10 Best Appliance repair and maintenance in Omaha, Nebraska

When it comes to Appliance repair and maintenance in Omaha, Nebraska, there are plenty of options to choose from. However, not all places are created equal. To help you make the best decision for your needs, we've compiled a list of the top 10 Appliance repair and maintenance in Omaha, Nebraska in the area. From the most popular and highly-rated places to the most useful and informative, we've got you covered. So, whether you're looking for the best Appliance repair and maintenance in Omaha, Nebraska in the area or just want to learn more about the options available to you, read on.

Table of Contents

ServiceOne

Address: 9335 J St, Omaha, NE 68127, USA
Phone: (402) 593-1111
Website: https://www.serviceone.com/?utm_source=GMB%20Listing&utm_medium=Organic
Maps link: click here
Rating: 4.8
Rating count: 2622
Opening Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

ServiceOne is a full-service auto repair shop that has been providing quality service to the Omaha area for over 20 years. They offer a wide range of services, from oil changes and tune-ups to engine repairs and replacements. They are a family-owned business that takes pride in their work and their customer service. They are known for their honesty, integrity, and fair prices.

Catherine Ramage rated it 5/5: Chris, with service 1 has been to my house a few times for drain cleaning. He does a great job and and cleans up before he leaves. I would definitely recommend him as plumber.

Most relevant reviews:

Jason Kussman rated it 5/5: Alan was professional, friendly, patient with the incessant whining and barking of our dog. He also provided quick and thorough service of our A/C unit, and provided sound advice on what caused our issue, and how to prevent it in the future. We will call ServiceOne for future HVAC maintenance and repair, and consider their other services as well.
Catherine Ramage rated it 5/5: Chris, with service 1 has been to my house a few times for drain cleaning. He does a great job and and cleans up before he leaves. I would definitely recommend him as plumber.
Frank Tinney rated it 5/5: I use Service One for my home warranty and they also replaced my heat and AC system, so I had them come do my annual check as well. Alan, the Technician who came, was so knowledgeable and thorough- we're talking wow level service here. Highly recommended.
Scott Piper rated it 5/5: The service tech Alan was very courteous, professional, and knowledgeable. He went a little above and beyond and took care of everything I needed and helped educate me on things I didn't know. I would definitely recommend using the service and would give two thumbs up to Alan and his work
Heath Gerlock rated it 5/5: ServiceOne did excellent work. John, one of their sales engineers, worked with me closely over three visits to understand my business needs and budget. I picked an option that met my needs from multiple proposals. The group of guys that did the work were very polite. They showed up on time. They we're careful with the equipment. The install looks very sharp/professional—zip tied wires, made a plate for the thermostat, unit heater hangs nice and square… looks very "neat", which I appreciate and for which I am willing to pay extra. They ran into some blockers and required extra parts, but they persisted and got the job done the same day. I called MUD and had the gas turned on the day after the install. I called ServiceOne and the installers were back out to check that everything worked as expected within an hour. Also, they showed me how to use the thermostat and talked about how the system was setup.
Overall this level of attention to detail, timeliness, and quality work is uncommon. That's why I keep voting for ServiceOne with my dollars!

Nebraska Home Appliance

Address: 830 S 75th St, Omaha, NE 68114, USA
Phone: (402) 399-0202
Website: https://nhaparts.com/
Maps link: click here
Rating: 4.9
Rating count: 2128
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

If you're looking for a top-notch appliance store in Omaha, look no further than Nebraska Home Appliance. The staff is incredibly knowledgeable and helpful, and they carry a great selection of high-quality appliances. You can expect to find everything you need for your home at this store, and the prices are very competitive. The store is clean and well-organized, and the staff is always happy to answer any questions you may have. Whether you're looking for a new fridge, stove, or washing machine, you'll be sure to find it at Nebraska Home Appliance.

Hannah Ring rated it 5/5: Hunter was great! He was able to fix our ice maker and now we have ice for the first time in a year. He was knowledge and able to explain what was wrong and how he fixed it. The company’s technician tracking is super convenient as well. We will definitely use them in the future if we need another repair!

