    Miguel Lopez, Owner

    My overall experience with Blue Splash Pool Service has been outstanding. In early 2022 I needed a complete pool remodel including replastering and pool equipment upgrade and relocation including new gas line and electrical. This pool system was originally installed at my home in Cupertino in the 1950’s or 60’s and had an in-ground pool filtering system that was inefficient, obsolete and very difficult to manage. Also, the old pool equipment was adjacent to the pool and very noisy.
    I had a difficult time finding the best company that could or would do this project and solve my problem. I contacted several pool companies and had many bids. Finally (thank goodness) Miguel Lopez founder and owner of Blue Splash Pool and Service came to my home to provide me with an estimate for the entire job. Miguel is extremely experienced and knowledgable and provided me with a very competitive bid which I accepted.

    The crew at Blue Splash Pool Service:
    • Drained the pool
    • Removed the old in- ground pool filter system
    • Rerouted the entire old pool plumbing and electrical systems
    • Moved the plumbing underground and under a deck and under a lawn to a better out-of-the-way location about 50 feet away
    • Installed a new gas pipe (100’)
    • Installed and rerouted a 220 volt electrical conduit (110’)
    • Installed a concrete slab for pool equipment
    • Installed a new PENTAIR Pool System including:
    – 420 square foot cartridge filter & equipment
    – 3 HP filter pump/motor
    – Booster/pump/motor for the pool sweep
    – 400,000 BTU heater
    – Automatic chlorinator system that converts saltwater into chlorine
    – Wireless WiFi electronic control system that I can now control from my cell phone

    • Removed old pool plaster down to gunite
    • Replasterd 16’x32’ kidney shaped pool, installed a new skimmer, added additional water outlets, installed new color LED pool light and rerouted pool light electrical under ground to new pool equipment location (60 feet)

    Miguel was on-site almost every day managing this project. He was always available by text or phone to come by to answer questions during and after the completion of this project. He trained me how to maintain the new system. He also came by after 6 months and showed me how to clean the filter and clean the saltwater chlorinator. Every man that was assigned to this project was knowledgeable, skilled, honest, friendly and employees of Blue Splash Pool Service (no subcontractors). Miguel was also open to changes and additions to this project.
    If anyone would like to talk to me or visit my home to see the work done by Blue Splash Pool Service, please call Miguel Lopez to arrange a visit.
    I am absolutely thrilled and delighted with the amazing final results of this project. You will not be disappointed.

  • Randi McMasters rated it 1/5: After 5 calls, a missed appointment etc. we gave up. Maybe if he doesn't have any business he will understand what customer service is. Go to Scuba Pool Repair in Campbell. They have staff, return calls and do excellent work. If someone like Blue Splash doesn't call you back to get business how do you think they are going to treat you when you have a problem?

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D&R Pool Service

  • Address: 1231 Franklin Mall Suite 166, Santa Clara, CA 95050, USA
  • Phone: (408) 655-8818
  • Website: https://drpoolservice.com/
  • Maps link: click here
  • Rating: 5
  • Rating count: 9
  • Opening Hours: Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: Closed
    Sunday: Closed

D&R Pool Service is a trusted and reliable pool service company located in Santa Clara, CA. The company has been in business for over 10 years and has a team of experienced and knowledgeable pool technicians. The company offers a wide range of pool services, including cleaning, repairs, and maintenance. The company is known for its quality workmanship, competitive prices, and great customer service.

Jose Reyes rated it 5/5: Richard was awesome! He’s not only very knowledgeable but he’s also willing to tell you how to do the job if you’re able. He installed a new pool heater & pump and did a great job. His work is top notch and his prices are very reasonable. He showed up on time and cleaned up after he was all done. If you need pool work— look no further. Thank again, Richard!

Most relevant reviews:

  • Jose Reyes rated it 5/5: Richard was awesome! He’s not only very knowledgeable but he’s also willing to tell you how to do the job if you’re able. He installed a new pool heater & pump and did a great job. His work is top notch and his prices are very reasonable. He showed up on time and cleaned up after he was all done. If you need pool work— look no further. Thank again, Richard!
  • 6 Geraldine P. rated it 5/5: Rich from D&R pool service has provided many years of service to the sellers of my listing who I represented in the sale of their home. He continued to provide EXEMPLARY service to my listing and kept the pool sparkling clean and in top notch shape during the listing contract..He also did our pool inspection and the repairs that were needed. Always showed up on time for all appointments and services!!! What a great & professional individual to deal with – such a blessing during our escrow period !!! Thank you Rich !!
  • zakir akram rated it 5/5: Rich is extremely knowledgeable, and super friendly to work with. He did the inspection for my pool. His work was thorough. He patiently explained the whole system to me, answering my questions. He even dropped by and checked the systems when I had blown my jet pump, which was very kind of him. He went above and beyond. I highly recommend Rich and D&R Pool Service for any repair or servicing work.
  • Kim Nguyen rated it 5/5: Rich the owner is very knowledgeable in everything pool related. He is licensed contractor and so you can have extra assurance things will be completed correctly per code. He is such a wonderful person, friendly, kind and honest. There are rare people like Rich left and I am glad he lives in our neighborhood and he is creating a better community. He really believes in helping others out and not just making money. He is very fair and helped me with installing my VSP pool pump, pool sweep and re-routing the plumping to make it more efficient and up to code. He even spent time looking at my very old heater that happen to just stop working.

    We are doing remodeling of our fixer upper and have run into alot of terrible contractors. Rich is the best, most professional contractor we have dealt with. We will definitely work again with him in the future.

  • Mark Montoya rated it 5/5: Rich responded professionally and quickly. He advised and helped me on which directions to fix my pool. I really appreciate his willingness and eargerness to help.

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Allen's Pool Services & Supply

  • Address: 1701 Rogers Ave STE 70, San Jose, CA 95112, USA
  • Phone: (408) 984-6737
  • Website: https://allens-pool-services-supply.business.site/?utm_source=gmb&utm_medium=referral
  • Maps link: click here
  • Rating: 2.7
  • Rating count: 15
  • Opening Hours: Monday: 9:00 AM – 4:00 PM
    Tuesday: 9:00 AM – 4:00 PM
    Wednesday: 9:00 AM – 4:00 PM
    Thursday: 9:00 AM – 4:00 PM
    Friday: 9:00 AM – 4:00 PM
    Saturday: Closed
    Sunday: Closed

Allen's Pool Services & Supply is a full-service pool supply store located in San Jose, CA. The store offers a wide variety of pool supplies, chemicals, and Accessories, and also provides pool cleaning and repair services. The store has a knowledgeable staff that is always willing to help customers find the right product for their needs. The store is clean and well-organized, and the prices are very competitive. Customers who have used Allen's Pool Services & Supply have been very satisfied with the experience and would highly recommend it to others.

Donna Carrieri rated it 1/5: These guys are working on the pool here at my HOA, or should I say lack there of. They’ve been grossly negligent to this project, a project they were supposed to start 9 weeks ago but had excuse after excuse as to why they can’t get to it. They tell the Property manager and the board president they will show up in the afternoon this was now 2 days in a row and they never showed up, I know because I physically went and checked. The pool project completion date was for May 28th it’s May 23rd and they haven’t even finished draining the water out of the pool going on 9 days now. I’ve lived at this HOA for 35 years and in all the times that I lived here it’s never taken more than 3 days to drain the pool. At this point I would never recommend this company to anyone ever! They have a lot of work to do to prove themselves to this HOA the homeowners deserve it!!! And these guys are already getting their first check it has already been given.

Most relevant reviews:

  • Mike Weaver rated it 5/5: Allen’s Pool Inc. resurfaced and refinished the fiberglass pool as promised on budget and on time. He and his crew came when they said they were coming and I received a phone call prior to arrival. The final outcome was perfect. I highly recommend Allen’s Pool and Tom, the owner, to do the job correct.
  • Donna Carrieri rated it 1/5: These guys are working on the pool here at my HOA, or should I say lack there of. They’ve been grossly negligent to this project, a project they were supposed to start 9 weeks ago but had excuse after excuse as to why they can’t get to it. They tell the Property manager and the board president they will show up in the afternoon this was now 2 days in a row and they never showed up, I know because I physically went and checked. The pool project completion date was for May 28th it’s May 23rd and they haven’t even finished draining the water out of the pool going on 9 days now. I’ve lived at this HOA for 35 years and in all the times that I lived here it’s never taken more than 3 days to drain the pool. At this point I would never recommend this company to anyone ever! They have a lot of work to do to prove themselves to this HOA the homeowners deserve it!!! And these guys are already getting their first check it has already been given.
  • R. Barton Henderson rated it 1/5: Posting for Carl McFadden:

    Allen’s Pool Supply provided a sub-par work product which caused my pool to become structurally unsound and included several sever material defects, afterwitch they intentionally failed to respond to multiple emails, phone calls, voicemails and to in person visits.