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Bob Orchard rated it 5/5: Highly recommend! I made the call yesterday because our fridge stopped cooling and their tech was out this morning. He knew the fridge extremely well, had the part on hand to get our fridge repaired and had it cooling again in under an hour.
Ing Teck Wee rated it 5/5: Alex is the technician who came to my house for dishwasher repair. He is fantastic and professional! He ran through all the tests after he completed the job. His work is excellent, and he is kind enough to explain things to me. Besides that, he helped me resolve my concern about the recently purchased microwave. He found the problem immediately and opened a ticket to get it repaired. With him taking care of all my appliances, what else can I ask for more 🙂
Hannah Ring rated it 5/5: Hunter was great! He was able to fix our ice maker and now we have ice for the first time in a year. He was knowledge and able to explain what was wrong and how he fixed it. The company’s technician tracking is super convenient as well. We will definitely use them in the future if we need another repair!
Jaci Garreans rated it 5/5: Wonderfully easy scheduling process.
I was able to get a next day appointment online. Communication was superb for this process.
Mike was very professional and engaging. He let me know after a quick diagnosis that the transmission repair would not be worth the money as the cost would be greater than just replacing the washer itself. He then spent time having a conversation with me on pros and cons of different styles and options, recommendations for a replacement with good longevity, and answering my questions regarding options for what would work for my laundry room space and meet my needs best. We discussed the value of different types of warrantees. When asked, he also took the time to talk with me about the other appliances in my home and what to watch out for as common issues for each type/model as well as the signs for when to repair vs replace them. A pleasant experience all around even though I will need to get a new washer now. I definitely would recommend them and will use them again when needed.
Tony Vacanti rated it 5/5: Great experience overall. The scheduling and coordination was streamlined/effortless. Kudos to the staff for a great process and tons of transparency built into every step. The day of the repair went very smoothly, Derek was super professional and friendly. He took the time to clearly explain what was going on with our ice maker and other aspects of the fridge. He was thorough in everything he did, going above and beyond to make sure his job was done well and that our fridge was working well. We won't hesitate to work with you all again in the future, keep up the great level of service!

Andy's Appliance Repair

Address: 6536 S 118th St, Omaha, NE 68137, USA
Phone: (402) 614-8131
Website: http://www.andysappliance.net/
Maps link: click here
Rating: 4.8
Rating count: 1317
Opening Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

If you're in need of appliance repair in Omaha, look no further than Andy's Appliance Repair. Customers rave about Andy's honest pricing, quick turnaround times, and expert knowledge. Whether you're dealing with a broken fridge or a faulty dryer, Andy will get the job done right. And if you're not sure what's wrong with your appliance, he'll diagnose the problem and give you a fair estimate. So save yourself the hassle and call Andy's Appliance Repair when your appliances act up.

Gretchen Roe rated it 5/5: My 25 yr old raised vent behind my cooktop had basically stopped working. John was able to diagnose the issue and check to see if parts were still available. He gave me an honest assessment on repair vs. purchasing a new vent.
He was very helpful in suggesting many options.
He also told me there would not be a second service call charge if I decided to have them order parts and come back later to repair it. I was very pleased with his honest assessment and advice.

Most relevant reviews:

Danielle Beebe rated it 5/5: Brad was outstanding. Within five minutes of digging into the washer, he knew the problem and the action we needed to take. It wasn’t good news, but his personality and kindness made it easy to swallow. He also was so generous! He made a quick lap of our appliances and told us how to properly care for them and how to avoid common issues that need repaired. Best of all, he was SO SWEET and patient with our fur babies! 🥰
Christopher Pelach rated it 5/5: Andy's was prompt and professional. They had a tech out weeks before any other company could, and he was honest and professional. He pointed out that the parts for my fridge were still under warranty so I should go through the original retailer for the repair. While this meant a delay due to the other company's lack of available technicians, it saved me several hundred dollars on the repair. That kind of honesty and integrity speaks volumes about Andy's and I will use their service again.
Doug Seaman rated it 5/5: Had a dishwasher not cleaning dishes. Before we committed to buying a new one we thought we’d try to repair it. So glad we did. Thanks to Dennis and his knowledge and experience we are up and running again!
Gretchen Roe rated it 5/5: My 25 yr old raised vent behind my cooktop had basically stopped working. John was able to diagnose the issue and check to see if parts were still available. He gave me an honest assessment on repair vs. purchasing a new vent.
He was very helpful in suggesting many options.
He also told me there would not be a second service call charge if I decided to have them order parts and come back later to repair it. I was very pleased with his honest assessment and advice.
richard duncan rated it 5/5: I called because my oven was not working. An appointment was scheduled for the next week and I received a call the night before confirming the hour time frame they would arrive. The technician arrived almost to the minute he said he would! He was thorough, friendly, and explained the issues clearly. He gave me the cost estimate up front and did not pressure a repair. We ultimately declined repair due to cost and age of the range, but I will definitely call Andy's again if I have an issue with an appliance because I trust they will provide great service again!

ASAP Appliance & Plumbing – Drain cleaning, Water heating, Repair

Address: 8626 I St #1, Omaha, NE 68127, USA
Phone: (402) 706-9931
Website: https://www.asap4service.com/
Maps link: click here
Rating: 4.6
Rating count: 313
Opening Hours: Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

ASAP Appliance & Plumbing is a trusted source for drain cleaning, water heating, and repair services in Omaha, NE. Our customers appreciate our fast and friendly service, and our commitment to quality workmanship. We're proud to be Omaha's go-to choice for appliance and plumbing services, and we're dedicated to providing our customers with the best possible experience.

Stacia Payne rated it 5/5: I started doing business with ASAP about 10-13 years ago. They are the best with appliance repair. My technician Cesar on my last service call was beyond EXCELLENT! He's knowledgeable, fast and he's a good guy! I highly recommend ASAP

Most relevant reviews:

KB rated it 5/5: ASAP Appliance and Plumbing Service gave my seventy year old bathroom a gorgeous new lease on life at a great price. New tub/surround, pipes, subfloor and vinyl plank floor. A big shout out to Chris the plumber. He takes great pride in his work and is a most conscience and industrious professional. Special thanks to the amazing Ms. Taylor who kept me informed and up to date throughout the process. Thank you!
Brett Yahnke rated it 5/5: Cesar is a wonderful technician- he got our old dishwasher removed and our new Bosch installed in no time. He identified several potential issues along the way and solved for them with ease. Thank you for the quick and friendly work!
Stacia Payne rated it 5/5: I started doing business with ASAP about 10-13 years ago. They are the best with appliance repair. My technician Cesar on my last service call was beyond EXCELLENT! He's knowledgeable, fast and he's a good guy! I highly recommend ASAP
john winnail rated it 5/5: John was our technician. He did an absolutely fantastic job. Very knowledgeable, professional and friendly. He even removed his shoes before entering the house and was conscientious about protecting the floor and area around where he was working to prevent damaging anything. He knew what was wrong and was able to get the repair done very quickly. John took the time to explain the issues and answer all our questions.
Thank you so much, John. We appreciate you and the effort you put in.
We highly recommend ASAP and John, if you can get him.
John and Dawn W.
Missy Smith rated it 1/5: They came to my home to give me an estimate for hooking up a new kitchen sink. Including putting together the new sink together and one shut off valve. A 400.00 dollar service from any other company I spoke with and that was the high side of them. The estimate he gave me was for 1235.00 a complete rip off never use this company. They want me to pay 149.00 for an estimate. He was at my home less than 5 minutes and not a tool used are you kidding. What a joke. I didn't realize they would be 4 times higher than any other plumber. What a complete scam I bet they just make money from the estimates and never actually do any work.
I would like to ad that after posting this review they had me call the office manager who was not in. The assistant manager did end up waiving the fee. I was told the new program they are using is sometimes not good.

All Appliance Service

Address: 7016 Maple St #12, Omaha, NE 68104, USA
Phone: (402) 553-0900
Website: https://www.allapplianceservice.biz/
Maps link: click here
Rating: 4
Rating count: 214
Opening Hours: Monday: 7:30 AM – 4:30 PM
Tuesday: 7:30 AM – 4:30 PM
Wednesday: 7:30 AM – 4:30 PM
Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 4:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

All Appliance Service is a family-owned and operated appliance repair company located in Omaha, Nebraska. The company has been in business for over 30 years and offers a wide range of appliance repair services. All Appliance Service is known for its honest, reliable, and affordable appliance repair services. The company has a team of highly skilled and experienced appliance repair technicians who are knowledgeable and passionate about their work. All Appliance Service is dedicated to providing its customers with the best possible appliance repair experience.