    After paying large amounts of money for their service, my pool and home are in worse shape than they were before contracting with Allen’s. In addition to not completing the contracted job, Allen’s workers have caused my pool to become structurally unsound through lack of lateral and subjacent support due to unnecessary or incorrect excavations and cement work.

    Contract:
    I contracted with Allen’s in October of 2017 to (1) Fiberglass my inground cement pool (2) Fix my Skimmer and (3) To tile part of the pool.

    Timeline:
    I contracted with Allen’s in October of 2017. Final payment for said work was furnished to the owner of Allen’s, Dave Allen, on December 14th, 2017. The work was supposed to take two weeks to complete but still has not been completed to date which is July 11, 2018, 9 months later.

    Plain Statement of Carl McFadden’s Complaint Against Allen’s Pool Service & Supply:
    – Allen’s has purposefully failed to remedy defective work
    – Allen’s has purposefully failed to respond to emails, phone calls, voicemails and to in person visits. All of this including over 30 attempts to contact them.
    – Allen’s has not completed the work contracted for
    – Allen’s caused my pool to constantly leak water
    – Allen’s incorrectly installed the new skimmer in my pool rendering the pool visually unsightly and mechanically flawed
    – Allen’s did not correct sub-par tile work in my pool
    – Concrete mud ended up in the main drain of my pool
    – Tiles are falling off of my pool due to Allen’s poor workmanship
    – Holes and cracks are forming in the side of my pool due to Allen’s work
    – Allen’s has caused my pool to be incorrectly braced
    – Allen’s excavations and cement work has caused lateral and subjacent support issues in my pool rendering it structurally unsound
    – Allen’s failure to furnish the additional locking system the pool correctly has left it structurally unsound
    – Allen’s cut holes in the wood in my deck and did not repair it
    – Allen’s chiseled cement out from my pool and did not replace or repair the removed cement
    – Mortar chunks periodically fall from the side of my pool into the pool due to Allen’s poor work

    Now its the Pool season, I have tiles coming off, huge cracks in the mortar and my new skimmer is not aligned correctly. It looks bad and has caused the pool to leak. Furthermore, the leaking is weakening the walls and the concrete behind the skimmer leaving it structurally jeopardized.

    The job started in OCT 2017 last payment was 12/14/17 This nightmare took two and a half months. Dave’s son said it would take 2 weeks. Now it is 7/11/18, more than 8 months have gone by now. I have had countless sleepless nights worrying about this it is unsettling and cruel.

    Regretfully,

    Carl McFadden

  • LaToya Perry rated it 1/5: If i could I would give zero stars! Signed contract November 2017. Pool finally finished January 29, 2019. This occurred only after I contacted the California Licensing Burea and filed a claim against their bond. Luckily I communicated with them through email and kept a lot of documentation. Although the investigator didn't agree the work was poorly done, or should I say worth them twarinf it out and having rhem do it properly, and is was only esthetically unappealing. They were found responsible for mastic crumbling and not pulling permits for plumbing. In order not to have their license affected we came to an agreeable settlement, just to be done with them and we will hire someone else to make it esthetically pleasing, which is what we thought we were getting. Don't waste your time and money with this company! We wish we had known better and I don't want anyone else to go through what we have.
  • Steven Schefke rated it 1/5: We had Allen Pools resurface and install new tiles and the fiberglass has chipped away in 4 places already which I had to patch myself and the the grout around the the tiles desolated off and several tiles just dropped off which I had to reattach. Terrible workmanship and just a total waste of money. Here you are paying to upgrade your pool only to find out you still need to spend more time and money just to fix their poor work. I know they are only one of a few choices to assist you in repairing your pool but I would NOT recommend them at all. Blue Splash Pools would be a much better choice as they did great repair work on my pool.

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Olivera Pool Services

  • Address: 541 W Capitol Expy Ste.10-111, San Jose, CA 95136, USA
  • Phone: (408) 761-5781
  • Website: https://www.oliverapools.com/
  • Maps link: click here
  • Rating: 4.3
  • Rating count: 6
  • Opening Hours: Monday: 8:00 AM – 5:00 PM
    Tuesday: 8:00 AM – 5:00 PM
    Wednesday: 8:00 AM – 5:00 PM
    Thursday: 8:00 AM – 5:00 PM
    Friday: 8:00 AM – 5:00 PM
    Saturday: 8:00 AM – 5:00 PM
    Sunday: Closed

Olivera Pool Services is a San Jose-based company that offers swimming pool maintenance and repair services. The company has been in business for over 10 years and has a team of experienced and certified technicians. Olivera Pool Services is dedicated to providing quality service and customer satisfaction. The company offers a variety of services, including pool cleaning, filter maintenance, and pool repairs. Olivera Pool Services has a 5-star rating on Yelp, with customers praising the company for its quality service, attention to detail, and competitive pricing.