Jen Mitchell rated it 1/5: Made an appt Saturday for a repair in Wednesday. Scheduled the appt for 8am-12pm. When I called at 12:10, they said they have me for 12-5. Can't turn back time, so I accepted the mistake. Now at 5:30, no repair , no response. Nothing like waiting 9 hours for nothing. Such an inconvenience a to work around a work schedule

Most relevant reviews:

Marissa Kreifels rated it 5/5: We had a condenser go out on our refrigerator and after a terrible experience dealing directly with the manufacturer, we got great help and advice on what to research/questions to ask from All Appliance, then ultimately had them handle the repair rather than going through a insanely lengthy process with the manufacturer. Our fridge was fixed promptly with the right part (rather than waiting for actual MONTHS for a repair). Friendly, courteous and knowledgeable. Great service!
Laurey Steinke rated it 5/5: This business keeps my appliances running for decades. They have repaired my oven, my dryer and my dishwasher (several times!). Thermostats have gone out–no problem. Dishwasher clogged? They advise me on how to keep it from doing that. Faucet hook up on the mobile dishwasher not working? They know what to do, and didn't try to replace the extra parts I thought I needed. My oven worked better than brand new after they worked on it. They come out in a timely manner and charge a fair price. Highly recommend.
Cathy Campbell rated it 5/5: Tim was so knowledgable about the Maytag machines that we recently purchased! I thought we were going to have to replace the machines, but the problems were fixable! Tim quickly and thoroughly identified the problems in each machine & explained it all so well. He had everything needed on hand and fixed the problem quickly. He also explained to us how these machines respond in different settings and gave us advice on how to use the machine efficiently to prevent future issues. All of this was done in a friendly & kind manner. I could tell that Tim knows what he is doing and enjoys his work! If I ever need to use this service again I will be requesting Tim! Thank you for your service!
John Dickerson rated it 5/5: We have used All Appliance a number of times for years to repair washers, dryers, ovens, refrigerators, etc. They give good advice on what to expect on the age of an appliance and how long it might last before replacement is necessary.
Jen Mitchell rated it 1/5: Made an appt Saturday for a repair in Wednesday. Scheduled the appt for 8am-12pm. When I called at 12:10, they said they have me for 12-5. Can't turn back time, so I accepted the mistake. Now at 5:30, no repair , no response. Nothing like waiting 9 hours for nothing. Such an inconvenience a to work around a work schedule

Sears Appliance Repair

Address: 7424 Dodge St, Omaha, NE 68114, USA
Phone: (402) 403-6757
Website: https://www.searshomeservices.com/locations/appliance-repair/ne-omaha/7424-dodge-st?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
Maps link: click here
Rating: 4.2
Rating count: 122
Opening Hours: Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

Looking for a reliable appliance repair service in Omaha? Look no further than Sears Appliance Repair. Our highly trained and experienced technicians are experts at repairing all types of appliances, from refrigerators and dishwashers to stoves and dryers. We're dedicated to providing our customers with top-notch service, and we're always available to answer any questions you may have about your appliance. Call us today to schedule a repair, and let us get your appliance back up and running in no time!

Stacia Payne rated it 3/5: The service technicians are excellent but you have to watch Sears billing. They'll try to charge you twice for the diagnostic fee if they have to come twice for the same service call.

Most relevant reviews:

janelle krings rated it 5/5: Service man showed up on time! Was very knowledgeable, and courteous! He was able to fix both washer and drier on the same day not needing to reschedule for parts! I would definitely recommend them!
BrianJ Masters rated it 5/5: I called LG after a local repair man checked my fridge and said he believes it's a compressor issue. Kosivi came out from A&E appliance which in text told me to review here. He was quick and professional. Told me LG would cover all expenses and replaced the compressor which he had with him in his service vehicle. My local guy wanted to charge me $500 to replace it once LG sent the part so I greatly appreciate their quick repairs all under warranty.
Stacia Payne rated it 3/5: The service technicians are excellent but you have to watch Sears billing. They'll try to charge you twice for the diagnostic fee if they have to come twice for the same service call.
Lois Heidenescher rated it 1/5: It took 2 weeks to get anyone here to look at it. Our washing machine was not fixed. The repairman hooked up his computer to the computer of the washer and it told him nothing was wrong. He did not ask to run a load or turn it on to see what the problem was. It was still broke when he left. We did not call back because we couldn't wait another 2 weeks for them to come back. We had to hire someone else to fix it. They were here in two days. Had it fixed 9 days later due to the weekends. They also checked the connections. With checking out the whole washer, they found that the inner tub had a broken nut. A new nut was ordered and the washer was fixed.
Jane Tenbroeck rated it 1/5: Repairmen came twice in June for our clothes washer, concluding that we needed a part, and they would order it. We waited the prescribed 10 days, but they would not confirm or deny finding the part. After many more calls, they said the part was discontinued and we were to be called by the Resolution Dept. We were never called. We called them repeatedly, only to be put on hold for over an hour each time, then they disconnected. We have a warranty that will not run out till next May, and they are required to replace the washer. Obviously they are trying to renege on their warranty. We are ready to report them to the Attorney General.

Myers Electric

Address: 7342 Farnam St, Omaha, NE 68114, USA
Phone: (402) 393-8388
Website: http://www.myerselectric.com/
Maps link: click here
Rating: 4.5
Rating count: 84
Opening Hours: Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Myers Electric is a family-owned and operated business that has been serving the Omaha area for over 50 years. They offer a wide range of electrical services, including residential and commercial wiring, lighting, and repairs. They are known for their quality workmanship, fair prices, and friendly service.

Jennifer Kaspar rated it 5/5: An excellent business. Always repairs items quickly and at a fair price. They are miracle workers with KitchenAid mixers (they've repaired mine a couple of times).

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Randy Thomson rated it 5/5: We had muscle massage equipment have the plug cord short out and after looking for someone to repair it we found Myers Electric small equipment and household appliances. We took it in and they replaced the cord. They charged $35, which is very reasonable price. $150 to buy new one. Great deal and very friendly service. I recommend them.
Jennifer Kaspar rated it 5/5: An excellent business. Always repairs items quickly and at a fair price. They are miracle workers with KitchenAid mixers (they've repaired mine a couple of times).
Brian Lanc rated it 5/5: It was absolutely worth the hour drive to get there. I've always seen them advertised on metv and was glad to see they repair microwaves. They did a great job, very reasonably priced and I am thankful for the job they did. Good people and good service indeed.
Jewell Williams rated it 5/5: My favorite place for electrical, appliance or otherwise, great deals and the service could not be more commendable! You got to check these guys out!
Steve Rothe rated it 5/5: When i brought in an oil space heater, they gave me an idea of what the problem could be. A few days later, it was ready, as estimated. They politely asked if I knew what each control was for; and listed the potential problems they had checked out before confirming that I simply had not turned it on correctly.

Sears Appliance Repair

Address: 3420 Oak View Dr, Omaha, NE 68144, USA
Phone: (402) 695-4608
Website: https://www.searshomeservices.com/locations/appliance-repair/ne-omaha/3420-oak-view-dr?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
Maps link: click here
Rating: 4
Rating count: 94
Opening Hours: Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

Looking for a reliable appliance repair service in Omaha? Look no further than Sears Appliance Repair. Our experienced technicians are knowledgeable and experienced in all major appliance brands, and are committed to providing quality service and customer satisfaction. We offer a wide range of services, including refrigerator repair, dishwasher repair, dryer repair, oven repair, and more. We also offer a 100% satisfaction guarantee on all of our services, so you can be sure you're making the best decision for your appliance repair needs.

Cheryl Downey rated it 1/5: STAY AWAY FROM THIS COMPANY. TECHNICIANS ARE NOT TRAINED, AND THEY WILL LIE TO YOUR FACE TO SELL YOU A WARRANTY. Our dryer turned itself off due to it getting too hot. Called a Sears where we had purchased it to repair it. The technician arrived an hour over the time quoted. He did a diagnostic test on it, and said he had no idea what was wrong because everything checked out fine. He then said let's just change out the heating element because it's probably ready to go out. He then told me about the Home Warranty System. I told him it wouldn't do me any good cause I have all GE Monogram appliances and Sears doesn't cover the Monogram line. He called and spoke with a guy from their sales dept who supposedly said they now do cover it. I asked to speak with the guy to confirm it, and he said he disconnected the call. I thought I'd trust his word and sign up; so I did.
The next day the dryer was still heating up too much so I called back in. They sent the same tech out. He told me he only fixed lawn mowers and snow blowers. He informed me Sears does NOT provide training on fixing appliances, basically they just ride around and shadow with another tech. He called another tech who told him to change out the thermostat, and the tech walked him through on the phone how to do it. I paid for the appt, parts, and warranty program. Today our cooktop exhaust started acting up, I called in to Sears Warranty Dept where I was transferred six times after giving them my name and phone number. I was then told, contrary to what the tech told us to sell a home warranty, they do NOT cover our GE Monogram appliances and even though we paid for everything, our warranty is not considered "Active" for another month. I'd have to pay the full amount for a service call and parts. I was COMPLETELY LIED TO AND DECEIVED. We will definitely be canceling this and filing a complaint.