Tru Pham rated it 5/5: This guy is did very good job and hornesly , I am strongly recommend it.

Most relevant reviews:

  • Tru Pham rated it 5/5: This guy is did very good job and hornesly , I am strongly recommend it.
  • Sara Brown rated it 5/5: Angel Olivera has provided us exceptional pool and spa care for close to 2 years. He’s reliable, knowledgeable, communicative, and keeps the pool and spa sparkling. Not only does he keep everything looking great, but he keeps our equipment in top shape, as well. He takes care of small repairs same day, and makes sure I understand larger issues as they arise (including fair and transparent pricing). He’s never missed a week and has regular access to our house to service the courtyard spa. He’s also an all around great guy and my kids love him! I highly recommend Angel-he can’t be beat!
  • Noam Ben-Uzi rated it 5/5: Angel is a great professional. He has tended to our pool for almost a year now on a weekly basis. He is very knowledgeable in what needs to be done regularly, on a weekly basis as well as from time to time (like cleaning the main filter). He can also give good advise on pool equipment repair or replacement and can actually do the work for you if you need to. I would certainly recommend Angel to other pool owners, certainly when they inherit a pool and don't know where to start. Angel's price is also very competitive.
  • Cad L rated it 5/5: Angel took great care of my issue when I had a leak in my solar pool heater last week. I was impressed by Angel's quick and detailed response. I had contacted him later in the day, so Angel took a quick look on google maps to see what kind of solar system I had on my roof and told me all of the potential leakage points and provided a detailed estimate on what it may cost dependent on the leak. We then set an appointment up for the fix, and he quickly came by to fix the issue. No more leaks! Angel was extremely friendly and professional through this experience.
  • CowboyJamesy rated it 1/5: Angel responded that he would have someone check out my solar pool heater panel issue in the afternoon. No one showed up, and no text about a re-scheduling the appointment. The following day, I texted him and didn’t get any reply. The reviews must be old because he’s not very responsive.

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Genie Pool & Spa Service Inc.

  • Address: 3641 Charter Park Dr suite unit-c, San Jose, CA 95136, USA
  • Phone: (408) 978-1948
  • Website: http://www.geniepoolandspa.com/
  • Maps link: click here
  • Rating: 4.6
  • Rating count: 5
  • Opening Hours: Monday: 8:00 AM – 4:30 PM
    Tuesday: 8:00 AM – 4:30 PM
    Wednesday: 8:00 AM – 4:30 PM
    Thursday: 8:00 AM – 4:30 PM
    Friday: 8:00 AM – 4:30 PM
    Saturday: Closed
    Sunday: Closed

Genie Pool & Spa Service Inc. is a top-rated pool and spa service company located in San Jose, CA. The company has been in business for over 20 years and offers a wide range of services, including pool and spa cleaning, repairs, and maintenance. Genie Pool & Spa Service Inc. is known for its excellent customer service, and its employees are highly trained and experienced. The company is also known for its competitive pricing and its ability to work with all types of pools and spas.

Esther Kean rated it 5/5:

Most relevant reviews:

  • Sandy M rated it 5/5: Two years ago my doctor told me I can’t clean my pool anymore due to my back. I called places and they all had an issue of me having dogs. I found genie pool and spa and Have used them from 2 years to present. They maintain my pool and spa. I also had them do some work to upgrade my pool system. I have been very pleased with them and they keep the pool and spa extraordinary. The staff is amazing. They are super friendly and always there to help with questions. I have a set day as well which is awesome. Another plus they have no issues of anyone owning dogs. I highly recommend genie pool and spa.
  • KM Chong rated it 5/5: Bought a brand new pentair pool walker and it died out of the box. Pentair sent me to another service provider who did not bother to respond. 180 degrees different with Genie.

    They were responsive and got the walker fixed in good time and installed it for me without needing me to be around etc. Seamless. Lucky for pentair they have at least one good service provider.

    I would recommend Genie Pool but would hesitate to recommend pentair!

    I forgot to add: if you get a chance, have Sergio fix your problem for you. He is friendly, helpful and keeps his commitments, which makes the whole process of working with Genie so easy.b

  • Thomas Ballou rated it 5/5:
  • Esther Kean rated it 5/5:
  • Peter Horna rated it 3/5: Good service

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