Most relevant reviews:

Susan Egr rated it 5/5: Devon was awesome. He was knowledgeable and courteous. Not only did he repair the washer, he answered questions we had about the service contract terms and he is an excellent representative for your business. We look forward to working with him in the future as we settle into the new place. Thank you.
Charlotte Pfingsten rated it 5/5: Fixed the heating elements of my oven and went really well! Professional, quick, and really nice quality.
Ron Myers rated it 4/5: they worked on my Craftsman ZTR mower, needed bolts that had fallen out, had to send for new bolts. was very pleased with them, my only problem was there time of visit was 8am till 5pm. seems like they could narrow that down a little. mower runs great now.
Cheryl Downey rated it 1/5: STAY AWAY FROM THIS COMPANY. TECHNICIANS ARE NOT TRAINED, AND THEY WILL LIE TO YOUR FACE TO SELL YOU A WARRANTY. Our dryer turned itself off due to it getting too hot. Called a Sears where we had purchased it to repair it. The technician arrived an hour over the time quoted. He did a diagnostic test on it, and said he had no idea what was wrong because everything checked out fine. He then said let's just change out the heating element because it's probably ready to go out. He then told me about the Home Warranty System. I told him it wouldn't do me any good cause I have all GE Monogram appliances and Sears doesn't cover the Monogram line. He called and spoke with a guy from their sales dept who supposedly said they now do cover it. I asked to speak with the guy to confirm it, and he said he disconnected the call. I thought I'd trust his word and sign up; so I did.
The next day the dryer was still heating up too much so I called back in. They sent the same tech out. He told me he only fixed lawn mowers and snow blowers. He informed me Sears does NOT provide training on fixing appliances, basically they just ride around and shadow with another tech. He called another tech who told him to change out the thermostat, and the tech walked him through on the phone how to do it. I paid for the appt, parts, and warranty program. Today our cooktop exhaust started acting up, I called in to Sears Warranty Dept where I was transferred six times after giving them my name and phone number. I was then told, contrary to what the tech told us to sell a home warranty, they do NOT cover our GE Monogram appliances and even though we paid for everything, our warranty is not considered "Active" for another month. I'd have to pay the full amount for a service call and parts. I was COMPLETELY LIED TO AND DECEIVED. We will definitely be canceling this and filing a complaint.
Erica Perna rated it 1/5: Stay FAR FAR away from this company. We attempted to use them to repair our Kenmore water softener, that stopped running and would not drain. We had to call them to come back out 3x. Each time they claimed to have fixed the issue and each time we were charged. The 3rd visit was to re-evaluate what the SAME tech had done the 1st 2 time, that didn’t work. We had turned the unit turned off because it would continue to fill with water and not drain. The tech turned it on and failed to turn it off when he left the storage room the 3rd time. The next morning we woke up to a flooded basement. Sears referred us to Sedgwick claim services to have the damage assessed and repaired – which we did. Had to call and follow up with the local office at least 10x- couldn’t get anyone to return our calls for our claim follow up. Finally they responded that our claim was denied- we had to prove it was a Sears product (it’s a Kenmore….) and that the original work order from the tech said that they were originally called out because it was leaking, which was not something we filled out or signed but was actually submitted by the tech. It wasn’t leaking, it wasn’t draining. The tech was very difficult to understand.
The 2nd time we called we requested a different tech, the scheduling agent insured us she would assign someone different, which she didn’t. The same tech came out for all 3 calls. I’m not sure if the tech knew we requested someone different and intentionally left the water on to the unit or if he truly didn’t know how to repair it. Between the poor service from Sears and the poor unprofessional scam service from Sedgwick. I’d avoid both, it cost us $500+ to have someone come out and clean up the basement and we bought a new water softener…. STAY AWAY!!!

Jackson Home Appliance Heating & Cooling

Address: 8827 Maple St, Omaha, NE 68134, USA
Phone: (402) 391-4287
Website: http://www.jacksonomaha.com/
Maps link: click here
Rating: 3.8
Rating count: 96
Opening Hours: Monday: 7:30 AM – 4:30 PM
Tuesday: 7:30 AM – 4:30 PM
Wednesday: 7:30 AM – 4:30 PM
Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Jackson Home Appliance Heating & Cooling is a reliable and affordable appliance repair company located in Omaha, Nebraska. The company has been in business for over 20 years, and offers a wide range of services including heating and cooling, appliance repair, and home appliance maintenance. The company is known for its quality workmanship and customer service, and has a reputation for being able to fix any problem, no matter how big or small. Jackson Home Appliance Heating & Cooling is a great choice for anyone in need of appliance repair or maintenance, and is sure to provide a positive and stress-free experience.

Sarah Steinhilber rated it 5/5: Dave was just here and installed furnace covers. He was professional and did a GREAT JOB and it looks GREAT! Thank you Dave for always helping us out 🙂

Most relevant reviews:

Rick Ekstrom rated it 5/5: Andrew repaired our ice maker and it now works great! Price was reasonable. He explained everything and answered our questions. I highly recommend Jackson Appliance Repair and Andrew.
Sarah Steinhilber rated it 5/5: Dave was just here and installed furnace covers. He was professional and did a GREAT JOB and it looks GREAT! Thank you Dave for always helping us out 🙂
Deb Friedrichsen rated it 5/5: I had been told by another company that the glass replacement for my oven door wasn’t available anymore. Brandon Wolfe found it, ordered it, and replaced it. He was fast, reliable, and cleaned up after himself.
Melody Stark rated it 1/5: I have used Jackson in the past. This year I went with a different company. (Better pricing for winter check up) Because I thought Jackson was a great family owned company I decided to contact them to see if they could give me an estimate on repairs. I was told to speak to Todd. When I called Todd, he acted like I was bothering him and asking for the moon. Very poor customer service and I will not be using them for future services.
Ariel Salinas rated it 1/5: Literally almost got ran over by someone driving these vans. Wish they would've slowed down so I could get the plate number & report it but I just saw the company name on the van. I know who ill be staying away from if I ever need heating services.

A-1 Appliance

Address: 3902 Q St, Omaha, NE 68107, USA
Phone: (402) 504-1860
Website:
Maps link: click here
Rating: 4.5
Rating count: 68
Opening Hours: Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

A-1 Appliance is a appliance store located in Omaha, Nebraska. The store has been in business for over 30 years and offers a wide variety of appliances, including washers, dryers, refrigerators, dishwashers, and more. The store also offers repair services for all major appliances.

The store has a wide variety of appliances and the staff is very knowledgeable about each one. The store is clean and organized, and the staff is friendly and helpful. The prices are very reasonable, and the quality of the appliances is very good. The store also offers a good selection of used appliances.

Overall, reviewers had a positive experience at A-1 Appliance and would recommend it to others.

Brenda Mason rated it 5/5: The customer service was phenomenal!! We went to get a dryer, they have even offered to fix ours instead, they aren't pushy at all oh, and they have great prices!! They even helped us load ours to save us a delivery fee.

Most relevant reviews:

Stacy Schoonover rated it 5/5: I had them out (Trinidad) to service my washing machine yesterday. He was punctual, honest, and very thorough (showing me a video of my machine and what was wrong). I then purchased a used washing machine through them due to mine needing too much work and me needing one quickly. They gave me a great discount and got rid of my old one for me. My new machine is up and running and I’m thrilled! They had a great selection for my needs. They were great to work with and I’m very happy!! I would highly recommend them!! So glad we found them!
Brenda Mason rated it 5/5: The customer service was phenomenal!! We went to get a dryer, they have even offered to fix ours instead, they aren't pushy at all oh, and they have great prices!! They even helped us load ours to save us a delivery fee.
Adam Sanders rated it 5/5: Amazing customer service. Gave me an incredible deal on a part and even walked me through the replacement. Can't recommend enough.
Lashawn Gardner rated it 5/5: Wonderful service!! I truly respect and appreciate they worked with me around my work schedule. The technician showed and explained everything that was going on as well as all my options of repair. This is the 3rd or 4th time I've used A1 Appliance thru the years and will be my go to if needed again.
Enoch Pittman rated it 5/5: Trust me when I say that I highly recommend A1! The service tech Trinidad was masterfully skilled and had all parts needed on hand. He came at the time we agreed on and was fast in his diagnosis and repair. Ive dealt with other services and none have been close to the service I recieved today. I will also share the cost to repair was amazingly customer friendly. I will be only using A1 from here on out. Thank you!